Printronix SLPA7000 User Manual page 199

Symptom
Printer hangs during print job.
Fails to print from host.
Prints incorrect characters.
Prints extra characters.
Drops characters.
Data loss.
Cannot ping (NIC).
Cannot print (NIC).
Host cannot communicate
with the printer when
connected to AS/400 via
TCP/IP with the NIC installed.
NIC responds to ping and
telnet utilities, and can print
from ftp, but NIC can not be
accessed by a browser.
Table 9. General Symptom List
COMMUNICATIONS FAILURES
1. Redownload the latest level of software (page 351).
2. Refer to Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
See Table 11 on page 219.
Refer to the Network Interface Card User's Manual .
1. Open a telnet session using the IP address of the NIC.
2. Enter these commands:
config http
save
reset
3. Wait up to two minutes for the NIC to complete a reset
cycle.
4. Close the telnet session.
You should now be able to access the NIC through a
browser by using the IP address as a URL, e.g., http://
xxx.xxx.xxx.xxx.
If the NIC can not be accessed by the remote management
software, do the steps listed under "TCP Port Busy" on
page 195.
General Symptom List
Solution
199