NEC Univerge SV8500 Programming Manual page 196

SERVICE CONDITIONS
1. Each feature is defined by the detail specification of each application.
2. Lower layer protocol of Infolink supports TCP/IP + DIX Ethernet Ver. 2.
3. Infolink Data Messages are provided to the ACD tenant programmed in ACDTN.
4. Two-way communications link is provided simultaneously.
5. One link controls one ACD tenant.
6. OAI transmission is also provided via the same link.
7. An IVR equipment may be accommodated per ACD tenant.
PROGRAMMING
STEP 1: ASDT
TN: Tenant number (1-9)
STN: Station number of the IVR (max. 5 digits)
TEC: 1-4
STEP 2: ASHU
Assign the UCD group organized by the station number accommodates the IVR port
STEP 3: ACDTN
IVRNO: IVR Pilot number for UCD service programmed in ASHU
ANSTM: Outbound Answer Timer (0-60 sec.)
STEP 4: ACDIVR - Assign the desired IVR port number for all station numbers to access IVR programmed in
ASDT
IVR: IVR station number programmed in ASDT
PORT: IVR port number (1-255)
STEP 5: ACDCCV - when IVR announcement service is provided.
CCVACT:
CCVACTDATA: IVR announcement equipment number (1-99)
When this command data has already been programmed for OAI features, it is not necessary to program
Note 1:
the data newly.
CCVACT = 1 (Pause; to fill the given period time for the announcement) is not necessary to assign at the
Note 2:
next CCV step after CCVACT = 14 (IVR Announcement).
The announcement number varies depending on each IVR Specifications.
Note 3:
I-99A INFOLINK DATA MESSAGES - ACD
14 (IVR announcement)
Announcement ID for announcement order via Infolink to the IVR
Note 1
Note 2
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Note 3