Acdhse : Assignment Of Acd Holiday Schedule For Type Of Reception Services - NEC Univerge SV8500 Programming Manual

ACDHSE : Assignment of ACD Holiday Schedule for type of reception services

ACDHSE: Assignment of ACD Holiday Schedule for type of reception ser-
vices
1. Function
This command is used to assign, display, print, and remove the CCVs for holiday schedules for type of re-
ception services. Up to 255 different holiday schedules can be programmed for handling incoming calls.
When a holiday is designated through the ACDHCE command, calls are proceeded with one of the 255
schedules for that day. This only applies to Pilot Numbers that use time-of-week scheduling. If no data is
assigned by this command, ACDHCE command uses the data assigned by the ACDHS command.
2. Precautions
(1) When holiday schedules are already assigned, remove them by using ACDHCE or ACDHSE com-
mand.
Holiday schedule: Holiday Calendar information on a Pilot Number basis
(2) Holiday schedules for the type of reception services are only valid for pilot numbers using week
schedule route (CCV/W=1 in ACDPLT).
(3) One of the 255 Holiday schedules must be started from 00:00 (HOUR and MINUTE parameters are
assigned as data "0").
3. Parameters
ACDP:
SCH:
HOUR:
MINUTE:
CCVNO:
CCVSTP:
SCH corresponds to SCH that is assigned by ACDHCE.
Note 1:
Holiday schedules on a Pilot Number basis
Fixed to 0 (Not used)
Schedule Number (1-255)
CCV start hour (0-23)
CCV start minute (0-59)
CCV index (1-900)
CCV step (1-20)
Note 1
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