Lexmark X940E Setup Manual
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Lexmark X940E Setup Manual

Lexmark X940E Setup Manual

Lexmark x940e: setup guide
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Download this manual See also: Troubleshooting Manual, Administrator's Manual
Lexmark MFP

Setup Guide

April 2007
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2007 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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Summary of Contents for Lexmark X940E

  • Page 1: Setup Guide

    Setup Guide April 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc.

  • Page 2: Safety Information

    (55 lb); therefore, it requires two people to roll it safely while it is on its scanner shelf. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

  • Page 3: Table Of Contents

    Contents Safety information...2 Overview...7 Printer configurations...7 Selecting a location for the printer...7 Available options...8 Step 1: Setting up the printer...10 Unboxing the printer and removing packaging...10 Checking the box contents ... 10 Removing packaging from the printer... 11 Installing the toner cartridges...14 Attaching the paper bails...16 Attaching the scanner to the printer...18 Attaching the scanner to its shelf...
  • Page 4 Sending a fax...40 Sending a fax using the control panel ... 40 Improving fax quality...40 Step 5: Setting up the E-mail function...42 Getting ready to e-mail...42 Setting up the e-mail function ... 42 Setting up the address book... 42 E-mailing a document...43 Sending an e-mail using the keypad ...
  • Page 5 Incorrect characters print...51 Option does not operate correctly or quits after it is installed...51 Reset the printer ... 51 Check to see if the option is connected to the printer... 51 Make sure the option is installed ... 51 Make sure the option is selected ... 51 Drawers...51 Make sure the paper is loaded correctly...

  • Page 7: Overview

    Overview Printer configurations Basic models Automatic Document Feeder (ADF) Control panel Standard exit bin Standard 520-sheet tray (Tray 1) Cabinet or high capacity feeder. The high capacity feeder consists of: 520-sheet tray (Tray 2) 2000-sheet dual input • 6—867-sheet tray (Tray 3) •...

  • Page 8: Available Options

    For the basic printer, the recommended amount of space to allow for the printer height is 693 mm (27.28 in.). For other clearance measurements, follow this illustration: For the fully configured printer, the recommended amount of space to allow for the printer height is 1,750 mm (68.89 in.).
  • Page 9 Firmware cards • Bar Code and Forms • ImageQuick • IPDS and SCS/TNe • PrintCryption • PRESCRIBE Note: Use a #2 Phillips screwdriver to remove the system board access cover. Other internal options • RS-232 serial interface card • Parallel 1284-B interface card •...

  • Page 10: Step 1: Setting Up The Printer

    Step 1: Setting up the printer Unboxing the printer and removing packaging Checking the box contents The printer and all its items arrive in several boxes. You followed the box artwork or an unpacking sheet to remove the items from each box properly to avoid any damage. Once all boxes are unpacked, verify that you have the following items: Four toner cartridges: black, cyan, magenta, and yellow Setup Guide...

  • Page 11: Removing Packaging From The Printer

    Four brackets to attach the scanner to its scanner shelf Connector bracket, which secures the scanner shelf to the printer Software and Documentation CD USB cable Power cord Scanner 10 Paper bails and a template 11 Paper size labels for the trays 12 Wrench 13 Scanner shelf Removing packaging from the printer...
  • Page 12 Open the front printer door. Pull the black stopper out. Press the button located on the bottom of the metal latch, and then pull the metal latch up.
  • Page 13 Pull the Styrofoam packaging out. Lower the metal bar. Pull the tag to remove the packaging strips. Locate the side of the printer shown in step 10. Lift the release latch.

  • Page 14: Installing The Toner Cartridges

    Lower the door. Keep the metal bar down. Pull on the packaging as shown to release and remove the red metal brackets. Push the metal bar up. Push the metal latch down. Installing the toner cartridges Unpack the toner cartridges. Remove the packaging wrapped around each cartridge.
  • Page 15 Pull the tape from each cartridge. Insert the black toner cartridge into the printer. Warning: Make sure the toner cartridge is fully inserted before completing step 5. Turn the knob on the cartridge clockwise to lock the cartridge into place. Insert the remaining three cartridges.

  • Page 16: Attaching The Paper Bails

    Close the door. Attaching the paper bails You should find a package with the paper bails and a template in Tray 1. The paper bails help prevent offset bin stacking by guiding each sheet of paper or specialty media into the standard exit bin.
  • Page 17 Remove the film to expose the sticky pad on each paper bail, and then place each bail in an area indicated by the template. Press on each paper bail for 25 seconds to make sure each bail adheres well.

  • Page 18: Attaching The Scanner To The Printer

    Attaching the scanner to the printer Attaching the scanner to its shelf Note: This operation requires a #2 Phillips screwdriver. CAUTION: The scanner weighs 25 kg (55 lb); therefore, it requires two people to lift it safely. Lift the scanner, and then set it on its shelf. Locate the four brackets that came in the box with the printer and the scanner shelf.

  • Page 19: Rolling The Printer Under The Scanner Shelf

    Align the screw, and then tighten it. Attach the right front bracket in the same way. Align the two holes on the left rear bracket with the holes on the shelf. Insert the screws, and then tighten them. Attach the right rear bracket in the same way. Rolling the printer under the scanner shelf CAUTION: The printer weighs 91.2 kg (201 lb);...
  • Page 20 Roll the printer under the scanner shelf.

  • Page 21: Installing The Connector Bracket

    Installing the connector bracket When you unpacked the printer, you should have found the connector bracket in its own bag. At the rear of the printer, remove the two screws shown.

  • Page 22: Connecting Scanner Cables To The Printer

    Align the connector bracket with the holes, and then insert the screws and tighten them. Connecting scanner cables to the printer Locate the three cables on the back of the scanner. Attach the black scanner-printer interface cable to the printer, and then tighten the two screws.

  • Page 23: Connecting Your Printer To A Single Computer Or To A Network Of Computers

    Attach the gray data cable to the printer RIP card as shown, and then tighten the two screws. Attach the scanner power cable to the printer. Connecting your printer to a single computer or to a network of computers Decide if the printer needs to be connected to just one computer (local) or to many computers on network (network). Setting the printer up with local setup Local printing is printing to a locally attached printer (a printer that is connected directly to your computer with a USB or parallel cable).

  • Page 24: Setting The Printer Up With Network Setup

    Insert the USB cable into the printer, and then attach the other end of the cable to the computer. Insert the power cord into the printer, and then insert the plug into a wall outlet. Turn the printer on. Verify printer setup by printing a menu settings page. For more information, see “Printing a menu settings page” on page 46.
  • Page 25 In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing methods require the installation of printer software and the creation of a network port. Printing method IP printing • Printer is connected directly to the network using a network cable, such as an Ethernet cable.
  • Page 26 Connect the Ethernet cable as shown. Insert the power cord into the printer, and then insert the plug into a wall outlet. Turn the printer on. Insert the CD. Verify printer setup by printing a network setup page. For more information, see “Printing a network setup page” on page 46.

  • Page 27: Moving The Printer

    Moving the printer If the printer location needs to change, or the printer and media handling options, like trays or finishers, need to be shipped to a new location, all media handling options must be removed from the printer. For shipping, pack the printer and media handling options securely to avoid damage.

  • Page 28: Disassembling The Printer From The Scanner Shelf Prior To The Move

    Disassembling the printer from the scanner shelf prior to the move Turn the printer off. Unplug the printer power cord.
  • Page 29 Remove the connector bracket. Disconnect all cables from the back of the printer and scanner. Remove any paper or specialty media from the standard exit bin. Remove any paper or specialty media from the multipurpose feeder. Grasp the extension on the multipurpose feeder, and then fully collapse it.

  • Page 30: Shipping The Printer

    Push the multipurpose feeder up to close it. Move the printer from under the scanner shelf. CAUTION: The printer weighs 91.2 kg (201 lb); therefore, it requires two people to roll it safely. CAUTION: If you need to roll the scanner and its shelf elsewhere, the scanner weighs 25 kg (55 lb); therefore, it requires two people to roll it safely.
  • Page 31 Complete the setup of the printer and scanner by completing the steps in each heading in this chapter: “Step 1: Setting up the printer” on page 10. Verify that the printer and scanner are functioning properly. For more information, see “Step 7: Verifying printer setup”...

  • Page 32: Step 2: Loading Paper

    Step 2: Loading paper This section explains how to load the 520-, 867-, 1133-sheet trays, and the multipurpose feeder. For information on paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays, see the User's Guide. Loading the 867- and 1133-sheet trays Although the 867-sheet tray and the 1133-sheet tray are different in appearance, they support the same paper sizes and types and require the same process for loading paper.

  • Page 33: Using The Multipurpose Feeder

    Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Load the paper stack with the recommended print side faceup. Make sure the paper guides are secure against the edges of the paper. Insert the tray into the printer.
  • Page 34 Pull the multipurpose feeder tray down. Grasp the extension, and gently pull it out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
  • Page 35 Load the paper, and then adjust the paper guides so that they lightly touch the edges of the paper stack. • Load letter, A4, and transparencies with the recommended print side facedown and the long edge of the paper entering the printer first. •...

  • Page 36: Step 3: Setting Up The Copy Function

    Step 3: Setting up the Copy function Use the ADF for multiple-page documents. You can load up to 75 sheets. The printer can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e- mail from the printer.

  • Page 37: Copying Using The Scanner Glass (Flatbed)

    Change the copy settings as needed. Touch Copy It. Copying using the scanner glass (flatbed) Place an original document facedown on the scanner glass in the upper left corner. On the home screen, touch Copy, or use the keypad to enter the number of copies. The copy screen appears.

  • Page 38: Step 4: Setting Up The Fax Function

    Step 4: Setting up the Fax function Use the ADF for multiple-page documents. You can load up to 75 sheets. The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Note: Only one FTP address may be sent to the server at a time. Once an FTP destination has been configured by your system support person, the name of the destination becomes available as a shortcut number or listed as a profile under the Held Jobs icon.

  • Page 39: Setting Up The Fax Function Using The Embedded Web Server

    Use the virtual keyboard to type the fax station name, and then touch Enter. The prompt screen changes to the fax station number screen. A fax station number is the telephone number of the sending fax machine, business, other entity, or individual. Use the virtual keypad to type the fax station number, and then touch Enter.

  • Page 40: Sending A Fax

    Click Configuration. If you are changing fax modes, you must click Submit before you can access the configuration page. Note: During the printer power-on sequence, if the print server is configured to use Network Time Protocol (NTP) time, the current date and time are provided. However, you must set the time zone to get the correct time. Enter the required FCC information: •...
  • Page 41 Question When should I use Text/Photo mode? When should I use Photo mode? • Use Text/Photo mode when faxing an original document that contains a mixture of text and graphics. • Text/Photo mode is recommended for magazine articles, business graphics, and brochures. Use Photo mode when faxing photos printed on a laser printer or taken from a magazine or newspaper.

  • Page 42: Step 5: Setting Up The E-Mail Function

    Step 5: Setting up the E-mail function Use the ADF for multiple-page documents. You can load up to 75 sheets. The printer can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e- mail from the printer.

  • Page 43: E-Mailing A Document

    Click Manage E-mail Shortcuts. Fill in the fields with the appropriate information. Click Submit. E-mailing a document Sending an e-mail using the keypad Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 44: Step 6: Setting Up The Scan Function

    Step 6: Setting up the Scan function Use the ADF for multiple-page documents. You can load up to 75 sheets. The printer can be used to e-mail scanned documents to one or more recipients. There are four ways to send an e- mail from the printer.

  • Page 45: Scanning To An Ftp Address Using The Keypad

    Scanning to an FTP address using the keypad Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.

  • Page 46: Step 7: Verifying Printer Setup

    Step 7: Verifying printer setup To verify that the scan to FTP is working, see “Scanning to an FTP address using the keypad” on page 45. For more information, see the User's Guide on the Software and Documentation CD. Printing information pages Printing a menu settings page Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.

  • Page 47: Conducting A Test Copy, Scan, And Fax

    Conducting a test copy, scan, and fax Making a test copy Load an original document faceup, short-edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
  • Page 48 Click Submit. Review the instructions on the Scan to PC screen. A shortcut number is automatically assigned when you click Submit. Use this shortcut number when you are ready to scan your documents. Go to the printer, and then place your original document faceup, short-edge first into the ADF or facedown on the scanner glass.

  • Page 49: Solving Setup Issues

    Solving setup issues Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...

  • Page 50: Error Message About Reading Usb Drive Appears

    Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. Make sure you are using a recommended USB, serial, or Ethernet cable For more information, visit the Lexmark Web site at www.lexmark.com.

  • Page 51: Incorrect Characters Print

    Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. Option does not operate correctly or quits after it is installed These are possible solutions.

  • Page 52: Paper Frequently Jams

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.

  • Page 53: Disabling Control Panel Menus

    Disabling control panel menus Since many people often use a printer, a support person may choose to lock the control panel menus so that the settings cannot be changed from the control panel. Turn the printer off. From the keypad, hold down Release the buttons when the screen with the progress bar appears.

  • Page 54: Notices

    This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark, Lexmark with diamond design, and MarkNet are trademarks of Lexmark International, Inc., registered in the United States and/ or other countries. ImageQuick and PrintCryption are trademarks of Lexmark International, Inc.

  • Page 55: Federal Communications Commission (Fcc) Compliance Information Statement

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 56: Radio Interference Notice

    Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
  • Page 57 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 58: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 59: Statement Of Limited Warranty

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 60: Limited Warranty

    This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.”...

  • Page 61: Limitation Of Liability

    Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.

  • Page 62: Index

    Index Numerics 1133-sheet tray loading 32 867-sheet tray loading 32 address book, e-mail setting up 42 copying using 36 box contents 10 brightness, adjusting 52 calling Customer Support 52 card stock loading 33 checking an unresponsive printer 49 checking an unresponsive scanner 49 checking to ensure all packaging is removed 49...
  • Page 63 printer options troubleshooting drawers 51 duplex unit 51 option not working 51 printer setup local 23 making a test copy 47 network 24 rolling printer under scanner shelf 19 sending a test fax 47 testing a scan to PC profile 47 printer, moving disassembling printer from scanner shelf 28...

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