4.
Assignment and Deletion Procedure
These flow diagrams show the procedure used to assign and delete Week Schedule data.
Figure 6-10 Assigning and Removing Week Schedule Information
START
1
ACDPLT
2
ACDCCV
3
ACDWS
END
START
1
ACDWS
2
ACDCCV
3
ACDPLT
END
ACDWS : Assignment of ACD Week Schedule
Assign the pilot number to be routed to a Week Schedule.
1
2
Assign the CCV data for call processing.
3
Access Week Schedule data for call processing.
1
Delete the Week Schedule data for call processing.
Delete the related CCVs.
2
Delete the pilot number or change from routing to
3
Week Schedule to a CCV.
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DESCRIPTION
DESCRIPTION