Nortel Enterprise Edge Phone System Manuals

Manuals and User Guides for Nortel Enterprise Edge Phone System. We have 1 Nortel Enterprise Edge Phone System manual available for free PDF download: Manual

Nortel Enterprise Edge Manual (170 pages)

Nortel Networks Enterprise Edge Feature Programming Telephone Guide

Brand: Nortel | Category: Telephone | Size: 2 MB

Table of Contents
3
Contents
5
Contents
9
Contents
11
Chapter 1 Getting Started

13
- Getting Started
  13
  - Using this Guide
    13
  - Understanding Programming
    13
  - Before You Start
    14
  - What You'll Need to Do Programming
    14
  - Understanding the Telephone Buttons
    14
    
    Using the Buttons under the Display
    14
    
    Display Buttons
    15
  - A Map for Working in Programming
    16
    
    The M7410 Cordless Telephone (CT)
    21
  - Starting and Ending a Session
    21
  - Ending a Session
    21
Chapter 2 Frequent Programming Operations

23
Chapter 3 Answering Calls

29
- Answering Calls
  29
Chapter 4 Making Calls

45
- Making Calls
  45
  - Choosing a Line Using a Line Button
    46
  - Line Pools
    46
    
    Using a Line Pool to Make a Call
    47
    
    Programming a Memory Button with a Line Pool Feature Code
    47
  - Changing How You Dial Your Calls
    48
    
    Using Standard Dial
    48
    
    Using Automatic Dial
    48
    
    Using Pre-Dial
    48
  - When the Internal Number You Have Called Is Busy
    49
    
    Priority Call
    49
    
    Making a Priority Call
    49
    
    Giving a Telephone the Ability to Make Priority Calls
    49
    
    Using Ring Again
    50
    
    Turning on Ring Again
    50
    
    Canceling Ring Again
    50
Chapter 5 Time Savers for Making Calls

51
Chapter 6 Handling Many Calls at Once

57
- Using Hold
  57
  - Retrieving a Held Call
    57
  - Holding Automatically
    57
  - Listening on Hold
    57
  - Holding a Call Exclusively
    58
- Using Call Queuing
  58
Chapter 7 Transferring Calls

59
- Using the Transfer Feature
  59
  - Transferring a Call
    59
  - Transferring External Calls
    59
  - Canceling a Transfer
    60
- Using Camp-On
  61
- Parking a Call
  62
- Using Callback
  64
Chapter 8 Forwarding Your Calls

65
- Forwarding Your Calls to Another Telephone
  65
- Line Redirection
  68
Chapter 9 Communicating in the Office

73
Chapter 10 Tracking Your Incoming Calls

83
- Using Call Log
  83
  - Call Log Options
    84
  - Logging a Call Manually
    84
  - Deleting Old Log Items
    84
  - Viewing Your Call Log
    84
  - Viewing a Call Log Item
    85
  - Erasing Log Items
    85
  - Making a Call Using Call Log
    85
  - Creating a Password to Your Call Log
    86
  - Changing Your Call Log Password
    86
  - Deleting an Assigned Password
    86
  - Programming a Telephone to Log Calls Automatically
    86
- Using Voice Mail
  88
Chapter 11 Customizing Your Telephone

89
Chapter 12 User Preferences

99
- User Preferences
  99
  - Using User Preferences
    99
    
    Changing Button Programming
    99
    
    Changing User Speed Dial
    100
    
    Changing Call Log Options
    100
    
    Changing How Calls Are Dialed
    100
    
    Changing the Language Used on the Display
    100
    
    Making the Display Lighter or Darker
    100
    
    Changing the Telephone's Ring
    100
Chapter 13 Programming Hunt Groups

101
- Adding or Removing Members from a Group
  102
  - Moving Members of a Group
    102
- Assigning or Unassigning Lines to a Group
  103
- Setting the Distribution Mode
  103
- Setting the Hunt Delay
  104
- Programming Busy Line Setting
  104
- Programming the Queue Time-Out
  105
- Programming the Overflow Set
  105
- Setting the Name
  105
Chapter 14 Telephone Features

107
- Telephone Features
  107
  - Installing Enterprise Edge Telephones
    107
  - Naming a Telephone or a Line
    108
  - Moving Telephones
    109
  - Stopping Calls from Ringing at Your Telephone Using Do Not Disturb (DND)
    109
    
    Stopping Calls
    109
    
    Refusing to Answer a Call
    109
    
    Canceling Do Not Disturb
    109
    
    Using Do Not Disturb
    110
  - Using Background Music
    110
    
    Turning Background Music off
    110
Chapter 15 ISDN PRI

111
- Isdn Pri
  111
  - Benefits
    111
  - ISDN PRI Features
    111
    
    Network Name Display for PRI
    111
    
    Name and Number Blocking for PRI
    112
    
    Emergency 911 Dialing
    112
    
    2-Way DID
    112
    
    Call by Call Service Selection for PRI
    113
    
    Dialing Plan and PRI
    113
  - Service Provider Features
    114
    
    Call Forward
    114
    
    Canceling Call Forward
    114
    
    Calling the Number Your Calls Are Forwarded to
    114
    
    Automatic Call Back
    114
    
    Automatic Recall
    115
  - ISDN Applications for PRI
    115
    
    Videoconferencing and Video Telephony
    115
    
    Desktop Conferencing
    115
    
    File Transfer
    115
    
    Telecommuting
    115
    
    Group 4 Fax
    115
    
    Remote LAN Access
    115
    
    Leased Line Backup
    115
    
    Enterprise Edge Feature Programming Telephone Guide P0908510 Issue
    116
    
    LAN to LAN Bridging
    116
    
    Internet and Database Access
    116
Chapter 16 Using System Features

117
- Using Alternate or Scheduled Services
  117
- Turning Services on and off
  117
  - An Example of How to Turn on a Service Manually
    118
- Turning Services on and off Using Feature Codes
  119
  - Viewing the Active Services from a Two-Line Display Telephone
    119
  - Viewing the Active Services from a One-Line Display Telephone
    120
- User Passwords
  121
  - Registration Password
    121
  - Clearing a Call Log Password
    121
- Using Special Telephones
  121
  - Direct-Dial
    121
  - Changing the Direct-Dial Telephone Assignments
    122
  - Hotline
    122
  - Bypassing a Hotline
    122
  - Making a Telephone a Hotline Telephone
    123
  - Control Telephone
    123
- Using Set Lock
  123
- Changing Set Lock Programming for a Telephone
  124
- Using an Auxiliary Ringer
  124
  - Turning the Auxiliary Ringer for a Telephone on or off
    124
- Using Host System Dialing Signals
  125
  - Link
    125
  - Preventing a Telephone from Using Link
    125
  - Pause
    126
  - Long Tones
    126
  - Programmed Release
    126
  - Run/Stop
    127
  - Wait for Dial Tone
    127
  - Using Pulse Dialing for a Call
    127
- Using Your Enterprise Edge System from an External Location
  127
  - Controlling Access to Your Enterprise Edge System
    128
- Direct Inward System Access (DISA)
  128
- Tones
  129
- Using Class of Service (COS) Passwords
  130
  - Changing Your Class of Service
    130
Chapter 17 General System Features

131
- Pulse or Tone Dialing
  131
- Disconnect Supervision
  131
- Hunt Groups
  131
- Internal Numbers
  131
- Line Assignment
  131
- Target Line
  132
- Line Pools
  132
- Overflow Call Routing
  132
- M7100 Telephone
  133
  - Memory Buttons
    133
  - One-Line Display
    133
  - Prime Line
    134
  - Private Lines
    134
  - Volume Bar
    134
  - Wall Mounting
    134
Chapter 18 Companion Features

135
- Companion Features
  135
  - Programming Companion Wireless
    135
    
    Registration Password
    135
    
    Portable Telephone Programming
    136
    
    Radio Data
    137
    
    Registering Individual Portables
    139
  - System Programming
    139
    
    Twinning between Portables and Enterprise Edge Wireline Telephones
    140
  - Using Your Portable Telephone
    141
    
    Using Enterprise Edge Features
    142
    
    Using New Features
    143
    
    Supporting Additional Features for Portables
    144
Chapter 19 Troubleshooting

145
Chapter 20 Common Feature Displays

149
Chapter 21 Appendix A: Feature Codes

153
Chapter 22 Index

159

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Nortel Enterprise Edge Phone System Manuals

Nortel Enterprise Edge Manual (170 pages)

Table of Contents

Chapter 1 Getting Started

Chapter 2 Frequent Programming Operations

Chapter 3 Answering Calls

Chapter 4 Making Calls

Chapter 5 Time Savers for Making Calls

Chapter 6 Handling Many Calls at Once

Chapter 7 Transferring Calls

Chapter 8 Forwarding Your Calls

Chapter 9 Communicating in the Office

Chapter 10 Tracking Your Incoming Calls

Chapter 11 Customizing Your Telephone

Chapter 12 User Preferences

Chapter 13 Programming Hunt Groups

Chapter 14 Telephone Features

Chapter 15 ISDN PRI

Chapter 16 Using System Features

Chapter 17 General System Features

Chapter 18 Companion Features

Chapter 19 Troubleshooting

Chapter 20 Common Feature Displays

Chapter 21 Appendix A: Feature Codes

Chapter 22 Index

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