NEC UNIVERGE SV8500 Setup Manual
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NEC UNIVERGE SV8500 Setup Manual

NEC UNIVERGE SV8500 Setup Manual

Pcpro
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FP85-104 S1
PCPro Setup Manual
NWA-041691-001
ISSUE 1.0

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  • Page 1 FP85-104 S1 PCPro Setup Manual NWA-041691-001 ISSUE 1.0...
  • Page 2 NEC Infrontia Corporation reserves the right to change the specifica- tions, functions, or features, at any time, without notice. NEC Infrontia Corporation has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Infrontia Corporation, and shall not be reproduced without prior written approval from NEC Infrontia Corporation.
  • Page 3 Incorrect use of the equipment may limit the system performance or cause the system to fail. The telephone system can only be used in NEC-designated countries. If a system-down, malfunction, defect or external factor such as an electrical failure indirectly causes a loss of profit, the company (or affiliates) will not be held responsible.
  • Page 4 Do not touch the internal parts of the main power source to disassemble or configure it. This action may cause a fire, an electrical shock or a system failure. NEC Infrontia Corporation does not take any responsibility for disassembled or reconfigured equipment.
  • Page 5 Be careful when using any peripheral equipment’s Liquid Crystal Display (LCD). If the liquid leaks, it can be harmful to the user and to the system. Before connecting any non-NEC, customer-provided equipment, check with the supplier to ensure that the equipment is compatible. If the supplier cannot confirm the compatibility, do not connect the equipment.
  • Page 6 PRODUCT LIABILITY WARNING Do not place any object on the PBX or the main power source. If the object falls, it might cause personal injury or damage to the equipment. When removing a plug from an outlet, be sure to grip the plug, not the cord. Gripping the cord to remove the plug could cause a fire or an electrical shock to occur.
  • Page 7 PRODUCT LIABILITY WARNING Observe the following precautions when using any optional batteries: • The PBX’s emergency back-up battery may be a rechargeable lead battery. Check the emergency battery for an electrical failure. • Battery acid (electrolyte) is extremely harmful to human skin and eyes. If battery acid contacts skin, wash the affected area with soap and water.
  • Page 8 PRODUCT LIABILITY ATTENTION Do not use benzine, thinner or alcohol for cleaning. When removing dust and dirt, put diluted, mild detergent on a cloth and then wring out the cloth. Remove the dust and dirt with the cloth and then wipe the cleaned area with a dry cloth.
  • Page 9 PRODUCT LIABILITY 2.2.3 Windows ATTENTION Keep all of the windows closed if the location is affected by dust, sea breeze or corrosive gas. Curtains or blinds are necessary to avoid direct sunlight. 2.2.4 Fire Extinguisher WARNING Place a fire extinguisher for electrical fires (such as a carbon-gas fire extinguisher or a halon-gas fire extinguisher) near the system.
  • Page 10 2.2.7 Lightning Strikes The grounding system must protect the PBX, MDF, main power source, MAT, printer, modems, etc. from damage caused by lightning strikes and electrical surges. All the grounding conductors must have a resistance of less than one Ω to bring a zero-voltage reference to the system components.
  • Page 11 In this manual, the following are used unless the types of the Telephony Server and the PBX need to be identified. TERMS USED IN THIS MANUAL SYSTEM NAMES SV8500, the system UNIVERGE SV8500 SV7000, the system UNIVERGE SV7000 Note 1...
  • Page 12 Terminal Name In this manual, the following terminals are mentioned as each common term unless these types need to be identified. TERMINAL NAMES GENERIC TERMS USED IN THIS MANUAL Dterm Series E/Dterm 75 Dterm Dterm Series i Digital terminal DT310 DT300 Series DT330 Dterm Series E/Dterm 75...
  • Page 13 Media Gateway (MG), Media Converter (MC), and Voice Conference Server (VS) Names In this manual, the following are mentioned as each common term unless these types need to be identified. GENERIC TERMS USED IN THIS MANUAL EQUIPMENT NAMES MG(PRI) Card [SCA-24PRIA] MG(PRI) Box [MG-24PRIA] MG(PRI) MG(PRI) Card [SCA-30PRIA]...
  • Page 14 General Terms • Automatic Number Identification (ANI) on this manual is a term equivalent to Calling Line Identification (CLI) in Australia. TERMS-4...

  • Page 15: Table Of Contents

    NWA-041691-001 ISSUE 1.0 JULY, 2008 UNIVERGE SV8500 PCPro Setup Manual TABLE OF CONTENTS Page CHAPTER 1 Introduction ............. . .
  • Page 16 TABLE OF CONTENTS (CONTINUED) Page 7. Exiting PCPro ..............CHAPTER 4 PCPro Window Layout .

  • Page 17: Chapter 1 Introduction

    CHAPTER 1 Introduction CHAPTER 1 Introduction 1. Purpose This manual covers procedures of installing “SV8500 PC Programming” (hereinafter “PCPro”) and “SV8500 PC Programming Tools” (hereinafter “PCPro Tools”), both as application tools for installing and servicing UNI- VERGE SV8500 (hereinafter “SV8500”) and configuring its communication with the SV8500, along with help- ful tips on configuring the system data.

  • Page 18: About Release Information

    CHAPTER 1 Introduction 3. About Release Information The table below shows the relationship between IPX/SV7000 and SV8500 for the release information. IPX/SV7000 SV8500 – 2 –...

  • Page 19: Structure Of Telephony Server

    CHAPTER 1 Introduction 4. Structure of Telephony Server 4.1 General This section explains the structure of Telephony Server, mainly about processors it has. Telephony Server has TP and SP as processors on its CPU. Both TP and SP work together to provide various features. The following are general description of TP and SP.

  • Page 20: Registration Destination Of Ip Devices/Stations

    CHAPTER 1 Introduction 5. Registration Destination of IP Devices/Stations Here lists IP addresses of Telephony Server to be assigned to each IP device/station as its registration destina- tion. The IP address varies depending on several conditions, consisting of PH kind that handles the device/sta- tion, protocol mode in which the device/terminal operates, and Telephony Server’s configuration.
  • Page 21 CHAPTER 1 Introduction MG(PRI) in Proprietary Protocol mode uses LAN1 as the registration destination while uses LAN2 as the Note 2: signaling control port. LAN interface for the signaling control port, however, can be changed to LAN1 by ADTM command. “SIP terminal”...

  • Page 22: Lan Interface Accommodation

    CHAPTER 1 Introduction 6. Lan Interface Accommodation There are four LAN ports on the front panel of Telephony Server, of which LAN1 and LAN2 play a central role in managing the whole system. This section explains usage of them (LAN1/LAN2). Additional information about the LAN ports is described in “Management by 4-LAN Port”...
  • Page 23 CHAPTER 1 Introduction Each communication using LAN1 as its interface is listed in the table below, where relationships between each application and socket are shown. Application Protocol Port No. IP Address Registration by Proprietary Protocol 3456 Registration by SIP 5060 ACT/System #0/System #1 Internal PHI 64000...

  • Page 24: Lan2 Accommodation

    CHAPTER 1 Introduction 6.2 LAN2 Accommodation LAN2 mainly accommodates the devices for operation/administration. They need to keep links with Telephony Server when system changeover is performed in dual configuration system. In each case where the system is in sigle configuration or dual configuration, IP address (ACT) is basically assigned to the devices as Telephony Server address.
  • Page 25 CHAPTER 1 Introduction Each communication using LAN2 as its interface is listed in the table below, where relationships between each application and socket are shown. Application Protocol Port No. IP Address PCPro 60000 CCIS Cluster 60001 SMDR 60010 60020 60030 60040 60050 CS Report...

  • Page 26: Trunking Diagram

    CHAPTER 1 Introduction 7. TRUNKING DIAGRAM The figure below shows the trunking diagram of SV8500 for overviewing the network configuration. Note 1 Telephony Server Analog TEL Digital terminal ISDN terminal Analog PSTN Tie line MUX/TSW CCIS MODEM ISDN (PRI) ISDN (PRI) ISDN (BRI) Printer ATT/Desk Console...
  • Page 27 CHAPTER 1 Introduction This table identifies the function name of each line/trunk interface and switching controller. SYMBOL DESCRIPTION Attendant Console Interface Basic Rate Interface Trunk Bothway Trunk Common Channel Handler Conference Trunk Central Office Trunk D-Channel Handler Direct Inward Dialing Direct-In Termination Digital Line Circuit Direct Outward Dialing...
  • Page 28 CHAPTER 1 Introduction This page is for your notes. – 12 –...

  • Page 29: Chapter 2 Pcpro Overview

    CHAPTER 2 PCPro Overview CHAPTER 2 PCPro Overview This chapter provides overview of PCPro and PCPro’s system condition. 1. What Is PCPro? PCPro is an application tool that installs and services the system. PCPro registers the accommodated station and assigns the data for an outgoing/incoming call by using the commands. The general configuration of system maintenance activity and the position of PCPro are illustrated below.

  • Page 30: Operating Environments And Conditions

    CHAPTER 2 PCPro Overview 2. Operating Environments and Conditions 2.1 Operating environment of PC Table 2-1 Common Operating Environment Item Specification System Drive • 1.0GB of free disk space minimum PCPro and Installing Drive • 4.0GB of free disk space minimum PCPro Tools Note 1 System Drive...
  • Page 31 CHAPTER 2 PCPro Overview Table 2-2 OS-Specific Operating Environments Item Specification Microsoft Windows 2000 • 1 GHz or higher, 32-bit CPU Note 1 • Professional • single CPU • Server • 512M minimum • Advanced Server • 1 GHz or higher, 32-bit CPU Microsoft Windows XP Note 1 •...

  • Page 32: Operating Conditions

    CHAPTER 2 PCPro Overview 2.2 Operating Conditions • Internet access is required to connect to the Software License Authentication Center (Web Server). • Microsoft .NET Framework 2.0 or 3.0 must be installed on the PC to use PCPro. If .NET Framework 2.0 is not installed on the PC, it will be installed automatically when PCPro is installed.

  • Page 33: Chapter 3 Setting Up Pcpro

    CHAPTER 3 Setting Up PCPro CHAPTER 3 Setting Up PCPro This chapter explains how to set up and launch PCPro. 1. Installing PCPro PCPro can be installed in following steps: STEP 1: Mount the PCPro CD-ROM on the CD/DVD-ROM drive on the PC running Windows operating system.

  • Page 34: Launching Pcpro

    CHAPTER 3 Setting Up PCPro 2. Launching PCPro To launch PCPro, follow these steps: STEP 1: Launch PCPro in any of the following operations: • Double-click the PCPro icon in the Desktop. • Choose [Start] > [All Programs] > [SV8500 PCPro] > [SV8500 PCPro] in Windows OS. The [Logon] dialog box is displayed.

  • Page 35: Connecting Pcpro To The Telephony Server

    CHAPTER 3 Setting Up PCPro 3. Connecting PCPro to the Telephony Server Three ways are available for connecting the Telephony Server to the PC (PCPro is installed). Choose one of these methods to suit your particular needs. • Serial / Direct Connection •...

  • Page 36: Serial / Dial-Up Connection

    CHAPTER 3 Setting Up PCPro 3.2 Serial / Dial-up Connection 3.2.1 Connection method STEP 1: Connect PCPro to IOC via modem by using RS-232C serial port. Before setting the [Connection Account Setting], set the following setting. Note: - Modem Setting on IOC side - Modem Setting on PCPro side STEP 2: Connect the modem as shown below.

  • Page 37: Hardware Requirements

    CHAPTER 3 Setting Up PCPro 3.2.2 Hardware requirements Product Name Remarks AT Modem in the marketplace, compliant to the following specification. • Modem supporting AT commands Modem Note 1 • Synchronous/Asynchronous communica- tion • Supporting MNP • Duplex Required on the IOC side 2400 RS-232C CA-3 Cable SV 4PORT CA-A Cable COT Circuit Card...
  • Page 38 CHAPTER 3 Setting Up PCPro • Case 1 10 BASE-T Straight Cable PCPro • Case 2 10 BASE-T Straight Cable PCPro In the case of Network (PC LAN) Connection: Connect PCPro and the system to the existing LAN. 10BASE-T Straight Cable PCPro Server –...

  • Page 39: Hardware Requirements

    CHAPTER 3 Setting Up PCPro 3.3.2 Hardware requirements Description Quantity Remarks Required for the Telephony • 10BASE-T/100BASE-TX LAN cable LAN cable* Up to 1 Server (straight cable) • 10BASE-T/100BASE-TX LAN cable LAN cable* Up to 1 (straight cable) Required for the PC (PCPro) •...
  • Page 40 CHAPTER 3 Setting Up PCPro Select “COM1” for the [Connect using] and click the [OK] button. The following parameter are not available. Note: - Country/region - Area code - Phone number STEP 4: Set the COM1 port. Set as the following parameter. Value Parameter Bits per second...
  • Page 41 CHAPTER 3 Setting Up PCPro STEP 5: On the [Hyper Terminal] window, set as follows referring to the manual of modem to be used. – 25 –...

  • Page 42: Modem Setting On Pcpro Side

    CHAPTER 3 Setting Up PCPro Setting Step Enter as follows from hyper terminal to set the speed between PC and modem. Note 1 • Enter “AT”. • Press the [Enter] key. Set the factory value. Automatic Reply: Enabled Flow control: Disabled Error Free Operation by MNP Data Compression In Error Free Mode: Disabled Echo Back: Disabled...
  • Page 43 CHAPTER 3 Setting Up PCPro STEP 2: Select a modem from the [Modems] tab, and click the [Properties] button. The installed modem is displayed. STEP 3: Select [Modem] tab and select the same value as set for the I/O baud rate on the AIOC command. –...
  • Page 44 CHAPTER 3 Setting Up PCPro XXXXX Modem Properties STEP 4: Back on the [Phone and Modem options] window, select a lacation from [Dialing Rules] tab, and click the [Edit] button. – 28 –...
  • Page 45 CHAPTER 3 Setting Up PCPro – 29 –...
  • Page 46 CHAPTER 3 Setting Up PCPro STEP 5: Select [General] tab on the [Edit Location] window, and set the dialing rules. Set the dialing rules according to your using environment. Note: STEP 6: Exit the [Phone and Modem Options] window. Now the modem setting on PCPro side has been complete. –...

  • Page 47: Communication Link With The Telephony Server

    CHAPTER 3 Setting Up PCPro 4. Communication Link with the Telephony Server 4.1 Establishing a Link To establish a communication link between PCPro and the Telephony Server, follow these steps: STEP 1: Launch PCPro. STEP 2: On the Main Menu, click [System] > [Connect]. or, click the Connect icon on the toolbar. The [Connect] screen is displayed.

  • Page 48: Clearing The Communication Link

    CHAPTER 3 Setting Up PCPro 5. Clearing the Communication Link To clear the communication link between PCPro and the Telephony Server, follow these steps: STEP 1: On the Main Menu, click [System] > [Disconnect] in this order. or, click the [Disconnect] icon on the toolbar.

  • Page 49: Security Setting For Pcpro

    CHAPTER 3 Setting Up PCPro The communication link to the Telephony Server has now been cleared. 6. Security Setting for PCPro For the secure operation of PCPro, the following settings are recommended. For the detail, see “Various Settings of PCPro”. •...
  • Page 50 CHAPTER 3 Setting Up PCPro [Close] button [Exit] icon The commands being executed will exit automatically. Also, If alarms and traffic data are being collected, it will stop. However, in the following cases, they will not exit automatically. [Command without a Menu Bar] •...

  • Page 51: Chapter 4 Pcpro Window Layout

    CHAPTER 4 PCPro Window Layout CHAPTER 4 PCPro Window Layout This chapter describes the [PCPro] window layout and the functions of its components. 1. PCPro Window Component Names and Functions The PCPro main window is organized into the items listed in the table below. System data set on the Telephony Server can be configured or viewed by manipulating a variety of menu choices available from the main window.
  • Page 52 CHAPTER 4 PCPro Window Layout • When connected to the system Reference Item Description Page Main Menu Displays a menu pertaining to the operations of PCPro as a whole. page 37 Toolbar Displays shortcut icons of the commonly used menu choices. page 39 Displays the status of PCPro operation and that of connection with the Tele- Status bar...

  • Page 53: Main Menu

    CHAPTER 4 PCPro Window Layout 2. Main Menu The Main Menu displays a complete repertoire of menus pertaining to the PCPro operations. Click a menu choice on the Main Menu to gain access to the functions listed in the table below. Different menus are displayed according to the user class of the user who has logged in to PCPro.
  • Page 54 CHAPTER 4 PCPro Window Layout Menu cate- Reference Menu choice Function gory Page Closes the currently open command window in Close Note 1 – the work window. Closes all the open command windows in the Close All Note 1 – work window.

  • Page 55: Toolbar

    CHAPTER 4 PCPro Window Layout Available for the command that has a menu bar. Note 2: 3. Toolbar Shortcut icons of the commonly used menus are displayed on the toolbar. Click an icon to gain access to the functions listed in the table below. (2) (3) (4) (5) (6) (7) (8) (9)

  • Page 56: Submenu

    CHAPTER 4 PCPro Window Layout 4. Submenu Displays the submenu associated with the mode selector tab being selected. 4.1 System Data Mode <System Data Mode> Item Description Command entry field Type the name of the command you want to execute. [Execute] button Click to execute the command.

  • Page 57: Search Mode

    CHAPTER 4 PCPro Window Layout 4.2 Search Mode <Search Mode> Item Description Search Keyword entry field Type the part of the command name or function you want to search for. [Search] button Click to launch a search. As a search result, commnad name and the formal name are listed. Search Result List Double-click the command to execute.

  • Page 58: Work Window

    CHAPTER 4 PCPro Window Layout 5. Work Window Displays a screen for configuring the commands executed from the submenus. Only the command that does not have a menu bar can be displayed in this work window. The other com- Note: mands that has a menu bar is displayed in another window.

  • Page 59: Mode Selector Tabs

    CHAPTER 4 PCPro Window Layout 6. Mode Selector Tabs Reference Item Description Page [System Data] tab Switches the submenu view to System Data Mode. page 40 [Search] tab Switches the submenu view to Search Mode. page 41 7. Status bar Item Description Displays the connection account of the Telephony Server with which PCPro has es-...

  • Page 60: Scan Toolbar

    CHAPTER 4 PCPro Window Layout 8. Scan Toolbar Shortcut icons of the commonly used menus are displayed on the toolbar. Click an icon to gain access to the functions listed in the table below. (1) (2) (3) (4) (5) Reference Menu category Item Function...

  • Page 61: Chapter 5 Various Settings Of Pcpro

    CHAPTER 5 Various Settings of PCPro CHAPTER 5 Various Settings of PCPro This chapter focuses on the various settings of PCPro. 1. Connection Account Setting To create a connection account used to establish a communication link between the Telephony Server and PCPro, follow these steps: STEP 1: In the [PCPro] window, select one of the following:...
  • Page 62 CHAPTER 5 Various Settings of PCPro Item Description Displays a list of connection accounts registered on PCPro. When Connection Accounts List one of the connection account is selected from the list, the regis- tered data is displayed in the item (4) - (8) and can be edited. Click to add an additional connection account.
  • Page 63 CHAPTER 5 Various Settings of PCPro STEP 2: Click the Setup button after editing the item (4) - (8). The registered connection account is added to the connection account list. STEP 3: Click [Close] button to close the [connection account setting] screen. Connection account has been set.

  • Page 64: User Account Setting

    CHAPTER 5 Various Settings of PCPro 2. User Account Setting Set the user account for the system connected with PCPro. STEP 1: Open the user account screen in any of the following operations: • Choose [User] > [User Account Setting] on the menu bar. •...
  • Page 65 CHAPTER 5 Various Settings of PCPro Item Description Enter the password of the user account. Note 1 Password A maximum of eight characters can be entered. It is unavailable if a space is en- tered. Enter the password of the user account again. Note 1 Password Confirmation Select the login grade of the user account from the following.

  • Page 66: Change Password

    CHAPTER 5 Various Settings of PCPro A user account has now been created. 3. Change Password The password associated with the user account who is logged in to the system can be changed. in these steps: STEP 1: Open the [Change Password] screen in any of the following operations: •...

  • Page 67: Login Grade Setting

    CHAPTER 5 Various Settings of PCPro 4. Login Grade Setting Set the login grade for the system connected with PCPro. STEP 1: Open the [Login Grade Setting] screen in any of the following operations: • Choose [User] > [Login Grade Setting] on the menu bar. •...
  • Page 68 CHAPTER 5 Various Settings of PCPro Item Description The available login grade (1-16) are displayed for each Data Memory. Note 1 Login Grade List When the login grade is selected, the status on the check boxes for executable com- mands are changed, and they can be edited. Note 2 Remove Click to delete the login grade selected from the Login Grade List.

  • Page 69: Chapter 6 Command Operation

    CHAPTER 6 Command Operation CHAPTER 6 Command Operation This chapter describes how to operate the commands to execute on PCPro. 1. Commands without a Menu Bar Commands without a man bar operate in the work window of PCPro. – 53 –...
  • Page 70 CHAPTER 6 Command Operation • Pop-up Menu is displayed by right-clicking on the window. Item Description Help Description for each parameter is displayed. Tool Tip The range for each parameter can be displayed by clicking the each parameter. Operating Log Displays the operating log.

  • Page 71: Commands With A Menu Bar

    CHAPTER 6 Command Operation 2. Commands with a Menu Bar Commands with a menu bar operate in separate window. Menu Item Description File Exit Exit the command being executed. View View the [Log Management] screen that displays the operating logs. MAT Help Display the details of each parameter.
  • Page 72 CHAPTER 6 Command Operation This page is for your notes. – 56 –...

  • Page 73: Chapter 7 Pcpro Tools

    CHAPTER 7 PCPro Tools CHAPTER 7 PCPro Tools 1. General PCPro Tools is an application tool for uploading/downloading a data to/from the CF card of the system. Only the login user to the Windows who has the administrator rights can install and use the PCPro Tools. Note: 2.

  • Page 74: Pcpro Tools Window Layout

    CHAPTER 7 PCPro Tools 3. PCPro Tools Window Layout – 58 –...
  • Page 75 CHAPTER 7 PCPro Tools Main Menu Item Description File Exit Exits PCPro Tools. Connection Account Setting Creates and verifies a connection account. Tool Install Data Registration Setting Sets/changes the directory to save the program. Note 1 Import Install CD Saves the program from the CDROM to HDD. Help Version Information Displays the version information about PCPro Tools.
  • Page 76 CHAPTER 7 PCPro Tools System Side Item Description System 0 Selects the CF card to write the program. System 1 This item is not displayed when [Use default IP Address] is selected to connect with the system. Note: Drive Item Description Selects the drive inside the CF card to write the pro- gram.

  • Page 77: Chapter 8 Appendix

    CHAPTER 8 Appendix CHAPTER 8 Appendix 1. Uninstalling PCPro To uninstall PCPro, follow these steps: STEP 1: Click [Start] > [Control Panel] in Windows OS. The [Control Panel] dialog box is displayed. STEP 2: Double-click the [Add or Remove Programs] icon. STEP 3: Select [SV8500 PCPro] in the [Add/Remove Programs] dialog box and click the [Delete] button.
  • Page 78 CHAPTER 8 Appendix Item Description Error Message Dialog Displayed when an error occurred while operating the PCPro. Displayed beside the parameter if an illegal data is entered. The error reason can be Error Provider Icon displayed by pointing on the icon with the mouse pointer. Note 1 Note 2 The parameter name on which an illegal data is assigned is displayed in red.

  • Page 79: Exit

    CHAPTER 8 Appendix 2.1 Exit Error Message Description Few commands did not finish. Displayed when any of the following commands is Please close the command being executed. being executed. • Command with a menu bar • Command communicating with the system Displayed when it failed to terminate the data col- Failed to terminate the data collection.

  • Page 80: User Account Setting

    CHAPTER 8 Appendix Error Message Description Displayed when pressing the [Setup] button to set Invalid data exists. an invalid data. Displayed when it failed to set the connection Data assignment failed. account data. Displayed when it failed to delete the connection Data deletion failed.

  • Page 81: Change Password

    CHAPTER 8 Appendix • Invalid contents displayed on an error provider Invalid Content Description Null Displayed when nothing is entered in any parame- ter. Displayed when restricted characters are entered in Restricted characters any parameter restricting the characters. Displayed when it is only spaces entered in the user Full character space ID parameter.

  • Page 82: Login Grade Setting

    CHAPTER 8 Appendix 2.7 Login Grade Setting Error Message Description Failed to load the Login Grade data. Displayed when it failed to load the login grade data. Displayed when pressing the [Setup] button while Executable Command has not been selected. the executable command not selected.
  • Page 83 Printed in Japan 0807-010...

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