Example For Using The Thumb Rule; Hipath 3000/5000 V9 Configuration - Siemens HiPath 3000 Series Service Documentation

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2.5.4

Example for Using the Thumb Rule

Using a standard configuration, the following example illustrates a calculation based on the
thumb rule.
2.5.4.1

HiPath 3000/5000 V9 Configuration

Number Type
100 Anate (analog telephones, terminal devices)
100 Digital terminal devices
20 Digital terminal devices with CTI-controlled functions
20 IP phones
1 Call pickup group consisting of two analog telephones and eight digital telephones
5 ACD agents of digital telephones with 32 calls per hour and display update every
5 seconds
2 Attendant consoles
60 Digital trunks to CO, of which 5 are for ACD application
30 Digital trunks to other systems via TDM (CorNet-N)
The calculations are made using default traffic values. The thumb rule produces the following
results:
100 · 3,4 +
(100 + 20) · 6.3 +
20 · 7.3 +
5 · (179 / 5 + 65 · 32 / 16) + ACD agents (32 calls per hour and agent, i.e. C = 32/16)
1 · 4,8 +
2 · 252 +
55 · 22.9
30 · 18.9 +
20 · 1.7 +
1 · (0,06 · 9 · 10 + 0,48 · 9 · 8) Call pickup group
= 4,480
According to Table 2-34, 22,600 points are available for HiPath 3800. Implementation with Hi-
Path 3800 is, consequently, possible.
A31003-H3590-S100-7-7620, 06/2012
HiPath 3000/5000 V9, Service documentation
Anate
Digital devices, but without ACD agents
IP phones
One ACD group
Attendant consoles
Digital trunks minus the 5 ACD trunks
Networking trunk via TDM
Additional overhead for the 20 CTI-controlled terminal devices
Total number of points
System Data
Dynamic Configuration Rules
sysdat.fm
2-67