Incoming Ring Group Assignment For Acd Group - NEC Univerge SV8100 Programming Manual

UNIVERGE SV8100

41-03 : Incoming Ring Group Assignment for ACD Group

Level:
SA
Description
In Program 41-03 : Incoming Ring Group Assignment for ACD Group, for each
incoming trunk group set up in Program 22-05, designate which ACD Group (1~64)
the trunks should ring for each of the eight Work Periods. Also use this program to
assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-06 to
set up the Work Schedules and Work Periods for trunks. Use Program 41-07 to
assign the Work Schedules to the days of the week.
Input Data
Programming Manual
Incoming Ring Group Number
ACD Work Period Mode Number
Item
No.
01 ACD Group Number
02 Night Announcement Service
03 Priority Data
Determine whether an incoming call to a
trunk ring group should follow a priority
assignment.
0 = No Priority
1~7: 1 = Highest Priority
7 = Lowest Priority
Program 41 : ACD Setup
Item
0~64 (0 = No setting)
0 = No
1 = Yes
0, 1~7
(0 = No Priority)
(1 = Highest Priority)
(7 = Lowest Priority)
1~100
1~8
Input Data Default
0
0
0
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