Siemens HiPath 2000 Operating Instructions Manual
Siemens HiPath 2000 Operating Instructions Manual

Siemens HiPath 2000 Operating Instructions Manual

Openstage 20
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Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice ME
OpenStage 20
Operating Instructions
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open

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Table of Contents
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Summary of Contents for Siemens HiPath 2000

  • Page 1 Documentation HiPath 2000, HiPath 3000, HiPath 5000 HiPath OpenOffice ME OpenStage 20 Operating Instructions Communication for the open minded Siemens Enterprise Communications www.siemens.com/open...
  • Page 2: Important Information

    Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
  • Page 3: Location Of The Telephone

    LEDs. Documentation in Internet This and other documentation can be found on the Internet at: http://www.enterprise-communications.siemens.com > Products > Phones & Clients > (Select Product) > Downloads. To view and print documentation in PDF format, you require Acrobat Read- er (free software): http://www.adobe.com...
  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Contents Redialing a number ........24 Ending a call.
  • Page 6 Contents If you cannot reach a destination......55 Call waiting (camp-on) ........55 Busy override - joining a call in progress .
  • Page 7 Contents Using team functions ......79 Activating/deactivating a group call ......79 Accepting a call for another member of your team .
  • Page 8: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 9: Intended Use

    General information Intended use The OpenStage phone is a desktop or wall-mounted unit designed for speech transmission and for connection to the LAN. Any other use is re- garded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit.
  • Page 10: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. OpenStage 20 user interface 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone page 16.
  • Page 11: Ports On The Underside Of The Phone

    Getting to know your OpenStage phone Ports on the underside of the phone Power supply unit Network Handset OpenStage 20 properties Display type LCD, 24 x 2 characters Full-duplex speakerphone function 10/100 Mbps Ethernet switch page 12 Wall mounting...
  • Page 12: Using Network Ports More Efficiently

    Getting to know your OpenStage phone Using network ports more efficiently OpenStage 20 has a built-in 10/100 Mbps Ethernet switch. This means that you can connect a PC to the LAN directly via the phone. Network switch OpenStage 20 To connect OpenStage 20 to a PC, you require only a commercial network cable (uncrossed).
  • Page 13: Keys

    Getting to know your OpenStage phone Keys Function keys Function when key is pressed End (disconnect) call page 24. Redialing page 24. Button for fixed call forwarding (with red LED key) page 28. Activate/deactivate microphone (also for speakerphone mode) page 25. Mailbox key and Menu key Function when key is pressed Open mailbox (with red LED key)
  • Page 14: 3-Way Navigator

    Getting to know your OpenStage phone 3-way navigator Remove the protective film from the ring around the 3-way naviga- tor before using the phone. With this control, you can manage most of your phone’s functions, as well as its displays. Operation Functions when key is pressed In idle mode:...
  • Page 15: Keypad

    Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number key on the keypad twice.
  • Page 16: Display

    Getting to know your OpenStage phone Display Your OpenStage 20 comes with a tilt-and-swivel black-and-white LCD dis- play. Adjust the tilt and contrast to suit your needs page 90. Idle mode Your phone is in idle mode when there are no calls taking place or settings being made.
  • Page 17: Mailbox

    Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups.
  • Page 18: Caller List

    Getting to know your OpenStage phone Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and external calls) or automatically (external calls only; contact your service personnel for details).
  • Page 19: Program/Service Menu

    Getting to know your OpenStage phone Program/Service menu Use the menu key to reach your communication system’s Program/ Service menu. The menu key LED remains red as long as you are in this menu. Example: Menu title Program/Service: *7=Use speed dialing? Further entries are avail- able Menu option...
  • Page 20: Basic Functions

    Basic functions Step by Step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" page 10 care- fully before performing any of the steps de- scribed here on your phone. Answering a call Special default ring signaling is set for your telephone: •...
  • Page 21: Answering A Call Via The Loudspeaker (Speakerphone Mode)

    Basic functions Step by Step Answering a call via the loudspeaker (speak- erphone mode) Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. •...
  • Page 22: Switching To The Handset

    Basic functions Step by Step Switching to the handset Prerequisite: You are engaged in a call in speakerphone mode. Lift the handset. Proceed with your call. Open listening in the room during a call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker.
  • Page 23: Making Calls

    Basic functions Step by Step Making calls Off-hook dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: Replace the handset. On-hook dialing Internal calls: Enter the station number.
  • Page 24: Redialing A Number

    Basic functions Step by Step Redialing a number The last three external telephone numbers dialed are stored automatically. If this feature is configured (contact your service personnel), account codes entered are also saved page 58. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Press the key once to dial the number last dialed.
  • Page 25: Rejecting Calls

    Basic functions Step by Step Rejecting calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). The phone is ringing. The caller appears on the screen. Press the key shown.
  • Page 26: Calling A Second Party (Consultation)

    Basic functions Step by Step Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Consultation? Confirm. Call the second party. Return to the first party: Return to held call? Confirm, Quit and return?
  • Page 27: Transferring A Call

    Basic functions Step by Step Transferring a call If the person you are speaking to wants to talk to anoth- er colleague of yours, you can transfer the call that col- league. Consultation? Confirm. Enter the number of the party to which you want to transfer the call.
  • Page 28: Call Forwarding

    Basic functions Step by Step Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) When call forwarding is active, a special dial tone sounds when you lift the handset.
  • Page 29: Using Call Forwarding No Reply (Cfnr)

    Basic functions Step by Step Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are re- ceived while another call is ongoing can be automatical- ly forwarded to a specified telephone. Press the key shown.
  • Page 30: Call Forwarding In The Event Of Telephone Failure (Cfss)

    Basic functions Step by Step Call forwarding in the event of telephone failure (CFSS) If configured (consult your service personnel), you can define an internal or external call forwarding destination that activates in the event of telephone failure. Press the key shown. *9411= CFSS on? Select and confirm the option shown.
  • Page 31: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)

    Basic functions Step by Step Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network.
  • Page 32: Using Callback

    Basic functions Step by Step Using callback You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback •...
  • Page 33: Viewing And Deleting A Stored Callback

    Basic functions Step by Step Viewing and deleting a stored callback Open the idle menu page 16. View callbacks? Select and confirm the option shown Next callback? Select and confirm to display additional entries. Deleting a displayed entry Delete? Confirm. Ending retrieval Exit? Select and confirm the option shown.
  • Page 34: Enhanced Phone Functions

    Enhanced phone functions Step by Step Enhanced phone functions Answering calls Accepting a specific call for your colleague You hear another telephone ring. Press the key shown. More features? Select and confirm the option shown. *59=Pickup - directed? Select and confirm the option shown if nec.
  • Page 35: Using The Speakerphone

    Enhanced phone functions Step by Step Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speaker- phone mode.
  • Page 36: Answering Calls From The Entrance Telephone And Opening The Door36

    Enhanced phone functions Step by Step Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the en- trance telephone and to activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering...
  • Page 37 Enhanced phone functions Step by Step Activating the door opener Press the key shown. *89=Door opener on? Select and confirm the option shown. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". 3=change password? Select the displayed function and press the "OK" dialog key to change the code.
  • Page 38: Making Calls

    Enhanced phone functions Step by Step Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific re- quest.
  • Page 39: Using The Caller List

    Enhanced phone functions Step by Step Using the caller list Detailed information, as well as a sample display entry are provided on page 18. Retrieving the Caller List Prerequisite: Service personnel has set up a caller list for your telephone. Open the idle menu page 16.
  • Page 40: Dialing A Number From The Internal Directory

    Enhanced phone functions Step by Step Dialing a number from the internal directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Con- tact your service personnel to find out if one was con- figured for your system.
  • Page 41: Dialing From The Telephone Database (Ldap)

    Enhanced phone functions Step by Step Dialing from the telephone database (LDAP) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been con- figured in the system.
  • Page 42 Enhanced phone functions Step by Step The result is displayed If only one name is found, it is displayed. Call? Confirm. If several names are found (max. 50), the first name is displayed. Scroll to next or previous entry, Scroll Next? confirm, Scroll Previous? select and confirm the option shown.
  • Page 43: Making Calls Using System Speed-Dial Numbers

    Enhanced phone functions Step by Step Making calls using system speed-dial num- bers Prerequisite: You know the system speed-dial num- bers (consult your service personnel). Press the key shown. *7=Use speed dialing? Select and confirm the option shown. Enter a three-digit speed-dial number. if nec.
  • Page 44: Talking To Your Colleague With A Speaker Call

    Enhanced phone functions Step by Step Press the required speed-dial key. If the key is already in use, the programmed phone number appears on the screen. Change Confirm. First enter the external code and then the external sta- tion number. Save Confirm.
  • Page 45: Talking To Your Colleague With Discreet Calling

    Enhanced phone functions Step by Step Talking to your colleague with discreet call- If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (dis- creet calling).
  • Page 46: Associated Dialing/Dialing Aid

    Enhanced phone functions Step by Step Associated dialing/dialing aid If this function has been configured (contact your ser- vice personnel), you can use a dialing aid to dial num- bers and set up calls for your telephone. The operating procedure depends on whether the dial- ing aid is connected to the S bus or the a/b (T/R) port.
  • Page 47: During A Call

    Enhanced phone functions Step by Step During a call Using call waiting (second call) Callers can still reach you while you are engaged in an- other call. A signal alerts you to the waiting call. You can ignore or accept the second call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later You can block the second call or the signal tone...
  • Page 48: Preventing And Allowing Call Waiting (Automatic Camp-On)

    Enhanced phone functions Step by Step Preventing and allowing call waiting (auto- matic camp-on) If this function has been configured (ask your service personnel), you can prevent or allow a second call page 47 from being signaled by automatic camp-on during an ongoing call.
  • Page 49: Parking A Call

    Enhanced phone functions Step by Step Parking a call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Prerequisite: You are conducting a call.
  • Page 50: Conducting A Conference

    Enhanced phone functions Step by Step Conducting a conference In a conference call, you can talk to as many as four oth- er parties at the same time. These may be internal or external users. You can only add parties to or remove them from a conference if you initiated the conference.
  • Page 51 Enhanced phone functions Step by Step Leaving a conference Leave conference? Select and confirm the option shown. Replace the handset, if this feature is configured (con- tact your service personnel). Ending a conference End conference? Select and confirm the option shown. Replace the handset, if this feature is configured (con- tact your service personnel).
  • Page 52: Activating Tone Dialing/Dtmf Suffix-Dialing

    Enhanced phone functions Step by Step Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the key shown. *53=DTMF dialing? Select and confirm the option shown. You can use the keys through to transmit DTMF signals.
  • Page 53: Transferring A Call After A Speaker Call Announcement In A Group

    Enhanced phone functions Step by Step Transferring a call after a speaker call an- nouncement in a group If this function has been configured (contact your ser- vice personnel), you can use a speaker call (announce- ment, page 44) to announce a call in progress to a group of users page 79.
  • Page 54: Send Trunk Flash

    Enhanced phone functions Step by Step Send trunk flash To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com- munications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the ser- vice code or telephone number.
  • Page 55: If You Cannot Reach A Destination

    Enhanced phone functions Step by Step If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Camp-on Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ring tone.
  • Page 56: Using Night Answer

    Enhanced phone functions Step by Step Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by ser- vice personnel (standard night answer service) or by you (temporary night answer service).
  • Page 57: Displaying And Assigning Call Charges

    Displaying and assigning call charges Step by Step Displaying and assigning call charges Displaying call charges (not for U.S.) For the current call: Call charges are shown by default on the display when a call ends. If you want to display call charges as they occur during a chargeable call, your service personnel must request this option from the network operator.
  • Page 58: Dialing With Call Charge Assignment

    Displaying and assigning call charges Step by Step Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined ac- count codes for you. Press the key shown. *60=Account code? Select and confirm the option shown. Enter account code.
  • Page 59: Privacy/Security

    Privacy/security Step by Step Privacy/security Turning ringer cutoff on and off If you do not wish to take calls, you can activate the ring- er cutoff function. Calls are only identified by one ring signal, and they are shown on the display. Activating Open the idle menu page 16.
  • Page 60: Caller Id Suppression

    Privacy/security Step by Step Caller ID suppression You can prevent your station number or name from ap- pearing on the displays of external parties you call. The feature remains active until you deactivate it. Activating Open the idle menu page 16. Suppress call ID? Select and confirm the option shown.
  • Page 61: Monitoring A Room

    Privacy/security Step by Step Monitoring a room You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored Press the key shown.
  • Page 62: Trace Call: Identifying Anonymous Callers (Not For U.s.)

    Privacy/security Step by Step Trace call: identifying anonymous call- ers (not for U.S.) You can identify malicious external callers. You can record the caller’s phone number during a call or up to 30 seconds after a call. In this case, you should not hang Press the key shown.
  • Page 63: Locking The Telephone To Prevent Unauthorized Use

    Privacy/security Step by Step Locking the telephone to prevent unau- thorized use You can prevent unauthorized parties from using your phone in your absence. Lock and unlock phone Open the idle menu page 16. Lock phone? Select and confirm the option shown. Unlock phone? select and confirm the option shown.
  • Page 64: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/security Step by Step Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and unlock other telephones to prevent unautho- rized access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.
  • Page 65: Saving Your Pin

    Privacy/security Step by Step Saving your PIN Enter the lock code to use the functions • for protecting your phone against unauthorized use page 63 • for using another telephone like your own. page 70 You can save this code. Press the key shown.
  • Page 66: More Functions/Services

    More functions/services Step by Step More functions/services Appointments function You can configure your phone to call you to remind you about appointments page 67. You must save the required call times. You can enter a single appointment that will take place in the next twen- ty-four hours or you can enter a daily recurring appoint- ment.
  • Page 67: Using Timed Reminders

    More functions/services Step by Step Using timed reminders Prerequisite: You have saved a reminder page 66. The saved time arrives. Reminder at 1200 The phone is ringing. The appointment time is dis- played. Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is re- peated five times and then deleted.
  • Page 68: Viewing And Editing Incoming Messages

    More functions/services Step by Step Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Open the idle menu page 16. View sent message? Select and confirm the option shown. Message sent? Confirm. The text message is displayed.
  • Page 69: Leaving An Advisory Message

    More functions/services Step by Step Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the callers display. Open the idle menu page 16.
  • Page 70: Using Another Telephone Like Your Own For A Call

    More functions/services Step by Step Using another telephone like your own for a call Other parties can temporarily use your phone like their own for an outgoing call. Press the key shown. PIN and Authorization Select and confirm the option shown. *508=Temporary Phone? Select and confirm the option shown.
  • Page 71: Resetting Services And Functions (System-Wide Cancellation For A Telephone)

    More functions/services Step by Step Resetting services and functions (system-wide cancellation for a tele- phone) A general reset procedure is available for initiated func- tion. The following functions are deleted, if enabled: • Forwarding on • Advisory msg. on • Ringing group on •...
  • Page 72: Activating Functions For Another Telephone

    More functions/services Step by Step Activating functions for another tele- phone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service): • Do not disturb, code: 97/#97 page 59 • Call forwarding, code 13/#1 page 28 •...
  • Page 73: Using System Functions From Outside (Disa: Direct Inward System Access)

    More functions/services Step by Step Using system functions from outside (DISA: Direct Inward System Access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions: •...
  • Page 74: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    Contact your network provider to find out which ISDN functions can be code-operated in your country. Siemens Enterprise Communications GmbH & Co. KG shall not be liable for damages/ costs which may be incurred by fraudulent activ- ities or remote operation (such as toll fraud).
  • Page 75: Controlling Connected Computers Or Programs Running On Them/Telephone

    More functions/services Step by Step Controlling connected computers or programs running on them/telephone data services If this function has been configured (contact your ser- vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.
  • Page 76: Communicating With Pc Applications Over A Csta Interface

    More functions/services Step by Step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, via your phone display.
  • Page 77: Controlling Relays

    More functions/services Step by Step Controlling relays (only for HiPath 3000) If this function has been configured (contact your ser- vice personnel), you can use up to four relays to enable/ disable different devices (such as a door opener). Depending on how you program the relays, you can ac- tivate and deactivate them manually them or configure them to activate and deactivate automatically (after tim- eout).
  • Page 78: Radio Paging (Not For U.s.)

    More functions/services Step by Step Radio paging (not for U.S.) If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page.
  • Page 79: Using Team Functions

    Using team functions Step by Step Using team functions If configured (consult your service personnel), your tele- phone is part of a team. The team consists of internal phones that are able to use certain functions. Activating/deactivating a group call Special features must be taken into consider- ation if your telephone operates with HiPath 5000 (system networking via PC...
  • Page 80 Using team functions Step by Step Group name No "X" means that the call is deactivated. Next? Confirm. The next group/trunk number is displayed with a group name. Leave group? Select and confirm the option shown. The audible tone for the group/trunk displayed is deacti- vated.
  • Page 81: Accepting A Call For Another Member Of Your Team

    Using team functions Step by Step Accepting a call for another member of your team You can use your own telephone to accept calls for oth- er telephones in your team, even while engaged in an ongoing call. To do this, contact your service personnel to find out if a pickup group has been configured.
  • Page 82: Uniform Call Distribution (Ucd)

    Using team functions Step by Step Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents) to which calls are distributed. An incoming call is always assigned to the agent idle the longest.
  • Page 83 Using team functions Step by Step Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is ex- cluded from call distribution for a set period or until you log back on.
  • Page 84: Special Functions In The Lan (Pc Network)

    Special functions in the LAN (PC network) If your telephone is operating in a HiPath 5000 environ- ment, multiple HiPath 2000/HiPath 3000 systems are interconnected via a LAN (Local Area Network, such as a proprietary PC network). You are conducting a call via the LAN (PC network).
  • Page 85: Setting Up "Follow Me" Call Forwarding

    Open the idle menu page 16. DISA intern? Select and confirm the option shown. (DISA) station number of the HiPath 2000/HiPath 3000. Confirm your entry. Enter the (DISA) station number of your phone. Confirm your entry. Activating Open the idle menu page 16.
  • Page 86: Using Night Answer

    Special functions in the LAN (PC network) Step by Step Using night answer If authorized (contact your service personnel), you can set telephones in other HiPath 2000/HiPath 3000 com- munications platforms as the night answer page 56. Open the idle menu page 16.
  • Page 87: Ringing Group

    Step by Step Ringing group You can have calls for your telephone signaled audibly at external telephones or at telephones in other HiPath 2000/HiPath 3000 communications platforms page 81. Saving, displaying, and deleting telephones for the ringing group Press the key shown.
  • Page 88: Controlling Relays (Only For Hipath 3000)

    Special functions in the LAN (PC network) Step by Step Controlling relays (only for HiPath 3000) If this feature is configured (contact your service person- nel), you can also control relays page 77 in other HiPath 3000 communications platforms. Open the idle menu page 16.
  • Page 89: Opening A Door

    16. DISA intern? Select and confirm the option shown. Enter the (DISA) station number of the HiPath 2000/ HiPath 3000 where you wish to control the door open- Confirm your entry. Enter the (DISA) station number of the phone you wish to use to control the door opener.
  • Page 90: Individual Phone Configuration

    Individual phone configuration Step by Step Individual phone configuration Adjusting display settings Adjusting the display to a comfortable reading angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Setting contrast The display has four contrast levels that you can set ac- cording to your light conditions.
  • Page 91: Adjusting Audio Settings

    Individual phone configuration Step by Step Adjusting audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal require- ments. Adjusting the receiving volume during a call You are conducting a call. Raise or lower the volume. Keep pressing the key until the desired volume is set.
  • Page 92: Adjusting The Speakerphone To The Room Acoustics

    Individual phone configuration Step by Step Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your environment: "Quiet room", "Normal room"...
  • Page 93: Testing The Phone

    Testing the phone Step by Step Testing the phone Testing the telephone functions You can test your phone’s functionality. Prerequisite: The phone is in idle mode. Press the key shown. More features? Select and confirm the option shown. *940=Phone test? Select and confirm the option shown.
  • Page 94: Different Displays In A Hipath 4000 Environment

    Depending on the system configuration, some display texts may differ from the display texts described in this document. Please refer to the following table for an overview of such texts: HiPath 2000 HiPath 3000 HiPath 4000 Display Description...
  • Page 95: Fixing Problems

    Fixing problems Step by Step Fixing problems Responding to error messages on the screen Invalid entry Possible cause: Station number is incorrect. Possible reaction: Enter correct station number. Not authorized Possible cause: Locked function selected. Possible reaction: Apply to service personnel for authorization for relevant function.
  • Page 96: Troubleshooting

    Fixing problems Step by Step Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your telephone ( page 59). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.
  • Page 97: Index

    Index Index in the event of telephone failure ..30 MSN in CO ..........31 Call log ............18 Call request ..........18 Numerics Call signal ............. 20 3-way navigator .......... 14 Call volume ..........20, 91 Call waiting ..........55 accepting ..........
  • Page 98 Index from the internal directory ....40 from the LDAP database ...... 41 Handsfree answerback ......35 using redial ..........24 .............. 35 Direct inward system access (DISA) ..73 .............. 35 Directory, internal ........40 HiPath 5000 DISA ............. 73 "follow me"...
  • Page 99 Index answering ..........68 deleting/displaying ......... 67 Radio paging equipment PSE ....78 receiving ..........68 Recall ............53 sending ............ 67 Receiving volume ......... 20, 91 Multiple subscriber number (MSN) Redialing a number ........24 forwarding ..........31 from the caller list ........
  • Page 100 Index Tel. data service ......... 75 Telephone locking ............63 locking/unlocking ........63 settings ............ 90 Telephone database LDAP ....... 41 Telephone functions, testing ....93 Telephone maintenance ......96 Telephone test ........... 93 Temporary phone ........70 Testing the telephone .......
  • Page 101: Overview Of Functions And Codes

    Overview of functions and codes Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (con- tact your service personnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and confirm or enter a code)..
  • Page 102 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 19 (=display) Code Data I/O Service Directory 1=internal 2=LDAP DISA DISA intern Discreet Call DND on DND off Door opener on Door opener off DTMF dialing En-bloc dialing Dial Forwarding on...
  • Page 103 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 19 (=display) Code Lock all phones Lock phone Unlock phone Change PIN Mute on Mute off Night answer on Night answer off Open door Override Page Answer page (not for U.S.) Park a call...
  • Page 104 Overview of functions and codes ... Interac- ... Via the Program/Service Functions tively menu page 19 (=display) Code Speaker call Suppress call ID Restore caller ID Tel. data service Temporary MSN (not for U.S.) Temporary Phone Timed reminder on Timed reminder off Toggle/Connect Trace call Transfer...
  • Page 105 Subject to availability. Right of modification reserved. The trademarks used Siemens Enterprise Communications are owned by Siemens Enterprise www.siemens.com/open Communications GmbH & Co. KG or their re- spective owners.

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