Troubleshooting; If Dap Is Not Working - Nortel CS 1000 Manual

238 System maintenance
5

Troubleshooting

The Troubleshooting section provides settings you can check to resolve
some common configuration problems.
•
"If DAP is not working" (page 238)
•
"If you cannot make calls from a DECT handset to an IP/TDM
telephone on the call server (SIPN Configuration)" (page 239)
•
"If you cannot make calls between DECT handsets (SIPN
Configuration)" (page 240)
•
"If you cannot make calls to or from a DECT handset with SIPL
configuration" (page 242)

If DAP is not working

Prerequisites
•
The signaling server, call server, and DAP Controller are configured
and connected to the Ethernet.
•
SIP DECT is configured in the IP DECT Configurator.
If DAP is not working, ensure that the DHCP and TFTP servers are
configured and running.
If you use the MS Windows DHCP Server, ensure:
•
the scope is created
•
the IP address range is added
•
the scope options are configured
•
the scope is activated
•
Microsoft Windows DHCP Server is running
If the system files used by the previous version of DAP Controller
remains on the hard drive, the DAP Controller uses that
software, and you need only activate the system.
If the system files are no longer present on the hard drive,
perform one of the following steps:
For more information, see
OR
Create a new system. For more information, see
using IP DECT Configurator" (page
Nortel Communication Server 1000
SIP DECT Fundamentals
NN43120-123 02.02 30 March 2010
Copyright © 2008-2010 Nortel Networks. All Rights Reserved.
"Import a system" (page
108).
--End--
234).
"Configuration