NEC Univerge SV8500 Programming Manual page 400

Maximum queue depth
MIS
MIS I/O port
Non-ACD line
PCPro
Pilot number
Queue priority
Route To
Split
Splits Allowed
Tenant
Tenant name
Tenant number
Transfer priority
Trunk group
Week schedule
ACD system.
The number of calls that can be placed in queue.
Management Information System.
Designates the I/O port(s) used for MIS.
The My Line of an ACD position.
An application tool for system maintenance.
A number used for routing calls to a CCV or a Week Schedule.
Priority at which a trunk call is placed in queue to a split.
Defines the routing method for pilot number, such as CCV or Week Schedule. (See
ACDCCV and ACDWS.)
A hunt group of ACD positions.
Specifies which splits a position can take calls from.
A software delineation between multiple groups that share a Node or ACD system,
e.g., multiple companies which share the same switch, or separate divisions of one
company that share an ACD systems.
Name associated with the occupant or user of an ACD system.
Number associated with the occupant or user of an ACD system.
Priority at which a transferred call will be handled.
Route number associated with ACD.
A schedule consisting of a list of CCVs to be used in routing calls when the Week
Schedule method of routing has been designated. (See ACDWS, ACDPLT, and
ACDCCV commands.)
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APPENDIX A GLOSSARY