NEC Univerge SV8500 Programming Manual page 386

(3) Bad Call Notification Codes.
Tally-Oh Ref.
Print code
No.
2001 Auto-print
2002
2003 03
2004 04
2005 05
2006 06
2007 07
2008 08
2009 09
2010 10
2011 11
2012 12
2013 13
2014 Auto-print
2015 Auto-print
2016 Auto-print
2017 Auto-print
2018 Auto-print
2019
2020
2021 Auto-print
2022 22
2023 23
2024 Auto-print
2025 25
2026 26
2027 27
2028 28
2029 29
2030 Auto-print
2031 31
2032 32
2033 Auto-print
2034 Auto-print
2099 Auto-print
Trunk Trouble key
(Removed)
Caller abandon during agent ringing
Direct call to agent's ACD line
Call connect failed, requeued
Call connect failed, dropped after multiple attempts (Bad calling party)
Call re-connect attempt
Call connect error audit loop
Agent force logoff (via Tally-Oh code)
Supervisor forced agent to logoff (via Tally-Oh code)
Supervisor forced agent to Break (via Tally-Oh code)
Supervisor forced agent to Ready (via Tally-Oh code)
Supervisor forced agent to Work mode (via Tally-Oh code)
ACD initialization started
Insufficient ACD memory
Insufficient ACD call records
Excessive business stations, agent Node lines, and Att's. on ACD calls
Excessive calls queued
(Reserved)
(Reserved)
Unknown pilot number called
Count free call records (once per hour if enabled)
Invalid tenant specified for agent
Illegal execution of ACD time-out procedure
Pilot number illegally removed (not by PCPro)
Attendant called pilot without held party
Position audit corrected locked agent (enabling turns on audit)
Call record audit corrected locked call record (enabling turns on audit)
Call recovered
Pointer corruption detected and corrected
Call abandoned while on hold
Count total number of incoming messages (once per hour if enabled)
ACD initialization complete
Recover call failure due to bad pilot number
Illegal ACD process, trace stored
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CHAPTER 8 SYSTEM MAINTENANCE
Description