Contents Contents Safety information...12 Learning about the printer...14 Printer configurations...14 Basic functions of the scanner...14 Understanding the ADF and scanner glass...15 Understanding the control panel...16 Understanding the home screen...17 Using the touch-screen buttons...19 Installing options...24 Installing internal options...24 Available options ...24 Accessing the system board to install internal options ...25...
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Using card stock...47 Storing paper...48 Supported paper sizes, types, and weights...48 Paper sizes supported by the printer...48 Paper types and weights supported by the printer ...50 Paper types and weights supported by the finisher ...50 Supported finishing features ...51 Copying...54 Making copies...54...
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Contents Canceling a copy job while the document is in the ADF ...62 Canceling a copy job while copying pages using the scanner glass ...62 Canceling a copy job while the pages are being printed ...63 Understanding the copy screens and options...63 Copy from ...63 Copy to...63 Scale...63...
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Contents Send As ...73 Content ...73 Advanced Options...73 Faxing...74 Getting the printer ready to fax...74 Choosing a fax connection...74 Using an RJ11 adapter ...75 Connecting directly to a telephone wall jack in Germany ...78 Connecting to a telephone ...79 Connecting to an answering machine...80 Connecting to a computer with a modem ...81...
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Orientation ...99 Sides (Duplex) ...99 Darkness ...100 Resolution ...100 Advanced Imaging...100 Improving scan quality...100 Printing...101 Installing printer software...101 Printing a document...101 Printing a document from Windows...101 Printing a document from a Macintosh computer ...101 Printing confidential and other held jobs...102...
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Contents Holding jobs in the printer ...102 Printing confidential and other held jobs from Windows...102 Printing confidential and other held jobs from a Macintosh computer ...103 Printing from a USB flash memory device...104 Printing information pages...105 Printing a menu settings page ...105 Printing a network setup page...105...
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Standard USB menu ...187 NetWare menu ...188 AppleTalk menu ...189 LexLink menu ...189 Help menu...189 Understanding printer messages...191 List of status and error messages...191 Maintaining the printer...208 Storing supplies...208 Checking the status of supplies...208 Checking the status of supplies from the control panel ...208 Printing a menu settings page ...208...
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Moving the printer...226 Before moving the printer ...226 Moving the printer and options to another location within the office ...226 Disassembling the printer from the scanner shelf prior to the move ...227 Setting the printer up in a new location ...230 Shipping the printer ...230...
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Contents Control panel display is blank or displays only diamonds...238 Error message about reading USB drive appears ...238 Jobs do not print ...239 Confidential and other held jobs do not print ...239 Job takes longer than expected to print ...240 Job prints from the wrong tray or on the wrong paper...240 Incorrect characters print ...240 Tray linking does not work...240...
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Contents Solving print quality problems...253 Isolating print quality problems...253 Blank pages ...254 Characters have jagged or uneven edges ...254 Clipped images...254 Dark lines ...255 Gray background...255 Incorrect margins...255 Light colored line, white line, or incorrectly colored line ...256 Paper curl...256 Print irregularities ...257 Repeating defects ...257 Skewed print...258...
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
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CAUTION—POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.
Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a USB flash memory device, or an FTP destination. • Scan documents and send them to another printer (PDF by way of FTP).
Learning about the printer Understanding the ADF and scanner glass Use the ADF for multiple‑page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The Automatic Document Feeder (ADF) can scan multiple pages including duplex pages. When using the ADF: •...
View scanning, copying, faxing, and printing options as well as status and error messages. Indicator light Indicates the printer status: • Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Solid red—Operator intervention is needed. Keypad Enter numbers or symbols on the display.
Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen buttons to initiate an action such as copying, faxing, or scanning;...
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• Shows printer conditions such as Toner Low. • Shows intervention messages to give instructions on what the user should do so the printer can continue processing, such as Close door or Insert print cartridge. Status/Supplies Appears on the display whenever the printer status includes a message requiring intervention.
Note: Depending on your options and administrative setup, your screens and buttons may vary from those shown. Function This button appears on the screen when the printer is locked. The control panel buttons and shortcuts cannot be used while it appears.
Learning about the printer Sample screen one Button Button name Scroll down Left scroll decrease button Scrolls to another value in decreasing order Right scroll increase button Scrolls to another value in increasing order Left arrow button Right arrow button...
Learning about the printer Button Button name Back Back Sample screen two Button Button name Down arrow Up arrow Unselected radio button Selected radio button Function When the button is shaped like this, no other navigation is possible from this screen except to go back.
Learning about the printer Button Button name Cancel Jobs Continue Other touch-screen buttons Button Button name Cancel Select Done Function Opens the Cancel Jobs screen. The Cancel Jobs screen shows three headings: Print, Fax, and Network. The following items are available under the Print, Fax, and Network headings: •...
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Learning about the printer Features Feature Feature name Menus > Settings > Copy Menu trail line Settings > Number of Copies Attendance message alert Description A Menu trail line is located at the top of each menu screen. This feature acts as a trail, showing the path taken to arrive at the current menu.
CAUTION—SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, turn them off as well, and unplug any cables going to the printer.
CAUTION—POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.
Hard disk Installing a memory card CAUTION—POTENTIAL INJURY: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed, but the connectors are interchangeable. CAUTION—POTENTIAL INJURY: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing.
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Installing options Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. •...
CAUTION—POTENTIAL INJURY: Turn the printer off, and unplug the power cord from the wall outlet before installing an internal option. If you have any other devices attached to the printer, turn them off as well and unplug any cables going into the printer.
Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Note: This operation requires a #2 Phillips screwdriver. Gently insert the system board into the printer.
Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.
Loading the 520‑sheet trays The printer has a standard 520‑sheet tray (Tray 1), and it may have one or more optional 520‑sheet trays. All 520‑sheet trays support the same paper sizes and types. Paper may be loaded in the trays in either the long‑edge or short‑edge orientation.
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Loading paper and specialty media Squeeze the width guide tabs together as shown, and move the width guide to the correct position for the paper size being loaded. Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded.
The paper trays cannot distinguish between A5‑ (148 x 210 mm) and statement‑size (140 x 216 mm) paper when both sizes are loaded in the paper trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either A5‑...
Loading paper and specialty media Touch Submit. Touch Exit Config Menu. Loading the 867‑ and 1133‑sheet trays Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper. Use these instructions to load paper in either tray: Grasp the handle, and open the tray.
Make sure the paper guides are secure against the edges of the paper. Insert the tray into the printer. If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for the tray from the control panel.
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Loading paper and specialty media Pull the multipurpose feeder tray down. Grasp the extension, and gently pull it out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
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Load envelopes with the flap side up. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Note: Load only one size and type of paper at a time.
Configuring Universal paper settings The Universal Paper Size is a user‑defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.
Open a Web browser. Note: The computer must be connected to the same network as the printer. In the address bar, type the IP address of the network printer (for example,192.264.263.17). Press Enter. From the navigation panel of the initial page, click Configuration.
Loading paper and specialty media Assigning a custom paper type name Assign a custom paper type name to a tray when linking or unlinking the tray. Make sure the printer is on and Ready appears. From the control panel, touch Touch Paper Menu.
Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.
Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms.
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
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Paper and specialty media guide Loading letterhead in the 520‑sheet trays Long‑edge orientation Without finisher Short‑edge orientation Without finisher Loading letterhead in the 867‑sheet tray Without finisher With finisher installed With finisher installed With finisher installed...
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter‑size transparencies. Using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: •...
• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Do not use labels with exposed adhesive.
The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect. This setting applies to all automatic trays except the multipurpose feeder. The multipurpose feeder can support both sizes.
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The printer cannot simultaneously sense A5 and statement paper sizes. From the Size Sensing menu, specify which size you want the printer to detect. This setting applies to all automatic trays except the multipurpose feeder. The multipurpose feeder can support both sizes.
Paper and specialty media guide Paper types and weights supported by the printer The printer engine supports 60–220 g/m paper weights. Paper type 520‑sheet trays Plain Paper Bond Letterhead Preprinted Colored Paper Card stock Glossy paper Paper labels Transparencies Envelopes Vinyl labels are not supported.
Paper and specialty media guide Paper type Horizontal transport unit (50 sheets) Glossy paper Labels Transparencies Envelopes Bin 1 of the booklet finisher supports 1500 sheets. Bin 1 of the standard finisher supports 3000 sheets. Supported finishing features Horizontal transport unit Finisher standard bin Finisher bin 1 Finisher bin 2 (booklet‑maker)
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Paper and specialty media guide • Envelopes are routed here. • Universal paper is routed here when it is longer than 483 mm (19 in.) or shorter than 148 mm (5.8 in.). Finisher standard bin • The paper capacity is 500 sheets. •...
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Universal Envelopes (any size) SEF—The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi fold—Each page is individually folded and stacked separately. Booklet fold—A multiple-page job is folded along the center into a single booklet.
Copying Copying Use the ADF for multiple‑page documents. Making copies Making a quick copy Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Place the next document on the scanner glass, and then touch Scan Next if you have more pages to scan, or touch Finish the Job if you are done. Touching Finish the Job returns the printer to the copy screen. Copying photos Place a photo facedown on the scanner glass (flatbed) in the upper left corner.
Touch Copy from, and then identify the size of the original document. Touch Copy to, and then select the size you want the copy to be. Note: If you select a paper size that is different from the “Copy from” size, the printer will scale the size automatically.
(Example 2). Example 1: Copying to mixed paper sizes The printer has two paper trays, one tray loaded with letter‑size paper and the other with legal‑size paper. A document that contains letter‑ and legal‑size pages needs to be copied.
Copying Copying on both sides of the paper (duplexing) Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Photograph—Used when the original document is a high-quality photograph or inkjet print • Printed Image—Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images Touch Copy It. Collating copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Copying • Between jobs Touch Done. Touch Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: •...
Copying Load an original document in the ADF faceup, short edge first. Adjust the paper guides. On the home screen, touch Copy. Touch Options. Touch Custom Job. Touch On. Touch Done. Touch Copy It. When the end of a set is reached, the scan screen appears. Load the next document faceup, short‑edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed.
Copying On the home screen, touch Copy. Touch Options. Touch Date/Time Stamp. Touch On. Touch Done. Touch Copy It. Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To place a message on the copies: Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass.
Touch a paper size button to select it as the “Copy to” setting. The copy screen appears with your new setting displayed. • If the size settings for “Copy from” and “Copy to” are different, the printer automatically adjusts the Scale setting to accommodate the difference. •...
Touching the Color button tells the printer to copy the original document in color. Photo Touching the Photo button tells the printer to pay extra attention to shading or tones. Note: To copy a color image, make sure the color button is also selected.
• Photograph—Use this setting when copying an original document that is a high-quality photograph or inkjet print. • Printed Image—Use this setting when copying halftone photographs, documents printed on a laser printer, or pages from a magazine or newspaper. •...
Use Printed Image mode when copying halftone photographs, graphics such as documents Image mode? printed on a laser printer, or pages from a magazine or newspaper When should I use Use Photograph mode when the original document is a high-quality photograph or inkjet Photograph mode? print.
Use the ADF for multiple‑page documents. You can use the printer to e‑mail scanned documents to one or more recipients. There are four ways to send and e‑mail from the printer. You can type the e‑mail address, use a shortcut number, use the address book, or use a profile.
Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click Manage Destinations. Note: You may be asked to enter a password. If you do not have an ID and password, get one from your system support person.
E-mailing E-mailing a document Sending an e-mail using the keypad Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Touch E-mail It. Using profiles Creating an e-mail profile Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click E-mail/FTP Settings. Click Manage E-mail Shortcuts. Fill in the fields with the appropriate information.
E-mailing Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
(letter‑ and legal‑size pages). Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the e-mail.
Encrypted PDF—Creates an encrypted PDF file that protects the files contents from unauthorized access. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your e-mail.
If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
Note: If you have DSL, do not connect the printer using a splitter because the fax feature may not work correctly. Connect the adapter to the telephone cord that came with the printer.
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Remove the plug from the EXT port Note: Once this plug is removed, any country‑ or region‑specific equipment you connect to the printer by way of the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or...
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Remove the plug from the back of the printer. Connect your telecommunications equipment directly to the EXT port Note: Once this plug is removed, any country‑ or region‑specific equipment that you connect to the printer by way of the adapter, as shown, will not function properly.
Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Note: In Germany (and some other countries), the printer ships with a special RJ‑11 plug in the EXT port. Do not remove the RJ‑11 plug. It is required for both the fax and telephone to work properly.
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
Connect the other telephone cord to a telephone, and then plug it into the EXT port Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
Connect a third telephone cord from the answering machine to the EXT port Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region.
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Connect a second telephone cord from the telephone to the computer modem. Connect a third telephone cord from the computer modem to the EXT port port of the printer, and then plug it into an active telephone wall jack. of the printer.
Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click Fax Settings.
From your software program, click File > Print. From the Print window, select your printer, and then click Properties. Note: In order to perform this function from your computer, you must use the PostScript printer driver for your printer. Choose the Other Options tab, and then click Fax.
Faxing Click Configuration. Click Manage Destinations. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Click Fax Shortcut Setup. Type a unique name for the shortcut, and then enter the fax number. To create a multiple‑number shortcut, enter the fax numbers for the group.
Faxing Using shortcuts and the address book Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Destinations link located under the Configuration tab on the Embedded Web Server.
Faxing Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Note: The document will scanned and then faxed at the scheduled time. Viewing a fax log Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Reports. Click Fax Settings.
Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the fax.
This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration.
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Faxing Click inside the Forward to Shortcut box, and then enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be a valid shortcut number for the setting that was selected in the “Forward to” box. Click Submit.
Held Jobs icon. An FTP destination could also be another PostScript printer; for example, a color document can be scanned and then sent to a color printer. Sending a document to an FTP server is similar to sending a fax.
Creating an FTP destination shortcut using the Embedded Web Server Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click Manage Destinations.
(letter‑ and legal‑size pages). Sides (Duplex) This option informs the printer if the original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document.
Encrypted PDF—Creates an encrypted PDF file that protects the files contents from unauthorized access. Content This option tells the printer the original document type. Choose from Text, Text/Photo, or Photo. Color can be turned on or off with any of the Content choices. Content affects the quality and size of your FTP file.
The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
ADF. Place these items on the scanner glass. If you are loading a document into the ADF, adjust the paper guides. Insert the USB flash memory device into the USB direct interface on the front of the printer. The Held Jobs screen appears.
Color This option tells the printer the color of the original documents. You can select Gray, BW (Black and White), or Color. Original Size This option opens a screen where you can choose the size of the documents you are going to scan.
• Text/Photo mode is recommended for magazine articles, business graphics, and brochures. When should I use Photo Use Photo mode when scanning photos printed on a laser printer or taken from a magazine or mode? newspaper. to increase the color value, or touch to increase the white portion, or touch to decrease the contrast.
When Print is chosen from a software application, a dialog representing the printer driver opens. Click Properties, Preferences, Options, or Setup from the initial Print dialog to open Print Properties and see all of the available printer settings that may be changed. If a feature in Print Properties is unfamiliar, open the online Help for more information.
Holding jobs in the printer When sending a job to the printer, you can specify in the Print Properties that you want the printer to hold the job in memory until you start the job from the control panel. All print jobs that can be initiated by the user at the printer are called held jobs.
Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. Touch Confidential Jobs.
A USB Direct interface is located on the control panel. Insert a USB flash memory device to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many USB flash memory devices are tested and approved for use with the printer. For more information, visit the Lexmark Web site at www.lexmark.com.
Note: Do not remove the USB flash memory device from the USB Direct interface until the document has finished printing. If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you can still print .pdf's from the USB flash memory device as held jobs.
A “Canceling job” screen appears. Once the job is canceled, the home screen appears. Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double‑click the printer icon.
Printing Canceling a print job from Mac OS 9 When you send a job to print, the printer icon for your selected printer appears on the desktop. Double‑click the printer icon. A list of print jobs appears in the printer window.
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Printing Click Configuration. Click Print Settings. Click Setup Menu. From the Printer Usage list, select Max Speed or Max Yield. Click Submit.
The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
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Clearing jams Jam numbers Area name 200–203 Door A 230–231 Door B Door C 242–244 Door D Multipurpose feeder 280–282 Cover F (Horizontal Transport Unit) 283–284 Door G 287–288 284–286 Door H 290–295 ADF cover Instructions Open Door A, and then remove the jam. Open Doors A and B, and then remove any jams.
200–203 paper jams Open Door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
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Clearing jams Lift the green lever, and then pull the paper up and toward you. Note: Make sure all paper fragments are removed. Push the green lever down. Close Door A.
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Clearing jams Pull the multipurpose feeder down, and then open Door B. Remove the jammed paper. Close Door B. Touch Continue.
Clearing jams 241 paper jam Open Door C. Pull the paper down and toward you. Note: Make sure all paper fragments are removed. Close Door C. Open Tray 1, and then remove any crumpled paper from the tray. Close the tray. Touch Continue.
Clearing jams 242–244 paper jams Open Door D. Pull the paper down and away from the printer. Note: Make sure all paper fragments are removed. Close Door D.
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Clearing jams Clear crumpled paper from Trays 2–4. Open Tray 2, and then remove any crumpled paper. Close Tray 2. Open Tray 3, and then remove any crumpled paper. Close Tray 3.
Clearing jams Open Tray 4, and then remove any crumpled paper. Open the inside cover, and then remove any jammed paper. Close the inside cover, and then close Tray 4. Touch Continue. 250 paper jam Remove the paper from the multipurpose feeder.
Clearing jams Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper into the multipurpose feeder. Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. Touch Continue.
Clearing jams Close Cover F. Touch Continue. 283–284 and 287–288 paper jams Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name Cover G1 Cover G2 Knob G3 Cover G4 Cover G7 Knob G8 Handle G9...
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Clearing jams Open Door G. Lift both Cover G1 levers, and then remove any jammed paper. Move Cover G2 to the right, and then remove any jammed paper. Note: If the paper is jammed in the rollers, rotate Knob G3 counterclockwise. Move Cover G4 down, and then remove any jammed paper.
Clearing jams Lift the inside cover. If the paper is jammed in the rollers, rotate Knob G8 clockwise, and then remove the jammed paper. Close Door G. Touch Continue. 284–286 paper jams Open Door H. Remove the jammed paper. Close Door H. Touch Continue.
Clearing jams 289 staple jam Open Door G. Slide the G5 stapler toward the front of the finisher. Lift the lever, and then remove the staple cartridge.
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Clearing jams Open the staple cover. Remove the jammed staple, and then close the cover. Place the staple cartridge into the upper stapler.
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Clearing jams Open the lower staple drawer. Remove the staple cartridge identified on the display. Remove the jammed staples, and then place the staple cartridge into the stapler.
Clearing jams Close the staple drawer. Close Door G. Touch Continue. 290–295 paper jams Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper. Raise the sheet guard, and then remove any jammed paper. Note: If the jammed paper cannot be remove easily, rotate the paper advance wheel to the left.
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Clearing jams Close the ADF cover. Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Touch Continue.
Understanding printer menus Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus, touch on the home screen. Supplies Menu Cyan Toner Yellow Toner Magenta Toner...
Understanding printer menus Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Replace Missing or Defective Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing Normal Waste Toner Box Near Full Replace Missing Staples G5, Staples G11, or Staples G12...
Understanding printer menus Paper menu Default Source menu Menu item Default Source Tray <x> MP Feeder Manual Paper Manual Env Paper Size/Type menu Menu item Tray <x> Size 11 x 17 JIS B4 JIS B5 Folio Legal Letter Statement Tray <x> Type...
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Understanding printer menus Menu item MP Feeder Size 11 x 17 Executive Folio JIS B4 JIS B5 Legal Letter Statement Universal 7 3/4 Envelope 10 Envelope DL Envelope C5 Envelope B5 Envelope MP Feeder Type Plain Paper Card Stock Transparency...
Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Specifies the type of envelope being manually loaded Note: Envelope is the factory default setting. Description Determines when the printer selects paper from the multipurpose feeder Notes: • Cassette is the factory default setting. •...
Understanding printer menus Substitute Size menu Menu item Substitute Size Statement/A5 Letter/A4 11 x 17/A3 All Listed Paper Texture menu Menu item Description Plain Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting.
Duplex Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit including 1‑sided jobs.
Duplex Notes: • Duplex sets the printer default to 2‑sided printing for every print job unless 1‑sided printing is selected from Print Properties. • If Duplex is selected, all print jobs are sent through the duplex unit including 1‑sided jobs.
Millimeters is the international factory default setting. Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 12 inches is the US factory default setting. Inches can be increased in 0.01‑inch increments.
Understanding printer menus Bin Setup menu Menu Item Output Bin Standard Bin Bin 1 Bin 2 Configure Bins Mailbox Link Link Optional Type Assignment Assign Type/Bins Plain Paper Bin Card Stock Bin Transparency Bin Glossy Bin Labels Bin Bond Bin...
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The page prints when this item is selected. Prints a report of all the fonts available for the printer language currently set in the printer Prints a list of all the resources stored on an optional flash memory card or printer hard disk Notes: •...
Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers. Specifies a language for the printer control panel keyboard Specifies custom key information for the printer control panel keyboard...
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Screen Brightness 20–100 Show Bookmarks Description Enables access to accent marks and symbols from the printer control panel keyboard Available selections for each menu item are: Specifies the printer factory defaults Launches a setup wizard when the printer is powered on Notes: •...
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Note: The contact name will be stored on the embedded Web page. Specifies the location of the printer Note: The contact name will be stored on the embedded Web page. Sets an alarm to sound when the printer requires operator intervention Available selections for each alarm type are: Single Continuous Notes: •...
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Ready state Note: 30 seconds is the factory default setting. Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Notes: •...
• On sets the printer to always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Lets the printer successfully print a page that may not have printed otherwise Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page.
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Understanding printer menus Menu item Color Allow Color copies Duplex 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Print Page Borders Collate Punch Staple Description Specifies whether a copy job is printed in color Enables color copying Specifies whether an original document is duplex (two‑sided) or simplex (one-sided),...
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Understanding printer menus Menu item Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Copy To Source Tray <x> Auto Size Match Manual Feeder Transparency Separators Separator Sheets None Between Pages...
Adjusts color in printed output by increasing or decreasing the amount of toner being used for each color Description Specifies the name of the fax within the printer Specifies a number associated with the fax Specifies how the fax is identified...
Fine Super Fine Ultra Fine Description Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: • Use a regular telephone to answer an incoming fax job and to dial a fax number.
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Note: 5 is the factory default setting. A numeric entry field is provided to enter numbers Specifies the number of times the printer tries to send the fax to a specified number Note: 5 is the factory default setting. Specifies the number of minutes between redials...
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Enables Error Correction Mode for fax jobs Lets you send faxes by scanning at the printer Allows driver to fax jobs to be sent by the printer Lets you save fax numbers as shortcuts in the printer Specifies the maximum speed in baud at which faxes are sent...
Note: On is the factory default setting. Specifies the paper source selected to supply paper for the printer to print an incoming Specifies an output bin for received faxes Note: Bin 1 is available only when the finisher is installed.
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Description Enables blocking of incoming faxes sent from devices with no station ID specified Enables the list of banned fax numbers stored in the printer Specifies the default hole punch setting for the attached finisher Note: Only the settings associated with the installed finisher appear.
Answers calls with a double‑ring pattern Note: On is the factory default setting. Triple Ring Answers calls with a triple‑ring pattern Note: On is the factory default setting. Description Lets you enter the information using the virtual keyboard on the printer touch screen...
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Understanding printer menus Menu item Primary SMTP Gateway Secondary SMTP Gateway Image Format PDF (.pdf) TIFF (.tif) Content Text Text/Photo Photograph Fax Resolution Standard Fine Super Fine Ultra Fine Darkness 5‑ to 5+ Orientation Portrait Landscape Original Size Letter Legal...
Understanding printer menus Menu item Use Multi‑Page Tiff E‑mail Settings menu Menu item Format PDF (.pdf) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness ‑5 to +5 Orientation Portrait Landscape Description Provides a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
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Understanding printer menus Menu item Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original Auto Size Sense Mixed Sizes Duplex Long edge Short edge Photo JPEG Quality 5–90 JPEG Quality 5–90 E‑mail images sent as...
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Understanding printer menus Menu item Use Multi‑Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Log Output Bin Standard Bin Bin 1 E‑mail Bit Depth 8 bit 1 bit...
Understanding printer menus E‑mail Server Setup menu Use the following menu to configure the SMTP e‑mail server. Menu item E‑mail Server Setup Primary SMTP Gateway Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port E‑mail Server Setup SMTP Timeout 5–30...
Understanding printer menus Menu item E‑mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link FTP Settings menu Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2–1.6 Content Text/Photo Photograph...
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Understanding printer menus Menu item Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Long edge Short edge Photo JPEG Quality 5–90...
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Understanding printer menus Menu item Use Multi‑Page TIFF Transmission Log Print log Do not print log Print only for error Log Paper Source Tray <x> Manual Feeder Log Output Bin Standard Bin Bin 1 FTP bit Depth 8 bit 1 bit Base File Name <none>...
Understanding printer menus Scan to USB Settings Menu item Format PDF (.pdf) Secure PDF TIFF (.tif) JPEG (.jpg) PDF Version 1.2–1.6 Content Text/Photo Photograph Text Color Gray Color Resolution Darkness ‑5 to +5 Orientation Portrait Landscape Description Specifies the format of the file...
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Understanding printer menus Menu item Original Size Letter Legal Executive Tabloid Folio Statement JIS B4 JIS B5 Book Original 4 x 6 3 x 5 Business Card Auto Size Sense Mixed Sizes Duplex Long edge Short edge Photo JPEG Quality 5–90...
Understanding printer menus Menu item Use Multi‑Page TIFF Scan bit Depth 8 bit 1 bit Base File Name <none> Custom Job scanning Scan Preview Background Removal ‑4 to +4 Contrast Best for content 0–5 Shadow Detail ‑4 to +4 Scan edge to edge...
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Understanding printer menus Menu item Duplex Bind Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Collation Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> MP Feeder Description Defines the way duplexed pages are bound and how the printing on the back of the...
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Positioning depends on the number of images and whether the images are in portrait or landscape orientation. Specifies the orientation of a multiple‑page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape. •...
Understanding printer menus Menu item Hole Punch Mode 2 holes 3 holes 4 holes Offset Pages None Between Copies Between Jobs Quality menu Menu item Print Mode Color Black Only Color Correction Auto Manual Print Resolution 2400 IQ Toner Darkness 1–5...
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These pages can be used to help decide which combinations to use to get the desired printed output. • From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server.
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Understanding printer menus Menu item Manual Color RGB Image Vivid sRGB Display Display—True Black sRGB Vivid RGB Text Vivid sRGB Display Display—True Black sRGB Vivid RGB Graphics Vivid sRGB Display Display—True Black sRGB Vivid Manual Color CMYK Image US CMYK...
• No cancels the format request. • Selecting Yes deletes all stored data and reformats the printer hard disk. Prints a list of all stored job statistics or deletes the information from the printer hard disk Notes: • A printer hard disk must be installed in the printer and operating properly for this menu item to be available.
Setting a printer language as the default does not prevent a program from sending print jobs that use another printer language. Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: •...
• The Whole Page setting allows the image to be moved into the non‑printable area defined by the Normal setting, but the printer will clip the image at the Normal setting boundary. • The Whole Page setting only affects pages printed using a PCL 5e interpreter.
• RO Courier shows the font name, font ID, and storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, and D for download. Specifies the symbol set for each font name Notes: •...
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60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.
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Menu item Scale to Fit Annotations Do Not Print Print Description Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. •...
Understanding printer menus HTML menu Menu item Font Name Intl CG Times Albertus MT Intl Courier Antique Olive Intl Univers Apple Chancery Joanna MT Arial MT Letter Gothic Avant Garde Lubalin Gothic Bodoni Marigold Bookman MonaLisa Recut Chicago Monaco Clarendon...
Specifies the authentication method Notes: • Authentication disabled is the factory default setting. • If “Authentication disabled” is selected, Function Access settings requiring user IDs or passwords are ignored. • For LDAP and LDAP + GSSAPI, use the printer Embedded Web Server interface.
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Note: 3 is the factory default setting. Used by the system support person who has a portblocking firewall between the printer and their users Enables access to the menus Note: Enable is the factory default setting. Enables access to copy functions Notes: •...
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Understanding printer menus Menu item Function Access Flash Drive Scan No authentication required Require User ID only Require User ID and Password Function disabled Function Access Flash Drive Print No authentication required Require User ID only Require User ID and Password...
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Understanding printer menus Menu item Password Protect Supplies Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Paper Menu Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Reports Accept Advanced Password...
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Understanding printer menus Menu item Password Protect Create Scan Profile Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect LES configuration Accept Advanced Password only Accept Advanced and User Passwords Not Protected Password Protect Create/Change Passwords...
Understanding printer menus Set Date and Time Menu item Time Zone Paris Not Set Prague US Hawaii Rome US Alaska Stockholm US Can/Pacific Vienna Tijuana Warsaw US Can/Mountain Eastern Europe US Can/Central Cairo US Can/Eastern Helsinki US Can/Atl Athens Newfoundland Istanbul Brasilia, Braz.
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Understanding printer menus Menu item Month January February March April June July August September October November December 0–31 Hour 0–23 Minute 0–59 DST Mode Automatic Manual Daylight Savings Time Server None Time Server Name <none> Allow NTP Broadcast Description Specifies the month...
Understanding printer menus Network/Ports menu TCP/IP menu Use the following menu items to view or set the TCP/IP information. Note: This menu is available only for network models or printers attached to print servers. Menu item TCP/IP Set Hostname Address...
Router Address Description Lets you view or change the setting Description Enables IPv6 in the printer Note: Yes is the factory default setting. Enables the network adapter to accept the automatic IPv6 address configuration entries provided by a router Note: On is the factory default setting.
Max e‑mail size 0–65535 kB E‑mail Server Setup Size Error Message Description Enables DHCPv6 in the printer Note: No is the factory default setting. Description Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Specifies the amount of time in seconds before the server stops trying to send the e‑mail...
* : ? < > |. Description Select one network card to communicate across a network Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: •...
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The On value buffers jobs on the printer hard disk. This menu selection appears only when a formatted disk is installed and is not defective. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. •...
Disabled Auto 3k to <maximum size allowed> Description Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting.
• The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to restart.
Help menu The Help menu consists of Help pages that are stored in the printer as PDFs. They contain reference information about using the printer and performing tasks. You may select to print each one individually, or select Print all guides to print all of them at one time.
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Understanding printer menus English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Software and Documentation CD. Menu item Print all guides Information guide Copy guide E‑mail guide Fax guide FTP guide Print defects guide...
Understanding printer messages List of status and error messages Answering The printer is answering a fax call. Wait for the message to clear. Bin <x> Full Remove the stack of paper from the specified exit bin to clear the message.
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Enter the desired number of copies. Defragmenting Flash DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display. Delete/Delete all/Delete all confidential jobs • Touch Delete Entry to delete the specified job.
Disk Corrupted. Reformat? The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted. Touch Reformat disk to reformat the hard disk and clear the message.
Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk. The percentage completed appears on the display. Formatting Flash DO NOT POWER OFF Wait for the message to clear.
Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot find a tray with the correct paper type and size, it prints from the default source.
Network indicates that the printer is using the standard network port built into the printer system board. Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected to an external print server.
The printer has received an entire fax job. Wait for the message to clear. Receiving page <n> The printer receives page <n> of the fax job, where <n> is the number of the page received. Wait for the message to clear.
Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears on the display. Remove paper from all bins Output bins have reached their capacity.
The ADF cover is open. The message clears when the cover is closed. Sending page <n> The printer sends page <n> of the fax job, where <n> is the number of the page sent. Wait for the message to clear. Note: Serial <x>...
Tray <x> Low Load paper in the specified tray to clear the message. Tray <x> Missing Insert the specified tray into the printer. USB/USB <x> The printer is using a USB cable connection. The USB port is the active communication link.
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. 31 Missing or defective <color> cartridge The specified toner cartridge is either missing or not functioning properly.
Install additional printer memory. 37 Insufficient memory, some held jobs will not be restored The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk. Touch Continue to clear the message.
Touch Continue to clear the message and continue printing. • The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text.
Turn the printer power off. Unplug the power cord from the wall outlet. Remove the unsupported optional interface card or internal print server from the printer system board. Connect the power cord to a properly grounded outlet. Turn the printer power back on.
Touch Continue to clear the message and continue printing. • Format the disk. If the error message remains, the hard disk may be defective and require replacing. 80 Scheduled maintenance <x> Contact Customer Support, and report the message. The printer needs to have scheduled maintenance done.
84 Unsupported <color> pc unit Replace the specified photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
Turn the printer off. Unplug the power cord from the wall outlet. Check all cable connections. Connect the power cord to a properly grounded outlet. Turn the printer back on. If the service message appears again, contact Customer Support, and report the message.
Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Waste Toner Box Replacing supplies Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box appears. The printer will not continue printing until the waste toner box is replaced. Waste toner box Door E6...
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Door E Printhead lens cleaner E6 Door tab Unpack the replacement waste toner box and accessories. Open Door E (front printer door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.
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Maintaining the printer Grasp the E6 Door tab, and then push the door down. Remove the old printhead lens cleaner from Door E, and then discard it. Remove the waste toner box.
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Maintaining the printer Place the plastic cover over the waste toner box. Place the waste toner box in the recycling bag. Use the new printhead lens cleaner to clean the printhead lenses.
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Maintaining the printer Insert the new waste toner box. Place the new printhead lens cleaner in the notches of Door E. Close Door E6.
Close Door E. Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems.
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Maintaining the printer Open Door E (front door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. Grasp the E6 Door tab, and then push the door down. Remove the waste toner box.
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Maintaining the printer Insert the padded tip of the printhead lens cleaner into the first printhead lens opening. Push the printhead lens cleaner all the way to the back of the lens, and then pull it out. Clean the remaining three printhead lenses.
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Maintaining the printer Insert the waste toner box. Place the printhead lens cleaner in the notches of Door E. Close Door E6.
Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. Open Door E (front printer door). Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes.
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Maintaining the printer Remove the photoconductor(s) specified on the display. Photoconductor color Opening name Black Cyan Magenta Yellow Unpack the replacement photoconductor. Align and insert the end of the photoconductor.
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Maintaining the printer Remove the tape from the top of the photoconductor. Press the button forward to insert the photoconductor while removing the casing. Lift the bar up, and then press latch E5 down so that it holds the bar in position.
Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace <color> toner appears. The printer will not continue printing until the specified cartridge is replaced. Make sure the printer is on and Ready or 88 Replace <color> toner appears. Unpack the new cartridge, and set it near the printer.
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Maintaining the printer Remove the cartridge by gently pulling it away from the printer. Align the arrow‑shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. Lock the cartridge by turning the arrow‑shaped cartridge handle clockwise until it points toward the lock symbol.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray.
Wipe the white underside of the scanner cover until it is clean and dry. Close the scanner cover. Recycling Lexmark products To return Lexmark products to Lexmark for recycling: Visit our Web site at www.lexmark.com/recycle. Follow the instructions on the computer screen.
Keep the printer in an upright position. • Move the printer using a cart that has a surface able to support the full footprint of the printer. Move the options using a cart that has a surface able to support the dimensions of the options.
Maintaining the printer Disassembling the printer from the scanner shelf prior to the move Turn the printer off. Unplug the printer power cord.
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Maintaining the printer Remove the connector bracket. Disconnect all cables from the back of the printer and scanner. Remove any paper or specialty media from the standard exit bin. Remove any paper or specialty media from the multipurpose feeder. Grasp the extension on the multipurpose feeder, and then fully collapse it.
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Push the multipurpose feeder up to close it. Move the printer from under the scanner shelf. CAUTION—TIPPING HAZARD: The printer weighs 91.2 kg (201 lb); therefore, it requires two people to roll it safely. CAUTION—TIPPING HAZARD: If you need to roll the scanner and its shelf elsewhere, the scanner weighs 25...
To set up your printer configuration again: Unpack all items. Select a proper location for the printer. For a basic printer, or a printer with an optional finisher, allow the following recommended amount of space around the printer: 50 mm (2 in.) 825 mm (2.7 ft)
Touch Submit. Touch Disabling control panel menus Since many people often use a printer, a support person may choose to lock the control panel menus so that the settings cannot be changed from the control panel. Turn the printer off.
This functionality is available only when a printer hard disk is installed and working properly. Warning—Potential Damage: All files and resources on the printer hard disk will be deleted. Resources residing in the printer flash memory or RAM will not be affected.
You can use the printer lockout functionality to create a PIN that must be entered in order to use the printer. When the printer is locked, every print job it receives will buffer to the hard disk. To print the jobs, the user must enter the correct PIN using the control panel.
Administrative support To modify the confidential print settings: Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. Click Configuration. Under Other Settings, click Security.
You can manage the credentials by using the Embedded Web Server. To install and use certificates as part of the credentials: Open a Web browser. In the address bar, type the IP address of the printer or print server to be protected using the format: http://ip_address/. Click Configuration.
To configure Secure mode using the Embedded Web Server: Open a Web browser. In the address bar, type the network printer or print server IP address, and then press Enter. Click Configuration. Under Other Settings, click Security. Click TCP/IP Port Access.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem. Door A will not shut properly Make sure the green paper jam clearance lever behind Door A is in place: Press down on the white release lever beneath Door A at the top of the printer, and then open the door.
Control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com.
If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your mode. job. Turn the printer off and back on to exit Hex Trace mode. Tray linking does not work RE THE SAME SIZE AND TYPE OF PAPER LOADED IN EACH TRAY •...
AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur Increase the Print Timeout value: Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings.
RE THERE ANY ERROR MESSAGES ON THE DISPLAY Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit.
Troubleshooting S THE SCANNER GLASS DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water. S THE COPY TOO LIGHT OR TOO DARK Adjust the density of the copy. HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. • Other electrical equipment plugged into the outlet is working. Once you have checked each of these possibilities, turn the printer off and then back on. This often fixes the problem with the scanner. Scan was not successful These are possible solutions.
These are possible solutions. Try one or more of the following: RE THERE ANY ERROR MESSAGES ON THE DISPLAY Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears.
Troubleshooting HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service.
Troubleshooting EVIEW THIS DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
HECK THE RING COUNT DELAY SETTINGS The ring count delay sets the number of times the phone line rings before the printer answers in Fax Only or Fax Tel modes. If you have extension phones on the same line as the printer, or subscribe to the telephone company's Distinctive Ring service, keep the Ring Delay setting at 4.
AKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: Open a Web browser. In the address bar, type the IP address of the printer, and then press Enter. Click Configuration. Click Fax Settings.
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, reinstall it. AKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Mac OS 9 users should make sure the printer is set up in the Chooser. Drawers AKE SURE THE PAPER IS LOADED CORRECTLY Open the paper tray.
AKE SURE THE CONNECTION BETWEEN THE FINISHER AND THE PRINTER IS SECURE If the finisher is listed on the menu settings page, but paper jams when it exits the printer and enters the finisher, it may not be properly installed. Reinstall the finisher. For more information, see the hardware setup documentation that shipped with the finisher.
Troubleshooting Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and other specialty media. For more information, see the chapter about paper and specialty media guidelines. AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder.
The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
The printer may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.
Troubleshooting Dark lines ABCDE ABCDE ABCDE One or more of the photoconductors may be defective. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Gray background ABCDE ABCDE...
RE THE PHOTOCONDUCTORS DEFECTIVE Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. S THE TRANSFER BELT DEFECTIVE Replace the transfer belt.
Troubleshooting Print irregularities These are possible solutions. Try one or more of the following: AS PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE APER YPE SETTING...
44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Skewed print HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AKE SURE OLOR AVER IS SET TO Color Saver may be set to On. S THE TONER LOW When 88 <color> toner low appears order a new cartridge. TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge.
RE THE PHOTOCONDUCTORS WORN OR DEFECTIVE Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.
ABCDE Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. Solving color quality problems This section helps answer some basic color‑related questions and describes how some of the features provided in the...
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How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
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How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple‑page printout consisting of hundreds of colored boxes.
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC...
Notices Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.
EN 300 330-1 and ETSI EN 300 330-2; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-3. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
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Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. 15,6 °C – 32,2 °C...
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If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Notices machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts...
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Check <src> guides 192 checking an unresponsive printer 237 checking an unresponsive scanner 244 cleaning exterior of the printer 224 printhead lenses 210, 215 scanner glass 225 Clearing job accounting statistics 192 Close cover <x> 192 Close door <x> 192...
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Index connecting fax using RJ11 adapter 75 connecting the printer to answering machine 80 computer modem 81 telephone 79 telephone wall jack in Germany 78 conserving supplies 209 contacting Customer Support 264 contrast, adjusting 231 control panel 16 disabling hard disk encryption 232...
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17 HTML menu 174 Image menu 175 Incorrect orientation 194 Insert hole punch box 194 Insert Tray <x> 194 installing printer software 101 internal print server installing 29 troubleshooting 251 Internal System Error, Reload Bookmarks 194 Internal System Error, Reload...
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226 guidelines to avoid personal injury 226 guidelines to avoid printer damage 226 precautions 226 setting the printer up in a new location 230 shipping to another location 230 to another location within the office 226 using a cart 226...
240 unexpected page breaks occur 241 printer configurations 14 models 14 moving 226 Printer locked, enter PIN 196 printer messages 1565 Emul Error Load Emul Option 201 200–289.yy paper jam 207 289 Staple error <x> 207 290‑295.yy scanner jam 207 31 Missing or defective <color>...
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Ready 197 Receive complete 197 Receiving page <n> 197 recycled paper using 44 recycling Lexmark products 225 WEEE statement 270 reducing a copy 58 Remote Management Active 198 Remove paper from all bins 198 Remove paper from bin <x> 198...
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32 TCP/IP address 182 Universal Paper Size 39 Settings menu 138 Setup menu 169 shipping to another location printer, scanner, and shelf 230 shortcuts, creating e‑mail 68 fax destination 84, 85 FTP destination 94, 95 SNMPv3 234 Some held jobs will not be...
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259 toner fog or background shading 260 toner rubs off 260 toner specks 260 uneven print density 261 troubleshooting, printer options drawers 250 finisher 251 flash memory card 251 hard disk with adapter 251 internal print server 251...
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