NEC Univerge SV8500 Programming Manual page 62

System data marked with "*" should have already been programmed in the system start-up procedure.
Note:
ACD calls processing event data
STEP 1: ASYD- SYS1, INDEX8 - the maximum number of tenant in the system (including tenant of both
STEP 2: ASYD - SYS1, INDEX92, 93 and 94, b0 - Separate or Common Tenant Data table development for
When data "1" is assigned, data must be assigned for Tenant 1 (TN=1) in the respective commands.
Note 5:
SCF (FN=1) call originating notification
The function is used to notify the status of the calling party to the Host computer when call is originated auto-
matically via SCF (FN=1) and a Non-ACD line from an agent position.
ASYD, SYS1, INDEX449, b0 - SCF Call origination from the first party notification
When the call is originated automatically from the Non-ACD line on the agent position used with the OAI
Note 6:
application system, be sure to set to "1".
Changing Tone to be sent from the calling party
ASYD, SYS1, INDEX47, b4=1 (Tone to be sent is controlled via SCF <FN=127>)
After this data is changed, system initialization must be performed. When the system initialization cannot
Note 7:
be performed, modify this data via the following procedure.
a) Delete all the existing Pilot Numbers via ACDPLT
b) Modify this data
c) Re-assign the Pilot Numbers via ACDPLT
MC-MG(COT) is not supported.
Note 8:
FCCS data
See Section 2.12
"ACD FCCS Data Assignment".
the business system and the ACD system)
the respective commands. 0/1=Separate/Common
INDEX92, b0 (ASYD, System Data-2)
The others than above in INDEX92, 93 and 94, b0: Depends on the office data specifica-
tions.
0/1=Ineffective/Effective
CHAPTER 4
Normally assign "0".
Normally assign "1"
Note 6
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OFFICE DATA DESIGN
Note 5
Note 7 Note 8