Nortel Enterprise Edge 2.0 Messaging Manuals

Manuals and User Guides for Nortel Enterprise Edge 2.0 Messaging. We have 5 Nortel Enterprise Edge 2.0 Messaging manuals available for free PDF download: Programming Manual, Manual, User Manual, Quick Reference Manual

Nortel Enterprise Edge 2.0 Messaging Programming Manual (446 pages)

Brand: Nortel | Category: Server | Size: 4.56 MB

Table of Contents
3
Contents
7
- Contents
  12
Chapter 1 About this Document

13
- What's New in this Document
  13
- How this Guide Is Organized
  13
- Related Documents
  14
- Regulations
  15
- Software Licensing
  21
Chapter 2 Enterprise Edge Overview

23
Chapter 3 Setting up Your Enterprise Edge System

35
Chapter 4 Configuring Enterprise Edge Resources

45
- Viewing Enterprise Edge Resources
  45
- Lan
  46
  - Viewing LAN Resources and Configuring Global LAN Attributes
    46
  - Configuring LAN Resources
    46
- Wan
  49
  - WAN Overview
    49
  - Permanent WAN Connection
    50
  - Viewing WAN Resources
    51
  - Setting Global WAN Parameters
    51
  - Configuring WAN Summary Parameters
    52
  - Setting WAN Line Parameters
    53
  - PVC Congestion Control
    56
  - WAN PPP Parameters
    57
  - WAN Performance
    58
- Dial up
  58
  - Configuring RAS Server TCP/IP
    58
  - ISDN Dial up
    59
  - Modem (North America) Dial up
    63
- Media Services Card
  66
  - Rules for Configuring DSP Resource Allocation
    67
  - DSP Current Configuration
    68
  - DSP Manager
    68
  - DSP Settings
    69
- Media Bay Modules
  69
  - Bus
    71
  - Module
    72
  - T1 Parameters (North America Only)
    77
  - E1 Parameters (Europe)
    79
  - Configuring a Data Module
    79
  - Provision Lines
    81
Chapter 5 Configuring Enterprise Edge Services

83
- Programming Order
  83
- Programming Services
  84
- Viewing Enterprise Edge Services
  85
- Viewing All Services
  85
  - To Enable or Disable a Service
    85
- Statuses
  86
- Telephony Services
  87
  - Enhanced 911 (E911) Configuration
    89
  - Terminals & Sets
    90
  - Copying Settings from One Telephone Set to Another
    91
  - General
    91
  - Line Access
    93
  - Capabilities
    98
  - User Preferences
    102
  - Restrictions
    103
  - Telco Features
    106
- Lines
  108
  - Copying Settings from One Line to Another
    108
  - General
    109
  - Trunk/Line Data
    111
  - Setting Received Number
    117
  - Restrictions
    118
  - Telco Features
    120
- Loops
  121
- Restriction Filters
  124
- Time & Date
  127
- Call Routing
  128
- Scheduled Services
  138
  - Ringing Service
    139
  - Restriction Service
    141
  - Routing Service
    142
  - Common Settings
    143
- System Speed Dial
  145
  - Adding or Changing a System Speed Dial
    145
- General Settings
  147
  - Business Name
    147
  - Feature Settings
    148
  - Call Log Space
    151
  - Timers
    152
  - Direct Dial
    153
  - CAP Assignment
    154
  - Dialing Plan
    154
  - Access Codes
    156
  - Remote Access Packages
    160
  - COS Passwords
    160
  - DN Lengths
    162
  - Network Name Display
    163
  - Programming Network Name Display
    165
  - Call by Call Service Selection for PRI
    166
  - Programming Call by Call Service Selection
    168
  - Cbc Limits
    168
  - Release Reasons
    169
  - Network Services
    169
- Hunt Groups
  170
  - Adding or Removing Members from a Group
    171
  - Moving Members of a Group
    172
  - Assigning or Unassigning Lines to a Group
    173
  - Setting the Distribution Mode
    174
  - Setting the Hunt Delay
    174
- Companion
  177
  - Registration
    177
  - Changing the Registration Password
    178
  - Radio Data
    179
  - Register Individual Portables
    181
  - Portable Telephone Programming
    182
- Hospitality
  183
  - Alarm Time (AL) Feature
    184
  - Set/Room Settings
    185
  - Call Permissions
    185
  - Alarm Data
    186
- Telco Features
  187
  - Voice Message Center Numbers
    187
  - Outgoing Name and Number Blocking (ONN)
    188
- Voice Mail
  188
- Call Detail Recording
  188
- Tapi
  188
- Console Service
  189
- Voip Gateway
  189
  - Voip Local and Remote Gateways
    189
- Dhcp
  192
  - Configuring a Dhcprelayagent
    194
  - LAN Settings for Dhcpserver
    194
  - LAN Settings for Dhcprelayagent
    198
- Dns
  199
- IP Routing
  200
  - Configuring IP Routing
    201
  - IP Routing Global Settings
    201
  - Configuring IP Routing on an Interface
    202
- IPX Routing
  208
- Snmp
  216
  - SNMP Community List, Manager List, and Trap Community List
    217
- Qos
  220
- Qos Monitor
  227
  - Qos Monitor Mean Opinion Score
    227
- Web Cache
  228
- Net Link Manager
  229
  - Selecting the Permanent WAN Link as the Primary WAN Connection
    230
  - Selecting a Dial-Up Link as the Primary WAN Connection
    231
- Alarm Service
  232
- NAT (Network Address Translation)
  232
  - Example of a Common NAT Configuration
    235
- IP Firewall Filters
  235
Chapter 6 Configuring Digital Private Network Signalling System1

241
- DPNSS 1 Services
  241
  - DPNSS 1 Capabilities
    242
  - DPNSS 1 Features
    242
- Three Party Service
  243
  - Making a Conference Call
    243
- Diversion
  243
  - Restrictions by Set Type
    244
  - Setting Diversion
    245
- Redirection
  245
  - Restrictions by Set Type
    245
  - Setting Redirection
    245
- Executive Intrusion
  245
  - Restrictions by Set Type
    246
  - Intrusion Levels
    246
- Call Offer
  247
  - Displays
    247
  - Restrictions by Set Type
    247
  - User Actions
    248
- Route Optimization
  248
  - Setting Route Optimization
    248
- Message Waiting Indication
  249
  - Restrictions by Set Type
    249
  - Setting Message Waiting Indication
    249
- Loop Avoidance
  252
  - Programming Loop Avoidance
    252
Chapter 7 Configuring Management Settings

253
- User Manager
  253
  - Adding a User Profile
    254
  - Modifying a User Profile
    254
  - Deleting a User Profile
    255
- Alarm Manager
  256
  - Configuring the Alarm Manager
    256
- Maintenance
  259
  - Enterprise Edge General Maintenance
    259
    
    System Startup
    259
Chapter 8 Maintenance

259
- Warm Reset
  260
- Backup and Restore
  260
- Backup, Restore, Upgrade Utility (BRU) for Enterprise Edge System
  261
- Backup and Restore Telephony Programming Using Unified Manager's Tools Menu
  265
- Enterprise Edge System Diagnostics and Utilities
  269
  - Performance Statistics
    269
  - Error Messages
    270
  - MIB II Information
    274
- Maintenance Programming for Telephony Resources
  278
  - System Version
    278
  - Media Bay Module Status
    279
  - System Test Log
    282
  - System Administration Log
    283
  - Network Event Log
    284
  - Alarm Codes
    285
  - Event Messages
    285
  - Tests
    294
  - CSU Statistics
    297
  - Link Status
    301
  - Metrics
    301
  - Moving Telephones
    302
Chapter 9 Troubleshooting Your Enterprise Edge System

305
- General Troubleshooting Information
  305
  - Getting Ready
    306
  - Types of Problems
    306
  - Basic Troubleshooting Procedure
    306
- Viewing System Performance and Fault Alarms
  307
  - System Performance Graphs and Tables
    308
  - Fault Alarm Banner
    308
- Problems with Telephones
  309
- Problems with Lines
  310
- Problems with Optional Equipment
  315
- Problems with Module Service
  318
  - Digital Trunk Computer Module Trouble
    318
  - Monitoring the T1 or PRI Signal
    320
- Problems with Trunk or Station Modules
  320
- Problems for Network or Remote Users
  321
- Problems with Companion Sets (North American Systems Only)
  326
- Appendix A: Network Examples
  
  327
- Appendix B: ISDN Overview
  
  371
  - Welcome to ISDN
    371
    
    Analog Versus ISDN
    371
    
    Types of ISDN Service
    372
    
    ISDN Layers
    372
    
    ISDN Bearer Capability
    373
  - Services and Features for ISDN BRI and PRI
    373
    
    PRI Services and Features
    373
    
    BRI Services and Features
    373
  - ISDN Hardware
    377
    
    PRI Hardware
    377
    
    BRI Hardware
    378
    
    Clock Source for ISDN
    379
    
    Other ISDN BRI Equipment
    380
  - ISDN Standards Compatibility
    380
  - Planning Your ISDN Network
    380
    
    Ordering ISDN PRI
    381
    
    Ordering ISDN BRI
    381
    
    Supported ISDN Protocols
    382
  - ISDN Programming
    383
    
    Program ISDN Equipment
    386
- Appendix C: Setting up Remote Routers
  
  389
  - Creating an Outbound Traffic Filter
    389
  - Sample Criteria, Ranges, and Actions for UDP Filtering
    390
- Appendix D: Market Profile Attributes
  
  391
  - Languages Available to Customer
    391
  - System Defaults
    392

Nortel Enterprise Edge 2.0 Messaging Manual (144 pages)

Feature Programming Telephone Guide

Brand: Nortel | Category: Telephone | Size: 2.03 MB

Feature Programming
1
Table of Contents
3
Contents
5
Chapter 1 Getting Started

11
- Using this Guide
  11
- Before You Start
  11
- What You Need to Do Programming
  11
  - Emergency 911 Dialing
    11
- Understanding the Telephone Buttons
  12
  - Using the Buttons under the Display
    12
Chapter 2 Answering Calls

15
Chapter 3 Making Calls

31
- Choosing a Line Using a Line Button
  32
- Line Pools
  33
  - Using a Line Pool to Make a Call
    33
  - Programming a Memory Button with a Line Pool Feature Code
    33
- Changing How You Dial Your Calls
  34
  - Using Standard Dial
    34
  - Using Automatic Dial
    34
  - Using Pre-Dial
    34
- When the Internal Number You Have Called Is Busy
  35
  - Priority Call
    35
  - Making a Priority Call
    35
  - Giving a Telephone the Ability to Make Priority Calls
    35
  - Using Ring Again
    36
  - Turning on Ring Again
    36
  - Canceling Ring Again
    36
Chapter 4 Time Savers for Making Calls

37
Chapter 5 Handling Many Calls at Once

43
- Using Hold
  43
  - Retrieving a Held Call
    43
  - Holding Automatically
    43
  - Listening on Hold
    43
  - Holding a Call Exclusively
    44
- Using Call Queuing
  44
Chapter 6 Transferring Calls

45
- Using the Transfer Feature
  45
  - Transferring a Call
    45
  - Transferring External Calls
    45
  - Canceling a Transfer
    46
- Using Camp-On
  47
- Parking a Call
  48
  - Retrieving a Parked Call
    48
  - Using Call Park
    48
- Using Callback
  49
Chapter 7 Forwarding Your Calls

51
- Forwarding Your Calls to Another Telephone
  51
- Line Redirection
  54
Chapter 8 Communicating in the Office

59
Chapter 9 Tracking Your Incoming Calls

67
- Using Call Log
  67
  - Call Log Options
    68
  - Logging a Call Manually
    68
  - Deleting Old Log Items
    68
  - Viewing Your Call Log
    68
  - Viewing a Call Log Item
    69
  - Erasing Log Items
    69
  - Making a Call Using Call Log
    69
  - Creating a Password to Your Call Log
    70
  - Changing Your Call Log Password
    70
  - Deleting an Assigned Password
    70
  - Programming a Telephone to Log Calls Automatically
    71
- Using Voice Mail
  72
Chapter 10 Customizing Your Telephone

73
Chapter 11 Hunt Groups

81
- Hunt Groups
  81
- Distribution Mode
  82
- Members of the Group
  82
Chapter 12 Telephone Features

83
Chapter 13 Using System Features

89
Chapter 14 General System Features

101
- Pulse or Tone Dialing
  101
- Disconnect Supervision
  101
- Hunt Groups
  101
- Internal Numbers
  101
- Line Assignment
  101
- Target Line
  102
- Line Pools
  102
- Overflow Call Routing
  102
- M7100 Telephone
  103
  - Memory Buttons
    103
  - One-Line Display
    104
  - Prime Line
    104
  - Private Lines
    104
  - Volume Bar
    104
  - Wall Mounting
    104
- Isdn
  105
- ISDN Features
  105
  - Network Name Display
    105
  - Name and Number Blocking
    105
  - Service Provider Features
    106
Chapter 15 Hospitality Services

107
- Programming the Alarm Time Feature
  108
- Changing or Canceling an Earlier Selected Alarm Time
  108
- Canceling the Alarm
  109
- Turning off the Alarm
  109
- Hospitality Services Admin Alarm Feature
  109
- Room Occupancy (RO)
  110
  - Programming the State of a Room Set
    110
- Room Condition (RC)
  111
  - Room Condition from a Room Set
    111
  - Room Condition with a Hospitality Service Admin Set
    112
- Hospitality Passwords
  112
  - Desk Admin Password
    112
  - Room Condition Password
    112
- Hospitality Services
  107
  - Common Set
    107
  - Room Set
    107
  - Hospitality Services (HS) Admin Set
    107
  - Alarm Time (AL) Feature
    107
Chapter 16 Companion Features

113
- Using Your Portable Telephone
  113
- Using Enterprise Edge Features
  114
- Using Features
  115
  - Directed Call Pickup
    115
  - Group Pickup
    115
  - Wireless Portable Language Selection
    115
  - Wireless Call Forward no Answer Enhancement
    115
Chapter 17 Troubleshooting

117
- Using the Alarm Telephone
  117
- Reporting and Recording Alarm Codes
  117
- Testing the Telephone
  117
Chapter 18 Common Feature Displays

121
Chapter 19 Appendix A: Feature Codes

125
- Features Sorted by Feature Name
  126
- Features Sorted by Activation Code
  129
Chapter 20 Index

133

Nortel Enterprise Edge 2.0 Messaging User Manual (24 pages)

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Brand: Nortel | Category: Server | Size: 0.12 MB

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Nortel Enterprise Edge 2.0 Messaging Manuals

Nortel Enterprise Edge 2.0 Messaging Programming Manual (446 pages)

Table of Contents

Chapter 1 About this Document

Chapter 2 Enterprise Edge Overview

Chapter 3 Setting up Your Enterprise Edge System

Chapter 4 Configuring Enterprise Edge Resources

Chapter 5 Configuring Enterprise Edge Services

Chapter 6 Configuring Digital Private Network Signalling System1

Chapter 7 Configuring Management Settings

Chapter 8 Maintenance

Chapter 9 Troubleshooting Your Enterprise Edge System

Appendix A: Network Examples

Appendix B: ISDN Overview

Appendix C: Setting up Remote Routers

Appendix D: Market Profile Attributes

Nortel Enterprise Edge 2.0 Messaging Manual (144 pages)

Table of Contents

Chapter 1 Getting Started

Chapter 2 Answering Calls

Chapter 3 Making Calls

Chapter 4 Time Savers for Making Calls

Chapter 5 Handling Many Calls at Once

Chapter 6 Transferring Calls

Chapter 7 Forwarding Your Calls

Chapter 8 Communicating in the Office

Chapter 9 Tracking Your Incoming Calls

Chapter 10 Customizing Your Telephone

Chapter 11 Hunt Groups

Chapter 12 Telephone Features

Chapter 13 Using System Features

Chapter 14 General System Features

Chapter 15 Hospitality Services

Chapter 16 Companion Features

Chapter 17 Troubleshooting

Chapter 18 Common Feature Displays

Chapter 19 Appendix A: Feature Codes

Chapter 20 Index

Nortel Enterprise Edge 2.0 Messaging User Manual (24 pages)

Table of Contents

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