NEC Univerge SV8500 Programming Manual page 258

Special Logon ID determines whether a Calling Party can access to a Split. If no Special Logon ID is assigned,
the Calling Party can access only to Split to which the Calling Party belongs. The following show the relation-
ship between Special Logon ID and normal Logon ID for Agent.
<Example> Company Code (3 digits) + Employer ID Number 6 digits
Special Logon ID Code
5 5 5 0 0 0 0 0
Company Code Enter "0" for unused digits.
Logon ID Code
5 5 5 5 5 5 0 0 1
Company Code Employer ID Number
5 5 5 5 5 5 0 0 2
5 5 5 5 5 5 1 3 2
The following table shows the status of Calling Party (Agent) and actions of this feature when making/transfer-
ring a call to PPN or Pilot Number.
Status of
Call to PPN
Calling Party
With
Only Splits having
Special
Special Logon ID
Logon
Note 1
ID
Logon
(Using
Logon
ID)
Without
Only Split to which
Special
Calling Party
Logon
belongs Note 2
ID
Logon (Not using
Logon ID)/Log Restricted
off
If Special Logon ID logs in to multiple Splits, all the applicable Splits are available.
Note 1:
If Calling party logs in to multiple Splits, all the applicable Splits are available.
Note 2:
S-153 SPLIT CONNECTION RESTRICTION - ACD
Special Logon ID is fix to 9 digits. (Enter
"0" for unused digits.) It is possible to logon
to the both of single-split or multi-split.
The setting of Logon ID that each Agent uses
is "Company Code + Employer ID Number".
Maximum digit number of Logon ID Code (LID): 9 digits
Company Code: 0 - 8 digits
Digit number of Employer ID Number:
"Company Code + 1" - "Maximum digit number of LID"
Transfer to PPN
Only Split having Special Logon ID
- Call Transfer - All Calls
- Blind Transfer
- Call Forwarding - Busy Line
- Call Forwarding - Don't Answer
- Call Forwarding - All Calls
- Call Transfer by CCV
Only Split to which Calling Party
belongs.
- Call Transfer - All Calls
- Blind Transfer
- Call Forwarding - Busy Line
- Call Forwarding - Don't Answer
- Call Forwarding - All Calls
- Call Transfer by CCV
Restricted
Call to Pilot
Only when Split hav-
ing Special Logon ID
= Split assigned as a
call/transfer destina-
tion in CCV
Only when Split to
which Calling Party =
Split assigned as a
call/transfer destina-
tion in CCV
Restricted
– 242 –
Transfer to Pilot
Number Number
Only when Split hav-
ing Special Logon ID
= Split assigned as a
call/transfer destina-
tion in CCV
Only when Split to
which Calling Party =
Split assigned as a
call/transfer destina-
tion in CCV
Restricted