NEC Univerge SV8500 Programming Manual page 81

Hide thumbs Also See for Univerge SV8500:
Table of Contents

Advertisement

Monday's table starts from "00:02". The others start from "00:00".
Note 2:
Example:
Week Schedule
Week schedule is specified by the following combination.
Command:
CCV/W
1 (Week Schedule)
CCV = Call Control Vectors
Note:
Monday's table starts from"00:02". Others start from "00:00".
Time tables for ACD call processing patterns can be programmed per a day of week.
00 : 02/00 : 00
Mon.
Fri.
ACDPLT
Weekly Schedule No.
(WEEKNO)
5
Command:
Week schedule No. 5 (SCH = 5)
WEEK
HOUR/MINUTE
01 : 00
09 : 00
Mon.
12 : 00
13 : 00
Fri.
17 : 00
WEEK
HOUR/MINUTE
00 : 00
Sat.
09 : 00
17 : 00
CCV Index 70
09 : 00
CCV Index 71
12 : 00
CCV Index 78
13 : 00
CCV Index 71
17 : 00
CCV Index 79
24 : 00
CHAPTER 4
Command:
ACDWS
CCVNO
70
71
78
71
79
CCVNO
70
72
79
00 : 00
09 : 00
Sat.
17 : 00
24 : 00
– 65 –
OFFICE DATA DESIGN
ACDCCV
CCV Index 70 (CCVNO = 70)
Call processing
pattern in Night
CCV Index 71 (CCVNO = 71)
Call processing
pattern in Day
CCV Index 72 (CCVNO = 72)
Call processing
pattern for Saturday
in Day
CCV Index 78 (CCVNO = 78)
Call processing
pattern in Lunch time
CCV Index 79 (CCVNO = 79)
Call processing
pattern after Work
CCV Index 70
CCV Index 72
CCV Index 79

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Univerge sv7000

Table of Contents