NEC Univerge SV8500 Programming Manual page 230

12. When Call Forwarding - All Calls/Busy Line/ Don't Answer features are set to Multi Line, the Dterm's LCD
does not display the message indicating that Call forwarding features have been set, and the appropriate LED
does not light.
When Call Forwarding - All Calls/Busy line/ Don't Answer features are set to Non-ACD Line, the Dterm's
LCD displays the message, and the LED lights.
Call Forwarding - All Calls/Busy line/ Don't Answer features cannot be set to ACD Line.
13. Call Forwarding features can be set to Non-ACD Line. At this time, Pilot Station Number on Multi Lines can
be assigned as the Call Forwarding destination. ACD Pilot Number cannot be the destination of Call Forward-
ing features.
14. Agent/Supervisory Position can answer a call from Multi Line key even while it is placed in Break Mode or
Work Mode.
15. When assigning FKY = 28 [Answer (ANS)] to Line/Feature Keys on Agent/Supervisory Position's Dterm, calls
can be answered in the order of Line/Feature Key appearance.
16. This feature is available for DT700 Series, DtermIP, DT300 Series, Dterm Series i, Dterm Series E/Dterm75
and IP Enabled Dterm.
17. When the Agent/Supervisory Position activates this feature and Call Termination to Non-ACD Line Restriction
feature at the same time, the following conditions must be considered.
• When the Agent/Supervisory Position using Headset answers a call held on its another Multi Line after
holding a call on a Multi Line, turn the Headset Key to OFF and ON again to allow the call termination to
Non-ACD Line. Call termination to Non-ACD Line is rejected until the Headset Key OFF
is performed.
If the held call on Multi Line is released before the Agent/Supervisory Position answers the call, this Head-
Note:
→
set Key OFF
• When the Agent/Supervisory Position holds a call on its Multi Line during a conversation by the speaker
operation, and answers that held call, turn the SPEAKER Key to OFF to allow the call termination to Non-
ACD Line.
If the held call on Multi Line is released before the Agent/Supervisory Position answers the call, this
Note:
SPEAKER Key OFF operation is not necessary.
18. FKY = 27 [Originate (ORG)] can be assigned to Line/Feature Keys on Agent/Supervisory Position's Dterm un-
der the following conditions.
When assigning LN PRE = 0 (Prime Line Pickup) on AKYD:
Call Origination from the Line/Feature Key whose Key Number is higher than ACD Line Key Number, is in-
effective.
When assigning LN PRE = 1, ORG = 0 or 1 on AKYD:
Call Origination from the Line/Feature Key whose Key Number is higher than ACD Line Key Number, is in-
effective.
When assigning LN PRE = 1, ORG = 2 on AKYD:
Call Origination from the Line/Feature Key is ineffective.
19. SFI = 132 (Call Termination to Non-ACD Line Restriction) cannot be assigned to Multi Line on Agent/Super-
visory Position.
M-110A MULTI-LINE SUPPORT - ACD TERMINAL - ACD
ON operation is not necessary.
– 214 –
→ ON operation