NEC Univerge SV8500 Programming Manual page 293

NAP-215-109
Sheet 1/2
After Call Work (Manual)
For IP/SIP terminal
LAN
IP PAD
Agent
Position
A
B
C
D
START
Log off all ACD agent and supervisory positions, then log on only one position.
C.O. trunk incoming.
• Place C.O. trunk call from station A to station C.
Incoming at ACD agent position.
Answering by ACD agent position.
After Call Work activation.
• Press the WORK key so that the WORK lamp illuminates.
C.O. trunk incoming.
• Place a C.O. trunk call from station B to station D.
A
CHAPTER 5 ACD SERVICE FEATURES FUNCTIONAL TEST PROCEDURES
SP
COT
LC
For Digital terminal
Agent
Position
A
B
C
D
– 277 –
ELC/DLC
COT
LC