Privacy And Data Security - Siemens HiPath 3000 Series Service Documentation

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Privacy and Data Security

This telephone system uses and processes personal data (as in call detail recording, telephone
displays and customer data records).
In Germany, the processing and use of such data is subject to various regulations, including
those of the Federal Data Protection Law (Bundesdatenschutzgesetz, BDSG). Observe all ap-
plicable laws in other countries.
The objective of privacy legislation is to prevent infringements of an individual's right to privacy
based on the use or misuse of personal data.
By protecting data against misuse during all stages of processing, privacy legislation also pro-
tects the material interests of the individual and of third parties.
The customer is responsible for ensuring that the system is installed, operated, and
maintained in compliance with the applicable data protection, labor, and labor protec-
tion laws.
Employees of Siemens Enterprise Communications GmbH & Co. KG are bound to safeguard
trade secrets and personal data under the terms of the company's work rules.
It is imperative to observe the following rules to ensure that the statutory provisions relating to
service (on-site or remote) are strictly followed. This safeguards the interests of the customer
and offers added personal protection.
A conscientious and responsible approach helps protect data and ensure privacy:
Ensure that only authorized persons have access to customer data.
Use the password features of the system with no exceptions. Never give passwords to an
unauthorized person orally or in writing.
Ensure that no unauthorized person can ever process (store, modify, transmit, disable or
delete) or use customer data.
Prevent unauthorized persons from gaining access to data media (such as backup CDs or
log printouts). Access should also be prevented during service calls as well as when stor-
ing and transporting data.
Ensure that data media which are no longer required are completely destroyed. Ensure
that documents are not generally available.
Work closely with your customer contact; this promotes trust and reduces your work-
load.
A31003-H3590-S100-7-7620, 06/2012
HiPath 3000/5000 V9, Service documentation
Introduction and Important Notes

Privacy and Data Security

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