CHAPTER 3
INSTALLATION
1. GENERAL
This chapter describes the installation and test procedures of the ACD System.
The installation of the ACD system is completed by the installation of the MIS, MIS interface, and terminal
equipment such as agent positions and supervisory positions.
Because the installation procedures required for the Telephony Server are the same as for the business system,
this manual describes only with the terminal equipment related to the MIS and ACD positions. For information
on installation procedures related to the Telephony Server, refer to the Installation Manual.
2. PRECAUTIONS
2.1 Essential/Critical Information
In order to prevent accidents or equipment damage from occurring while installation is being performed, each
Telephony Server manual provides WARNING, CAUTION, and Note indications to draw the technician's at-
tention to specific matters.
1.
Meaning
WARNING:
CAUTION:
Indicates an item which requires special attention.
Note:
2.
Locations of Indicators
WARNING and CAUTION indications are located at the top of the page. Descriptions are included as part
of the procedures on the page.
Personal injury may result if the warning is not heeded.
Damage to the equipment and/or the system may result if the caution is not heeded.
Figure 3-1
ATTENTION
Contents
Static Sensitive
Handling
Precautions Required
Static Caution Indication
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CHAPTER 3
INSTALLATION