Work Mode - NEC Univerge SV8500 Programming Manual

2.3 Work Mode

(a) Work mode manual setting
Use the following procedure to enter Work mode when the contents of the ACD call requires it.
START
Press the WORK key during communication with an ACD call.
The lamp lights up and WORK PENDING is displayed.
Press the RELEASE key.
WORK MODE is displayed, indicating the Work mode.
(End of work)
Press the WORK key.
The lamp goes off and READY is displayed.
Work mode ends, and the position becomes available for receiving the next ACD call.
END
(b) Work mode automatic setting
Use the following procedure if it is required to activate the Work mode automatically after every ACD
call.
START
Press the RELEASE key during communication with an ACD call.
An incoming ACD call is completed.
WORK MODE is displayed, indicating the Work mode.
(End of work)
Press the WORK key.
The lamp goes off and READY is displayed.
Work mode ends, and the position becomes available for receiving the next ACD call.
END
CHAPTER 7
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SYSTEM OPERATIONS