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Diagnostic tools for troubleshooting
Hospitality Integrated Voice Services card status LED
indicator
553-3001-359 Standard 2.00 September 2004
Maintenance
This chapter focuses on the maintenance of the Voice Services equipment. It
requires that the system operate correctly before beginning to diagnose Voice
Services problems. Communication Server 1000M and Meridian 1:
Large System Maintenance (553-3021-500), Communication Server 1000M
and Meridian 1: Small System Maintenance (553-3011-500),
Communication Server 1000S: Maintenance (553-3031-500), and
Communication Server 1000E: Maintenance (553-3041-500) describe how
to maintain an entire system. This chapter describes how to maintain the
Hospitality Integrated Voice Services card as an integral part of the system.
Use diagnostic tools to troubleshoot problems in the system, including
problems with the Hospitality Integrated Voice Services card. When
diagnosing Hospitality Integrated Voice Services problems, it may be
necessary to use more than one of the following diagnostic tools:
•
LED indicators
•
display codes
•
card self-tests
•
sanity monitoring
•
LD commands
•
history files
The Hospitality Integrated Voice Services card has a card LED indicator at
the top of the faceplate. The card LED is a red LED that indicates the status
of the card. If the LED is ON, the card can be faulty or disabled. When the
card is powered on, the card blinks three times during self-test and then it
stays ON if functioning correctly. If the card is not functioning correctly, the
LED turns ON without blinking and stays ON. The LED turns OFF when the
card is software-enabled.