NEC Univerge SV8500 Programming Manual page 65

ARPR:
COND:
COND DETAIL: For COND=0, fixed "0"
CWON:
CWFL:
ST CCV NO:
ST CCV STP:
CRT:
A-WMT:
HSPL:
AGT-Q:
AWPRST:
PCS:
LOFFW:
CWON < CWFL< maximum number of queuing calls
Note 5:
Available in U.S.A./Canada only.
Note 6:
Work mode after a non-ACD call is released
0/1=Not available/Available
0=overflow is out of service
1=inflow threshold (a value of the call waiting in the queue of the destination
split) is decided by the number of idle operator in the split
2=the fixed number of ACD calls are overflowed
For COND=1, Idle Split Counter (1-250)
For COND=2, Queue Counter (1-699)
Threshold value for CW lamp ON (0-700)
* "0"=CW lamp is out of service
When the number of calls exceeds the value, CW lamp lights
Threshold value for CW lamp flashing (0-700)
* "0"=CW lamp is out of service
When the number of calls exceed the value, CW lamp starts to flash
Stranded Calls CCV Index (0-200. 0=Not available)
Stranded Calls CCV Step (1-20)
Call Recover Time (0-255. 0=Not available)
Analog Work Mode Timeout (0-9999 sec.)
0/1=HOT SPLIT is out of service/in service
0/1=Agent queuing options is not available/available
0/1=Work mode cancel timer is used/not used
when programming AWPI=1~3, AWPO=1, set to "1"
0/1=TALLY REQUIRED is out of service/in service
Necessary Number of agents logged on to the split
0=LOGOFF WARNING is Not available
1~9=Maximum number of agents logged on to the split
ALL=Logoff Warning is executed when the number of log-in user is less than that
of queueing calls.
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CHAPTER 4
Note 5
Note 5
Note 6
Note 6
OFFICE DATA DESIGN