QuadTech Guardian 6100 Plus Instruction Manual page 165

4.1
Our warranty (at the front of this manual) attests to the quality of materials and
workmanship in our products. If malfunction should be suspected or other information
be desired, applications engineers are available for technical assistance. Application
assistance is available in the U.S. by calling 978-461-2100 and asking for Applications
Support. For support outside of the United States please contact your local
distributor.
4.2
Before returning an instrument to QuadTech for
Center (CCC) at 800-253-1230 for return material authorization (RMA). It will be
necessary to include a Purchase Order Number to insure expedient processing, although
units found to be in warranty will be repaired at no-charge. For any questions on repair
costs or shipment instructions please contact our CCC Department at the above number.
To safeguard an instrument during storage and shipping please use packaging that is
adequate to protect it from damage, i.e., equivalent to the original packaging and mark
the box "Delicate Electronic Instrument". Return material should be sent freight prepaid,
to:
4.3
Calibration of the Guardian 6100 Plus is recommended on an annual basis. If the unit is
returned to QuadTech for factory calibration refer to paragraph 4.2 for instructions.
Using the calibration procedure below the instrument can be calibrated by a qualified
service person if traceable calibration equipment and standards are available. The
instrument should be powered up for a minimum of 1 hour before calibration to
ensure maximum stability.
Service & Calibration
www.valuetronics.com
Section 4 : Service & Calibration
General
Instrument Return
Calibration
service please call our Customer Care
QuadTech, Inc.
5 Clock Tower Place, 210 East
Maynard, Massachusetts 01754
Attention: RMA #
Shipments sent collect can not be accepted.
150799 Rev A3
QuadTech
Page 165 of 177