Printronix SLPA7000 User Manual page 174

Chapter 5
Troubleshooting Display Messages
Message
ERROR: PROGRAM
NEEDS MORE FLASH
ERROR: PROGRAM
NOT COMPATIBLE
ERROR: PROGRAM
NOT VALID
ERROR: SECURITY PAL
NOT DETECTED
ERROR: SHORT AT
ADDRESS XXXX
174
Table 8. Message List
Explanation
The printer requires more flash
memory in order to run the
downloaded program.
The printer is not compatible
with the downloaded program.
The printer does not see a
program in flash memory.
The security PAL is not present
or has failed.
Hardware failure in DRAM or
main PCBA controller circuitry.
Solution
1. Install a 10 MB Flash SIMM
at J38.
2. If the message reappears,
replace the Flash SIMM.
3. If the message reappears,
replace the controller
PCBA. Write down the
message and return it with
the defective board.
Use the correct emulation
software option(s) for this model
printer.
There is no program in printer
memory. Download the program
again.
1. Check the security PAL at
U7 on the Controller PCBA.
If the PAL is absent, install
correct PAL. If the correct
security PAL is present,
replace the security PAL.
2. If the message reappears,
replace the controller
PCBA. Write down the
message and return it with
the defective board.
1. Replace the DRAM SIMM
at J33.
2. If the message appears
with the new DRAM,
replace the controller
PCBA. Write down the
message and return it with
the defective board.