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FP85-104 S1E
Operations and Maintenance Manual
NWA-041693-001
ISSUE 2.0
Stock # 439TBA
To view the latest issue of this document go to NEC Knowledgebase @ http://www.kbase.cns.nec.com.au & search for NEC-10789

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   Summary of Contents for NEC Univerge SV8500

  • Page 1

    FP85-104 S1E Operations and Maintenance Manual NWA-041693-001 ISSUE 2.0 Stock # 439TBA To view the latest issue of this document go to NEC Knowledgebase @ http://www.kbase.cns.nec.com.au & search for NEC-10789...

  • Page 2

    NEC Corporation. ElectraMail and Electra Elite are registered trademarks of NEC America, inc. PCPro is a trademark of NEC Corporation. UNIVERGE is a trademark of NEC Corporation. This document may include references to other brand and product names that are trademarks or registered trademarks which belong to the respective trademark owner.

  • Page 3

    NEC Infrontia Corporation reserves the right to change the specifica- tions, functions, or features, at any time, without notice. NEC Infrontia Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Infrontia Corporation, and shall not be reproduced without prior written approval from NEC Infrontia Corporation.

  • Page 4

    Incorrect use of the equipment may limit the system performance or cause the system to fail. The telephone system can only be used in NEC-designated countries. If a system-down, malfunction, defect or external factor such as an electrical failure indirectly causes a loss of profit, the company (or affiliates) will not be held responsible.

  • Page 5

    Do not touch the internal parts of the main power source to disassemble or configure it. This action may cause a fire, an electrical shock or a system failure. NEC Infrontia Corporation does not take any responsibility for disassembled or reconfigured equipment.

  • Page 6

    Be careful when using any peripheral equipment’s Liquid Crystal Display (LCD). If the liquid leaks, it can be harmful to the user and to the system. Before connecting any non-NEC, customer-provided equipment, check with the supplier to ensure that the equipment is compatible. If the supplier cannot confirm the compatibility, do not connect the equipment.

  • Page 7

    PRODUCT LIABILITY WARNING Do not place any object on the system or the main power source. If the object falls, it might cause personal injury or damage to the equipment. When removing a plug from an outlet, be sure to grip the plug, not the cord. Gripping the cord to remove the plug could cause a fire or an electrical shock to occur.

  • Page 8

    PRODUCT LIABILITY WARNING Observe the following precautions when using any optional batteries: • The system’s emergency back-up battery may be a rechargeable lead battery. Check the emergency battery for an electrical failure. • Battery acid (electrolyte) is extremely harmful to human skin and eyes. If battery acid contacts skin, wash the affected area with soap and water.

  • Page 9

    ATTENTION Do not use benzine, thinner or alcohol for cleaning. When removing dust and dirt, put diluted, mild detergent on a cloth and then wring out the cloth. Remove the dust and dirt with the cloth and then wipe the cleaned area with a dry cloth. Thinner Do not place any equipment in the following environments: •...

  • Page 10

    The telephone company may make changes in its technical operations and procedures. When such changes af- fect the compatibility or use of the UNIVERGE SV8500 system, the telephone company is required to give adequate notice of the changes in order for you to maintain uninterrupted service.

  • Page 11

    If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting the need for ser- vice to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc.

  • Page 12

    Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are estab- lished will restrict the customer and the customer’s employees from gaining access to the network and these codes. DIRECT INWARD DIALING ALLOWING THIS EQUIPMENT TO BE OPERATED IN SUCH A MANNER AS TO NOT PROVIDE Note: FOR PROPER ANSWER SUPERVISION IS A VIOLATION OF PART 68 OF THE FCC RULES.

  • Page 13

    This has been identified as a major nationwide problem. 1.10 HEARING AID COMPATIBILITY NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-hearing aid compatible telephones.

  • Page 14

    • CAN/CSA C22.2 No. 60950-1-03 – Safety of Information Technology Equipment – Part l: General Re- quirements • UL 60950-1-SAFETY, 1st Edition – Safety of Information Technology Equipment – Part I: General Re- quirements 4. INDUSTRY CANADA REQUIREMENTS Industry Canada has established rules that permit this telephone system to be directly connected to the tele- phone network.

  • Page 15

    Industrie Canada. 5. BATTERY DISPOSAL The UNIVERGE SV8500 system includes the batteries listed below. When disposing of these batteries, Chas- sis, and/or Blades, you must comply with applicable federal and state regulations regarding proper disposal procedures.

  • Page 16

    For Ni-Cd batteries, you can also call 1-800-8-BATTERY when further information is required. • The packaging for the UNIVERGE SV8500 system contains the following labels regarding proper dispos- PRODUCT PACKAGE LABELING CONTAINS NICKEL-CADMIUM BATTERY. BATTERY MUST BE RECYCLED OR DISPOSED OF PROPERLY.

  • Page 17

    Some products described in this manual are not (yet) available for specific countries or markets. For this rea- son, the related specifications, instructions for installation and use of these specific products are not valid for these markets. Refer to NEC Philips for more details in case of any questions about these products. CE Notice (European Union) The equipment described in this manual is intended to be connected to local area networks (LAN) and supports a wide range of peripheral equipment.

  • Page 18

    If no arrangement has been made with your supplier, please contact the local author- ities for further information. 3. Declaration of Conformity • esky “NEC Philips Unified Solutions” tímto prohlašuje, že tento “SV8500” je ve shod se základními požadavky a dalšími p íslušnými ustanoveními sm rnice 1999/5/ES. http://www.nec-philips.com/doc • Dansk Undertegnede “NEC Philips Unified Solutions”...

  • Page 19

    Directive 1999/5/EC. http://www.nec-philips.com/doc • Español Por medio de la presente “NEC Philips Unified Solutions” declara que el “SV8500” cumple con los req- uisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. http://www.nec-philips.com/doc •...

  • Page 20

    Ar šo “NEC Philips Unified Solutions” deklar , ka “SV8500” atbilst Direkt vas 1999/5/EK b tiskaj m pras b m un citiem ar to saist tajiem noteikumiem. http://www.nec-philips.com/doc • Lietuvi Šiuo “NEC Philips Unified Solutions” deklaruoja, kad šis “SV8500” atitinka esminius reikalavimus ir ki- tas 1999/5/EB Direktyvos nuostatas.

  • Page 21

    “NEC Philips Unified Solutions” izjavlja, da je ta “SV8500” v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999/5/ES. http://www.nec-philips.com/doc • Slovensky “NEC Philips Unified Solutions” týmto vyhlasuje, že “SV8500” sp a základné požiadavky a všetky prís- lušné ustanovenia Smernice 1999/5/ES.

  • Page 22: Terms In This Manual

    In this manual, the following are used unless the types of the Telephony Server and the PBX need to be identified. TERMS USED IN THIS MANUAL SYSTEM NAMES SV8500, the system UNIVERGE SV8500 SV7000, the system UNIVERGE SV7000 Note 1...

  • Page 23

    Terminal Name In this manual, the following terminals are mentioned as each common term unless these types need to be identified. TERMINAL NAMES GENERIC TERMS USED IN THIS MANUAL Dterm Series E/Dterm 75 Dterm Dterm Series i Digital terminal DT310 DT300 Series DT330 Dterm Series E/Dterm 75...

  • Page 24

    Media Gateway (MG), Media Converter (MC), and Voice Conference Server (VS) Names In this manual, the following are mentioned as each common term unless these types need to be identified. GENERIC TERMS USED IN THIS MANUAL EQUIPMENT NAMES MG(PRI) Card [SCA-24PRIA] MG(PRI) Box [MG-24PRIA] MG(PRI) MG(PRI) Card [SCA-30PRIA]...

  • Page 25

    General Terms • PIR on this manual is a term equivalent to GC (Gateway Chassis) in the North America. • Automatic Number Identification (ANI) on this manual is a term equivalent to Calling Line Identification (CLI) in Australia. TERMS-4...

  • Page 26: Table Of Contents

    5. REPORTING FAULT TO NEC ........

  • Page 27: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 1.3 How to Adjust Date and Time ........... 2.

  • Page 28: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 9.2 Operating Procedure for PCPro ..........134 10.

  • Page 29: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page B1-Level Infinite Loop (Permanent) ........B1-Level Infinite Loop (Temporary) .

  • Page 30: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page System Initialize ........... . . CPU MBR Key Turn ON .

  • Page 31: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 16-A Inside Trunk All Busy ..........16-B Virtual Tie Line Set Report .

  • Page 32: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 36-I Bandwidth Fault ........... . . 36-J Bandwidth Fault Recovery .

  • Page 33: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 2.4 Replacement Procedure of CF Card ..........576 2.5 Replacement Procedure of FANC (PZ-M699) .

  • Page 34: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page 4.10 Fan Unit Fault ............. . . 650 4.10.1 Check Point .

  • Page 35: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page AACT Assignment of Activation Code ......... . . 694 ALLC Assignment of Line Load Control .

  • Page 36: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page DIPI Display IP equipment Information ......... 798 DISD Display of IP Station Data .

  • Page 37: Table Of Contents

    TABLE OF CONTENTS (CONTINUED) Page MBCT Make-Busy of Connection Trunk for LDM ........874 MBCTC Make-Busy of Connection Trunk-Continuous for LDM .

  • Page 38

    INTRODUCTION 1. General Knowledge of SV8500 1.1 About Release Information The table below shows the relationship between IPX/SV7000 and SV8500 for the release information. IPX/SV7000 SV8500 R25E – INT-1 –...

  • Page 39

    1.2 Structure of Telephony Server 1.2.1 General This section explains the structure of Telephony Server, mainly about processors it has. Telephony Server has TP and SP as processors on its CPU. Both TP and SP work together to provide various features. The following are general description of TP and SP.

  • Page 40

    1.3 Registration Destination of IP Devices/Stations Here lists IP addresses of Telephony Server to be assigned to each IP device/station as its registration destina- tion. The IP address varies depending on several conditions, consisting of PH kind that handles the device/sta- tion, protocol mode in which the device/terminal operates, and Telephony Server’s configuration.

  • Page 41

    MG(PRI) in Proprietary Protocol mode uses LAN1 as the registration destination while uses LAN2 as the Note 2: signaling control port. LAN interface for the signaling control port, however, can be changed to LAN1 by ADTM command. “SIP terminal” excludes WLAN Handset (MH Series) here. Note 3: When migrating from existing IPX/SV7000 to SV8500, LAN1/LAN2 can be selected as LAN interface for Note 4:...

  • Page 42

    1.4 Lan Interface Accommodation There are four LAN ports on the front panel of Telephony Server, of which LAN1 and LAN2 play a central role in managing the whole system. This section explains usage of them (LAN1/LAN2). Additional information about the LAN ports is described in “Management by 4-LAN Port” of the Installation Manual. 1.4.1 LAN1 Accommodation LAN1 mainly accommodates the devices/terminals for call controlling.

  • Page 43

    Each communication using LAN1 as its interface is listed in the table below, where relationships between each application and socket are shown. Application Protocol Port No. IP Address Registration by Proprietary Protocol 3456 ACT Registration by SIP 5060 ACT/System #0/System #1 Internal PHI 64000 Note 1...

  • Page 44

    1.4.2 LAN2 Accommodation LAN2 mainly accommodates the devices for operation/administration and some for call controlling. They need to keep links with Telephony Server when system changeover is performed in dual configuration system. In each case where the system is in single configuration or dual configuration, IP address (ACT) is basically as- signed to the devices as Telephony Server address.

  • Page 45

    Application Protocol Port No. IP Address PCPro 60000 CCIS Cluster 60001 SMDR 60010 60020 60030 60040 60050 CS Report 60080 60190 FCCS Cluster 60210 DEBUG 1024-65535 SNMP 161/162 SMTP (Client) 1024-65535 SNTP Internal PHI (for MG(PRI)) 64000 Internal PHC (Server) 57000 Internal PHC (Client) 65030...

  • Page 46

    1.5 Trunking Diagram The figure below shows the trunking diagram of SV8500 for overviewing the network configuration. Note 1 Telephony Server Analog TEL Digital terminal ISDN terminal Analog PSTN Tie line MUX/TSW CCIS MODEM ISDN (PRI) ISDN (PRI) ISDN (BRI) Printer ATT/Desk Console PCPro...

  • Page 47

    This table identifies the function name of each line/trunk interface and switching controller. SYMBOL DESCRIPTION Attendant Console Interface Basic Rate Interface Trunk Bothway Trunk Common Channel Handler Conference Trunk Central Office Trunk D-Channel Handler Direct Inward Dialing Direct-In Termination Digital Line Circuit Direct Outward Dialing Digital Interface Electronic Line Circuit...

  • Page 48: Chapter 1 General

    CHAPTER 1 General CHAPTER 1 General 1. ABOUT THIS MANUAL This manual describes routine system maintenance procedures and fault repair procedures. This chapter explains the system configuration as well as how to follow the manual and provides precautions pertaining to maintenance jobs as a whole.

  • Page 49: General

    CHAPTER 1 General CPU Card #1 IOC (Option) CPU Card #0 Front View Power Module EMA SUB-A EMA SUB-B System Cooling FAN Module EXB #1 Power Module EXB #0 Rear View – 2 –...

  • Page 50: Pir And Tswr

    CHAPTER 1 General 2.2 PIR and TSWR Figure 1-1 and Figure 1-2 show the slot configuration and the condition of mounted circuit card types. Figure 1-1 Slot Accommodation (PIR) 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 Slot number Type of circuit card 16 16 16 16 16 16...

  • Page 51: Glossary

    CHAPTER 1 General 3. GLOSSARY The following is a list of typical technical terms that are used in this document. • C-Level Infinite Loop • B-Level Infinite Loop • Port Microprocessor (PM) • Ready Error • Parity Error • Monitor Restart (Phase 0) •...

  • Page 52

    CHAPTER 1 General • C-Level Infinite Loop A program repeatedly executes specific routines due to a fault of the main memory, data destruction, etc. The program is not able to process normally. This faulty condition is referred to as Program Infinite Loop.

  • Page 53

    CHAPTER 1 General In this processing, the faulty PM (Line/Trunk Card) is isolated from the system and, at the same time, the calls associated with that faulty PM (Line/Trunk Card) are released. No calls related to the faulty PM (Line/Trunk Card) are processed and the system normally runs without the faulty PM (Line/Trunk Card).

  • Page 54: How To Read Precautions, Diagnostic, And Fault Repair Information

    CHAPTER 1 General 4. HOW TO READ PRECAUTIONS, DIAGNOSTIC, AND FAULT REPAIR INFORMATION 4.1 Precaution about Diagnostic Procedure/Fault Repair Procedure When performing diagnostic procedures/fault repair procedures, always adhere to the following actions: (1) When replacing a circuit card with a spare, handle the circuit card using the Field Service Kit. (a) To protect the circuit card from static electricity, wear a wrist strap before handling the circuit card.

  • Page 55

    CHAPTER 1 General Figure 1-4 How to Hold a Circuit Card When holding a circuit card with bare hands, do not touch the component mounted side of the card or the connector portion. Note Connector (Contact) Portion Set MB switch to UP.

  • Page 56

    CHAPTER 1 General (4) When a circuit card appears faulty, check the following items before replacing it with a spare: (a) Poor connector contact at the circuit card may be responsible for the fault. Repeat insertion and ex- traction of the circuit card a few times. Clean the connector portion, and recheck for proper operation. (b) Check the lead wires of vertically-mounted parts (resistors, capacitors, etc.) to ensure they have not shorted each other or broken.

  • Page 57

    CHAPTER 1 General (b) Using a soft cotton cloth, wipe both sides of the connector portion (gold-plated terminal) clean (only PA-XX type circuit card), as shown in Figure 1-8. Figure 1-8 How to Clean Gold-Plated Terminal gauze Gold-plated terminal Use cloth (gauze, etc.) to clean. Note 1: After wiping, be careful not to leave lint on the surface of the circuit card.

  • Page 58: How To Follow Diagnostic Procedure/fault Repair Procedure

    CHAPTER 1 General • The following is an example where the fault was recovered after the replacement of circuit cards: START Set the first circuit card back into its mounting slot If the fault recurs: Replace the circuit card. Set the second circuit card back into its mounting slot If the fault recurs: Replace the circuit card.

  • Page 59

    CHAPTER 1 General • Proceed with judgment as to whether the fault status coincides with the indicated status, following the sequence beginning from START. • How to proceed with the diagnosis work is explained in Figure 1-9. STEP 1 Determine whether the fault coincides with the fault status (1) in Figure 1-9. STEP 2 If the fault status does coincide, the fault is indicated by (2).

  • Page 60

    CHAPTER 1 General Figure 1-9 Diagnostic Work Items and Symbols Example START FAULT When : It is the fault of Section No. (Chapter 5) (11) Perform FAULT SUPERVISION When FAULT When : It is the fault of Section No. (Chapter 5) (11) with When...

  • Page 61

    CHAPTER 1 General Figure 1-10 Recovery Procedure Example START Check When Check Check When When – 14 –...

  • Page 62: Reporting Fault To Nec

    General 5. REPORTING FAULT TO NEC When the cause of a fault is uncertain, make note of the situation involved and report it to NEC. When forwarding faulty circuit cards to NEC, exercise caution to protect from static electricity. 5.1 Fault Reporting Method The following three items must be included in the report without fail: (1) Faulty situation (reports should be similar to “dial tone is not heard only on individual lines,”...

  • Page 63

    CHAPTER 1 General (2) Circuit Card Version Number, Program Name, and Program Package Version Number of the circuit card. See Figure 1-11. Figure 1-11 Circuit Card Version Number, Program Name, and Program Package Version Number 16LC Circuit Card Name Circuit Card Version Number Program Name SPA- 16LCBE...

  • Page 64: Forwarding Faulty Circuit Card Method

    General 5.2 Forwarding Faulty Circuit Card Method Send the faulty circuit card to the NEC agent to whom a request is made for a replacement card. Adhere to the following procedure for sending the faulty circuit card: (1) Insert connector covers onto the circuit card terminals.

  • Page 65: System Maintenance Outline

    CHAPTER 1 General 6. SYSTEM MAINTENANCE OUTLINE This chapter explains the outline of fault diagnosis and duties necessary to maintain the system. Figure 1- 12 shows the workflow of the administrative management procedures. Figure 1-12 Flow of Administrative Management Procedures Administrative Management Procedures Administrative Procedures...

  • Page 66: Basic Knowledge

    CHAPTER 1 General 7. BASIC KNOWLEDGE This section identifies the information necessary for the system operations and maintenance procedures. • System Configuration • Line Equipment Numbers (LENS) • Local Partition (LP) Number • Fault Detecting Function • Range of Faults Specification –...

  • Page 67: System Configuration

    CHAPTER 1 General 7.1 System Configuration Figure 1-1 shows the system configuration of the fully expanded 1-IMG and 4-IMG type. For details on each module accommodation, see Figure 1-2 through Figure 1-4. Figure 1-1 System Configuration DC Powered Model: 1-IMG 4-IMG 4-PIR (maximum) IMG 0...

  • Page 68

    CHAPTER 1 General Figure 1-2 Face Layout of 1-IMG System 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 PIR 3 FANU 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 PIR 0 EMA Card CPU Card #1...

  • Page 69

    CHAPTER 1 General Figure 1-3 Face Layout of 4-IMG System (SV8500 Server and TSWR) FANU TSWR EMA Card CPU Card #1 IOC Card (Option) SV8500 Server IOC Card (Option) CPU Card #0 BASEU – 22 –...

  • Page 70

    CHAPTER 1 General Figure 1-4 Face Layout of 4-IMG System (IMG) 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 PIR 3 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 PIR 2 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 PIR 1...

  • Page 71: Line Equipment Numbers (lens)

    CHAPTER 1 General 7.2 Line Equipment Numbers (LENS) The Line Equipment Numbers (LENS) are used to specify the location of a circuit (trunk/port) in any of the PIR universal slots. Refer to the figures in this section, and confirm the LENS format used in the system. As shown in Figure 1-5, the LENs consists of six digits: two digits for Module Group (MG), one digit for Unit (U), two digits for Group (G), and one digit for Level (LV).

  • Page 72

    CHAPTER 1 General Figure 1-7 Unit Number Allocations On each Module Group (MG: 00 - 07), a total of four Units (U0 - U3) can be assigned. 4-IMG IMG0 IMG1 IMG2 IMG3 PIR3 MG01 MG03 MG05 MG07 PIR2 PIR1 MG00 MG02 MG04 MG06...

  • Page 73: Group

    CHAPTER 1 General 7.2.3 Group The Group (G) numbers are allocated as shown in Figure 1-8. A total of two Groups are assigned on each universal slot within the PIR. Slots 10, 11, 12, 21, 22, 23 can contain a total of four Groups as an exception.

  • Page 74: Level

    CHAPTER 1 General 7.2.4 Level Figure 1-9 explains the Level (LV) numbers. There are a total of eight Levels (LV 0 - LV 7) on every Group number, that ranges from 00 to 31. Figure 1-9 Level Number Allocations A total of eight Levels (LV 0 - LV 7) can be assigned on each Group. 4-IMG 1-IMG IMG0...

  • Page 75: Local Partition (lp) Number

    CHAPTER 1 General 7.3 Local Partition (LP) Number The Local Partition (LP) number refers to a logical local processor number, theoretically assigned for each IMG that consists of four (or less) Port Interface Racks (PIR). Though the local processor does not actually exist in any of the IMGs, the system can apply the two-digit LP number to each IMG (see Figure 1-10) on its data memory program.

  • Page 76: Fault Detecting Function

    CHAPTER 1 General 7.4 Fault Detecting Function The system finds a fault by its fault detecting circuit and the fault detecting program. Once a fault occurs, the system initiates a remedial action such as system changeover, make-busy setting, or restart processing by the automatic diagnosis function.

  • Page 77

    CHAPTER 1 General Figure 1-12 Block Diagram of Fault Detection (1-IMG) - Symbols - Firmware : Circuit Card in PIR/TSWR faults : Card in SV8500 Server : Faults to be detected LC/TRK : Speech Path Ready : Fault Information flow Clock Howler, Ringer fault...

  • Page 78

    CHAPTER 1 General Figure 1-13 Fault Detection Block Diagram (4-IMG) Firmware faults LC/TRK - Symbols - : Circuit Card in PIR/TSWR TSWR : Card in SV8500 Server : Faults to be detected : Speech Path : Fault Information flow Ready Clock PCPro Ready...

  • Page 79

    CHAPTER 1 General The CPU transfers line/trunk card control information to the associated peripheral circuits via IO Bus. When a party error is detected in the transfer data or when the required information cannot be transferred from a circuit card, the CPU identifies the cause of the fault, changes over the CPU so that system operation is not affected, and executes restart processing.

  • Page 80: Range Of Faults Specification

    CHAPTER 1 General 7.5 Range of Faults Specification (1) Upon receiving a fault report from a station user or an operator, the technician can assume a faulty card exists if the range affected by the fault can be determined. For the detailed procedure, refer to Chapter 6. Use the following actions to check the MDF: (a) Check the LENS of the reporter (Station or ATTCON/DESKCON).

  • Page 81

    CHAPTER 1 General Figure 1-14 General System Block Diagram (1-IMG) PM Bus LC/TRK LC/TRK PIR3 PM Bus LC/TRK LC/TRK PIR2 PM Bus LC/TRK LC/TRK PIR1 PM Bus MUX INT MUX INT EXB INT EXB INT LC/TRK LC/TRK Local I/O BUS Local I/O BUS BUS0 BUS1...

  • Page 82

    CHAPTER 1 General Figure 1-15 Speech Path Block Diagram (1-IMG) PIR 3 LC/TRK LC/TRK LC/TRK PIR 2 LC/TRK LC/TRK LC/TRK PIR 1 LC/TRK LC/TRK LC/TRK PIR 0 LC/TRK LC/TRK LC/TRK [Symbols] : Speech Path : Cable TSW : PH-SW10-A, etc. : Circuit Card (ACT) : Circuit Card (STBY) MUX : PH-PC36...

  • Page 83

    CHAPTER 1 General Figure 1-16 Range of Speech Path Fault (1-IMG) Faults within this range affects these two slots. LC/TRK Faults within this range affects this module. 32ch LC/TRK PIR 3 512ch Fault within this range affects this circuit card. Faults within this range affects these two slots.

  • Page 84

    CHAPTER 1 General Figure 1-17 CPU Controlling Block Diagram (4-IMG) IMG0 IMG1 PIR 3 PIR 3 PM BUS PM BUS LC/TRK LC/TRK LC/TRK LC/TRK PM BUS PM BUS PIR 2 PIR 2 PM BUS PM BUS LC/TRK LC/TRK LC/TRK LC/TRK PM BUS PM BUS PIR 1...

  • Page 85

    CHAPTER 1 General Figure 1-18 Speech Path Block Diagram (4-IMG) (1 of 2) IMG0 IMG1 PIR3 PIR 3 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 2 PIR 2 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 1 PIR 1 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 0...

  • Page 86

    CHAPTER 1 General Figure 1-18 Speech Path Block Diagram (4-IMG) (2 of 2) IMG2 IMG3 PIR 3 PIR 3 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 2 PIR2 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 1 PIR1 LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK LC/TRK PIR 0...

  • Page 87

    CHAPTER 1 General Figure 1-19 Range of Speech Path Fault (4-IMG) Faults within this range affects these two slots. LC/TRK Faults within this range affects this module. 32ch LC/TRK PIR 3 512ch Fault within this range affects this circuit card. Faults within this range affects these two slots.

  • Page 88: Chapter 2 Operations Of Sv8500 Server

    CHAPTER 2 Operations of SV8500 Server CHAPTER 2 Operations of SV8500 Server This chapter covers the following topics in this order: • 1. HOW TO SET THE CURRENT DATE AND TIME • 2. ALARM INDICATIONS • 3. INITIALIZATION PROCEDURE OF THE SYSTEM •...

  • Page 89: How To Set The Current Date And Time

    CHAPTER 2 Operations of SV8500 Server 1. HOW TO SET THE CURRENT DATE AND TIME 1.1 General System clock can be manually or automatically adjusted as shown below. For automatic adjustment, an SNTP server is required. Figure 2-1 How to Set the Current Date and Time ATIM/ATIMN manual adjustment automatic adjustment...

  • Page 90: How To Adjust Date And Time

    CHAPTER 2 Operations of SV8500 Server For the details, refer to UNIVERGE SV8500 Data Programming Manual - Business. Note: Activation of time-synchronization (SNTP) service is limited to once a day. Thus, if ANTPL command is Note: used to change the start time for SNTP service after SNTP service is already active for that day, the change takes effect from the following day.

  • Page 91: Alarm Indications

    CHAPTER 2 Operations of SV8500 Server 2. ALARM INDICATIONS If trouble occurs in the system, the system activates an appropriate remedial action such as system changeover, make-busy of the circuit card, restart processing by executing the automatic diagnostic function. Results of the action taken and the faulty situation are displayed by the alarm indication and system message (s).

  • Page 92

    CHAPTER 2 Operations of SV8500 Server 2.3 Alarm Indications The system has alarm lamps on EMA card as shown below. The table below lists the meaning of each lamp. Alarm Indications on EMA card SYS ALM lamp ALM lamp (SYS1: used for CPU #1) LINK ACT PBI No.

  • Page 93: Variable Alarm Indication

    CHAPTER 2 Operations of SV8500 Server 2.4 Variable Alarm Indication This allows users to make a flexible change of system message output grades that range 0 to 3 and alarm lamp grades that consist of MJ, MN, SUP and NONE. The maintenance personnel can give a proper alarm grade to each system message according to their requirements.

  • Page 94: Initialization Procedure Of The System

    CHAPTER 2 Operations of SV8500 Server 3. INITIALIZATION PROCEDURE OF THE SYSTEM 3.1 General This section explains how to initialize the system. The following can be used: • PCPro (SINZ) • PCPro Tools (System Control - System Reboot) • By INIT key Operation on EMA card •...

  • Page 95: Initialization By Pcpro (sinz)

    CHAPTER 2 Operations of SV8500 Server The relationship of operation types and Initialization types is as follows. Relationship between Initialization Types and Available Operations X: Available -: Not Available Available Operations Initialization Type PCPro PCPro INIT key Operation Tuning Off/On (SINZ) Tools (EMA card)

  • Page 96

    CHAPTER 2 Operations of SV8500 Server For the detail, refer to SINZ on page 906 in this manual. Note: STEP 3 Make sure that the SYS ALM lamp (red) lights on the EMA card. STEP 4 Log into the system again from the PCPro. STEP 5 Set the current date and time from the PCPro.

  • Page 97: Initialization By Pcpro Tools

    Select “System Reboot” from the list box, and then click “Execute” button. • Initialization starts. • PCPro is automatically placed in logout state. For the detail, refer to “UNIVERGE SV8500 Command Manual“. Note: STEP 4 Make sure that the following lamps light green on the EMA card. Lamp name...

  • Page 98: Initialization By Init Key Operation (ema Card)

    CHAPTER 2 Operations of SV8500 Server 3.4 Initialization by INIT key Operation (EMA card) The following initialization type is available. • Non Load Initial All on-going calls will be disconnected. The system will be rebooted by using program and office data that are in the MEM.

  • Page 99: Initialization By Turning Off And On The System

    CHAPTER 2 Operations of SV8500 Server 3.5 Initialization by Turning OFF and ON the System This section explains how to start up the system that has been shut down for some reason. If the system cannot be initialized by the SINZ/PCPro Tools/INIT key, shut down the system and restart the system by this procedure.

  • Page 100: Routine Diagnosis

    CHAPTER 2 Operations of SV8500 Server 4. ROUTINE DIAGNOSIS For confirming its own servicing status, the system automatically executes self diagnosis every day, and displays the result of the diagnosis as a system message. By this function, possible causes for trouble can be discovered in an early stage and possible trouble can be prevented from remaining undetected.

  • Page 101

    CHAPTER 2 Operations of SV8500 Server • SYS1, INDEX 89, 90 — Routine Diagnosis Items: The item corresponding to each bit is to execute once a day. • Single System Configuration INDEX89 b1 — DM Check (DM = Data Memory) 0/1 = No/Yes b4 —...

  • Page 102: Routine Diagnosis Result

    CHAPTER 2 Operations of SV8500 Server Routine Diagnosis Result The result of routine diagnosis displays as a system message. Normally ended: Abnormality detected Refer to Chapter 3 for more details. In case an abnormality is detected, initiate necessary processing explained in Chapter 5. –...

  • Page 103: Office Data Maintenance

    SV8500 server. Also, office data stored in the CF card can be copied and stored in other storage devices such as hard disk by using PCPro Tools. Figure 2-3 PCPro Tools and PCPro Coverage UNIVERGE SV8500 Server Office Data, etc. CF card...

  • Page 104: Office Data Backup

    CHAPTER 2 Operations of SV8500 Server 5.3 Office Data Backup The office data of the SV8500 can be backed up in the CF card (s) or other storage de- vices such as the hard disk of a PC. Use the following for each type of backup: ATTENTION Contents Static Sensitive...

  • Page 105: Pcpro Tools

    CHAPTER 2 Operations of SV8500 Server 5.3.2 PCPro Tools The office data stored in the CF card of SV8500 can be saved (downloaded) in other storage device by using PCPro Tools. Also, office data stored in other storage device can be loaded (uploaded) by using this tool.

  • Page 106

    CHAPTER 2 Operations of SV8500 Server <How to Download the Office Data> STEP 1 Run PCPro Tools. STEP 2 Select “Office Data” in frame labeled “Operation” on the initial screen. STEP 3 Select an appropriate connection account from “Connect Account Name” list box. STEP 4 Specify an appropriate CF card drive name and the system of CPU by using “Drive”...

  • Page 107

    CHAPTER 2 Operations of SV8500 Server <How to Upload the Office Data> To upload office data to the CF card of SV8500 server, you have to import the office data to upload in ad- vance, so that PCPro Tools can control the data. And then, upload the data to the CF card of a specified SV8500 server.

  • Page 108: Explanations On Each Item

    CHAPTER 2 Operations of SV8500 Server 5.3.3 Explanations on Each Item • Call Forwarding Data and One-Touch Speed Calling Data The data for Call Forwarding and Speed Calling features can be saved. You can check whether the backup has been executed properly by checking the Auto Verify Afterward checkbox on MEM_HDD command.

  • Page 109: Initialization Procedure Of Cf Card

    CHAPTER 2 Operations of SV8500 Server 5.4 INITIALIZATION PROCEDURE OF CF CARD 5.4.1 Procedure For FP85-104 S1E This section explains how to initialize CF card. Performing this procedure, all the contents on the card will be initialized, leaving BASE System (OS) only installed. Any programs of the system, SVI files, or office data settings are not to be installed on the card.

  • Page 110

    CHAPTER 2 Operations of SV8500 Server [Start] STEP 1 Turn ON a PC to be used for CF card initialization. STEP 2 Insert the installer CD-ROM (printed “BASIC SOFTWARE” on the label) to the CD/DVD drive of the PC. STEP 3 Set the PC to reboot from the CD-ROM;...

  • Page 111

    CHAPTER 2 Operations of SV8500 Server STEP 6 Select US English keymap for the keyboard of the PC. • Enter “2” or “us” and press the Enter key. If wrong data or no data is entered, US English keymap is activated. Note: Please select a keymap from the following list by typ- ing in the appropriate name or number.

  • Page 112

    CHAPTER 2 Operations of SV8500 Server root@(none):~# halt Execute Shut Down..When halt command is executed, turning off the power of PC and ejecting CD-ROM from PC can be Note: performed automatically. Turning off the power of PC begins approximately 30 seconds later when halt command is executed.

  • Page 113: Procedure For Fp85-104 S1

    CHAPTER 2 Operations of SV8500 Server 5.4.2 Procedure For FP85-104 S1 This section explains how to initialize CF card. Performing this procedure, all the contents on the card will be initialized, leaving BASE System (OS) only installed. Any programs of the system, SVI files, or office data settings are not to be installed on the card.

  • Page 114

    CHAPTER 2 Operations of SV8500 Server [Start] STEP 1 Turn ON a PC to be used for CF card initialization. STEP 2 Insert the installer CD-ROM (printed “BASIC SOFTWARE” on the label) to the CD/DVD drive of the PC. STEP 3 Set the PC to reboot from the CD-ROM;...

  • Page 115

    CHAPTER 2 Operations of SV8500 Server (none) login: root Login as “root”. root@(none):~# STEP 7 Enter the following command to mount CD/DVD drive. When the system is FP85-104 S1 Issue 5, this command entry is not required. Note: (root@(none):~# (root@(none):~# mount /dev/cdroms/cdrom0 /cdrom STEP 8 The following will be displayed.

  • Page 116

    CHAPTER 2 Operations of SV8500 Server installation finish! Installation is finished. root@(none):~# root@(none):~# halt Execute Shut Down..When the system is FP85 104 S1 Issue 3 or earlier, execute reboot command instead of halt command. Note: installation finish! Installation is finished. root@(none):~# root@(none):~# reboot Execute Reboot.

  • Page 117: Unit/circuit Card Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 6. UNIT/CIRCUIT CARD REPLACEMENT PROCEDURE 6.1 CPU Card Replacement Procedure This section explains how to replace the CPU card. This card controls the call process for the system. Be careful to handle the key operation. The mishandling may cause a critical influence to the system. Be careful to handle the key operation on the circuit card.

  • Page 118

    CHAPTER 2 Operations of SV8500 Server • CPU Card Replacement Procedure for CPU Single Configuration When the system is CPU single configuration, the whole system must be shut down. WARNING [Start] STEP 1 Turn off the SV8500 server. <By PCPro Tools (recommended)> •...

  • Page 119

    CHAPTER 2 Operations of SV8500 Server STEP 4 Remove the front cover. STEP 5 Remove the CF card from the CPU card. STEP 6 Loosen the screws from the CPU card. STEP 7 Pull the CPU card slowly toward you to remove from the system. STEP 8 On the new CPU card, set the switches exactly same as those of the old CPU card.

  • Page 120

    CHAPTER 2 Operations of SV8500 Server • CPU Replacement Procedure for CPU Dual Configuration Replacement procedure explained here assumes the following scenario as an example: • CPU card (#1) must be replaced • CPU card (#1) is operating as ACT Therefore, in the following explanation, replace #1 with #0 as needed when performing this procedure on the actual system.

  • Page 121

    CHAPTER 2 Operations of SV8500 Server • Select “System Shutdown” in “Select Processing” list box. • Click “Execute” button to shut down the system. • Make sure that “PWR” lamp goes off on the CPU card. Note Be sure to confirm “PWR” lamp is off on the CPU card before proceeding to the next step. Note: <By switch operation>...

  • Page 122

    CHAPTER 2 Operations of SV8500 Server • SW01-2 (SYS SEL) on EMA card = Downward • SW01-1 (SYS LOCK) on EMA card = OFF (Downward) Normally,SW01 should be set to all OFF. Note: STEP 18 Switch over the CPU ACT/STBY to test the newly replaced CPU card. •...

  • Page 123: Ema Card Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 6.2 EMA Card Replacement Procedure EMA card is mounted in the telephony server. The main functions of the card are as fol- lows: ATTENTION Contents • Designation of ACT/STBY status of the CPU Static Sensitive Handling Precautions Required •...

  • Page 124: Ema Sub Card Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 6.3 EMA SUB Card Replacement Procedure This card is used for system having PIR only. EMA SUB (EMA SUB-A/EMA SUB-B) cards are mounted on the rear side of SV8500 server. The main functions of the card are ATTENTION Contents as follows:...

  • Page 125: Exb (exb-pir/exb-tsw) Card Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 6.4 EXB (EXB-PIR/EXB-TSW) Card Replacement Procedure This card is used for system having PIR only. EXB (EXB-PIR/EXB-TSW) cards are mounted on the rear side of SV8500 server. The main function of the card is to provide ATTENTION Contents an interface between CPU and PIR/TSWR through Local I/O bus.

  • Page 126

    CHAPTER 2 Operations of SV8500 Server EXB - Replacement Procedure for CPU Single Configuration When the system is CPU single configuration, the whole system must be shut down. WARNING [Start] STEP 1 Turn off the SV8500 server. <By PCPro Tools (recommended)> •...

  • Page 127

    CHAPTER 2 Operations of SV8500 Server PIR/TSWR connector EXB card screw screw Cable support bracket D37 SC50 CA-A / D37 SC50 CA-B STEP 4 Loosen the screws on the EXB card. STEP 5 Remove the cable support bracket. STEP 6 Pull the EXB card slowly toward you.

  • Page 128

    CHAPTER 2 Operations of SV8500 Server STEP 14 Make sure that the newly replaced EXB card is operating normally in the system. • “PWR” lamp lights green on the EXB card. If the lamp does not light green, make sure that the EXB card is securely inserted into the main unit. Note: STEP 15 Make test calls to see that newly replaced EXB card is operating normally.

  • Page 129

    CHAPTER 2 Operations of SV8500 Server EXB - Replacement Procedure for CPU Dual Configuration [Start] Replacement procedure explained here assumes the following scenario as an example: • EXB card (#1) must be replaced • EXB card (#1) is operating as ACT Therefore, in the following explanation, replace #1 with #0 as needed when performing this procedure on the actual system.

  • Page 130

    CHAPTER 2 Operations of SV8500 Server STEP 7 Insert the new EXB card by placing it on the slots of the server, and then securely insert into the connector provided on the server. STEP 8 Place the both ends of the cable support bracket on the screws. STEP 9 Fasten the EXB card by tightening the two screws onto the server.

  • Page 131: Ioc Card Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 6.5 IOC Card Replacement Procedure IOC card (option) is mounted on the front side of SV8500 server. One card provides four ports of serial interface. During IOC card replacement, all pieces of equipment (i.e. ATTENTION Contents PCPro, SMDR, MCI) that are connected to the IOC card cannot be used.

  • Page 132

    CHAPTER 2 Operations of SV8500 Server [Start] STEP 1 Turn on MBR key (left side of SW00) on the IOC card to be replaced. Port0 Port1 Port2 Port3 CONN MBR AUX SD RD IOC card DR ER RS CD SW00 Set this key (MBR) upper position (1).

  • Page 133

    CHAPTER 2 Operations of SV8500 Server STEP 4 Loosen the left side screw. STEP 5 Pull the IOC card slowly toward you to remove from the system. STEP 6 On the new IOC card, set the switches exactly same as those of the old IOC card. IOC card has S2 switch (4 - DIP switch).

  • Page 134: Fan Replacement Procedure

    CHAPTER 2 Operations of SV8500 Server 7. FAN REPLACEMENT PROCEDURE The section explains how to replace a FAN that is accommodated in the system cooling FAN module. A FAN can be replaced while the system is in operation. Three units of FAN are ac- ATTENTION Contents commodated as follows.

  • Page 135

    CHAPTER 2 Operations of SV8500 Server STEP 3 Remove the FAN cover. PWR cable ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・...

  • Page 136: Test Procedure After The Replacement

    CHAPTER 2 Operations of SV8500 Server ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・ ・...

  • Page 137: System Control Procedures

    CHAPTER 2 Operations of SV8500 Server 8. SYSTEM CONTROL PROCEDURES Although the system is maintenance free, maintenance technicians occasionally may confront a situation in which they have to manually control the system. This section describes system control procedures focusing on the following items.

  • Page 138

    CHAPTER 2 Operations of SV8500 Server <1-IMG> CPU Card Changeover: The ACT/STBY of CPU card can be changed by the CMOD command or operating the MBR key on the CPU card front panel. Speech Path Changeover: The ACT/STBY of speech path system (TSW) can be changed over by the CMOD command or operating the TSW MBR key on the active TSW cir- cuit card.

  • Page 139

    CHAPTER 2 Operations of SV8500 Server <4-IMG> CPU Card Changeover: The ACT/STBY of CPU card can be changed by the CMOD command or operating the MBR key on the CPU card front panel. Speech Path Changeover: The ACT/STBY of speech path system (TSW) can be changed over by the CMOD command or operating the MBR key on the active GT circuit card.

  • Page 140: How To Check Led

    CHAPTER 2 Operations of SV8500 Server 8.1.2 How to Check LED To determine whether the system is in normal operation or not, maintenance personnel can check LED lamps. The following shows a sample of LED indications when the system is in normal operation. Note that the sample assumes that the system is operating by CPU #0, TSW #0, and PLO #0.

  • Page 141

    CHAPTER 2 Operations of SV8500 Server Figure 2-8 How to Check LEDs (1-IMG) MUX ACT MUX ACT PIR3 PIR2 MUX ACT MUX ACT PIR1 MUX ACT MUX ACT Speech Path FANU PIR0 TSW ACT TSW ACT MUX ACT MUX ACT PLO ACT PLO ACT [CPU Card 1]...

  • Page 142

    CHAPTER 2 Operations of SV8500 Server To perform the ACT/STBY system changeover, check the lamp indicators shown in Figure 2-9, and then operate the related key. LED indications cited in Figure 2-9 are only an example. The indicating pattern (ON/Flash/OFF) can Note: differ, depending on each system setting.

  • Page 143

    CHAPTER 2 Operations of SV8500 Server Figure 2-9 How to Check LEDs and SW Keys for System Changeover (4-IMG: IMG2/3) PIR3 MUX ACT MUX ACT Speech Path PIR2 MUX ACT MUX ACT LED Name OPE/MB TSW ACT TSWR PIR1 MUX ACT MUX ACT Speech Path TSW0...

  • Page 144: How To Change Over Cpu Card

    CHAPTER 2 Operations of SV8500 Server 8.1.3 How to Change over CPU Card CPU card, when it is provided in a dual configuration, can be switched over by one of the operations shown in the table below. When the system of CPU is ATTENTION changed over, the ACT/STBY of GT (in TSWR) is also changed over (4-IMG) Contents...

  • Page 145

    CHAPTER 2 Operations of SV8500 Server STEP 1 Make sure which CPU card is placed in ACT mode by checking lamp ACT lamp on the EMA card. When CPU card #0 is active, SYS0 - ACT lights green on the EMA card. Figure 2-10 CPU in ACT/STBY Mode (when #0 is ACT) ACT lamp (SYS1: CPU#1) LINK...

  • Page 146

    CHAPTER 2 Operations of SV8500 Server Figure 2-11 CPU Changeover by MBR Key LINE SPEED LINE SPEED STBY: LOAD LINE SPEED LINE SPEED LINE changeover LINE SPEED LINE SPEED ACT: MODE switch - 4 1 2 3 4 LOAD LINE SPEED LINE SPEED...

  • Page 147: How To Control Switching Block

    CHAPTER 2 Operations of SV8500 Server 8.1.4 How to Control Switching Block This section explains how to control switching block, which consists of the follow- ing cards: ATTENTION Contents • TSW (1-IMG: PH-SW10-A, etc. 4-IMG: PH-SW12) Static Sensitive Handling • MUX (PH-PC36) Precautions Required •...

  • Page 148: Manual Changeover Of Speech Path System

    CHAPTER 2 Operations of SV8500 Server 8.1.5 Manual Changeover of Speech Path System Speech path system can be switched over by using the CMOD command from PCPro. If the command cannot be used for some reason, do this procedure. 1-IMG Improper key operations may result in a system down.

  • Page 149

    CHAPTER 2 Operations of SV8500 Server STEP 1 Make sure which TSW card is currently placed in ACT mode. When TSW is active, TSW ACT lamp on the TSW card lights green. When the TSW ACT lamp is off, the TSW card is in STBY mode. Figure 2-13 When TSW #0 is ACT side (1-IMG) TSW ACT TSW ACT...

  • Page 150

    CHAPTER 2 Operations of SV8500 Server STEP 4 Return TSW MBR key downward on the TSW that was placed in ACT. STBY STBY Make sure that TSW ACT lights green on the mate TSW. TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT TSW ACT...

  • Page 151

    CHAPTER 2 Operations of SV8500 Server [4-IMG] To changeover the ACT/STBY of Speech Path System, the CMOD command is normally used. However, if the command cannot be used, use the key operations listed below. ACT/STBY of the Speech Path System can be changed over via the MBR key on the GT (PH-GT09) card.

  • Page 152

    CHAPTER 2 Operations of SV8500 Server • Operation is required on the following cards: Target Cards for Manual System Changeover of Speech Path (4-IMG) SLOT MODULE CIRCUIT CARD TARGET CARD LOCATION NUMBER FANU 04 05 TSWR TSWR 04/05 GT (PH-GT09) SV8500 Server STEP 1 Make sure which speech path system is currently placed in ACT mode.

  • Page 153

    CHAPTER 2 Operations of SV8500 Server • The following shows lamp indications on DLKC/TSW/MUX cards that are placed in STBY mode. Figure 2-16 Lamp Indication of TSW/DLKC/MUX that are in STBY Mode DLKC (PH-PC20) TSW (PH-SW12) MUX (PH-PC36) Meaning OPE/MB TSW ACT MUX ACT TSW MBR...

  • Page 154

    CHAPTER 2 Operations of SV8500 Server If the MBR or MB key is set to upward, the GT card is placed in make-busy status. Return the key to the Note: original position (downward). Be sure to use “MBR” key on the ACT GT card. If “MB” key is operated before operating WARNING “MBR”...

  • Page 155: Manual Changeover Of Plo

    CHAPTER 2 Operations of SV8500 Server 8.1.6 Manual Changeover of PLO This section explains how to changeover Phase Lock Oscillator (PLO) card, which can be switched over independently of Speech Path System. Changeover of PLO (1-IMG Changeover of PLO (1-IMG) TYPE OPERATIONS REMARKS...

  • Page 156

    CHAPTER 2 Operations of SV8500 Server STEP 2 Set PLO MBR key upward on the PLO-ACT-TSW. STEP 3 Make sure that PLO ACT lamp lights green on the mate TSW. • PLO-ACT-TSW: PLO ACT lamp goes off • mate TSW: PLO ACT lamp lights green STEP 4 Return the PLO MBR key downward on the key-operated TSW card.

  • Page 157

    CHAPTER 2 Operations of SV8500 Server Changeover of PLO (4-IMG) PLO can be switched over independently of Speech Path System. Changeover of Switching Block (4-IMG) TYPE OPERATIONS REMARKS - Set MB key upward on the ACT PLO card. - OPE lamp goes off when MB key is set upward on the Changeover by key opera- - Make sure that ACT lamp goes off on the card.

  • Page 158

    CHAPTER 2 Operations of SV8500 Server STEP 1 Make sure which PLO is currently placed in ACT mode by checking OPE lamp. Meaning PLO ACT PLO STBY slot14 slot15 STEP 2 Set PLO MB key upward on the ACT PLO card. STEP 3 Make sure the following.

  • Page 159: Traffic Management

    CHAPTER 2 Operations of SV8500 Server 9. TRAFFIC MANAGEMENT To obtain the value of common equipment usage, the system provides traffic measurement feature. It can improve the system efficiency. 9.1 Kind of Traffic Measurement 9.1.1 Description of Traffic Measurement The kinds of traffic measurements are shown below. Table 2-1 Traffic Measurement Types KIND OF TYPE...

  • Page 160

    CHAPTER 2 Operations of SV8500 Server Table 2-1 Traffic Measurement Types KIND OF TYPE DESCRIPTION MEASUREMENT SIP Service Peg Count Measurement of the number of call originations, completed call origina- tions, call terminations, answered calls, unanswered calls, handover attempt, completed handover, registration request, succeeded Digest Authentication, failed Digest Authentication, all speech channels in busy state, and failed Keep Alive connection for SIP terminals in entire system and per SIP Server ID.

  • Page 161

    CHAPTER 2 Operations of SV8500 Server Listup Report for Each Traffic Measurement The following shows listup report for each Traffic Measurement. (1) Terminal Traffic Measurement The following shows Terminal Traffic Measurement Listup Report and description of symbols in the re- port.

  • Page 162

    CHAPTER 2 Operations of SV8500 Server (2) Route Traffic Measurement The following shows Route Traffic Measurement Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File [LOCALHOST::DTFA] 10, 27, 2005 * Route Traffic Data (DTF102) * Start Time: 10/27 01:01 Traffic for Route End Time: 10/27 23:59...

  • Page 163

    CHAPTER 2 Operations of SV8500 Server (3) Station Peg Count The following shows Station Peg Count Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File [LOCALHOST::DTFA] TRAFFIC MEASUREMENT 10, 27, 2005 * Display of Station Peg Count Data (DTF103) * Start Time: 10/27 21:30 End Time: 10/27 22:00 Tenant...

  • Page 164

    CHAPTER 2 Operations of SV8500 Server • Outgoing : The number of times a station went off-hook and attempted outgoing C.O. lines or tie line calls. Call originations through C.O. lines or tie line are counted when a sta- tion placing a call on hold dials a station number, dead number or an attendant number.

  • Page 165

    CHAPTER 2 Operations of SV8500 Server • Other Incoming : The number obtained by subtracting the number of “Ringing” from the sum of “Sta to Sta Incoming” and “Incoming”. Examples counted as “Other Incoming” calls are: -Calls encounter line busy -Calls transferred to Attendant (4) Attendant Peg Count The following shows Attendant Peg Count Listup Report and description of symbols in the report.

  • Page 166

    CHAPTER 2 Operations of SV8500 Server • CCSA Common Channel Switching : Call terminations from CCSA Trunks. Available in Arrangement North America only. • Tie Line : Call terminations from tie line to Attendant. • BUSY Call Forwarding - Busy Line Forwarded call terminations to Attendant when originally called station is busy.

  • Page 167

    CHAPTER 2 Operations of SV8500 Server (5) Route Peg Count The following shows Route Peg Count Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Display of Route Peg Count Data (DTF105) * Start Time: 10/27 16:34 End Time: 10/27 16:40 Report Type...

  • Page 168: Call Hold, Call Back

    CHAPTER 2 Operations of SV8500 Server • Tandem : The number of incoming calls that directly provide tandem connection (not via the Attendant Console) • Others : The number obtained by subtracting “Attendant”, “Station” and “Tan- dem” from “Incoming”. These calls include the following scenarios: -Incoming calls terminated but released before the line is connected.

  • Page 169

    CHAPTER 2 Operations of SV8500 Server • Call Back Cancel : The number of times that CALL BACK [C-1] is canceled with dialing the cancellation access code CALL BACK. • Erow : The number of times that a station bridges into the busy connection with dialing access code for EXECUTIVE RIGHT-OF-WAY [E-1].

  • Page 170

    CHAPTER 2 Operations of SV8500 Server • TAS Answer : The number of times that the station answers incoming external calls with dialing TRUNK ANSWER FROM ANY STATION (TAS) [T-8] access code (or with pressing Function Key/Answer Key). • Off Hook OG Queuing This count service is set when calls from stations providing OFF- HOOK QUEUING [O-7] encounter all outgoing trunks are busy.

  • Page 171: Incoming Calls

    CHAPTER 2 Operations of SV8500 Server Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Display of UCD Route Peg Count Data (DTF301) * Start Time: 10/27 01:01 End Time: 10/27 23:59 Route UCD Group Number Incoming Calls Answered Calls Abandoned Calls...

  • Page 172

    CHAPTER 2 Operations of SV8500 Server Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * UCD Group Peg Count Data (DTF302) * Start Time: 10/27 21:30 End Time: 10/27 22:00 UCD Group Incoming Calls Answered Calls Abandoned Calls Note: The traffic data on the above report is an example.

  • Page 173

    CHAPTER 2 Operations of SV8500 Server (9) UCD Station Peg Count The following shows UCD Station Peg Count Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * UCD Station Peg Count Data (DTF303) * Start Time: 10/27 21:30 End Time: 10/27 22:00...

  • Page 174

    CHAPTER 2 Operations of SV8500 Server (10) ATT Answer Peg Count The following shows ATT Answer Peg Count Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Attendant Answering Peg Count Data (DTF501) * Start Time: 10/27 01:01 End Time: 10/27 23:59...

  • Page 175

    CHAPTER 2 Operations of SV8500 Server (11) Connection Route Peg Count The following shows Connection Route Peg Count Listup Reports and description of symbols in the report. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Display of Connection Route Peg Count Data (DTF601)* Start Time: 10/27 21:30 End Time: 10/27 22:00...

  • Page 176

    CHAPTER 2 Operations of SV8500 Server (12) Connection Route Traffic The following shows Connection Route Traffic Count Listup Reports and description of symbols in the re- port. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Connectin Route Traffic Data (DTF602) * Start Time: 10/27 01:01 End Time: 10/27 23:59...

  • Page 177

    CHAPTER 2 Operations of SV8500 Server (13) IP Service Peg Count The following shows IP Service Peg Count Listup Report and description of symbols in the report. Page (UP) Page (Down) Save Text File TRAFFIC MEASUREMENT [LOCALHOST::DTFA] 10, 27, 2005 * Dispaly of IP Service Peg Count Data (DTF701)* Start Time: 10/27 01:01 End Time: 10/27 23:59...

  • Page 178

    CHAPTER 2 Operations of SV8500 Server • Incoming-Incomplete 1 : The number of incoming call incompletion (due to the dialing of dead number or invalid number) Note 1 • Incoming-Incomplete 2 : The number of incoming call incompletion (called party is busy, or in- coming trunk selection NG) Note 2 •...

  • Page 179

    CHAPTER 2 Operations of SV8500 Server • : Fusion Point Code (FPC) for FCCS Networking via IP service. • : Point Code (PC) for CCIS Networking via IP service • NUMBER : Station or Terminal Number • Traffic Data : Traffic Data measured (15) SIP Service Peg Count The following shows description of symbols in the SIP Service Peg Count Listup Report.

  • Page 180

    CHAPTER 2 Operations of SV8500 Server • Sending completion call Number of times the call originated from the SIP terminal is an- frequency swered by the destination. Also it includes the number of times the call is connected to Announcement Trunk. •...

  • Page 181: Operating Procedure For Pcpro

    CHAPTER 2 Operations of SV8500 Server When this count is large in number, wrong password may be assigned to either the TP side or SIP ter- Note 4: minal side. When the TP side or the SIP terminal side of password is corrected, this situation does not occur.

  • Page 182

    CHAPTER 2 Operations of SV8500 Server When ATRF/ATRFN Command is assigned to obtain the Traffic data automatically, log-in state must Note 4: be maintained continuously on the PCPro. STEP 3 Terminate all the PCPro commands. An image of a PCPro Menu is shown in Figure 2-19. Terminate all PCPro commands, and make sure no command is currently running via the Processes button.

  • Page 183

    CHAPTER 2 Operations of SV8500 Server STEP 4 Set the programmed Traffic Measurement in routine operation. Click the Scan New Alarms/Traffic and Collect New Alarms buttons on the PCPro Menu (confirm the clicked buttons remain in the pressed state). Then, the Traffic Measurement is activated as programmed.

  • Page 184

    CHAPTER 2 Operations of SV8500 Server Figure 2-19 SV8500 PCPro Menu Display Image (Example) This Figure shows an example of PCPro menu, which should look similar to the following: Scan New Alarms/Traffic Collect New Alarms Command Entry Field Collect New Traffic Abort Data Collections View Scan Log Major Alarm Indicator...

  • Page 185

    CHAPTER 2 Operations of SV8500 Server Data Output - Details on DTFD/DTFDN Command To obtain the collected traffic data, use the DTFxxx or DTFxxxN command as shown below. The commands can be activated by your direct log-in operation onto the PCPro, but in normal cases, the commands are activated automatically at predetermined intervals assigned by the ATRF/ATRFN command.

  • Page 186

    CHAPTER 2 Operations of SV8500 Server COMMAND MEASUREMENT “TYPE” FULL COMMAND NAME (BY ATRFN COMMAND) NAME 15 ATT Answer Peg Count DTF501N Display of Attendant Answering Peg Count Data for FCCS Network 18 Connection Route Peg Count Display of Connection Route Peg Count Data for FCCS Network DTF601N 19 Connection Route Traffic DTF602N...

  • Page 187

    CHAPTER 2 Operations of SV8500 Server Figure 2-20 DTFD Command Display Image (Example) This Figure shows the DTFD command display image (example). The DTFD/DTFDN command should look similar to this. Data collecting Log Traffic Data This area displays the current Traffic Check box to specify the Traffic Data TYPE.

  • Page 188

    CHAPTER 2 Operations of SV8500 Server Figure 2-21 Listup Report Window when View Database is Selected (Example) This Figure shows a sample image of the Listup Report window for the DTFD/DTFDN command. This window appears by taking the following operations, and is used to obtain a sequence of Traffic data, so far collected and stored in the database. The window is also used to save the Traffic data text (now displayed in the window) onto the desired PC directory.

  • Page 189

    CHAPTER 2 Operations of SV8500 Server Service Conditions (when performing Traffic Measurement via TCP/IP) Each time the system is initialized or data change is requested from the ATRFN command, the Network-level Data (NDM) for the traffic measurement order is replaced/updated. When the network-level data is once assigned via the ATRFN command, the node-level data for ATRF command cannot be changed or modified.

  • Page 190

    CHAPTER 2 Operations of SV8500 Server , non-existent station number. Note 1: Dead number means lack of dialed number reason. Note 2: Incoming trunk selection NG indicates that incoming trunks are all busy or cannot be used for some The restriction by office data includes incoming call restriction at terminal side and restriction of Note 3: incoming trunk tandem connection.

  • Page 191: Station Message Detail Recording System (smdr)

    CHAPTER 2 Operations of SV8500 Server 10. STATION MESSAGE DETAIL RECORDING SYSTEM (SMDR) Billing information can be managed by connecting Telephony Server and an external computer (SMDR equipment). SMDR equipment and its software must be provided by the user. Note: The System provides the SMDR equipment with the following information: •...

  • Page 192

    CHAPTER 2 Operations of SV8500 Server (2) Transmission Message One transmission message consists of 128 bytes of data. Each byte represents by ASCII codes the data to be transmitted (Refer to Table below). The contents of the data to be transmitted vary with the kind of call, but the first byte is always transmitted by ASCII code K (4B hex.).

  • Page 193

    CHAPTER 2 Operations of SV8500 Server Message Format for Outgoing Call BYTE DATA BYTE DATA BYTE DATA BYTE DATA CALLED MONTH AUTHORI- NUMBER ZATION (SEE CODE PARAGRAPH 7.2.4) ROUTE NUMBER CALL END ORIGINATING (SEE HOUR TIME TRUNK PARAGRAPH (SEE INFORMATION 7.2.3) PARAGRAPH TRUNK...

  • Page 194

    CHAPTER 2 Operations of SV8500 Server Message Format for Incoming Call BYTE DATA BYTE DATA BYTE DATA BYTE DATA EI-K CALLED MONTH AUTHORI- NUMBER ZATION (SEE CODE SECTION 7.2.4) ROUTE NUMBER TERMINATING CALL END (SEE TRUNK HOUR TIME SECTION INFORMATION (SEE 7.2.3) SECTION...

  • Page 195: Details On Transmission Data

    CHAPTER 2 Operations of SV8500 Server Message Format for Station-to-Station Call BYTE DATA BYTE DATA BYTE DATA BYTE DATA MONTH AUTHORI- TENANT (SEE ZATION SECTION CODE 7.2.4) STATION CALL END CALLED SPACE HOUR TIME (SEE PARTY ATTEND- (20 Hex.) SECTION 7.2.2) INFORMATION (SEE SECTION MINUTE...

  • Page 196: Call Start/call End Time Information

    CHAPTER 2 Operations of SV8500 Server ORIG (Originating Source Identification): 0 = Calling (or called) Party is a station 1 = Calling (or called) Party is an Attendant 2 = Calling (or called) Party is an outside (inside) party • The contents of 12th through 17th bytes vary with the type of the calling (or called) party.

  • Page 197

    CHAPTER 2 Operations of SV8500 Server BYTE DATA EXAMPLE MONTH (01-12) THIS INFORMATION SHOWS THAT THE CALL (01-31) STARTED AT 1 O’CLOCK P.M. ON JUNE 1st, 1998 HOUR (00-23) MINUTE (00-59) SECOND (00-59) YEAR INFORMATION IS SENT OUT ONLY BY YEAR THE LAST TWO DIGITS AS IN ‘98 FOR 1998.

  • Page 198: Called Number

    CHAPTER 2 Operations of SV8500 Server 10.2.3 Called Number • The data that indicates the Called Number is as follows: BYTE DATA EXAMPLE 1st DIGIT 2nd DIGIT 9-0471-83-0351 HAS BEEN DIALED. 3rd DIGIT 4th DIGIT 5th DIGIT 9: OG ACCESS CODE SPACE 12th DIGIT SPACE...

  • Page 199: Route Advance Information

    CHAPTER 2 Operations of SV8500 Server DATA BYTE EXAMPLE 1st DIGIT 2nd DIGIT 3rd DIGIT ACCOUNT CODE: 1115 HAS BEEN DIALED. 4th DIGIT 5th DIGIT SPACE 9th DIGIT SPACE 10th DIGIT SPACE An Account Code is a numerical code dialed (up to ten digits) by a station user with the capability Note: to enter a cost accounting.

  • Page 200: Condition B Information

    CHAPTER 2 Operations of SV8500 Server DATA BYTE EXAMPLE 1st DIGIT ROUTE 2nd DIGIT NUMBER 1 THE CALL ORIGINATES VIA ROUTE 3 BECAUSE 3rd DIGIT ROUTE 30 IS BUSY. 1st DIGIT ROUTE 2nd DIGIT NUMBER 2 3rd DIGIT ROUTE NUMBER 1: The route that was actually used. ROUTE NUMBER 2: The route that should have been selected first.

  • Page 201: Office Code Of Calling (called) Party And Billing Process Office

    CHAPTER 2 Operations of SV8500 Server DATA BYTE EXAMPLE 1000 WHEN 5200 METERING PULSES ARE RECEIVED FROM C.O. 10.2.8 Office Code of Calling (Called) Party and Billing Process Office The 96th byte through 99th byte indicates the Office Code of Calling (Called) Party terminated via CCIS line.

  • Page 202

    CHAPTER 2 Operations of SV8500 Server Centralized Billing-CCS Kinds of Data KIND CONTENTS (OUTGOING) (INCOMING) (STATION) DATA Not Used Outgoing Trunk/Incoming Trunk Information Provided Provided Calling Party Information (Station Number) Provided Provided Calling Party Information (Telephone Number) Conditionally Conditionally Provided Provided Called Party Information (Station Number) Provided...

  • Page 203

    CHAPTER 2 Operations of SV8500 Server Centralized Billing-CCS Kinds of Data (Continued) KIND CONTENTS (OUTGOING) (INCOMING) (STATION) DATA Condition D Information + Bill Notification Attendant Conditionally Console Number Provided Department Code Conditionally Provided Automatic Number Indication Conditionally Conditionally Provided Provided Converted Number Conditionally Provided...

  • Page 204

    CHAPTER 2 Operations of SV8500 Server Message Format for Outgoing Call - FCCS Byte Data Byte Data Byte Data Byte Data Byte Data Billing Calling Condition Informa- Party Minute MA-ID C Informa- tion MA-ID /Call (Max. 5 Second digits) Outgoing Milli-Sec- Route For more...

  • Page 205

    CHAPTER 2 Operations of SV8500 Server Message Format for Incoming Call - FCCS Byte Data Byte Data Byte Data Byte Data Authorization Call Authori- Incoming Logical Code Start zation Route Month RT No. 1 Time Code MA-ID MA-ID (Max. 5 FPC2 (Max.

  • Page 206

    CHAPTER 2 Operations of SV8500 Server Message Format for Station-to-Station Call - FCCS Byte Data Byte Data Byte Data (3 digits) Called Party Information (Telephone No.) Telephone Number Calling (Max. 16 Party ORIG (Note) digits) Condition B Information Information Tenant (Station No.) Note (3 digits)

  • Page 207

    CHAPTER 2 Operations of SV8500 Server Reference Data = 02: Calling Party Information (Station Number) Station No. Tenant ATTCON No. RT / TK No. (3 digits) (6 digits) ORIG: Originating Source Identification ORIG = 0: Transmitted data depicts information on Station ORIG = 1: Transmitted data depicts information on Attendant Console ORIG = 2:...

  • Page 208

    CHAPTER 2 Operations of SV8500 Server Data = 09: Alternate Routing Information (KK) / Incoming Route Number (KL) FPC1 Physical Logical FPC2 Physical Logical (3 digits) RT 1 RT 1 (3 digits) RT 2 RT 2 FPC1: FPC actually used Physical Route 1: Physical route actually used Logical Route 1:...

  • Page 209

    CHAPTER 2 Operations of SV8500 Server Data = 14: Condition D Information + Bill Notification ATT CON Number Bill Notification • ATTCON Number Bill Notification (by ATTCON) Not Available Bill Notification (by ATTCON) Not Applied Bill Notification (by ATTCON) Available Data = 16: Automatic Number Indication Automatic Number Indication (maximum 32 digits) * Information Element Identifier =...

  • Page 210: Redundant Data Memory Backup For Office Data

    CHAPTER 2 Operations of SV8500 Server 11. REDUNDANT DATA MEMORY BACKUP FOR OFFICE DATA 11.1 Overview ATTENTION Contents Original office data and its redundant data can be managed in two different data drives (usu- Static Sensitive Handling Precautions Required ally Drive B and C), to deal with failure causing the data loss. In this way, for example, even when office data is lost due to failure occurring while the office data is being updated, the pre- vious office data can be easily loaded because it is already managed in another drive.

  • Page 211: Programming

    CHAPTER 2 Operations of SV8500 Server data is loaded or saved last time. In FCCS system, redundant Data Memory can be applied to all nodes by logging in Network Control Node (NCN). Office data in Drive B of the CF card will be loaded in the following situation. •...

  • Page 212: Rtp Information Output

    CHAPTER 2 Operations of SV8500 Server 12. RTP INFORMATION OUTPUT This feature is used to output log that includes the causes of low voice quality and abnormal status of IP device. Therefore, network administrator will be able to understand its cause and figure out how to solve the problem. For more information such as available firmware version, please refer to [R-58] RTP Information Out- Note 1: put in Data Programming Manual - Business.

  • Page 213: How To Display Log

    CHAPTER 2 Operations of SV8500 Server 12.1How to Display Log To operate the speech log output For SNMP Manager, see SNMP [S-148] of Data Programming Manual - Business. For PCPro, see the command in this manual. To operate the fault log output For SNMP Manager, see SNMP [S-148] of Data Programming Manual - Business.

  • Page 214: Use Of Collected Information

    CHAPTER 2 Operations of SV8500 Server 12.1.1 Use of Collected Information The following information is displayed on SNMP Manager. • Speech Log Information CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K The following is an example. CALL STATISTICS 00012060,00012061,0,2004051813121700, 2004051813141800,0000001F,0000000A,00000000,0A29CF64,0060B9C39B2 C,0001...

  • Page 215

    CHAPTER 2 Operations of SV8500 Server B: Mate-EN: 0x00012061 [FPC=1, Module Group(MG)=8, Unit(U)=0, Group(G)=12, Level(L)=1] C: Warning Tone (0: No warning tone/1: warning tone generated) 0x0 = No warning tone In the following terminals, even though the warning tone is generated, 0 will be output. Note: •...

  • Page 216

    CHAPTER 2 Operations of SV8500 Server Examples of Log Example 1 CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K...

  • Page 217

    CHAPTER 2 Operations of SV8500 Server Example 2 CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K...

  • Page 218

    CHAPTER 2 Operations of SV8500 Server Example 3 CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K CALL STATISTICS A, B, C, D, E, F, G, H, I, J, K...

  • Page 219

    CHAPTER 2 Operations of SV8500 Server • Fault Log Information The fault log is read out as follows: This is an example when the system outputs 36-N. Note that the format is variable. Note: The following is an example. SYSTEM MESSAGE 36-N IP Equipment Status Report Main Office LTS May 18 13:12 LP08-0-ACT Header...

  • Page 220

    CHAPTER 2 Operations of SV8500 Server System message for DtermIP (SIP)/Soft Phone (SIP) is as follows. Note: SYSTEM MESSAGE 36-N IP Equipment Status Report Main Office LTS May 18 13:12 LP08-0-ACT Header 1: 6020 0100 820A 29CF 2:C900 0000 0003 0200 3:0000 0000 0000 0000 [19] [20] [21]...

  • Page 221

    CHAPTER 2 Operations of SV8500 Server [2]: Sequence Number and Fault Log Output Kind Sequence Number (Bit0-6) = 0x01 (Sequence Number1)/0x02 (Sequence Number2) Fault Log Output Kind (Bit7): 0/1 = Period/at the moment after registry [3]: IP Address Convert the value to decimal on a byte basis to obtain IP Address. 0x0A29CFC9 =10.41.207.201 [4]: Fault Log: 0x01 This data and the following data ([5] to [19]) are variable.

  • Page 222

    CHAPTER 2 Operations of SV8500 Server Table 2-2 Detailed Information of Reset Factors Sub Factors Major Factors Item DtermIP (Proprietary Protocol) DtermIP (SIP)/Soft Phone (SIP) (Hex) Not used before registra- During “DHCP Connecting..” Failure before registration such as fail- tion/ indication, the terminal was placed in ure while acquiring DHCP address, before DRS01...

  • Page 223

    CHAPTER 2 Operations of SV8500 Server [12]: Protocol 0x01/0x02/0x03 = iLP-PM/PROTIMS/SIP [13]: Total Number of Transmitted Control PKTs 0x10000000 = 10 times [14]: Number of Retransmitted Control PKTs 0x09000000 = 9 times [15]: Number of Failed Control PKTs 0x00000000 = None [16]: Total Number of Received Control PKTs 0x00000000 = None [17]: Number of Received Abnormal PKTs...

  • Page 224

    CHAPTER 2 Operations of SV8500 Server Table 2-3 Send/Receive Control Packet Counter on each Protocol Sent/ DtermIP (SIP)/ Received iLP-PM (0x01) PROTIMS (0x02) Soft Phone (SIP) Control (0x04) Packets Information [13] Total Number of Transmit- Total Number of Transmit- Number of Transmitted ted Control PKTs ted Packets Requests...

  • Page 225

    CHAPTER 2 Operations of SV8500 Server Example of System Message Output The following is an example when fault logs are output eight times. One data can be made by connecting three related messages in the example. This shows the appropriate parts extracted from the system messages. Eight fault logs and eight reset factors exist in the messages.

  • Page 226

    CHAPTER 2 Operations of SV8500 Server • Information Displayed on SNMP Manager 36-N IP Equipment Status Report A B C D E F G H I J A: CPU Number B: Output Time C: Self-EN D: Output Time F: Reset Factor G: Reset Execution Time H: RTCP Send Time I: RTCP Receive Time...

  • Page 227

    CHAPTER 2 Operations of SV8500 Server Examples of Log Example 1 When messages are output immediately [NON] LP00-0-ACT after registry. 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J...

  • Page 228

    CHAPTER 2 Operations of SV8500 Server Example 2 When messages are output immediately [NON] LP00-0-ACT after registry. 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J...

  • Page 229

    CHAPTER 2 Operations of SV8500 Server Example 3 When messages are output immediately [NON] LP00-0-ACT after registry. 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J 36-N IP Equipment Status Report A B C D E F G H I J...

  • Page 230: Examples Of Using Logs

    CHAPTER 2 Operations of SV8500 Server 12.1.2 Examples of Using Logs <Trouble 1 - When All of the DtermIP are logged out- > (1) Brief All the DtermIP are not available for a short time. (2) Cause Because DHCP server had sent back NACK, DtermIP has performed autonomous reset. (3) If Fault Log Collection Function is used From logs occurred when re-registration has been completed, it can be analyzed that all of the DtermIPs have performed autonomous reset around the same time because the valid term for IP addresses provided by DHCP...

  • Page 231

    CHAPTER 2 Operations of SV8500 Server <Trouble 3 -Network Busy-> (1) Brief Network Busy is often displayed on LCD of DtermIP. (2) Cause Packets are discarded on network devices. (3) When Fault Log Collection Function is used By confirming retransmission times/retransmission failed times from collected logs, it can be determined that the problem could be caused on network and SV8500/PHD sides.

  • Page 232

    CHAPTER 2 Operations of SV8500 Server <Trouble 5 -Sudden Reset/Sudden Login- > (1) Brief IP terminal has suddenly reset itself. (2) Examination Method Confirm the reset factor/generation time by using Fault Log Collection Function. Use fault logs to solve the problem. <Trouble 6 -Buttons cannot be activated- >...

  • Page 233: Dterm Ip Call Information Display

    CHAPTER 2 Operations of SV8500 Server 13. DTERM IP CALL INFORMATION DISPLAY During conversation, real-time Call Information (Codec, Payload Size, Lost Packet, etc.) can be displayed in LCD on DtermIP by pressing Call Information Display Key assigned as FKY or Soft Key. The Call Information is automatically updated every five seconds.

  • Page 234: Ip Device Pc Port Remote Control

    CHAPTER 2 Operations of SV8500 Server 14. IP DEVICE PC PORT REMOTE CONTROL 14.1Overview This feature allows the maintenance personnel to disconnect/connect the PC port of the IP Stations from/ to the network using PCPro. For example, the maintenance personnel can quickly disconnect the PC (that is connected to the PC port of IP Station) from the network when virus is detected on the network.

  • Page 235

    CHAPTER 2 Operations of SV8500 Server When “Automatic” is not selected, the status of the PC port follows the configuration setting. After the registration: Note: If the terminal which does not support this feature is instructed to disconnect its PC port by the system, a mismatch between the CPCP command setting and the status of the PC port may occurs.

  • Page 236: License Registration Information Display

    CHAPTER 2 Operations of SV8500 Server 15. LICENSE REGISTRATION INFORMATION DISPLAY 15.1 Overview License registration information, including the number of license, the number of registered IP terminals, and the number of consumed license, are displayed in this feature. By reading out the license registration information, maintenance personnel can analyze the terminal configuration for terminal types and can grasp the current terminal registration state.

  • Page 237: Ftp Server Support (lan1)

    16. FTP SERVER SUPPORT (LAN1) When Telephony Server is used as an FTP server, the following file transfer services are supported between a remote PC and CF cards. • IP Terminal Program Upload/Download During “Terminal for Download” operation by ATDL command, new firmware supposed to be download- ed to IP Stations can be uploaded to Telephony Server using the FTP server process.

  • Page 238: Service Conditions

    CHAPTER 2 Operations of SV8500 Server STEP 3 Type the command “bin” to prepare to transfer the files in binary. ftp>bin STEP 4 Type the command “put” to upload a program file to FTP server (Telephony Server). Example) Transfer “itlisipe.tgz” from the remote PC to the directory of Telephony Server. itlisipe.tgz ftp>put STEP 5...

  • Page 239

    CHAPTER 2 Operations of SV8500 Server Command List Related FTP (Continued) COMMAND MEANING DESCRIPTION Write the files into FTP server (Telephony Server). Show the full path. “ls” shows a list of files and sub directories. ls/dir Show the files in the directory. “dir”...

  • Page 240

    CHAPTER 2 Operations of SV8500 Server 16.3Programming FTP Server Startup Assignment STEP 1 Select LAN1 for Select LAN Interface. STEP 2 On Options tab, select “Activation setting of Internal server” in function list of LAN1 field, and then click the Execute button. STEP 3 On Activation setting of Internal server window, check the checkbox of “FTP Server”...

  • Page 241

    CHAPTER 2 Operations of SV8500 Server STEP 2 On Options tab, select “Maintenance User Account Settings” in function list of LAN1 field. Then operate the following procedure. <To inactivate FTP server on the maintenance user account> Select the maintenance user account to inactivate FTP server, and click the Edit button. Check the checkbox of “FTP”...

  • Page 242: Chapter 3 System Messages

    System messages display during routine diagnosis, system operation status controlling, and fault occurrence. Figure below shows an example of a system message. System Message Example SYSTEM MESSAGE 3-E SUP LOCK UP FAILURE (TEMPORARY) NEC TOKYO JUL 24 09:35 LP00-0-ACT 1:1102 0000 0000 0000...

  • Page 243: Collection Of System Messages

    CHAPTER 3 System Messages 2. Collection of System Messages This section explains how to collect the System Messages by the PCPro. • Automatic Output to the PCPro System Messages can be output by Fault Scanning function. • Output by DFTD command System Messages can be output by DFTD command.

  • Page 244

    CHAPTER 3 System Messages DFTD Screen Image The following explains each button on DFTD command: Read Messages: Display all the System Messages which are currently occurring. These messages are stored in the database in the PC. Cancel: Close the DFTD command. (The data in the database is not cleared.) Stop: Abort the readout of the System Message(s).

  • Page 245

    CHAPTER 3 System Messages (b) To Export (Save) System Message into Text File STEP 1 After reading out the System Messages by DFTD, click “View Database” button to display a listup report similar to the following. Figure 3-1 How to Export: Listup Report Screen Image Click this button to export the stored system messages.

  • Page 246: System Messages

    CHAPTER 3 System Messages 3. System Messages This section explains how to read and analyze system messages displayed during routine diagnosis, system operation status controlling, and occurrence of a fault within the system. The following table provides a list of system messages.

  • Page 247

    CHAPTER 3 System Messages System Messages List (Continued) MESSAGE NO. SYSTEM MESSAGE Ground Failure Digital Line Warning Digital Line Failure Digital Line Restore Line Fault Line Fault Release Both TSW Ready Failure TSW Ready Failure DLKC Ready Failure (4-IMG only) IO Ready Failure for UAP Note 3 MUX Ready Failure Both MUX Ready Failure...

  • Page 248

    CHAPTER 3 System Messages System Messages List (Continued) MESSAGE NO. SYSTEM MESSAGE CPU MBR Key Turn OFF TSW MBR Key Turn ON TSW MBR Key Turn OFF TSW PLO Key Turn ON TSW PLO Key Turn OFF PM MB Key Turn ON PM MB Key Turn OFF NCU MB Key Turn ON NCU MB Key Turn OFF...

  • Page 249

    CHAPTER 3 System Messages System Messages List (Continued) MESSAGE NO. SYSTEM MESSAGE 13-F CCH B-Level Infinite Loop Failure (Permanent) 13-G CCH B-Level Infinite Loop Failure (Temporary) 13-H CCS Link Failure (Permanent) 13-I CCS Link Failure (Temporary) 13-J Restoration From CCS Link Failure 13-K CCH Reset Interrupt Failure 13-N...

  • Page 250

    CHAPTER 3 System Messages System Messages List (Continued) MESSAGE NO. SYSTEM MESSAGE 23-K ATM Interface Failure Note 1 23-L ATM Interface Recovered Note 1 23-P DCH Back-Up Automatic Change Start/End 23-Q DCH Back-Up Manual Change Start/End 23-R ATM Interface Change Report Note 1 23-S FCH Failure Note 1 23-T...

  • Page 251

    CHAPTER 3 System Messages System Messages List (Continued) MESSAGE NO. SYSTEM MESSAGE 33-S IP PKG Failure 33-T IP PKG Restore 33-U H.323 Information 35-A GK Operation Start Notification 35-B GK Operation Stop Notification 35-C SP Warning Notification 35-D SP Failure 35-E SP Failure Recovery 35-F...

  • Page 252: C Reset Interrupt

    CHAPTER 3 System Messages 0-C: Reset Interrupt Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the processor is reset due to a failure in the system. 1: XXXX XX00 XXXX XX00 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Self-CPU Restart Information...

  • Page 253

    CHAPTER 3 System Messages Data Load Result after restart Office Data Load Status processing 0/1 = Normal End/Abnormal End Call Forwarding Data Load Status 0/1 = Normal End/Abnormal End SPD Data Load Status 0/1 = Normal End/Abnormal End RCF Data Load Status b15 b14 b13 b12 b11 b10 b9 0/1 = Normal End/Abnormal End NDD Data Load Status...

  • Page 254: D Cpu Clock Down

    CHAPTER 3 System Messages 0-D: CPU Clock Down Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a fault has occurred to the clock oscillator in the CPU. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Self-CPU Restart Information...

  • Page 255: E C-level Infinite Loop

    CHAPTER 3 System Messages 0-E: C-Level Infinite Loop Default Alarm Default Grade Grade Modified Lamp Modified C-Level infinite loop is a state where a clock-level program, running under clock interrupt disable state, is in an infinite loop. This message displays when the counter value to check the normality of the processing has become abnormal.

  • Page 256

    0/1 = -/FUSE Alarm 0/1 = -/TEMP MJ Alarm 0/1 = -/TEMP MN Alarm 0/1 = -/Parity Alarm 0/1 = Card is not mounted/mounted 0/1 = -/EMA CLK Alarm Data Analyzed by NEC Engineers – 209 –...

  • Page 257: F Memory Failure

    CHAPTER 3 System Messages 0-F: Memory Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a CPU memory read/write error occurs. 0-F Memory Failure 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX 7: XXXX XXXX XXXX XXXX 8: XX00 0000 0000 0000 9: 0000 0000 0000 0000 Information on Self-CPU Restart...

  • Page 258

    0/1 = -/Power Alarm 0/1 = -/FUSE Alarm 0/1 = -/TEMP MJ Alarm 0/1 = -/TEMP MN Alarm 0/1 = -/Parity Alarm 0/1 = Card is not mounted/mounted 0/1 = -/EMA CLK Alarm Data Analyzed by NEC Engineers – 211 –...

  • Page 259: G B1-level Infinite Loop (permanent)

    CHAPTER 3 System Messages 0-G: B1-Level Infinite Loop (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a B-Level infinite loop failure occurs. 0-F Memory Failure 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Information on Self-CPU Restart...

  • Page 260: H B1-level Infinite Loop (temporary)

    CHAPTER 3 System Messages 0-H: B1-Level Infinite Loop (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when, in the CPU program processing, the counter value to check the normality of the processing has become abnormal. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Self-CPU Restart Information...

  • Page 261: I Mate Cpu Failure

    CHAPTER 3 System Messages 0-I: Mate CPU Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a fault, such as the Clock down or C-Level infinite loop error, has occurred. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Mate-CPU Restart Information...

  • Page 262: J Abnormal Interrupt

    CHAPTER 3 System Messages 0-J: Abnormal Interrupt Default Alarm Default Grade Grade Modified Lamp Modified This message displays when Central Processing Unit (CPU) has been abnormally interrupted in the process. If the system receives this event, the system automatically executes the following actions depending the event count.

  • Page 263

    CHAPTER 3 System Messages Self-CPU Restart Information 0/1 = -/Monitor Restart 0/1 = -/Initialization b5 b4 0/1 = -/Data Copy restart (for Dual-CPU system only) 0/1 = -/MB control 0/1 = ACT/STBY (active system indication after restart) Mate-CPU Restart Information 0/1 = -/Monitor Restart (FF H: not mounted) 0/1 = -/Initialization...

  • Page 264: A Both Tsw Failure (permanent)

    Status at the time of fault detection 0/1 = TSW System 0/TSW System 1 Speech Path in ACT status 0/1 = System 0/System 1 Data Analyzed by NEC Engineers Reference: See section 4.5.3 on page 633, for the repair procedure.

  • Page 265: B Tsw Failure (permanent)

    Status at the time of fault detection 0/1 = TSW 0/TSW 1 0/1 = Speech Path in ACT status System 0/System 1 Data Analyzed by NEC Engineers Reference: See Speech Path System Fault - STBY Side Has Become Fault for the repair procedure.

  • Page 266: C Both Tsw Write Failure

    0/1 = TSW 0/TSW 1 detected 0/1 = TSW 0/TSW 1 0/1 = Speech Path in ACT status System 0/System 1 Data Analyzed by NEC Engineers Reference: See Speech Path System Fault - Fault Related to Speech, Control System Fault - Fault Occurs Intermittently on ACT sidefor the repair procedure.

  • Page 267: D Tsw Write Failure

    Status at the time of fault detection 0/1 = TSW 0/TSW 1 0/1 = Speech Path ACT status TSW System 0 is ACT/TSW System 1 is ACT Data Analyzed by NEC Engineers Reference: See Chapter 5 Speech Path System Fault - Fault Related to Speech,...

  • Page 268: E Both Tsw Clock Failure

    CHAPTER 3 System Messages 1-E: Both TSW Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the system detects a clock failure, such as TSW internal clock down or Frame Head down, in both systems. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 269: F Tsw Clock Failure

    CHAPTER 3 System Messages 1-F: TSW Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the system detects a clock failure, such as TSW internal clock down or Frame Head down, in one of the dual systems. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 270: O Both Plo Failure

    CHAPTER 3 System Messages 1-O: Both PLO Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the system detects a fault, such as input clock all down or output clock down in the PLO cards, at both sides. 1: XXXX XXXX XX00 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 271

    CHAPTER 3 System Messages Scan Data 1: Current Status of PLO Clock status at time of detection card 0/1 = STBY/ACT Circuit Card status at time of detection b6 b5 b4 0/1 = PLO synchronizing/PLO self running or drift abnormal 0/1 = -/Input clock down b3, b4: Route of Input clock ROUTE OF INPUT...

  • Page 272: P Plo Failure

    CHAPTER 3 System Messages 1-P: PLO Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the system detects all the failures concerned with input clock down or output clock down in the PLO card at the ACT side. When this message is indicated, the PLO card changeover executes. The PLO Card 0 automatically changes over to 1.

  • Page 273

    CHAPTER 3 System Messages Scan Data 1: Status of PLO card Clock status at time of detection 0/1 = STBY/ACT b6 b5 b4 Circuit card at time of detection 0/1 = PLO synchronizing/PLO self running or drifting 0/1 = -/Input clock down b3, b4: Route of Input clock ROUTE OF INPUT DCS INPUT ROUTE...

  • Page 274: S Module Group Down Failure

    CHAPTER 3 System Messages 1-S: Module Group Down Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a fault of the speech path system has occurred in a specific Module Group. The specific Module Group is placed into make-busy state. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 275: T Tsw Act Change Report

    CHAPTER 3 System Messages 1-T: TSW ACT Change Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the changeover of the TSW system is executed. 1: XXXX 0000 XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 XXXX XXXX 9 10 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 276

    CHAPTER 3 System Messages Reason for changeover b6 b5 b4 b7-b4 b3-b0 CARD CONTENTS I/O Alarm 32ch Clock down, FH down 24ch Clock down, FH down TSW SW Memory write failure I/O Alarm release 32ch Clock down recovered, FH down recovered 24ch Clock down recovered, FH down recovered TSW MBR key OFF...

  • Page 277

    CHAPTER 3 System Messages Status of STBY-side TSW card MG 00 MG 01 MG 02 MG 03 MG 04 MG 05 MG 06 MG 07 b7-b4 b3-b0 b0-b3, b4-b7: The status of TSW card in each MG (00~07) 0000 = Normal 0001 = Abnormal (Impossible to make links) –...

  • Page 278: U Dlkc Data Transfer Failure (permanent)

    CHAPTER 3 System Messages 1-U: DLKC Data Transfer Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when DLKC data transfer failure (temporary), shown in System Message [1-V], occurs more than 16 times an hour. At this time, the faulty DLKC card is down and its switching network automatically changes over.

  • Page 279: V Dlkc Data Transfer Failure (temporary)

    CHAPTER 3 System Messages 1-V: DLKC Data Transfer Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a data sending error or no answer error occurs at the time of data transfer from CPU to DLKC card. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 280: W Plo Restore

    CHAPTER 3 System Messages 1-W: PLO Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a failure such as internal clock down occurred to PLO is restored. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Restoration of PLO fault...

  • Page 281: B C-level Infinite Loop (permanent)

    CHAPTER 3 System Messages 3-B: C-Level Infinite Loop (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a C-Level program abnormal state is detected as permanent. When the Port Microprocessor (PM) on an LC/TRK card detects the abnormal state, the PM places the card into make-busy status.

  • Page 282: C C-level Infinite Loop (temporary)

    CHAPTER 3 System Messages 3-C: C-Level Infinite Loop (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when C-Level program is detected as abnormal by the Port Microprocessor (PM) mounted on an LC/TRK card. If the failure occurs less than 15 times/hour, and a B-monitor/Initial restart executes as the result, the failure is judged as temporary and this message is created.

  • Page 283: D Lock-up Failure (permanent)

    CHAPTER 3 System Messages 3-D: Lock-Up Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified At the periodic interval, the CPU sends diagnosis data to the Port Microprocessor (PM) on LC/TRK cards in order to monitor the PM. If the CPU cannot receive the return data within a predetermined period of time, the system displays this data.

  • Page 284: E Lock-up Failure (temporary)

    CHAPTER 3 System Messages 3-E: Lock-Up Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified At the periodic interval, the CPU sends diagnosis data to the Port Microprocessor (PM) on LC/TRK cards in order to monitor the PM. If the CPU cannot receive the return data within a predetermined period of time, the system displays this data.

  • Page 285: F -48v Over Current

    CHAPTER 3 System Messages 3-F: -48V Over Current Default Alarm Default Grade Grade Modified Lamp Modified This message displays when over current of the operating power (DC-48V) is supplied from the ATI/ELC circuit card to the Attendant Console/Dterm. When this fault occurs, the related circuit card is placed into make- busy state and stops supplying power.

  • Page 286: G Ground Failure

    CHAPTER 3 System Messages 3-G: Ground Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a wire of the line between the LC circuit card and the telephone set is short-circuited with ground. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty circuit card...

  • Page 287: H Digital Line Warning

    CHAPTER 3 System Messages 3-H: Digital Line Warning Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the DTI card detects an abnormal state of a digital line, but this failure has no influence on the speech path. When the status worsens, the system issues [3-I] Digital Line Failure message. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 288: I Digital Line Failure

    CHAPTER 3 System Messages 3-I: Digital Line Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays after [3-H] Digital Line Warning lasts in the DTI card over the particular time. This failure may cause a speech path fault to the DTI card. 1: XXXX 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 289

    CHAPTER 3 System Messages Location of faulty circuit card (This b0, b1: Unit number data is valid when is 0FH) b2-b7: MG number b6 b5 b4 – 242 –...

  • Page 290: J Digital Line Restore

    CHAPTER 3 System Messages 3-J: Digital Line Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a digital line fault is restored. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty line...

  • Page 291: K Line Fault

    CHAPTER 3 System Messages 3-K: Line Fault Default Alarm Default Grade Grade Modified Lamp Modified This message indicates that A wire and B wire of the line between the LC circuit card and telephone set is short- circuiting with each other This message is available in Australia only.

  • Page 292: L Line Fault Release

    CHAPTER 3 System Messages 3-L: Line Fault Release Default Alarm Default Grade Grade Modified Lamp Modified This message indicates that A wire and B wire of the line between the LC circuit card and telephone set, which once short-circuited (cf. 3-K “Line Fault” (Page 240)), have become normal.) This message is available in Australia only.

  • Page 293: C Both Tsw Ready Failure

    CHAPTER 3 System Messages 4-C: Both TSW Ready Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a Ready Failure occurs in both systems as a result of the TSW card having a failure or the card is not mounted properly. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 294: D Tsw Ready Failure

    CHAPTER 3 System Messages 4-D: TSW Ready Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a Ready Failure occurs in one of the dual systems because the TSW card fails or the card is not mounted properly. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 295: Q Dlkc Ready Failure

    CHAPTER 3 System Messages 4-Q: DLKC Ready Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when I/O Ready Failure occurs on a DLKC card. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Details on faulty DLKC card...

  • Page 296: S Mux Ready Failure

    CHAPTER 3 System Messages 4-S: MUX Ready Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MUX (PH-PC36) card has a Ready Failure in one of the dual systems. When the card is not ready for service because of the failure or because the card is not mounted properly, the system creates this message.

  • Page 297: T Both Mux Ready Failure

    CHAPTER 3 System Messages 4-T: Both MUX Ready Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MUX card has a Ready Failure in both of the dual systems. When the card is not ready for service because of the failure or because the card is not mounted properly, the system creates this system message.

  • Page 298: U Pci Card Failure

    CHAPTER 3 System Messages 4-U: PCI Card Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a PCI card failure occurs. 1: 0X0X XX0X XX0X XX00 2: 000X XX00 000X XX0X 3: XX00 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detection of LAN connector fault...

  • Page 299

    CHAPTER 3 System Messages LAN3 connector fault status: 0/1 = -/Link fault P-Bus Link fault 0/1 = -/Late Collision fault 0/1 = -/Parallel fault 0/1 = -/Transmission Speed fault LAN3 connector fault status: 0/1 = -/Carrier loss P-Bus Link fault 0/1 = -/Initial fault LAN2 connector fault status: 0/1 = -/Link fault Note 1...

  • Page 300

    CHAPTER 3 System Messages LAN4 connector fault status: 0/1 = -/Link fault F-Bus Link fault 0/1 = -/Late Collision fault 0/1 = -/Parallel fault 0/1 = -/Transmission Speed fault LAN4 connector fault status: 0/1 = -/Carrier loss F-Bus Link fault 0/1 = -/SQE test error 0/1 = -/Jabber error 0/1 = -/Initial fault...

  • Page 301: V Pci Card Failure Recovered

    CHAPTER 3 System Messages 4-V: PCI Card Failure Recovered Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the PCI card, which was detected as faulty, is recovered. 1: 0X0X 0X0X 0X00 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detection of LAN connector fault...

  • Page 302: W Tsw Ready Failure Restore

    CHAPTER 3 System Messages 4-W: TSW Ready Failure Restore Default Alarm Default Grade Grade Modified Lamp Modified This message is displayed when TSW Ready failure is restored. 1: XXXX 0XX0 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Information on TSW Ready failure...

  • Page 303

    CHAPTER 3 System Messages Related call release result 0/1 = Released/Not released – 256 –...

  • Page 304: A System Failure

    CHAPTER 3 System Messages 6-A: System Failure Default Alarm Default Grade Grade Modified Lamp Modified (FIXED)NON (FIXED)3 This message displays when any of the following faults are detected: • Power failure • FAN failure • Fuse blowing • In-Frame abnormal temperature 1: XX00 XXXX 00XX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 305

    CHAPTER 3 System Messages When FAN failure is detected, the alarm lamps light as the following, according to the nature of its fail- Note 2: ure. (1) When FAN failure is detected in any of the IMG, TSWR, or MISCR, MN lamp turns on. (2) When either one of the three CPU FANs is faulty, MN lamp turns on.

  • Page 306: B Rgu & Howler Failure

    CHAPTER 3 System Messages 6-B: RGU & Howler Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a fault in either the ringer or howler tone occurs in the PWR card. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Unit and MG number of fault...

  • Page 307: C Line Load Control Start

    CHAPTER 3 System Messages 6-C: Line Load Control Start Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the CPU usage (occupancy) rate exceeds the value assigned to ASYD, SYS1, INDEX 56, and the call origination from the pre-selected group of stations is restricted (i.e., Line Load Control is set).

  • Page 308: D Line Load Control Stop

    CHAPTER 3 System Messages 6-D: Line Load Control Stop Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the CPU usage (occupancy) rate becomes lower than the value assigned to ASYD, SYS1, INDEX 57, and Line Load Control is cancelled. This system message is always indicated as 0. 1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 309: H Bad Call Notification

    CHAPTER 3 System Messages 6-H: Bad Call Notification Default Alarm Default Grade Grade Modified Lamp Modified This message displays to indicate the result of Bad Call Notification. 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 b0-b3: Station number digit with the fault.

  • Page 310

    CHAPTER 3 System Messages Called station number (See table.) b4-b7 b0-b3 b6 b5 b4 Time Slot Number of Link 1 Time Slot Number of Link 2 – 263 –...

  • Page 311

    CHAPTER 3 System Messages When type of connection is Trunk connection Station number (See table.) b4-b7 b0-b3 b6 b5 b4 Remote Route number b0-b5: Route (1-63) b6 b5 b4 0/1 = Data in OPRT is invalid/valid 0/1 = Internal trunk/External trunk Remote Route number b0-b3: OPRT Route (Over 64) Called Trunk number...

  • Page 312

    CHAPTER 3 System Messages When type of connection is ACD Trunk connection ACD Trouble Kind b0-b7: ACD trouble kind 01H=ACD trunk trouble key Note 1 14H=ACD reset start Note 2 15H=Insufficient ACD memory 16H=Insufficient ACD call record 17H=Excessive business station on ACD calls 18H=Excessive calls queued 21H=Unknown Pilot number called Note 3 24H=Illegal execution of ACD timeout procedure Note 4...

  • Page 313

    CHAPTER 3 System Messages When (ACD Trouble Kind) is 24 or 99 HEX: Note 4: Not used Error Counter When (ACD Trouble Kind) is 30 HEX: Note 5: Pointer Address Not used Error Kind When (ACD Trouble Kind) is 33 HEX: Note 6: ACDP Data Memory 00 = Used...

  • Page 314: I Sta-test Connection Data

    CHAPTER 3 System Messages 6-I: STA-Test Connection Data Default Alarm Default Grade Grade Modified Lamp Modified This message displays to indicate the result of a designated connection test (Individual Trunk Access) from a station. Table 1: 1: XXXX XXXX XXXX XXXX 2: XXXX 00XX XXXX XXXX 3: XXXX XXXX XXXX XXXX 9 10 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 315

    CHAPTER 3 System Messages b0-b3: Number of digits of the testing station number b4-b7: Error Numbers (See table.) b6 b5 b4 Error Numbers and Their Meanings ERROR MEANING The testing station is restricted from activating the service. Route Number error of the designated trunk Trunk Number error of the designated trunk Trunk busy Sender busy...

  • Page 316

    CHAPTER 3 System Messages OPTN data b0-b3: Tenant (Over 15) Tested Route number b0-b5: Route (1-63) Note b6 b5 b4 0/1 = Data in OPRT( ) is invalid/valid 0/1 = Internal trunk/External trunk When Logical Routes are assigned, Logical Route Numbers are displayed here. Note: OPRT data >...

  • Page 317

    CHAPTER 3 System Messages (a) Dialed Number sent by the test Trunk/Sender (b) Dial Number received by the test Register b4-b7 b0-b3 b4-b7 b0-b3 b4-b7 b0-b3 DC12 DC13 DC14 DC15 DC16 DC17 DC18 DC19 DC20 DC21 DC10 DC11 DC10 DC11 –...

  • Page 318: J Emergency Call

    CHAPTER 3 System Messages 6-J: Emergency Call Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a call terminates to the Emergency Telephone. 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX 0000 0000 3: 0000 0000 0000 0000 9 10 11 12 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000...

  • Page 319: L Emergency Control Start

    CHAPTER 3 System Messages 6-L: Emergency Control Start Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the LCR-Attendant Manual Override is set at the Attendant Desk Console. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Route Selection Time Pattern...

  • Page 320: M Emergency Control Stop

    CHAPTER 3 System Messages 6-M: Emergency Control Stop Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the LCR-Attendant Manual Override is cancelled at the Attendant Desk Console. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Suspension of Emergency Control...

  • Page 321: N Abnormal Call Duration Data

    CHAPTER 3 System Messages 6-N: Abnormal Call Duration Data Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the system detects abnormal duration in the line connection between the calling and called party. When the calling and called party establish a line connection and continue the hook-up for an extremely short or long period of time [predetermined by the ASYD command (SYS1, INDEX 45, 46)], this message is created.

  • Page 322

    CHAPTER 3 System Messages When calling party is ATTCON/DESKCON Attendant/Desk console number (See table.) b4- b7 b0-b3 b6 b5 b4 When calling party is Trunk Route and Trunk number (See table.) b0-b7 Route (HEX) Note Route (HEX) Note Trunk (HEX) Trunk (HEX) Note: Route (a)

  • Page 323

    CHAPTER 3 System Messages Called Party Information Station to Station Call Type of called party b4-b7 b0-b3 00 = Station 01 = Attendant Console Tenant Tenant b7 b6 b5 b4 b3 b2 b1 b0 OG Call to outside (IC Call from outside) b4-b7 b0-b3 b0-b7...

  • Page 324: O Smdr Output Buffer Overflow Alarm

    CHAPTER 3 System Messages 6-O: SMDR Output Buffer Overflow Alarm Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the SMDR output buffer usage rate has exceeded the value assigned to ASYD, SYS1, INDEX 249. 1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detail Information...

  • Page 325

    CHAPTER 3 System Messages Buffer Usage Rate Assigned by b0-b3: Units ASYD, SYS1, INDEX 249 b4-b7: Tens b6 b5 b4 Buffer Usage Rate Assigned by b0-b3: Units ASYD, SYS1, INDEX 250 b4-b7: Tens b6 b5 b4 (b) FS = 1, FE = 0 Fault Grade by ALMG command 00 = NON CONT 01 = SUP...

  • Page 326

    CHAPTER 3 System Messages (c) FS = 2, FE = 0 SMDR Group number b0-b3: SMDR Group number to which failure occurred Port number b0-b7: Port number allocated for SMDR Group to which failure occurred (0-7) b6 b5 b4 (d) FS = 3, FE = 0 b0-b3: SMDR Group number to which failure occurred –...

  • Page 327: P Smdr Output Buffer Overflow Release

    CHAPTER 3 System Messages 6-P: SMDR Output Buffer Overflow Release Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the SMDR output buffer usage rate has been lowered to less than the value assigned in the ASYD, SYS1, INDEX 250 after the rate exceeds the value assigned by INDEX 249. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 328: A System Initialize With Data Load

    CHAPTER 3 System Messages 7-A: System Initialize With Data Load Default Alarm Default Grade Grade Modified Lamp Modified This message displays after the office data is loaded and system initialization has executed. 1: XXXX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Initial Information...

  • Page 329

    CHAPTER 3 System Messages Load Status Office Data Load Status 0/1 = Load OK/NG Call Forwarding Data Load Status 0/1 = Load OK/NG SPD Data Load Status 0/1 = Load OK/NG b15 b14 b13 b12 b11 b10 b9 RCF Data Load Status 0/1 = Load OK/NG Name Display Data Load Status 0/1 = Load OK/NG...

  • Page 330: B System Initialize

    CHAPTER 3 System Messages 7-B: System Initialize Default Alarm Default Grade Grade Modified Lamp Modified This message displays when system initialization is activated. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 0/1 = IPL KEY/PCPro INITIAL 0/1 = Program Load/Non Load...

  • Page 331

    CHAPTER 3 System Messages 7-C: CPU MBR Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the Telephony Server is turned ON at the time of system changeover or speech path changeover. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 332: D Cpu Mbr Key Turn Off

    CHAPTER 3 System Messages 7-D: CPU MBR Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the Telephony Server is turned OFF at the time of system changeover or speech path changeover. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 333

    CHAPTER 3 System Messages 7-E: TSW MBR Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the TSW card is turned ON at CPU changeover or speech path changeover. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 System status of TSW card...

  • Page 334: F Tsw Mbr Key Turn Off

    CHAPTER 3 System Messages 7-F: TSW MBR Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the TSW card is turned OFF at CPU changeover or speech path changeover. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 System status of TSW card...

  • Page 335

    CHAPTER 3 System Messages 7-G: TSW PLO Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the PLO MBR switch on TSW is turned ON (UP). 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Information on PLO MBR operation...

  • Page 336: H Tsw Plo Key Turn Off

    CHAPTER 3 System Messages 7-H: TSW PLO Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the PLO MBR switch on TSW is turned OFF (DOWN). 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Information on PLO MBR operation...

  • Page 337

    CHAPTER 3 System Messages 7-K: PM MB Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the line/trunk card is turned ON while extracting or inserting a circuit card or at PM initialization. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 338

    CHAPTER 3 System Messages 7-L: PM MB Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the line/trunk card is turned OFF while extracting or inserting a circuit card or at PM initialization. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 339

    CHAPTER 3 System Messages 7-M: NCU MB Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the PFT card is turned ON while extracting or inserting a circuit card, or at PM initialization. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 340

    CHAPTER 3 System Messages 7-N: NCU MB Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the PFT card is turned OFF while extracting or inserting a circuit card, or at PM initialization. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 341: O Cyclic Diagnosis Normal

    CHAPTER 3 System Messages 7-O: Cyclic Diagnosis Normal Default Alarm Default Grade Grade Modified Lamp Modified In a specific time cycle, the system allows a routine diagnosis in its hardware and software to determine if they are operating properly. This message indicates that the system has been checked by the routine diagnosis program and the result of the diagnosis is normal.

  • Page 342

    CHAPTER 3 System Messages [00H] Routine Diagnosis Start 1: 00XX XXXX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Performed Diagnosis Item [00H] Routine Diagnosis Start Pending Diagnosis Menu (SYS1,...

  • Page 343

    CHAPTER 3 System Messages Periodic Backup (INDEX 304) b0: 0/1 = -/Individual Speed Calling Data b1: 0/1 = -/Call Forwarding Data b6 b5 b4 b2: 0/1 = -/Remote Call Forwarding Data b3: 0/1 = -/Name Display Data b4: 0/1 = -/User Assign Soft Key Data b5: 0/1 = -/Number Sharing Data b6: 0/1 = -/Call Block Data Periodic Backup (INDEX 305)

  • Page 344

    CHAPTER 3 System Messages [20H] Data Memory Verification Normal End 1: 20XX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [20H] Data Memory Verification Normal End...

  • Page 345

    CHAPTER 3 System Messages [30H] TSW ACT/STBY Changeover Normal End 1: 30XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [30H] TSW ACT/STBY Changeover Normal End...

  • Page 346

    CHAPTER 3 System Messages [40H] CPU ACT/STBY Changeover Normal End 1: 40XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [40H] CPU ACT/STBY Changeover Normal End...

  • Page 347

    CHAPTER 3 System Messages [50H] No Trunk Ineffective Hold 1: 50XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [50H] No Trunk Ineffective Hold MG and Unit number of Trunk...

  • Page 348

    CHAPTER 3 System Messages [51H] Accommodated Location of PS - No Trunk Ineffective Hold 1: 5100 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [51H] Accommodated Location of PS - No Trunk Ineffective Hold...

  • Page 349

    CHAPTER 3 System Messages [70H] Call Forwarding Memory Clear Normal End 1: 7000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [70H] Call Forwarding Memory Clear Normal End...

  • Page 350

    CHAPTER 3 System Messages [A0H] Periodic Back-up Normal 1: 10XX XXXX 0000 XXXX 2: 0000 0000 0000 00XX 3: 00XX 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Routine Diagnosis [A0H] Periodic Back-up Normal Information on Periodic Backup...

  • Page 351

    CHAPTER 3 System Messages Backup Data to System 1 0/1 = -/Individual Speed Calling Data 0/1 = -/Call Forwarding Data 0/1 = -/Remote Call Forwarding Data File 0/1 = -/Name Display Data 0/1 = -/User Assign Soft Key Data b15 b14 b13 b12 0/1 = -/Number Sharing Data 0/1 = -/Call Block Data 0/1 = -/Call Forwarding-Logout Data...

  • Page 352

    CHAPTER 3 System Messages [C0H] Detection of Remaining Link Normal End 1: C000 00XX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Performed Diagnosis Item [C0H] Detection of Remaining Link Normal End...

  • Page 353: P Cyclic Diagnosis Information (error Detected)

    CHAPTER 3 System Messages 7-P: Cyclic Diagnosis Information (Error Detected) Default Alarm Default Grade Grade Modified Lamp Modified In a specific time cycle, the system allows a routine diagnosis in its hardware and software to determine if they are operating properly. This message indicates that the system has been checked by the routine diagnosis program and the result of the diagnosis is not normal.

  • Page 354

    CHAPTER 3 System Messages Detected Error Item [20H] Data Memory Verification Discrepancy [21H] Data Memory Verification Impossible (Flash Card Fault) b6 b5 b4 [2FH] Data Memory Verification Stop [30H] TSW ACT/STBY Changeover Failure [31H] TSW ACT/STBY Changeover Failure (MUX Fault) [3FH] TSW ACT/STBY Changeover Stop [41H] CPU ACT/STBY Changeover Failure (Single CPU System) [42H] CPU ACT/STBY Changeover Failure (DM Verification NG)

  • Page 355

    0/1 = -/Present Data Memory (DM) 0/1 = -/Local Data Memory (LDM) 0/1 = -/Network Data Memory (NDM) Verification of Office Data 0/1 = -/Verified against Drive1 0/1 = -/Verified against Drive2 Data Analyzed by NEC Engineers – 308 –...

  • Page 356

    CHAPTER 3 System Messages [21H] Data Memory Verification Impossible (Flash Card Fault) 1: 21XX XX00 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 On the e above diagram, the output location of is different depending on which information to look...

  • Page 357

    CHAPTER 3 System Messages Data Analyzed by NEC Engineers Error Drive 0/1 = -/Drive 0 (A) 0/1 = -/Drive 1 (B) 0/1 = -/Drive 2 (C) 0/1 = -/Drive 3 (D) When (Error Type) is 00H, Signal Code, Error Drive are valid.

  • Page 358

    CHAPTER 3 System Messages [2FH] Data Memory Verification Stop 1: 2FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detected Error Item [2FH] Data Memory Verification Stop Suspended Item (refer to ASYD...

  • Page 359

    CHAPTER 3 System Messages [30H] TSW ACT/STBY Changeover Failure 1: 30XX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000 9 10 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detected Error Item [30H] TSW ACT/STBY Changeover Failure...

  • Page 360

    CHAPTER 3 System Messages MUX card (STBY) linkage As shown in the following table, each bit represents the Unit number condition allocated for each MUX card in position. When “1” is set, the corresponding MUX card (status: STBY) has a functional failure or is not b6 b5 b4 mounted in the proper location.

  • Page 361

    CHAPTER 3 System Messages [31H] TSW ACT/STBY Changeover Failure (MUX Fault) 1: 31XX XXXX XXXX XXXX 2: XXXX 0000 0000 0000 3: 0000 0000 0000 0000 9 10 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detected Error Item [31H] TSW ACT/STBY Changeover Failure (MUX Fault)

  • Page 362

    CHAPTER 3 System Messages MUX card (STBY) linkage As shown in the following table, each bit represents the Unit number condition allocated for each MUX card in position. When “1” is set, the corresponding MUX card (status: STBY) has a functional failure or is not b6 b5 b4 mounted in the proper location.

  • Page 363

    CHAPTER 3 System Messages [3FH] TSW ACT/STBY Changeover Stop 1: 3FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Detected Error Item [3FH] TSW ACT/STBY Changeover stopped Suspended Item (refer to ASYD...

  • Page 364

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [41H] CPU ACT/STBY Changeover Failure Diagnosis ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 317 –...

  • Page 365

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [42H] CPU ACT/STBY Changeover Failure Diagnosis (DM or PM Verification NG) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 318 –...

  • Page 366

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [43H] CPU ACT/STBY Changeover Failure (PCI Fault) Diagnosis ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 319 –...

  • Page 367

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [44H] CPU ACT/STBY Changeover Failure Diagnosis Changeover NG or CPU RAM Copy NG) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 320 –...

  • Page 368

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [45H] CPU ACT/STBY Changeover Failure Diagnosis (EMA MB) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 321 –...

  • Page 369

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [46H] CPU ACT/STBY Changeover Failure Diagnosis (EMA FIFO) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 322 –...

  • Page 370

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [47H] CPU ACT/STBY Changeover Failure Diagnosis (GATE Failure) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 323 –...

  • Page 371

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [48H] CPU ACT/STBY Changeover Failure Diagnosis (CPU Abnormal State) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 324 –...

  • Page 372

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [49H] CPU ACT/STBY Changeover Failure Diagnosis (Transfer Error) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 325 –...

  • Page 373

    Error detection by Routine [4AH] CPU ACT/STBY Changeover Failure Diagnosis (No Answer Error from other processor when changeover is requested) ACT system after changeover 0/1 = ACT 0/ACT 1 0/1 = ACT 0/ACT 1 Data Analyzed by NEC Engineers – 326 –...

  • Page 374

    CHAPTER 3 System Messages [4FH] CPU ACT/STBY Changeover Stop 1: 4FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [4FH] CPU ACT/STBY Changeover Stop Diagnosis...

  • Page 375

    CHAPTER 3 System Messages [50H] Trunk Ineffective Hold Detected 1: 50XX 00XX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [50H] Trunk Ineffective Hold Detected Diagnosis...

  • Page 376

    CHAPTER 3 System Messages <Level> Level 0/1 = -/Ineffectively held – 329 –...

  • Page 377

    CHAPTER 3 System Messages [51H] Trunk Ineffective Hold Detected and Released 1: 51XX 00XX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [51H] Trunk Ineffective Hold Detected and Released...

  • Page 378

    CHAPTER 3 System Messages <Level> Level 0/1 = -/Ineffectively held – 331 –...

  • Page 379

    CHAPTER 3 System Messages [52H] Trunk Ineffective Hold Detected Impossible 1: 5200 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [52H] Trunk Ineffective Hold Detected Impossible...

  • Page 380

    CHAPTER 3 System Messages [53H] Accommodated Location of PS - Trunk Ineffective Hold Detected 1: 5300 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [53H] Accommodated Location of PS - Trunk Ineffective Hold Detected...

  • Page 381

    CHAPTER 3 System Messages LENS of Trunk Ineffective Hold Detected (MG, U) b0-b2: U (0-3) b6 b5 b4 b3-b7: MG (0-31) – 334 –...

  • Page 382

    CHAPTER 3 System Messages [54H] Accommodated Location of PS - Trunk Ineffective Hold Detected and Released 1: 5400 0000 XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [54H] Accommodated Location of PS - Trunk Ineffective Hold Detected...

  • Page 383

    CHAPTER 3 System Messages LENS of Trunk Ineffective Hold Detected (G, LV) b0-b2: LV (0-7) b6 b5 b4 b3-b7: G (0-24) LENS of Trunk Ineffective Hold Detected (MG, U) b6 b5 b4 b0-b2: U (0-3) b3-b7: MG (0-31) – 336 –...

  • Page 384

    CHAPTER 3 System Messages Trunk Ineffective Hold Detection is stopped [5FH] 1: 5FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 0000 XXXX XXXX 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [5FH] Trunk Ineffective Hold Detection is stopped...

  • Page 385

    CHAPTER 3 System Messages [70H] Call Forwarding Memory Clear NG 1: 7000 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine Diagnosis [70H] Call Forwarding Memory Clear NG...

  • Page 386

    CHAPTER 3 System Messages [7FH] Call Forwarding Memory Clear Stop 1: 7FXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 0000 XXXX XXXX 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [7FH] Call Forwarding Memory Clear is stopped...

  • Page 387

    CHAPTER 3 System Messages [A0H] Periodic Backup Abnormal End 1: A0XX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: 00XX 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [A0H] Periodic Backup Abnormal End Diagnosis...

  • Page 388

    CHAPTER 3 System Messages Error Code of System 0 Flash Card 21H: 40H~47H: b7 b6 b5 b4 b3 b2 b1 b0 53H: 57H: 59H~5BH: 80H~84H: A0H: Flash Card A2H~A6H: BDH: C0H: Failed installation 01H: Flash Card being used by another program 02H: Flash Card not equipped...

  • Page 389

    CHAPTER 3 System Messages Error Code of System 1 Flash Card 21H: 40H~47H: b6 b5 b4 53H: 57H: 59H~5BH: 80H~84H: A0H: Flash Card A2H~A6H: BDH: C0H: Failed installation 01H: Flash Card being used by another program 02H: Flash Card not equipped Error Status of System 1 Flash Card Error occurs;...

  • Page 390

    CHAPTER 3 System Messages [AFH] Periodic Backup Stop 1: AFXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Error detection by Routine [AFH] Periodic Backup Stop Diagnosis...

  • Page 391

    CHAPTER 3 System Messages [C0H] Detection of Remaining Link Abnormal End 1: C000 XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Performed Diagnosis Item [C0H] Detection of Remaining Link Abnormal End...

  • Page 392

    CHAPTER 3 System Messages 7-Q: PFT Key ON Default Alarm Default Grade Grade Modified Lamp Modified is set to ON (upward). This message displays when PFT key (2 in SW00 on EMA card) This message is available since S1E. Note: 1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 393

    CHAPTER 3 System Messages 7-R: PFT Key OFF Default Alarm Default Grade Grade Modified Lamp Modified is set to OFF (downward). This message displays when PFT key (2 in SW00 on EMA card) This message is available since S1E. Note: 1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 394

    CHAPTER 3 System Messages 7-U: PLO MB Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the PLO card is turned on while extracting or inserting a circuit card 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Faulty PLO card number...

  • Page 395

    CHAPTER 3 System Messages 7-V: PLO MB Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the PLO card is turned off while extracting or inserting a circuit card 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Faulty PLO card number...

  • Page 396: A Activation Code Request Notice (sup)

    CHAPTER 3 System Messages 10-A: Activation Code Request Notice (SUP) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when Activation Code has not been registered for more than 29 days and less than 45 days 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Passed days from startup [30-44 days] (Displayed in HEX)

  • Page 397: B Activation Code Request Notice (mn)

    CHAPTER 3 System Messages 10-B: Activation Code Request Notice (MN) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when Activation Code has not been registered for more than 44 days and less than 60 days 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Passed days from startup [45-59 days] (Displayed in HEX)

  • Page 398: C Activation Code Request Notice (mj)

    CHAPTER 3 System Messages 10-C: Activation Code Request Notice (MJ) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when Activation Code has not been registered for 60 days or more 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Passed days from startup [maximum 127 days] (Displayed in HEX)

  • Page 399: D Ip License Excess Notice (sup)

    CHAPTER 3 System Messages 10-D: IP License Excess Notice (SUP) Default Alarm Default Grade Grade Modified Lamp Modified This message is displayed if the number of IP terminals exceeds the number of registered IP Licenses. One message can display the information of 13 ports that encountered IP address acquisition NG. 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XXXX XXXX XXXX 6: XXXX XXXX XXXX XXXX 7: XXXX XXXX XXXX 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 400: E Cpu Operation Mode Error Notification

    4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Kind of Notification 01 (Hex) = IP QUE Initialization Data Analyzed by NEC Engineers – 353 –...

  • Page 401: F Connection Failure Between Telephony Server And Sr-mgc

    CHAPTER 3 System Messages 10-F: Connection Failure between Telephony Server and SR-MGC Default Alarm Default Grade Grade Modified Lamp Modified This message displays when connection failure is detected between Telephony Server and Survivable Remote MGC (SR-MGC) 1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Function...

  • Page 402

    CHAPTER 3 System Messages When =01 (Health Check Failure) SR-MGC Number b6 b5 b4 SR-MGC IP Address b6 b5 b4 Destination Port Number b6 b5 b4 – 355 –...

  • Page 403

    CHAPTER 3 System Messages When =02 (Office Data Copy Failure) SR-MGC Number b6 b5 b4 Error detail 01 (Hex): Detected Health Check NG in MGC side 02 (Hex): HFC Check NG b6 b5 b4 03 (Hex): Copy NG to C Drive 04 (Hex): File Collation NG 05 (Hex): SR-MGC Data Save NG 06 (Hex): Copy NG from C Drive to B Drive...

  • Page 404

    CHAPTER 3 System Messages When =03 (SP Failure) SP Failure Detection Mode 00 (Hex): SP Failure Detection of All SP-PHx b6 b5 b4 When =81 (Health Check Failure Detection) Trouble detection type 00 (Hex): - 01 (Hex): Health Check Packet reception time-out b6 b5 b4 02 (Hex): ping failure 03 (Hex): Health Check Sending and receiving completion Packet reception...

  • Page 405: G Connection Recovery Between Telephony Server And Sr-mgc

    CHAPTER 3 System Messages 10-G: Connection Recovery between Telephony Server and SR-MGC Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the communication between Telephony Server and Survivable Remote MGC (SR- recovers. MGC) 1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Kind of Recovered Failure...

  • Page 406

    CHAPTER 3 System Messages When =01 (Health Check Communication Recovered) Detected SR-MGC Number SR-MGC Number (0 ~ 255) b6 b5 b4 IP Address of Fault detected SR-MGC IP address in the form of “xxx.xxx.xxx.xxx” (xxx = 0 ~ 255 HEX.) b6 b5 b4 Destination Port Number Port Number = 0, 1024 ~ 65534...

  • Page 407

    CHAPTER 3 System Messages When =81 [Health Check Communication Failure Detection (SR-MGC)] Failure Recovery Detection Type b0-6: 01H = Health Check Packet Receiving OK b6 b5 b4 02H = Ping OK 03H = Health Check Send/Receive Complete Packet Receiving OK 0/1 = Health Check Recovery Detection after SR-MGC startup/ Health Check Recovery Detection after a failure is detected IP Address of MGC...

  • Page 408: H Illegal Software Version Information Set

    CHAPTER 3 System Messages 10-H: Illegal Software Version Information Set Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when the software version assigned to NDM is later than the software version that has been actually installed to this node. If this message is issued, the software version that is assigned to NDM is not correct.

  • Page 409

    CHAPTER 3 System Messages Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node to the Node b19 b18 b31 b30 b29 b28 b27 b26 b25 b24 – 362 –...

  • Page 410: I Software Version Information Report

    CHAPTER 3 System Messages 10-I: Software Version Information Report Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when the particular program version information remains assigned to NDM for 3 to 7 The system checks the NDM at 0:00 a.m. every day. days.

  • Page 411

    CHAPTER 3 System Messages Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node to the Node b19 b18 b31 b30 b29 b28 b27 b26 b25 b24 – 364 –...

  • Page 412: J Software Version Information Report

    CHAPTER 3 System Messages 10-J: Software Version Information Report Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when the particular program version information remains assigned to NDM for 8 to 14 days. The system checks the NDM at 0:00 a.m. every day. 1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 413

    CHAPTER 3 System Messages Software Version Actually Installed b0-b31: Information about Software Version Actually Installed to the Node to the Node b19 b18 b31 b30 b29 b28 b27 b26 b25 b24 – 366 –...

  • Page 414: K Software Version Information Report

    CHAPTER 3 System Messages 10-K: Software Version Information Report Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when the particular program version information remains assigned to NDM for 15 or The system checks the NDM at 0:00 a.m. every day. more days.

  • Page 415

    CHAPTER 3 System Messages Actually Installed Software Version b0-b31: Information about Software Version Actually Installed to the Node to the Node b19 b18 b31 b30 b29 b28 b27 b26 b25 b24 – 368 –...

  • Page 416: L Sr-mgc State Notification

    CHAPTER 3 System Messages 10-L: SR-MGC State Notification Default Alarm Default Grade Grade Modified Lamp Modified Stand-by Mode. This message displays when the state of SR-MGC is changed to Operating Mode or 1: XXXX XXXX XXXX XXXX 2: XX00 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 SR-MGC State Change Notification...

  • Page 417

    CHAPTER 3 System Messages When =01 (Change to Stand-by Mode) Kind of State Change 01H = Change of the state on startup b6 b5 b4 02H = Change of the state by network recovery detection 03H = Change of the state by CMNT command –...

  • Page 418: A Cch Clock Failure

    CHAPTER 3 System Messages 13-A: CCH Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a clock down failure occurs in the CCH/DCH circuit card. When this message is indicated, the related CCH/DCH card is placed into make-busy status 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 419: B Cch C-level Infinite Loop Failure (permanent)

    CHAPTER 3 System Messages 13-B: CCH C-Level Infinite Loop Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when C-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit card has occurred 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 420: C Cch C-level Infinite Loop Failure (temporary)

    CHAPTER 3 System Messages 13-C: CCH C-Level Infinite Loop Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when C-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit card has occurred 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 421: D Cch Lock-up Failure (permanent)

    CHAPTER 3 System Messages 13-D: CCH Lock-Up Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a Port Microprocessor (PM) of the CCH/DCH card did not send an answer to the 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 422: E Cch Lock-up Failure (temporary)

    CHAPTER 3 System Messages 13-E: CCH Lock-Up Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a Port Microprocessor (PM) of the CCH/DCH card did not send an answer to the 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 423: F Cch B-level Infinite Loop Failure (permanent)

    CHAPTER 3 System Messages 13-F: CCH B-Level Infinite Loop Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when B-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit card has occurred 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 424: G Cch B-level Infinite Loop Failure (temporary)

    CHAPTER 3 System Messages 13-G: CCH B-Level Infinite Loop Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when B-Level infinite loop of the Port Microprocessor (PM) in the CCH/DCH circuit card has occurred 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 425: H Ccs Link Failure (permanent)

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card b0-b4: Group number b5, b6: Unit (0-3) b6 b5 b4 0/1 = Even-numbered MG/Odd-numbered MG Data Analyzed by NEC Engineers – 378 –...

  • Page 426

    CHAPTER 3 System Messages Probable cause for failure b0-b3: See the table below. CCITT FLT ID FACTOR ERROR S (F = 1) frame is received. DM (F = 1) response is received. UA (F = 1) response is received. UA (F = 0) response is received. DM (F = 0) response is received.

  • Page 427: I Ccs Link Failure (temporary)

    7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card b0-b4: Group number b5, b6: Unit (0-3) b6 b5 b4 0/1 = Even-numbered MG/Odd-numbered MG Data Analyzed by NEC Engineers – 380 –...

  • Page 428

    CHAPTER 3 System Messages Probable cause for the failure b0-b3: See the table below. CCITT FLT ID FACTOR ERROR S (F = 1) frame is received. DM (F = 1) response is received. UA (F = 1) response is received. UA (F = 0) response is received.

  • Page 429: J Restoration From Ccs Link Failure

    CHAPTER 3 System Messages 13-J: Restoration From CCS Link Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the faults pertaining to CCIS/ISDN Link are restored to normal 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of faulty CCH/DCH card...

  • Page 430: K Cch Reset Interrupt Failure

    CHAPTER 3 System Messages 13-K: CCH Reset Interrupt Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a fault occurred to the Port Microprocessor (PM) within the CCH/DCH circuit card and the restart processing is executed 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 431: N Digital Line Warning

    CHAPTER 3 System Messages 13-N: Digital Line Warning Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a digital line failure occurs 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Accommodated location...

  • Page 432: O Digital Line Failure

    CHAPTER 3 System Messages 13-O: Digital Line Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a digital line failure occurs 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Accommodated location...

  • Page 433: P Digital Line Restore

    CHAPTER 3 System Messages 13-P: Digital Line Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a digital line failure is restored to normal 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Accommodated location...

  • Page 434: Q Dru Battery Operation

    CHAPTER 3 System Messages 13-Q: DRU Battery Operation Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the battery is operated in the DRU system 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Accommodated location...

  • Page 435: R Dru Line Operation

    CHAPTER 3 System Messages 13-R: DRU Line Operation Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the main power of the DRU system is restored to normal 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Accommodated location...

  • Page 436: Z Power Failure

    CHAPTER 3 System Messages 13-Z: Power Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a PWR circuit card failure is detected 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 ¬...

  • Page 437: A Vps Failure (temporary)

    CHAPTER 3 System Messages 15-A: VPS Failure (Temporary) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a VPS failure is detected 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Probable cause for failure...

  • Page 438: B Vps Failure (permanent)

    CHAPTER 3 System Messages 15-B: VPS Failure (Permanent) Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a VPS failure is detected 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Probable cause for failure...

  • Page 439: C Vps Restore

    CHAPTER 3 System Messages 15-C: VPS Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a VPS failure is restored to normal 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 LENS of VPS with the failure...

  • Page 440: A Inside Trunk All Busy

    CHAPTER 3 System Messages 16-A: Inside Trunk All Busy Default Alarm Default Grade Grade Modified Lamp Modified This message displays when Intra-Office Trunks (ATI, RST, etc.) have all become busy. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Intra-Office trunks that have...

  • Page 441

    CHAPTER 3 System Messages ROUTE DATA ROUTE DATA TRUNK NAME TRUNK NAME (HEX) (HEX) Attendant Console MFC Sender Originating Register Trunk Not used Incoming Register Trunk MODEM MF Receiver MODEM Sender Trunk DP/PB MODEM PB Receiver for Automated MODEM Attendant Service MODEM Not used MODEM...

  • Page 442: B Virtual Tie Line Set Report

    CHAPTER 3 System Messages 16-B: Virtual Tie Line Set Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when virtual tie line setup has completed. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Counter...

  • Page 443: C Virtual Tie Line Cancel Report

    CHAPTER 3 System Messages 16-C: Virtual Tie Line Cancel Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when virtual TIE line cancel has completed. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Counter...

  • Page 444: E Virtual Tie Line Set Time Out

    CHAPTER 3 System Messages 16-E: Virtual Tie Line Set Time Out Default Alarm Default Grade Grade Modified Lamp Modified This message displays when virtual TIE line setup has failed due to a fault in the network of the terminating office concerned. 1: 00XX XX8X XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 445

    CHAPTER 3 System Messages Virtual TIE line call header b3-b7: Call Source accommodated location DATA CALL SOURCE b6 b5 b4 User Private network to which the user is directly connected. (self side) National network to which the user is directly connected. (self side) TIE line network National network to which the opposite party is directly...

  • Page 446

    CHAPTER 3 System Messages REASON CLASS KIND DATA REASON KIND VALUE 0010 No usable channel/line 0110 Network failure 1001 Temporary failure 010 xxxx 1010 Switching system congested Classes not allowed use of resources 1011 Access information discarded 1100 Use of requested line/channel not allowed 1111 Class not allowed use of other resources Reason Kind...

  • Page 447: F Sender Start Time Out

    CHAPTER 3 System Messages 16-F: Sender Start Time Out Default Alarm Default Grade Grade Modified Lamp Modified This message indicates that an outgoing call (by connection acknowledge system) has not received an acknowledgment signal from the opposite office. As a result, the attempted outgoing call is routed to Reorder Tone (ROT) connection.

  • Page 448

    CHAPTER 3 System Messages OPTN data b0-b3: OPTN data Note Note: This data displays when the Tenant number of the calling station is larger than 15, and b7 of displays as “1” (otherwise, “0” displays at any time). While the four-bit data of is self-sufficient in verifying Tenant 1-15, this OPTN data provides a supportive role to cover Tenant number ranging from 16 to 255.

  • Page 449

    CHAPTER 3 System Messages Trunk number of OG trunk b0-b7: Trunk number of OG trunk b6 b5 b4 b6 b5 b4 Trunk number of OG sender b0-b7: Trunk number of sender b6 b5 b4 b6 b5 b4 Number of digits dialed by caller b0-b4: Number of digits dialed by caller b6 b5 b4...

  • Page 450

    CHAPTER 3 System Messages In Case of Tandem Connection Type of connection 0 = Tandem connection IC route number (HEX) AC data 0/1=Internal trunk/External trunk b6 b5 b4 OP data (0/1) When OPRT data of is valid, “1” displays. b0-b5: IC route number •...

  • Page 451

    CHAPTER 3 System Messages Not used OG route number (HEX) AC data 0/1=Internal trunk/External trunk b6 b5 b4 OP data (0/1) When OPRT data of is valid, “1” displays, b0-b5: OG route number • b6=0 Route number<64 Refer to the OPTN •...

  • Page 452

    CHAPTER 3 System Messages Trunk number of sender b0-b7: Trunk number of sender b6 b5 b4 b6 b5 b4 Number of digits dialed by caller b0-b4: Number of digits dialed by caller Number dialed by caller (See table) b6 b5 b4 b4-b7 b0-b3 DC10...

  • Page 453: M Hard Clock Failure

    CHAPTER 3 System Messages 16-M: Hard Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the timer circuit in the system becomes faulty and stops functioning and a 64 Hz clock alarm is output. 1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Message Detail Data...

  • Page 454: N Hard Clock Restore

    CHAPTER 3 System Messages 16-N: Hard Clock Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when [16-M] 64 Hz Clock Down Detected is restored to normal. 1: 0000 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Message Detail Data...

  • Page 455: A Cch Mbr Key Turn On

    CHAPTER 3 System Messages 17-A: CCH MBR Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the CCH/DCH card is turned ON. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of CCH/DCH card...

  • Page 456: B Cch Mbr Key Turn Off

    CHAPTER 3 System Messages 17-B: CCH MBR Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MBR switch on the CCH/DCH card is turned OFF. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Location of CCH/DCH card...

  • Page 457

    CHAPTER 3 System Messages 17-C: CCH MB Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the CCH/DCH card is turned ON while extracting or inserting a circuit card or at PM initialization, etc. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 458: D Cch Mb Key Turn Off

    CHAPTER 3 System Messages 17-D: CCH MB Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MB switch on the CCH/DCH card is turned OFF while extracting or inserting a circuit card or at PM initialization, etc. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 459: H Day/night Change Information

    CHAPTER 3 System Messages 17-H: Day/Night Change Information Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the NIGHT switch on the ATTCON/DESKCON is operated or when the DAY/ NIGHT change is executed by the external switch operation. 1: XXXX XXXX XXXX XXXX 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 Note 1 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000...

  • Page 460

    CHAPTER 3 System Messages Day/Night Mode Specification b0-b3: Mode after changing b4-b7: Mode before changing b6 b5 b4 b0 b1 b2 b3 MEANING b4 b5 b6 b7 Day Mode Night Mode 1 Night Mode 2 available only for Japan Night Mode 3 (DIT-Night Connection Fixed) Note This data is programmed as initial data.

  • Page 461

    CHAPTER 3 System Messages 17-O: IOC MB Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message is displayed when IOC card is removed from the module while the MBR is set to OFF. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Circuit Card number...

  • Page 462: P Ioc Mb Key Turn Off

    CHAPTER 3 System Messages 17-P: IOC MB Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message is displayed when IOC card is inserted into the module while the MBR is set to OFF. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Circuit Card number...

  • Page 463: Q Ioc Mbr Key Turn On

    CHAPTER 3 System Messages 17-Q: IOC MBR Key Turn ON Default Alarm Default Grade Grade Modified Lamp Modified This message is displayed when the MBR switch on the IOC card is turned ON. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Circuit Card number...

  • Page 464: R Ioc Mbr Key Turn Off

    CHAPTER 3 System Messages 17-R: IOC MBR Key Turn OFF Default Alarm Default Grade Grade Modified Lamp Modified This message displayed when the MBR switch on the IOC card is turned OFF. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Circuit Card number...

  • Page 465: P Dch Back-up Automatic Change Start/end

    CHAPTER 3 System Messages 23-P: DCH Back-Up Automatic Change Start/End Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the Primary Dch fails, and the Dch Back-Up function is operated automatically. 1: XXXX XXXX XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Condition of Dch...

  • Page 466

    CHAPTER 3 System Messages Changeover Information b0, b1: 00 = Change from Primary Dch to Dch for Back-up 01 = Change from Dch for Back-up to Primary Dch 10 = Place Primary Dch to ACT status 11 = Place Dch for Back-up to ACT status b2, b3: 00 = Change signal is received 01 = Change signal is sent...

  • Page 467: Q Dch Back-up Manual Change Start/end

    CHAPTER 3 System Messages 23-Q: DCH Back-Up Manual Change Start/End Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the Primary Dch fails, and the Dch Back-Up function is operated manually. 1: XXXX XXXX XXXX 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Condition of Dch...

  • Page 468

    CHAPTER 3 System Messages Detailed information on changing b0, b1: 00 = Change from Primary Dch to Dch for Back-up 01 = Change from the Dch for Back-up to Primary Dch 10 = Place Primary Dch to ACT status 11 = Place Dch for Back-up to ACT status b2, b3: Way of changing 00 = Changed by the MAT 01 = Changed by the MB switch of the circuit card...

  • Page 469: Y Mux Clock Failure

    CHAPTER 3 System Messages 23-Y: MUX Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MUX card has a clock failure in one of the dual systems. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Unit, MG, system number for MUX...

  • Page 470: Z Both Mux Clock Failure

    CHAPTER 3 System Messages 23-Z: Both MUX Clock Failure Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MUX card has a clock failure in both of the dual systems. 1: XXXX XX00 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 MUX card location...

  • Page 471: N Mat Log

    CHAPTER 3 System Messages 26-N: MAT Log Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the PCPro is log-in or log-out. 1: XX00 XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Port number of the PCPro logged...

  • Page 472: R Call Trace

    CHAPTER 3 System Messages 26-R: Call Trace Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when a call, originated via a station/trunk, is judged as malicious, and then, the details on the call are traced with the called party pressing an access code or the Call Trace key. When a call is originated from a station 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX XX00 0000 0000 6: 0000 0000 0000 0000...

  • Page 473

    CHAPTER 3 System Messages • Information on Malicious call Kind of Call (HEX) 10H=Call from a station b4 - b7 b0 - b3 Fusion Point Code (FPC) (HEX) Note 1 Note 3 b4 - b7 b0 - b3 Tenant number (HEX) Note 1 Note 3 b4 - b7...

  • Page 474

    CHAPTER 3 System Messages When a call is originated from a trunk 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 4: XXXX XXXX XXXX XXXX 5: XXXX 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 •...

  • Page 475

    CHAPTER 3 System Messages • Information on Malicious Call Kind of Call (HEX) 20H=Call from a trunk b4 - b7 b0 - b3 Calling number of Trunk Call (Caller ID) (HEX) Note 1, Note 2 DC10 DC11 DC12 DC13 DC14 DC15 Each number/code is output in hexadecimal.

  • Page 476: V Lan Interface Error Report

    CHAPTER 3 System Messages 26-V: LAN Interface Error Report Default Alarm Default Grade Grade Modified Lamp Modified This message is issued when the connection error related to external LAN Interface equipment occurs in the system. Application Part TCP/IP Part 1: XXXX XXXX XXXX 00XX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 12 13 14 15 16 17...

  • Page 477

    CHAPTER 3 System Messages Table 3-1 Error Code OUTPUT DATA DEFINITION (HEX (DEC)) Not operational 01 (01) User parameter error 16 (22) Operation already in progress 25 (37) Cannot assign requested address 31 (49) Network is down 32 (50) Buffer space error 37 (55) No route for requested host 41 (65)

  • Page 478

    (HEX) b0-b7: When 01/02/06/08/0A/0B is output at , MAT input 11 10 information is displayed. Data Analyzed by NEC Engineers When =03 (SMDR) / 04 (MCI) b0-b7: (HEX) Device Number of error-detected Client PC Device Number of error-detected Client PC.

  • Page 479

    CHAPTER 3 System Messages Details on Detected Error -When 01/02 is output at 11 10 b0-b7: Cause of error (HEX) -When 05 is output at 11 10 b0-b7: 01=Data (Data Output via LAN) not assigned 02=Device number not assigned -When 07 is output at b0-b7: 00=No Parity is set 01=Odd Parity is set...

  • Page 480

    CHAPTER 3 System Messages When =06 (PMS) Device Number of error-detected PC (HEX) b0-b7: Device Number of error-detected Client PC. If the Machine is not determined, FF is output. b6 b5 b4 Error Kind (ERRK) b0-b7: Error Kind (HEX) 01: SEND Execution error b6 b5 b4 02: RECEIVE Execution error 05: System Data is not assigned...

  • Page 481

    CHAPTER 3 System Messages Details on Detected Error -When 01/02 is output at 11 10 b0-b7: Cause of error (HEX) -When 05 is output at 11 10 b0-b7: 01=Data (Data Output via LAN) not assigned 02=Device number not assigned -When 07 is output at b0-b7: 00=No Parity is set 01=Odd Parity is set...

  • Page 482: W Lan Interface Release Report

    CHAPTER 3 System Messages 26-W: LAN Interface Release Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the LAN Interface Connection Failure, detected in System Message [26-V], recovers. The message displays when the LAN Interface Connection Failure is restored. The first data is normally sent/received by the recovered application equipment.

  • Page 483

    CHAPTER 3 System Messages When =03 (SMDR) / 04 (MCI) b0-b7: (HEX) Device number of recovered Client PC Device number of recovered Client PC for external LAN Interface. b0-b7: (HEX) Recovery Information 01=Recovered 02~FF=Not defined When =06 (PMS) Device number of recovered Client PC b0-b7: (HEX) Device number of recovered Client PC.

  • Page 484: A Mux Clock Restore

    CHAPTER 3 System Messages 33-A: MUX Clock Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the MUX card, whose clock function was detected as faulty, is recovered. 1: XXXX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Unit, MG number for MUX card,...

  • Page 485: B Sdt Alarm Warning

    CHAPTER 3 System Messages 33-B: SDT Alarm Warning Default Alarm Default Grade Grade Modified Lamp Modified This message displays when an abnormal state is detected temporarily on the SDT (PA-SDTA/B) card. 1: X0XX 00XX XXXX XX00 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Module Group (MG)

  • Page 486

    CHAPTER 3 System Messages Alarm-detected HW The data here specifies the HW, on which any of the VC-11 Path Trouble was detected in data . Note. b6 b5 b4 Refer to the table below: 0/1=-/VC-11 Path Trouble This data displays only when b4 is “1” and b3 is “0” in data Note: Repair Procedure Fault repair work is not required by the display of this message.

  • Page 487: C Sdt Alarm Trouble

    CHAPTER 3 System Messages 33-C: SDT Alarm Trouble Default Alarm Default Grade Grade Modified Lamp Modified This message displays when a grave failure occurs on the SDT (PA-SDTA/B) card. If this is issued, remember the ACT/STBY change of the SDT card may be followed, as a result of fault detection in the optical fiber line (see System Message [33-E]).

  • Page 488

    CHAPTER 3 System Messages Repair Procedure Depending on the fault status shown in data , perform necessary repair work: (1) Hardware Failure/Onboard Power Alarm SDT (PA-SDTA/B) card is faulty. Replace the card with a spare by referring to Chapter 5: Replacement Procedure of SDT Card and Optical Fiber Cable.

  • Page 489

    CHAPTER 3 System Messages (6) Receiving Path Failure/Receiving Path Error Abnormal state is detected in the process of multiplexing the Receive signals. To restore this, perform the following: STEP 1 Initialization of SDT card (distant node) Initialize the SDT card in the distant node, and observe the situation. If the fault is not restored, proceed with STEP 2.

  • Page 490: D Sdt Alarm Restore

    CHAPTER 3 System Messages 33-D: SDT Alarm Restore Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the SDT (PA-SDTA/B) card or optical fiber line, that was once detected as faulty, recovers. 1: X0XX 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 Module Group (MG)

  • Page 491: E Sdt Interface Change Notify

    CHAPTER 3 System Messages 33-E: SDT Interface Change Notify Default Alarm Default Grade Grade Modified Lamp Modified This message displays when the ACT/STBY of the SDT (PA-SDTA) card is changed over as a result of fault detection in the optical fiber line. When the ACT/STBY change cannot be performed, this message also indicates the cause for the changeover execution failure.

  • Page 492: F Pkg Download Failure Notification

    CHAPTER 3 System Messages 33-F: PKG Download Failure Notification Default Alarm Default Grade Grade Modified Lamp Modified This message is shown when failure in downloading from the system to the card, or from the card to the terminal, is detected. 1: XXXX XXXX 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000...

  • Page 493

    CHAPTER 3 System Messages When is 02H (Menu download failure b0-b15: Mounting location of terminal which detected fault between ELCN-PKG and terminal) b0-b2: Level No. b3-b7: Group No. b8-b9: Unit No. b10-b14: MG No. b15 b14 b13 b12 b11 b10 b9 b15: Not used Details of Fault...

  • Page 494: G Mux Pkg Pcm Parity Error Report

    CHAPTER 3 System Messages 33-G: MUX PKG PCM Parity Error Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when PCM parity error occurs on MUX circuit card. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 MUX in which a fault occurs...

  • Page 495: H Mux Pkg Pcm Parity Error Recovery Report

    CHAPTER 3 System Messages 33-H: MUX PKG PCM Parity Error Recovery Report Default Alarm Default Grade Grade Modified Lamp Modified This message displays when PCM parity error on MUX circuit card has been recovered. 1: XX00 0000 0000 0000 2: 0000 0000 0000 0000 3: 0000 0000 0000 0000 4: 0000 0000 0000 0000 5: 0000 0000 0000 0000 6: 0000 0000 0000 0000 7: 0000 0000 0000 0000 8: 0000 0000 0000 0000 9: 0000 0000 0000 0000 MUX in which a fault occurs...

  • Page 496: R Ip Pkg Warning

    CHAPTER 3 System Messages 33-R: IP PKG Warning Default Alarm Default Grade Grade Modified Lamp Modified This message is issued as a warning for the IP-related network configuration (IPTRK/PHC/PHL/IP PAD), such as heavy load imposed on the IP network. 1: XXXX XXXX XXXX XXXX 2: XXXX XXXX XXXX XXXX 3: XXXX XXXX XXXX XXXX 11 12 9 10 13 14...

  • Page 497

    CHAPTER 3 System Messages Fault Information (INF) When = 01 or 02 Hex.: 01H: Hardware Error b6 b5 b4 02H: Ether Error 03H: IP Error 04H: TCP Error When = 03 Hex.: 01H: RTP/RTCP Error When = 04 Hex.: 01H: Hardware Error (Removal of Ether Cables, Initialization Fault, etc.) 02H: Ether Error (Fault related to Ether Drivers) 03H: IP Error (Warning related to IP Packets)

  • Page 498

    CHAPTER 3 System Messages Additional Information the data. These data vary depending on the combination of See the tables on the following pages: b6 b5 b4 – 451 –...

  • Page 499

    CHAPTER 3 System Messages The following provides the fault information by using the combination of data (FNC, INF, and FLT). Definition of Fault Information 6 28 INF ( FLT ( Data of Description 01/02 None Ether cable not connected Failed to initialize Ether Controller Failed to reset Ether Controller Failed after 16 attempts to transmit, due to collisions...

  • Page 500

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description No response to keep alive : Port Kind packet 01: For FCCS Signaling 02: For Speech Path Control Level 4 error 03: For CCIS Signaling : Connection Type Time out disconnection 01: Client...

  • Page 501

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description : Faulty Voice Channel Lost packets a lot : CODEC (H Over jitter-interval When IP PAD is installed, “H ” is not used, Jitter buffer overflow -) are different from and some bytes (...

  • Page 502

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description : Function Code Receive Buffer Error 00: Warning Fixed 01: Fault 02: Recovery Fixed 9 28 : Dynamic Data Fixed For more information, see Note: Communication restart from PM to “Detailed...

  • Page 503

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description Failed to send IP related data setting : Sequence Number command : PM Type Note 1 Failed to receive IP related data : PM Extension Type Note 1 setting command : Contents of Command Response timeout of IP related data...

  • Page 504

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description Response timeout of VLAN/EN : Sequence Number deletion command : PM Type Note 1 Command for PH restart with initial : PM Extension Type Note 1 settings: 01h output : Contents of Command Command for PH restart with initial...

  • Page 505

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description Failed to perform health check : Error Number The system automatically Note: : PM Type Note 1 resets the appropriate ter- : PM Extension Type Note 1 minal for the recovery pur- : MAC Address (Max.8 addresses) pose.

  • Page 506

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description : Port Kind Failed to receive keep-alive packets 01: H.245 Disconnected connection due to 02: Signaling (MG and IP terminal) timeout 03: Speech Channel Control : Connection Type 00: Client 01: Server...

  • Page 507

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description MG fault is determined because a 6 26 : Detailed Fault Information several faults in PM of PHI in each Telephony Server occur for a period. SH4 (NC) temporary fault SH1 (TC) temporary fault SH1 (VC) temporary fault...

  • Page 508

    CHAPTER 3 System Messages Definition of Fault Information 6 28 INF ( FLT ( Data of Description PHF operation start Recovered from the network fault Not Applicable Recovered by re-routing Socket option error FCCS port fault Initialize PHF module UDP packet sending error Communication failure (major) Peer-to-Peer FCCS network has been disconnected because of fre-...

  • Page 509

    CHAPTER 3 System Messages Combination of shows the following Circuit Cards. Note 1: Circuit Card (PM Type) (PM Extension Type) PHA (4 card-width occupied) PHA (2 card-width occupied) PHD (4 card-width occupied) PHD (2 card-width occupied) IP PAD PHE (4 card-width occupied) PHE (2 card-width occupied) Internal PHE (2 card-width occupied) Internal PHI...

  • Page 510

    MC, MG, or PHA/PHE) is abnormal. Make sure that the MC/MG with the MAC address shown on the message is available to use. If it is listed as available, keep watching it. Otherwise, contact NEC engineers. Specify the cause location of the fault as follows:...

  • Page 511

    Make sure that the MG with the MAC address shown on the message is available to use. If it is listed as available, keep watching it. Otherwise, contact NEC engineers. If this message is frequently output, review the network and make sure the LAN configurat