NEC Univerge SV8500 Programming Manual page 213

laws require the monitoring party to use beep tones, to notify all parties to the telephone con-
versation, or to obtain the consent of all parties to the telephone conversation. Some of these
laws incorporate strict penalties.
PROGRAMMING
Assign "MON/BARGE" key referring to Section 2.4 in CHAPTER 4 "Agent/Supervisory Position Data Assign-
ment". When Monitor Function for IP devices is used, assign the following data.
Before assigning the following data, make sure in advance that the monitor function is disabled. If the of-
Note:
fice data is changed while monitoring, the speech path cannot be reestablished normally, which may cause
a silence on a call related with the monitoring, or a warning tone.
STEP 1: ASYDL, INDEX 867, Bit 3: Improvement for SCF6 request for Monitor Connection)
This data is required when Monitor Function for IP devices is used. Set this bit as follows:
Bit 3 = 1
STEP 2: ASYDL/ASYDN, INDEX 869, Bit 6: Monitor Function for IP terminals
This data is required when Monitor function for IP devices is used.
Bit 6 = 1: Monitor function for Legacy, DtermIP, SP20, SP30 is available in the connection that involves
IP devices. (Bit 6 = 0: Not available)
When Peer-to-Peer FCCS is used, be sure to assign this data to all nodes in the FCCS network.
Note:
STEP 3: ASYDL/ASYDN, INDEX 869, Bit 7: Monitor Function for DtermIP-LAN
This data is required when Monitor function for IP devices is used.
Bit 7 = 0/1: Multi-path Connection/Single-path Connection
To transfer a call to the trunk in other node requires the system data [ASYDL - SYS1, INDEX876, Bit0-3
Note:
(Switchback Pause Timer when Transfer Call by SCF07 is unavailable) = 2 (256 milliseconds)].
To use Multi-Path Monitor Connection, assign the following system data.
STEP 1: ASYDL/ASYDN, INDEX 874, Bit 0 (Multi-Path Monitor Connection) = 1 (Enabled).
STEP 2: ARTI/ARTIN: MONITOR (ACD monitor link connection) = 1 (Multi Connection)
Assign the data only on the route to which outgoing trunk that uses Multi-Path Monitor Connection is reg-
Note:
istered. If an outgoing trunk unavailable for Multi-Path Monitor Connection is registered, an abnormality
such as a silence or one way speech will occur. Also, changing the MONITOR data does not require the
rebooting of MG or IP equipment.
M-28A MONITORING - ACD SUPERVISOR - ACD
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Note