41-03: Incoming Ring Group Assignment For Acd Group - NEC Univerge SV8100 Programming Manual

UNIVERGE SV8100

41-03: Incoming Ring Group Assignment for ACD Group

Level:
SA
Description
In Program 41-03: Incoming Ring Group Assignment for ACD Group, for each
incoming trunk group set up in Program 22-05, designate which ACD Group (1~64)
the trunks should ring for each of the eight Work Periods. Also use this program to
assign an Incoming Trunk Ring Group as priority or normal. Use Program 41-06 to set
up the Work Schedules and Work Periods for trunks. Use Program 41-07 to assign
the Work Schedules to the days of the week.
Input Data
Item
No.
01
02
03
Feature Cross Reference


Programming Manual
Incoming Ring Group Number
ACD Work Period Mode Number
ACD Group Number
Night Announcement Service
Priority Data
Determine whether an incoming call to a trunk ring
group should follow a priority assignment.
0 = No Priority
1~7: 1 = Highest Priority
7 = Lowest Priority
Conditions
None
Automatic Call Distribution (ACD)
Ring Groups
Program 41 : ACD Setup
Item
1~100
1~8
Input Data
0~64 (0 = No setting)
0 = No
1 = Yes
0, 1~7
(0 = No Priority)
(1 = Highest Priority)
(7 = Lowest Priority)
Issue 10.1
Default
0
0
0
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