Page 1 User’s Manual SLPA7000 Smart Label Printer Applicator SLPA8000 Smart Label Printer Applicator LPA8000 Label Printer Applicator...
Page 3 User’s Manual SLPA7000 Smart Label Printer Applicator SLPA8000 Smart Label Printer Applicator LPA8000 Label Printer Applicator...
Page 4: Important Warranty Information
THERMAL PRINTHEAD Printronix warrants the printhead for a period of one hundred eighty (180) days, or 1,000,000 linear inches for direct thermal use, or 2,000,000 linear inches for thermal transfer use, whichever comes first.
Page 5 Model ____________ Setup Values Software Version ___________________________ Touch-Blo Control ___________________________ Print Mode ___________________________ Apply Mode ___________________________ Print Darkness ___________________________ Machine Type ___________________________ Pinch Roller ___________________________ Random Stroke Delay ___________________________ Cycle Time Delay ___________________________ Cylinder Extend Time ___________________________ Vacuum Delay Time ___________________________ CPU Dip Switch Settings __________________________ SLPA Serial Number...
Page 6: Communication Notices
Operating Frequency: 869.525 MHz (AWID 869) or 902 to 928 MHz (AWID 915) Typical RF Power: 25 to 100 milliwatts Maximum RF Power: 1 Watt under abnormal conditions Printronix SLPA8000/7000 Tested To Comply With FCC Standards FOR HOME OR OFFICE USE Canada This Class B digital apparatus complies with Canadian ICES-003 and RSS 210.
Page 7 CE Notice (European Union) Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the following technical standards: •...
Page 8: Trademark Acknowledgements
HP is a registered trademark of Hewlett-Packard Company. IBM is a registered trademark of International Business Machines Corporation. IGP, LinePrinter Plus, PGL, Printronix, and PSA are registered trademarks of Printronix, Inc. IPDS is a trademark of International Business Machines Corporation.
Page 9: Table Of Contents
Printronix Customer Support Center............ 15 Printronix Supplies Department............. 15 Corporate Offices ................16 Warnings And Special Information ............17 Manual Conventions ................17 The SLPA8000/7000r Series ............... 18 Standard Features ................ 18 Optional Features................19 Thermal Printer Media..............20 Ribbons ..................20 Thermal Printer Technology ............
Page 10 Table of Contents Setup ....................39 Threading The Label Roll .............. 39 Loading Ribbon ................47 Positioning The Air Jets ..............50 Removing Label Backing .............. 51 SLPA System Configuration Parameters..........51 System Adjustments ................53 Printhead Pressure Adjustment ............ 53 Printhead Pressure Block Adjustments .........
Page 11 Table of Contents DIAGNOSTICS Menu ................ 144 DIAGNOSTICS Submenus ............145 PARALLEL PORT Menu..............148 PARALLEL PORT Submenus ............. 149 SERIAL PORT Menu ................. 152 SERIAL PORT Submenus ............153 C/T PORT Menu ................160 C/T PORT Submenus ..............160 ETHERNET ADDRESS Menu ............
Page 12 Table of Contents 6 Troubleshooting ..........193 Introduction ..................193 What You Should Know About Print Quality ....... 193 How To Maximize Printhead Life ..........194 Troubleshooting At A Glance ............194 How To Troubleshoot ................ 195 Printer Tests ................196 To Print A Test Label ..............
Page 13 Loading Software Through The NIC..........266 Downloading Optional Fonts To Flash Memory ......268 Downloading TrueType Fonts ............. 270 Printronix Windows Driver ............271 Create And Send Download File – Online (PGL Only)....271 Create And Send Download File – Download Mode ....272 Using PTX_SETUP ..............
Page 14 Table of Contents...
Page 15: Introduction
Europe, Middle East, and Africa (31) 24 6489 311 Asia Pacific (65) 6548 4114 http://www.printronix.com/support.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. Americas (800) 733-1900 Europe, Middle East, and Africa (33) 1 46 25 1900 Asia Pacific...
Page 16: Corporate Offices
NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588 Visit the Printronix web site at www.printronix.com...
Page 17: Warnings And Special Information
Corporate Offices Warnings And Special Information For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings: WARNING Conditions that could harm you and damage the equipment. WARNING Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw. das Gerät zu beschädigen.
Page 18: The Slpa8000/7000R Series
Chapter The SLPA8000/7000r Series The SLPA8000/7000r Series The SLPA8000 and 7000r Series are families of Smart label printer applicators (direct thermal and thermal transfer) designed to print, encode, ® ® and apply labels and tags from any MS-DOS , Windows , or ASCII-based computer.
Page 19: Optional Features
Optional Features • Standard interfaces: • Serial: RS-232 • USB 2.0 Universal Serial Bus ® ® • Parallel: Centronics -compatible parallel, IEEE 1284 compliant parallel NOTE: The interface cable needed to connect the SLPA to the host device is supplied by the user. Optional Features The following options are also available: •...
Page 20: Thermal Printer Media
Most thermal transfer papers can be die-cut for easy label applications. Printronix offers a selection of thermal transfer paper sizes and face stocks, which ensures high print quality and long life when used with Printronix ribbons.
Page 21: Dynamic Print Control
Thermal Printer Technology Dynamic Print Control Print quality in thermal printers depends on how well the thermal ribbon and thermal transfer paper respond to the heat of the thermal printhead. The thermal printhead must reach a specific temperature to print, then must cool down in the shortest possible time after printing.
Page 22: Overview
General Operation Figure 1. SLPA Dimensions This document contains information and instructions for the Printronix Smart Label Printer Applicator (SLPA). The SLPA can print label patterns up to 4.1 inches (104 mm) wide and applies them by means of a pneumatic applicator system, although optional methods of applying the label are available by design.
Page 23: Operating Specifications
Operating Specifications Operating Specifications Operating Environment The SLPA is designed for general use in warehouse and industrial environments. It should not be exposed to liquids or damaging chemical vapors, and will function properly in environments with an ambient temperature between 40 to 100 F (4 to 38...
Page 24: Storage, Shipping, & Handling
Chapter Overview Storage, Shipping, & Handling Storage • Store the SLPA in a clean dry area. • Storage temperatures should be between -40 to 150 F (-40 to 65 • Do not store the SLPA with labels or printing ribbon installed. •...
Page 25: Safety
Safety Warnings And Cautions WARNING Printronix has provided the necessary guards and warnings within the confines of the SLPA, but cannot anticipate each customer’s individual installation and operational environments. It is the customer’s responsibility to provide in-house safety guards to provide adequate worker safety for their respective production settings.
Page 26: Operating Precautions
Proper operation of the SLPA depends upon timely maintenance and appropriate operation. Always observe the following precautions: • Use label stock which is designed for use with the SLPA. Printronix supplied replacement stock is recommended. • Ensure that a regulated air supply is used for the pneumatic system. Use the appropriate filters for the removal of dirt, oil, and excessive moisture.
Page 27: Installing The Slpa
3. Save the shipping container and protective layers of paper to ensure proper return shipping to Printronix, if necessary. 4. Organize all items as they are unpacked from their containers. Carefully inspect each item for signs of damage. Make certain that all parts (options) requested are received with the order.
Page 28: Optional Mounting Accessories
Chapter Installing The SLPA Figure 2. Mounting Hole Configuration CAUTION The mounting plates of the SLPA are 0.375 inches (9.25 mm) thick. When mounting the SLPA, use screws that will secure the assembly into place but will not penetrate deeper than 1/2 inch (12.7 mm) in the SLPA. IMPORTANT Retain cap screws in mounting holes that are not to be utilized.
Page 29: Air, Power, And Communications Connections
Air, Power, And Communications Connections Air, Power, And Communications Connections CAUTION Any external communications cables to be used with the SLPA must be properly shielded and grounded. Failure to provide proper shielding or grounding for these cables could result in malfunctioning or damage to the SLPA.
Page 30 Chapter Installing The SLPA Air Pressure Adjustment Knob Air Pressure Gauge To Air Air Hose to Supply SLPA Hose Air Supply Quick Connector Connect Air Fitting Figure 4. Air Filter 6. If you have a fault warning beacon, connect it to the beacon port. (Figure 3.) The fault warning beacon can also be mounted remotely from the SLPA.
Page 31 Air, Power, And Communications Connections Quick Connect Air Fitting AC Power Power Switch Receptacle Figure 5. Power Panel 10. Connect the opposite end of the air hose to the quick connect air fitting on the power panel. (Figure 5.) NOTE: Make certain that all communication port parameters have been configured according to purchase order requirements.
Page 32: Adjusting The Voltage
Chapter Installing The SLPA Adjusting The Voltage Power Switch AC Power Receptacle Selected Voltage Facing Arrows Slot Active Fuse Fuse Holder Assembly Figure 6. Adjusting the Voltage The facing arrows indicate the selected voltage setting. (Figure 6.). If the setting is incorrect, adjust the voltage as follows: 1.
Page 33: Operation
Operation Control Panel The operation and system status of the SLPA are provided on the control panel. Information concerning the SLPA is displayed on the liquid crystal display (LCD), while commands are given to the SLPA through the control panel keypad. Control valves are provided for refined adjustments to the pneumatic system.
Page 34: Lcd
Chapter Control Panel The LCD is a 2 line by 16 character per line reflective display with a light emitting diode (LED) backlight. The LCD displays system information on the SLPA when performing system set-up procedures, print batch status during operation, and system information in a fault condition.
Page 35 Keypad Table 1. Control Panel Keys Indicator or Description Online Mode Offline Mode Menu Mode Print key Print key Prints the next None Scrolls left label in the through current – (decrease) key buffer. menu options. in Menu mode. Decreases option values in submenus.
Page 36: Key And Indicator Descriptions
Chapter Control Panel Key and Indicator Descriptions For the locations of these keys and indicators, refer to Figure 7 on page 33. Online Status Indicator The SLPA is online when the Online status indicator light is on. When the SLPA is offline, the light is off. Pause Key When the SLPA is online or in Menu mode, the Pause key takes the SLPA offline (offline mode) and suspends all SLPA operations, but operations do...
Page 37: Cancel Key
Key and Indicator Descriptions Menu Key and Data Indicator Light When the SLPA is either online or offline, the Menu key takes the SLPA offline and into Menu mode. In Menu mode, the Menu key scrolls through the Main menu of the SLPA’s operating system.
Page 38: Pneumatic Control Valves And Gauges
Chapter Control Panel Pneumatic Control Valves And Gauges Air Cylinder Regulator NOTE: You may also adjust the cylinder delay time through the Applicator Delay menu. See “Applicator Delay Menu” on page 180. The air cylinder regulator (CYLINDER valve) is used to regulate the air to the applicator cylinder.
Page 39: Setup
Threading The Label Roll Setup Threading The Label Roll Pivoting Deck Deck Lock Lever Figure 8. The Printhead Assembly 1. Press the Pause key to take the SLPA offline. 2. Open the pivoting deck by rotating the deck lock lever fully clockwise.
Page 40 Chapter Setup Label Roll Core Label Roll Retainer Label Roll Hub Label Roll Hub Collar Cam Lock Figure 9. Mounting Label Media 3. Loosen the cam lock located on the collar of the label roll hub. 4. Slide the label roll retainer off the label roll hub. 5.
Page 41 Threading The Label Roll Label Roll Back Stop Label Roll Spindle Label Roll Retainer Label Collar Label Roll Cam Lock Figure 10. Loading Label Media 6. Slide the new label roll onto the label roll hub (unwinding counterclockwise) and against the label roll back stop. 7.
Page 42 Chapter Setup Label Roll Retainer Label Roll Brake Assembly Printhead Platen Media Damper Backing (Liner) Path Figure 11. Loading Labels 9. Unwind approximately 3.0 feet (91cm) of media from the label roll. If your label roll does not have a leader, remove the labels from the backing. The empty backing (leader) will act as a leader to thread the media through the SLPA components.
Page 43 Threading The Label Roll Lower Media Sensor Leader Media Guard Fixed Guide Media Sensor Media Width Handle Guide Media Damper Figure 12. Threading Media Through the Printhead Assembly 12. Slide the media width guide close to the outside end of the media damper.
Page 44 Chapter Setup Printhead Assembly Upper Media Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Platen Roller Figure 13. Threading the Leader 17. Slide the upper sensor directly over the lower sensor. 18. Thread the leader between the printhead assembly and across the top of the platen roller.
Page 45 Threading The Label Roll Media Edge Platen Peel Bar Figure 14. Aligning Media 19. Align the inside edge of the media with the inside edge of the peel bar. 20. Thread the leader over the peel bar, then between the lower platen roller and the air jet.
Page 46 Chapter Setup Pivoting Deck Deck Lock Lever Figure 15. Locking the Pivoting Deck 25. Ensure that the label path is clear of obstructions, then close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print.
Page 47: Loading Ribbon
Loading Ribbon Loading Ribbon Ribbon Take-Up Core Ribbon Take-Up Spindle Pivoting Deck Ribbon Supply Spindle Ribbon Roll Deck Lock Lever Figure 16. Loading Ribbon 1. Press the Pause key to take the SLPA offline. 2. Install the ribbon take-up core on the ribbon take-up spindle. NOTE: The first ribbon take-up fiberboard core comes with the SLPA.
Page 48 Chapter Setup Ribbon Printhead Rear Ribbon Guide Roller Figure 17. Threading Ribbon Through the Printhead Assembly 5. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead using the dotted line etched on the front center wall plate.
Page 49 Loading Ribbon Ribbon Take-up Core Ribbon Ribbon Take-up Spindle Figure 18. Attaching the Ribbon to the Take-up Core 6. Wrap the ribbon from the front of the printhead assembly to the top of the ribbon take-up spindle. Attach the ribbon to the take-up core on the ribbon take-up spindle with tape.
Page 50: Positioning The Air Jets
Chapter Setup Positioning The Air Jets When a printed label is being fed from the SLPA onto the applicator pad, it must be held against the pad so that it can be properly positioned. The air jets located on the air jet tube direct air at the label while it is being fed, so that it does not bend or fall from the pad.
Page 51: Removing Label Backing
Removing Label Backing Removing Label Backing If the media rewind spool needs to be unloaded during operation, proceed as follows: 1. Press the Pause key to take the SLPA offline. 2. Tear the label backing near the media rewind hub, then reach around the rewound backing, placing your fingers behind the hub of the media rewind spool.
Page 52 Chapter SLPA System Configuration Parameters RFID Reader This enables the RFID Reader. 1. Press the Menu key to take the SLPA offline and into Menu mode. ↵ 2. Press ↓ and at the same time until ENTER SWITCH UNLOCKED displays. 3.
Page 53: System Adjustments
Printhead Pressure Adjustment System Adjustments This portion of the manual covers all general aspects of printhead and system adjustment and replacement. Printhead Pressure Adjustment Right Pressure Block Right Pressure Left Pressure Block Pointer Block Lead Screw Knob Left Pressure Block Handle Bold Mark Printhead Pressure...
Page 54: Printhead Pressure Block Adjustments
Chapter System Adjustments Printhead Pressure Block Adjustments These adjustments to the left and right pressure blocks are typically made when the print quality is not even across the surface of the label, and may be necessary when replacing the printhead. NOTE: Make no changes or adjustments while the SLPA is in operation.
Page 55 Positioning The Media Sensors The upper media sensor, located in the slot under the printhead cover (see Figure 20 on page 53), should be located directly over the lower media sensor. The lower media sensor should not be placed in the path of media features that could cause false gap detection or paper out faults.
Page 56: Sensing Different Media Types
Chapter System Adjustments Sensing Different Media Types The SLPA’s media sensors can detect the different types of label length indicators on a large variety of media types. This requires changes to the Gap/Mark Sensor menu item in the CALIBRATE CTRL menu: 1.
Page 57 Sensing Different Media Types Sensing Media with Horizontal Black Marks (Mark) Visible Red Beam from Lower Sensor Lower Sensor Black Mark (underside of media) Sensor Handle Media Guard Opening Figure 23. Media with Horizontal Black Marks Position the lower media sensor for detecting horizontal black marks located on the underside of media.
Page 58 Chapter System Adjustments Sensing Media with Gaps, Notches, or Holes (Gap) Visible Red Beam from Lower Sensor Media Guard Opening Figure 24. Media with Gaps, Notches, or Holes Position the lower media sensor for detecting gaps, notches, or holes in media with a white background.
Page 59 Sensing Different Media Types Sensing Media with Dark Background Labels with Gaps (Advanced Gap) Fixed Upper Sensor Visible Red Beam Lower Sensor Media Guard Opening Figure 25. Dark Background Media with Gaps NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed.
Page 60 Chapter System Adjustments Sensing Dark Background Media with Notches or Holes (Advanced Notch) Fixed Upper Sensor Visible Red Beam Lower Sensor Black line on underside of media Media Guard Opening Figure 26. Dark Background Media with Notches or Holes NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed.
Page 61: Calibrating The Media Sensors
Calibrating The Media Sensors Calibrating The Media Sensors Due to manufacturing differences in media and ribbon, the media sensors may have difficulty differentiating between the label and the liner or the label and the black mark. When this occurs, the SLPA may intermittently skip a label or display a fault message such as GAP NOT DETECTED / See Manual or PAPER OUT / Load Paper.
Page 62 Chapter System Adjustments 5. Auto Calibrate is successful when the Sensed Distance value correctly matches that of the installed media: • Gap/Mark Sensor = Gap, Advanced Gap, or Advanced Notch: The Sensed Distance value is the physical length of one label plus the length of one gap, notch, or hole.
Page 63: Running Media Profile
Calibrating The Media Sensors Running Media Profile The Media Profile printout shows the relationship of the Paper Out Threshold and the Gap/Mark Threshold values, illustrates if and when each label length indicator is detected, and shows the difference between the label length indicators and the label.
Page 64: Running Manual Calibrate
Chapter System Adjustments 12. Press Menu until CALIBRATE CTRL displays. ↵ 13. Press ↓ until Media Profile / Profile Print displays and then press . (The ↵ SLPA will continue to print the profile until you press The SLPA will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected.
Page 65 Calibrating The Media Sensors Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. See “Positioning The Media Sensors” on page 54. Ensure the Print Mode option selected in the QUICK SETUP menu matches the media installed. Select Direct for heat sensitive media (no ribbon required) or Transfer for thermal transfer media (ribbon required).
Page 66: Printing And Applying Labels
Printing And Applying Labels Printing And Applying Labels WARNING Printronix has provided the necessary guards and warnings within the confines of the SLPA, but cannot anticipate each customer’s individual installation and operational environments. It is the customer’s responsibility to provide in-house safety guards to provide adequate worker safety for their respective production settings.
Page 67 Label Application (Positioning) Adjustments Flow Control Valve Tamp Cylinder Air Shut Off Valve Figure 28. Return Speed Control Valve 2. Set the Cycle Delay time for the product sensor using the Applicator Delay menu. (See “Applicator Delay Menu” on page 180.) NOTE: The Cycle Delay setting determines the amount of delay from the time that the product sensor detects the product to the time that the applicator pad is online.
Page 68: Adjusting The Cylinder Extend Time
Chapter Printing And Applying Labels 3. Place the product sample on the conveyor and allow it move past the SLPA. The label that is applied will be used as a reference point for positioning the rest of the labels. 4. To move the label toward the leading edge of the product, decrease the Cycle Delay time.
Page 69: The Print And Apply Process
The Print And Apply Process • If the applicator pad does not contact the product (if the stroke time is not long enough): Increase the Cylinder Extend time using the Applicator Delay menu. Begin by increasing the time in intervals of 10 msec, then fine tune in increments of 1 msec.
Page 70 Chapter Printing And Applying Labels...
Page 71: Configuring The Slpa
Configuring The SLPA IMPORTANT Changing system parameters can affect SLPA operation and could disable it. Thoroughly review this chapter, as inappropriate settings may impair the SLPA’s functionality. Overview This chapter provides information about: • Setting, saving, modifying, and printing configurations •...
Page 72: Selecting A Menu Option
Chapter Setting SLPA Configuration Parameters • Press the + key to move right or the – key to move left. NOTE: In menus with numeric ranges of more than 50 numbers, hold down the + or – key for more than 2 seconds to move through the range in increments of 5.
Page 73: Saving A Configuration
Saving A Configuration • Print Mode • Media Handling • Paper Feed Shift • Label Length • Label Width • Ver Image Shift • Hor Image Shift • Orientation • Gap/Mark Sensor • Auto Calibrate • Active IGP Emul • Save Config.
Page 74: Auto Save Configuration
Chapter Setting SLPA Configuration Parameters 1. Press the Menu key until the following message displays: MENU MODE CONFIG. CONTROL 2. Press the ↓ key until the following message displays: Save Config. 3. Press the + or – key to cycle through the options (1-8). Note that “Factory” is not listed, because no changes made to the factory configuration can be saved under Factory.
Page 75: Specifying A Power-Up Configuration
Specifying A Power-Up Configuration • Pause. Changes will be implemented but saved only temporarily until deliberately saved as a new configuration or until you power off the SLPA. All changes will be lost when you power off the SLPA. Specifying A Power-Up Configuration You can specify any one of the nine configurations (1 to 8 or Factory) as the power-up configuration: 1.
Page 76 Chapter Setting SLPA Configuration Parameters b. Press the ↓ key until the following message displays: Load Config. Factory c. Press the + or – key to cycle through the options: Factory 1 to 8. ↵ d. When the desired number displays, press the key to select it.
Page 77: Printing A Configuration
Printing A Configuration Printing A Configuration We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the SLPA. To print a configuration: IMPORTANT Make sure GPIO Print&Apply is set to Disable in the GPIO CONTROL menu.
Page 78: Main Menu
Chapter Main Menu Main Menu QUICK RFID CONFIG. MEDIA SETUP CONTROL CONTROL CONTROL (page 85) (page 93) (page 96) Print Intensity Refer to the RFID Load Config. Print Intensity Print Speed Save Config. Print Speed Labeling Print Mode Print Config. Print Mode Reference Manual.
Page 79 MAIN MENU Loading A Saved Configuration CALIBRATE PRINTER CTRL CONTROL (page 112) (page 119) Gap/Mark Sensor SMT: Status Overwrite Files Auto Calibrate PAA: Status View File List Media Profile LP+ Emulation Delete Files Sensed Distance CTHI Emulation Flash Avail. Gap/Mark Thresh Host Interface Optimize&Reboot Paper Out Thresh...
Page 80 Chapter Main Menu PPI/ZGL PPI/TGL IGP/PGL SETUP SETUP SETUP (page 132) Character Group Refer to the Printer Refer to the Printer Standard Sets Protocol Interpreter Protocol Interpreter Select LPI ™ ™ (PPI) ZGL (PPI) TGL Define CR Code Programmer’s Programmer’s Define LF Code Reference Manual.
Page 81 MAIN MENU Loading A Saved Configuration PPI/IGL PPI/STGL PPI/DGL SETUP SETUP SETUP Refer to the Printer Refer to the Printer Refer to the Printer Protocol Interpreter Protocol Interpreter Protocol Interpreter ™ ™ ™ (PPI) IGL (PPI) IGL (PPI) IGL Programmer’s Programmer’s Programmer’s Reference Manual.
Page 82 Chapter Main Menu C/T PORT ETHERNET ETHERNET ADDRESS PARAMS (page 160) (page 163) (page 161) IP Address SEG1: Port Type Novell Protocol IP Address SEG2: Device Address Nest Serv Type IP Address SEG3: Timeout NetBIOS Protocol IP Address SEG4: Report Status Novell Frame Subnet Mask SEG1: ASCII Data Port...
Page 83 MAIN MENU Loading A Saved Configuration WLAN WLAN ADDRESS PARAMS (page 166) (page 168) IP Address SEG1: Signal Strength WEP Key 2 Format IP Address SEG2: Operation Mode WEP Key 2 Width IP Address SEG3: SSID Name(01-15) WEP Key 2 BYTE1: IP Address SEG4: SSID Name(16-30) WEP Key 2 BYTE2:...
Page 84 Chapter Main Menu WLAN BATTERY DATE GPIO LEAP CONTROL (page 179) CONTROL (page 175) (page 176) Refer to the GPIO Auth Method Battery Monitor Time/Date LEAP Username Time To Go User’s Manual. Reset LEAP User Percent Charge LEAP Password Current Draw Reset LEAP Password Voltage Amp-Hour Used...
Page 85: Quick Setup Menu
QUICK SETUP Menu Loading A Saved Configuration QUICK SETUP Menu QUICK SETUP Print Intensity –3* –15 to 15 Print Speed 6 ips* 1 to 10 ips Print Mode Transfer* Direct Media Handling Tear-Off Strip* Tear-Off Peel-Off Continuous Paper Feed Shift 0.00 inches* -0.50 to X inches Label Length...
Page 86: Quick Setup Submenus
Chapter QUICK SETUP Menu QUICK SETUP (cont. from previous page) SMT: Status Disable* Enable PAA: Status Disable* Enable Notes: * = Default. Appears only if RFID is installed Appears only if RFID is not installed. NOTE: Many QUICK SETUP submenus are available in other main menus. Changes made in the QUICK SETUP menu are updated in the other main menus, and vice versa.
Page 87: Print Mode
QUICK SETUP Submenus Print Mode This menu item specifies the type of printing to be done. • Transfer. Indicates Thermal Transfer printing (ribbon installed). • Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive media. The default is Transfer, unless your printer is shipped as direct thermal only (no ribbon motors installed).
Page 88 Chapter QUICK SETUP Menu Ver Image Shift This menu item specifies the amount to shift an image up (–) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The allowable range is –1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in 0.01 inch increments.
Page 89 QUICK SETUP Submenus NOTE: Landscape orientation applies to PGL and VGL emulations. This is regarded as Inverse Landscape using PPI1. 4 inches FEED 6 inches Leading Edge • Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media.
Page 90 Chapter QUICK SETUP Menu 4 inches FEED 6 inches Leading Edge Gap/Mark Sensor Specifies the sensor type needed for detecting the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). • Disable (the default). Select when using media with no label length indicators (no black marks, gaps, notches, or holes), or when you want the printer to ignore all existing label length indicators on the installed media.
Page 91: Save Config
QUICK SETUP Submenus Auto Calibrate This feature is used to improve the sensitivity and reliability of the media sensor in detecting gaps, notches, holes, or black marks on the installed media, as well as a Paper Out condition. ↵ To initiate Auto Calibrate, scroll to the “Auto Calibrate” menu and press the key.
Page 92 Chapter QUICK SETUP Menu SMT: Status See “Software Migration Tools (SMT)” in the RFID Labeling Reference Manual . • Disable (the default). The printer disables the use of the Software Migration Tools. • Enable. The printer enables the use of the Software Migration Tools. PAA: Status See “Software Migration Tools (SMT)”...
Page 93: Config. Control Menu
CONFIG. CONTROL Menu QUICK SETUP Submenus CONFIG. CONTROL Menu CONFIG. CONTROL Load Config. Factory* Save Config. Print Config. Current* Factory Power-Up Delete Config. Power-Up Config. Factory* Protect Configs. Disable* Enable Name Config 1 Name Config 2 Name Config 3 Name Config 4 Name Config 5 Notes: * = Factory Default...
Page 94: Config. Control Submenus
Chapter CONFIG. CONTROL Menu CONFIG. CONTROL Submenus Load Config. The printer can store up to eight configurations in memory. This parameter allows you to select and load a specific configuration. The factory default is Factory. Save Config. This option allows you to save up to eight unique configurations to meet different print job requirements.
Page 95: Auto Save
CONFIG. CONTROL Submenus Name Config (1-8) You may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus.
Page 96: Media Control Menu
Chapter MEDIA CONTROL Menu MEDIA CONTROL Menu MEDIA CONTROL Print Intensity -15 to 15 Print Speed 6 ips* 1-10 ips Print Mode Transfer* Direct Media Handling Tear-Off Strip* Tear-Off Peel-Off Continuous Paper Feed Shift -0.50 to X inches 0.00 inches* Label Length 2, 4 4 or 6 inches*...
Page 97 MEDIA CONTROL Menu CONFIG. CONTROL Submenus MEDIA CONTROL (cont. from previous page) Tear-Strip Time 1.0 seconds* .1-60.0 seconds Pre-Peel Mode Disable* Enable Pre-Peel Adjust 1.00 inches* 0.00 to 2.00 inches Lbl Missing Flt Enable* Disable Clip Page Enable* Disable Error Recover Disable* Enable Ribbon Width...
Page 98: Media Control Submenus
Chapter MEDIA CONTROL Menu MEDIA CONTROL (cont. from previous page) Ticket Save Mode Disable* Enable TOF Adjust Mode Disable* Enable TOF Adjust 0.40 Inches* 0.00 to 0.40 Inches Notes: * = Factory Default Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).
Page 99 MEDIA CONTROL Submenus Print Mode This option specifies the type of printing to be done. • Transfer (the default). Indicates Thermal Transfer printing (ribbon installed). • Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive media. Media Handling This option specifies how the printer will handle the media (labels or tag stock).
Page 100 Chapter MEDIA CONTROL Menu • Tag Stock with black marks on underside – measurable length from the leading edge of one black mark to the leading edge of the next black mark. • Continuous media (no label length indicators) – measurable length should be within + 1-2% the Label Length value entered in the MEDIA CONTROL menu or the value sent via host software command.
Page 101 MEDIA CONTROL Submenus Hor Image Shift This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 through +1.00 inches in .01 inch increments, displayed as xx /100.
Page 102 The IGP/Auto Label Mapping feature allows backward compatibility of programs written for P5000 line-matrix printers using the Printronix PGL graphics language. It allows the printer to print two-up (or other multi-up) labels. Instead of printing multiple labels across the printer, it prints the leftmost label and the rightmost label, so the printout will be twice as long but half as wide.
Page 103 MEDIA CONTROL Submenus When disabled, excess data in any program sent to the printer with horizontally adjacent labels that exceed the physical page width of the printer will be clipped or wrapped depending upon the setting of the Autowrap menu option.
Page 104 Chapter MEDIA CONTROL Menu File Contents: Print Output: Label Label Label Label Label Blank Label Label Solution #2: The user sets Auto Label Width to 2”, configures the Num Auto Labels to 3, and enables the Auto Label Mapping feature. Printer Operation for Solution #2: The printer will print the first 2”...
Page 105: Auto Label Width
MEDIA CONTROL Submenus Example 4: Blank Label Case Problem: A file exists with two horizontally adjacent 4” labels. The user now wants to use this file with a printer that has a 4” physical width. The user decides to set the Num Labels to 3 and the Label Width to 4” despite the fact that these values are not optimum.
Page 106 Chapter MEDIA CONTROL Menu Slew Speed The speed at which the printer moves media without actually printing on it. • Automatic (the default). Always the same as the print speed (see “Print Speed” on page 98). • Manual. Allows you to set the slew speed. The maximum speed depends on your printer model.
Page 107 MEDIA CONTROL Submenus Print Direction and Orientation are two independent options that can be combined to produce the following results depending on the Active IGP Emulation: Table 2. Head First Print Direction Result in Active IGP Emulations Orientation Option Option (IGP/PGL or IGP/VGL) Head First Portrait...
Page 108 Chapter MEDIA CONTROL Menu Clip Page This option determines how the printer handles images that are too large for one physical page length when using gap or black mark media. • Enable (the default). When the user-selected page length is greater than the physical page length, the printer clips the excess data to fit the physical page.
Page 109 MEDIA CONTROL Submenus Error Recover This option determines how the printer handles data that was printing when an error occurred. • Disable (the default). The printer will not reprint the label that was printing when the error condition occurred. • Enable.
Page 110 Chapter MEDIA CONTROL Menu Set Label Length This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length value in the MEDIA CONTROL menu (and the QUICK SETUP menu). •...
Page 111 MEDIA CONTROL Submenus Ticket Save Mode This option determines the action of the media for Continuous (std), Tear-Off, Tear-Off Strip and Cut Media Handling Modes after the printer is first powered up or after the printhead has been opened and then closed. When enabled, this option eliminates wasting label(s) or ticket stock when the printer advances media to search for the next TOF position.
Page 112: Calibrate Ctrl Menu
Chapter CALIBRATE CTRL Menu CALIBRATE CTRL Menu CALIBRATE CTRL Gap/Mark Sensor Disable* Mark Advanced Gap Advanced Notch Auto Calibrate Run Calibrate Media Profile Print Profile Sensed Distance 0.00 inches Gap/Mark Thresh 171* 000-255 Paper Out Thresh 180* 000-255 Paper Out Sensor Reflective* Transmissive Manual Calibrate...
Page 113: Calibrate Ctrl Submenus
CALIBRATE CTRL Submenus CALIBRATE CTRL Submenus Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks). • Disable (the default). Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.
Page 114: Media Profile
Chapter CALIBRATE CTRL Menu Media Profile This feature provides a graphical printout showing the relationship of the Paper Out Threshold and the Gap/Mark Threshold. The profile printout assists you in setting the thresholds for difficult media. This includes pre- printed labels, and labels with poor gap/media dynamic range. When selected, the printer will advance media and print the media profile along the length of each label.
Page 115: Manual Calibrate
CALIBRATE CTRL Submenus Manual Calibrate Manual Calibrate is another method of improving the printer’s media sensing and is only used when Auto Calibrate has failed or the Gap/Mark Threshold or Paper Out Threshold values derived from Auto Calibrate do not improve the media sensors’...
Page 116: Gap Length
Chapter CALIBRATE CTRL Menu Gap Windowing This feature compensates for any early falling edges or spurious peaks and troughs that may appear within the gap length in media. These edges or peaks and troughs can cause unreliable detection of the leading edge of the next label (top-of-form).
Page 117 CALIBRATE CTRL Submenus Min Calib Delta Minimum Calibrate Delta changes the minimum threshold value the sensor(s) require to detect the difference between the label and a gap, notch, hole or black mark. This allows bolder gaps (such as notches or holes) to be used as the TOF while intermediate gaps (liner) can be ignored.
Page 118 Chapter CALIBRATE CTRL Menu Threshold Range This option allows the user to select the optimal threshold range for the label stock in use. The printer defaults to using a threshold range of 50% of the positive going pulse (see Media Profile) that represents each gap, notch or mark detected after doing an Auto or Manual Calibrate.
Page 119: Printer Control Menu
CALIBRATE CTRL Submenus PRINTER CONTROL Menu PRINTER CONTROL SMT: Status Disable* Enable PAA: Status Disable* Enable LP+ Emulation P-Series* P-Series XQ Serial Matrix Proprinter XL Epson FX CTHI Emulation Simp Prot Conv Standard* Host Interface Auto Switching* Centronics Serial IEEE 1284 Twinax Coax Ethernet...
Page 120 Chapter PRINTER CONTROL Menu PRINTER CONTROL (cont. from previous page) Compatibility Default* Laser P5000 T3000 T1006 Set Sharing Disable* Enable Del Char frm Fls Ld Char from Fls Save Char to Fls Del Char frm RAM Ld Char at PwrUp Disable* Enable Del Set frm Flsh...
Page 121 PRINTER CONTROL Menu CALIBRATE CTRL Submenus PRINTER CONTROL (cont. from previous page) Set Lock Key Ptx Setup Parse Enable* Ignore Disable 3072K Bytes* Glob Mem Adjust (see page 129) Max Font Buffer 100 KBytes* 100 to 800 KBytes Max Cache Memory 900 KBytes* 50-900 KBytes* Max Cached Char...
Page 122: Printer Control Submenus
Chapter PRINTER CONTROL Menu PRINTER CONTROL Submenus SMT: Status See “Software Migration Tools (SMT)” in the RFID Labeling Reference Manual . • Disable (the default). The printer disables the use of the Software Migration Tools. • Enable. The printer enables the use of the Software Migration Tools. PAA:Status See “Software Migration Tools (SMT)”...
Page 123 AS/400* • 327x Control Units The SPC will support the same models for Twinax as the Printronix P7000 printer. The printer emulations supported by the SPC are Twinax 5225 and Coax 3287. The SPC also provides a range of interfaces available in your thermal printer: Centronics, serial, coax, and twinax.
Page 124 Chapter PRINTER CONTROL Menu Active IGP Emul This function allows you to activate the PGL or VGL emulation. There are two methods for selecting the desired emulation: directly from the printer menu or by sending a host command which will switch the emulation automatically (see the appropriate Programmer’s Reference Manual for details).
Page 125 PRINTER CONTROL Submenus Alarm • On (the default). An audible alarm sounds (3 beeps) when a fault occurs, such as a paper jam. • Cont. Beep. A continuous audible alarm sounds when a fault occurs, which can be stopped by pressing CLEAR. •...
Page 126 • Default. Use for optimum performance. • Laser. Forces the output to correspond with the Printronix laser line of printers. • P5000. Forces the output to correspond with the P5000 line of line matrix printers.
Page 127 PRINTER CONTROL Submenus Del Set frm Flsh This option deletes downloaded overlay set(s) from flash memory. Ld Set from Flsh This option loads downloaded overlay set(s) from flash memory. Save Set to Flsh This option saves downloaded overlay set(s) to flash memory. Del Set from RAM This option deletes the downloaded overlay set(s) from RAM.
Page 128 Chapter PRINTER CONTROL Menu Auto Locking ↵ • Disable (the default). The (ENTER) key must be locked manually. ↵ • Enable. The printer automatically locks the key five minutes after the last control panel key press. Set Lock Key ↵ Normally, to lock or unlock the printer menu, the ↓...
Page 129 PRINTER CONTROL Submenus Glob Mem Adjust This menu allows you to adjust the ratio of global memory allocated to label size versus PGL forms, fonts, and logos. For example, when using short labels, you can allocate more memory to forms, fonts, and logos by increasing the Glob Mem Adjust value.
Page 130 Chapter PRINTER CONTROL Menu Max Cached Char The Maximum Cached Characters option specifies the size of the largest character that can be stored in the font cache. To calculate the memory requirement, use this equation: average horizontal resolution vertical resolution character height character width (inches) x...
Page 131 PRINTER CONTROL Submenus OCR-A Chars. Character weight adjustment of resident OCR-A characters. The range is 0 to 512, and the factory default is 384. OCR-B Chars. Character weight adjustment of resident OCR-B characters. The range is 0 to 512, and the factory default is 304. Tall Characters Increases the point height of resident Intellifont characters.
Page 132: Igp/Pgl Setup
Chapter IGP/PGL SETUP IGP/PGL SETUP IGP/PGL SETUP Character Group Standard Sets* Arabic Sets Cyrillic Sets European Sets Greek Sets Hebrew Sets Turkish Sets UTF-8 Standard Sets 0) ASCII* 1) German 2) Swedish 3) Danish 4) Norwegian 5) Finnish 6) English 7) Dutch 8) French 9) Spanish...
Page 133 IGP/PGL SETUP PRINTER CONTROL Submenus IGP/PGL SETUP (cont. from prev. page) PI Slew Range CR Edit Disable* Enable Skip Cmd Prefix Enable* Disable Ignore Text Disable* Enable Power on IGP/PGL Enable* Disable Ext Execute Copy Disable* Enable AI 00 Spaces Disable* Enable Select SO Char...
Page 134 Chapter IGP/PGL SETUP IGP/PGL SETUP (cont. from prev. page) PGL Normal LP+ Menu* PGL Menu UPC Descenders Always* Never Only With PDF I-2/5 Selection Leading Zero* Trailing Space X2 DPD Modulo 7 CD User-Def Ratio Enable* Disable Lead PDF Dist 0.10 inches* 0.01 to 0.10 inches Trunc Dyn Data...
Page 135: Ipg/Pgl Setup Submenus
IPG/PGL Setup Submenus IPG/PGL Setup Submenus Character Group and Character Sets (IGP/PGL) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (IGP/PGL) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII*...
Page 136 Chapter IGP/PGL SETUP Select LPI This is the number of lines to be printed per inch. For example, at 6 lpi there is 1/6 inch from the top of one print line to the top of the next print line. The options are 6.0, 8.0, and 10.3 LPI.
Page 137: Auto Uppercase
IPG/PGL Setup Submenus Auto Uppercase This parameter enables the printer to print text in all uppercase when using the ALPHA command. • Disable (the default). The printer will print text in upper and lowercase. • Enable. The printer will print text in uppercase only. Slash 0 This parameter allows you to print the numeral “0”...
Page 138: Optimized Ratio
Chapter IGP/PGL SETUP Var Form Adjust This specifies an amount (in tenths of inches) to add to the length of variable- length forms. Variable-length forms use a semicolon at the end of the CREATE command: ~CREATE;<FORMNAME>;0. Typically, variable-length forms are determined by the elements within the form.
Page 139 IPG/PGL Setup Submenus Ignore Text • Disable (the default). When disabled, text in normal mode will be printed. Attributes to be printed depend on the PGL Normal menu setting. • Enable. When enabled, any line of text (non-PGL commands) in normal mode will be ignored.
Page 140: Ignore Mode
Chapter IGP/PGL SETUP Ignore Mode This parameter instructs the IGP to ignore the character selected under the Select Character menu. • Disable (the default). The IGP does not ignore any characters. • Enable. The IGP ignores the character specified in the Select Character menu.
Page 141: Forms Handling
IPG/PGL Setup Submenus Forms Handling This submenu allows the user to handle the form in the following ways: • Disable (the default). No effect. • Auto Eject. Automatically ejects a page at the end of the job to spill out the last page.
Page 142: Error Report
Chapter IGP/PGL SETUP User-Def Ratio This option allows you to ignore the user-defined barcode ratio and replace it with the default ratio (X1). • Enable (the default). Allows the user-defined barcode ratio. • Disable. The user-defined barcode ratio will be replaced with the default ratio (X1).
Page 143: Preparser Port
IPG/PGL Setup Submenus Boundary Check This option turns on or off the page boundary check for all print elements. • Enable (the default). When enabled, an out of bound error is reported if the print element is out of the page boundary. •...
Page 144: Diagnostics Menu
Chapter DIAGNOSTICS Menu DIAGNOSTICS Menu DIAGNOSTICS Printer Tests Auto Calibrate* Checkerboard Grey Grid Current Config Left Test Right Test Combo Test Ethernet Test Barcode Demo ODV/RFID. Report Test Count Continuous* 1 Page 2 Pages 5 Pages 10 Pages Software Build XXXXXX Ver.
Page 145: Diagnostics Submenus
DIAGNOSTICS Submenus DIAGNOSTICS Submenus Printer Tests The printer tests below allow you to check for proper printer operation and print quality: • Auto Calibrate (the default). Senses paperout, perforation, gap, or mark, and calibrates the printer for the currently installed media. •...
Page 146 Chapter DIAGNOSTICS Menu Software Build This is the reference number which includes the program file part number and revision number of the software installed in the printer, e.g., 358186 V1.07G. Feature File Displays the part number only when a feature file has been installed. Hex Dump Mode •...
Page 147 DIAGNOSTICS Submenus Reset Head Data Resets all printhead statistics values (Head Prt Dist and Head On Time) to zero. Head Type Displays the printhead type installed in dots per inch (203 dpi or 300 dpi). Head Voltage Displays the applied printhead voltage.
Page 148: Parallel Port Menu
Chapter PARALLEL PORT Menu PARALLEL PORT Menu PARALLEL PORT Port Type IEEE 1284* Disable Centronics Ethernet Data Bit 8 Enable* Disable PI Ignored Enable* Disable Buffer Size in K 1-16 Auto Trickle Disable* Enable Trickle Time 1/4 sec* 1/2 sec 1 sec 2 sec 4 sec...
Page 149: Parallel Port Submenus
PARALLEL PORT Submenus PARALLEL PORT Submenus Port Type This menu item selects the type of printer parallel port interface to be used with the host. The options are IEEE 1284 (the default), Disable, Centronics, and Ethernet. NOTE: The Ethernet option is available only if Ethernet is installed. When Ethernet is installed, the IEEE 1284 and Centronics options do not display.
Page 150 Chapter PARALLEL PORT Menu Auto Trickle This feature is used to prevent a host computer from “timing out” because the parallel interface is “busy” for too long. • Enable. When the printer’s buffers are almost full, the printer begins to trickle data in from the host (at the rate set in the Trickle Time menu) until the buffers start to empty out.
Page 151 PARALLEL PORT Submenus Prime Signal • Disable (the default). The parallel port will not perform a warm start (reboot) if the host asserts the Prime Signal. • Enable. The parallel port will perform a warm start (reboot) if the host asserts the Prime Signal.
Page 152: Serial Port Menu
Chapter SERIAL PORT Menu SERIAL PORT Menu SERIAL PORT Port Type RS 232* RS 422 Disable Baud Rate 9600 BAUD* 19200 BAUD 38400 BAUD 57600 BAUD 115200 BAUD 600 BAUD 1200 BAUD 2400 BAUD 4800 BAUD Word Length Stop Bits Parity None* Even...
Page 153: Serial Port Submenus
SERIAL PORT Menu SERIAL PORT Submenus SERIAL PORT Submenus Port Type This item allows you to select the type of printer serial port interface, RS-232 or RS-422, to be used with its host. The serial port can also be disabled. The factory default is RS 232.
Page 154 Chapter SERIAL PORT Menu Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements. • XON / XOFF (the default). The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF character.
Page 155 SERIAL PORT Submenus The response characters are described below. Printer State Response Online and Buffer Empty Online and Buffer Full Offline and Buffer Empty Offline and Buffer Full • Series1 2 Char. This protocol behaves exactly the same as the Series 1 Char except there is a two-character response to the host.
Page 156 Chapter SERIAL PORT Menu Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
Page 157 SERIAL PORT Submenus Request to Send This configuration is part of hardware flow control and determines when the Request to Send (RTS) signal is generated. This signal indicates whether or not the printer is ready to receive data. • On-Line and BNF (the default). Asserts the RTS signal when the printer is online and the internal serial buffer is not full.
Page 158 Chapter SERIAL PORT Menu One Char Enquiry The One Char Enquiry mode uses the Poll Character to detect a request from the host and sends a response back to the host. This option also allows you to turn on and off this feature. Table 5.
Page 159 SERIAL PORT Submenus Table 7. ENQ Status Byte Printer Status Set when the label has printed. Set when the label is presented. Set while the printer is online. Always set. Set printing in the batch mode. Set during a Ribbon fault. Set during a Paper Out fault.
Page 160: C/T Port Menu
Chapter C/T PORT Menu C/T PORT Menu C/T PORT Port Type Twinax* Coax Disable Device Address Address 1* Address 0-6 Timeout 10 sec.* 5-60 sec. Report Status Disable* Enable Notes: * = Factory Default Appears only if the CTHI option is installed. C/T PORT Submenus Port Type This item selects the desired active CTHI interface and appears only when...
Page 161: Ethernet Address Menu
C/T PORT Submenus ETHERNET ADDRESS Menu ETHERNET ADDRESS IP Address 000* 0 to 255 SEG1: IP Address 000* 0 to 255 SEG2: IP Address 000* 0 to 255 SEG3: IP Address 000* 0 to 255 SEG4: Subnet Mask 000* 0 to 255 SEG1: Subnet Mask 000*...
Page 162: Ethernet Address Submenus
Chapter ETHERNET ADDRESS Menu ETHERNET ADDRESS Submenus IP Address This item allows you to set the IP Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
Page 163: Ethernet Params Menu
ETHERNET ADDRESS Submenus ETHERNET PARAMS Menu ETHERNET PARAMS Novell Protocol Enable* Disable Nest Serv Type Auto* Bindery NetBIOS Protocol Enable* Disable Novell Frame Auto Sensing* Ethernet II Ethernet 802.3 Ethernet 802.2 802.2 Snap ASCII Data Port 9100* 0 to 65535 IPDS Data Port 5001* 0 to 65535...
Page 164: Ethernet Params Submenus
Chapter ETHERNET PARAMS Menu ETHERNET PARAMS Submenus Novell Protocol • Enable (the default). The NIC will respond to the Novell protocol. • Disable. The NIC does not recognize the Novell protocol. The factory default is Enable. Nest Serv Type You can change the Nest Server using this option, but consult your administrator for the appropriate setting.
Page 165: Ethernet Speed
ETHERNET PARAMS Submenus Ethernet Speed This menu appears only if a 10/100Base-T NIC (network interface card) is installed. The Ethernet Speed menu has five different speed modes to allow compatibility with different systems and networks: • Auto Select (the default). Tells the 10/100Base-T NIC to perform an auto detection scheme and configure itself to be 10 Half Duplex, 10 Full Duplex, 100 Half Duplex, or 100 Full Duplex.
Page 166: Wlan Address Menu
Chapter WLAN ADDRESS Menu WLAN ADDRESS Menu WLAN ADDRESS IP Address 000* 0-255 SEG1: IP Address 000* 0-255 SEG2: IP Address 000* 0-255 SEG3: IP Address 000* 0-255 SEG4: Subnet Mask 000* 0-255 SEG1: Subnet Mask 000* 0-255 SEG2: Subnet Mask 000* 0-255 SEG3:...
Page 167: Wlan Address Submenus
WLAN ADDRESS Submenus WLAN ADDRESS Submenus IP Address This item allows you to set the IP Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
Page 168: Wlan Params Menu
Chapter WLAN PARAMS Menu WLAN PARAMS Menu WLAN PARAMS Signal Strength XX % Infrastructure* Pseudo IBSS Ad Hoc Operation Mode SSID Name(01-15) 101* SSID Name(16-30) SSID Name(31-32) Reset SSID Name Min Xfer Rate Auto-negotiate* 1Mb/sec 2Mb/sec 5.5Mb/sec 11Mb/sec Channel Default* 1-15 Ant.
Page 169 WLAN PARAMS Menu WLAN ADDRESS Submenus WLAN PARAMS (cont. from prev. page) WEP Key 1 BYTE1: WEP Key 1 BYTE2: WEP Key 1 BYTE3: WEP Key 1 BYTE4: WEP Key 1 BYTE5: WEP Key 1 BYTE6: WEP Key 1 BYTE7: WEP Key 1 BYTE8: WEP Key 1...
Page 170 Chapter WLAN PARAMS Menu WLAN PARAMS (cont. from prev. page) WEP Key 2 BYTE3: WEP Key 2 BYTE4: WEP Key 2 BYTE5: WEP Key 2 BYTE6: WEP Key 2 BYTE7: WEP Key 2 BYTE8: WEP Key 2 BYTE9: WEP Key 2 BYTE10: WEP Key 2 BYTE11:...
Page 171 WLAN PARAMS Menu WLAN ADDRESS Submenus WLAN PARAMS (cont. from prev. page) WEP Key 3 BYTE5: WEP Key 3 BYTE6: WEP Key 3 BYTE7: WEP Key 3 BYTE8: WEP Key 3 BYTE9: WEP Key 3 BYTE10: WEP Key 3 BYTE11: WEP Key 3 BYTE12: WEP Key 3...
Page 172: Wlan Params Submenus
Chapter WLAN PARAMS Menu WLAN PARAMS (cont. from prev. page) WEP Key 4 BYTE6: WEP Key 4 BYTE7: WEP Key 4 BYTE8: WEP Key 4 BYTE9: WEP Key 4 BYTE10: WEP Key 4 BYTE11: WEP Key 4 BYTE12: WEP Key 4 BYTE13: Reset WEP Keys Notes:...
Page 173 WLAN PARAMS Submenus SSID Name A 1-32 character, case-sensitive string that identifies the Extended Service Set Identification (ESS_ID) network the unit is part of. (ESS_ID is also called NET_ID.) These characters can be alphanumeric, symbols, or spaces. Reset SSID Name Allows you to reset the SSID name.
Page 174 Chapter WLAN PARAMS Menu Transmit Power The power level as a percentage of full power. The range is 0% to 100%, and the factory default is 100%. Internat. Mode When enabled, the Wireless option adapts to international frequency requirements in Europe. The options are Disable (the default) and Enable.
Page 175: Wlan Leap
WLAN LEAP Submenus WLAN LEAP * = Factory Default WLAN 1 = Only if a Symbol radio card is installed. LEAP 2 = Only if a Cisco radio card is installed. Auth Method LEAP Reset LEAP LEAP Reset LEAP Username User Password Password...
Page 176: Battery Control
Chapter BATTERY CONTROL BATTERY CONTROL BATTERY CONTROL Battery Monitor Disable* Enable Time To Go xxx.xx Hours Percent Charge xxx.x % Current Draw +/- xx.xx Amps Voltage xx.xx Volts Amp-Hour Used +/- xx.x Amp-Hours Time To Go Alert 1.0 Hours* .3 - 12.0 Hours High Volt Alert 16.0 Volts* 12.5 - 16.0 Volts...
Page 177: Battery Control Submenus
BATTERY CONTROL Submenus BATTERY CONTROL Submenus Battery Monitor • Disable (the default). When set to Disable, the other Battery Control menus do not display. The Serial Port is restored to normal use, and the Serial Port menu displays. • Enable. When set to Enable, the other Battery Control menus display. The Serial Port is reserved for monitoring the power cart, and the Serial Port menu does not display.
Page 178: Time To Go Alert
Chapter BATTERY CONTROL Time To Go Alert This allows you to set the minimum Time to Go value for determining when a “RECHARGE BATTERY” warning occurs. When the printer receives a status from the battery that is less than the value of the Time To Go menu, the “RECHARGE BATTERY”...
Page 179: Date
DATE Submenus DATE 1, 2 DATE Hour 00 - 23 Minute 00 - 59 Year 2099* 2000 - 2099 Month Jan* Jan - Dec 01 - 31 Notes: * = Factory Default Appears only if the real time clock option is installed. Updates the set parameters only if the real time clock NOVRAM option is installed.
Page 180: Applicator Delay Menu
Chapter Applicator Delay Menu Applicator Delay Menu ↵ With the SLPA online, press the key to enter the Applicator Delay menu. Press ↑ or ↓ to scroll through the submenus: Cycle Delay, Cylinder Extend, ↵ and Vacuum Delay. Press + or – to adjust the values. Press to set a new value.
Page 181: Interfaces
Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time.
Page 182: Compatibility Mode
Chapter IEEE 1284 Parallel Interface Compatibility Mode This mode provides compatibility with Centronics-like host I/O (see Table 8w). Data is transferred from the host to the printer in 8-bit bytes over the data lines. Compatibility Mode can be combined with Nibble and Byte Modes to provide bidirectional communication.
Page 183 Signals Table 8. IEEE 1284 Signals Type of Mode Source of Data Compatible Nibble Byte Host/Printer Data 8 (MSB) Printer nAck PtrClk PtrClk Printer Busy PtrBusy PtrBusy Printer PError AckDataReq AckDataReq Printer Select Xflag Xflag Host nAutoFd Host Busy HostAck Not Defined Logic Grid Chassis Grid...
Page 184: Terminating Resistor Configurations
Chapter IEEE 1284 Parallel Interface NOTE: The length of the data cable from the host computer to the printer should not exceed 32 feet (10 meters). Host Clock / nWrite. Driven by the host. Data is transferred from the host to the printer.
Page 185: Rs-232 Serial Interface
RS-232 Serial Interface Terminating Resistor Configurations RS-232 Serial Interface NOTE: The RS-232 serial interface circuit characteristics are compatible with ® the Electronic Industry Association Specifications EIA -232-E and EIA-422-B. The RS-232 serial interface enables the printer to operate with bit serial devices that are compatible with an RS-232 controller.
Page 186: Usb
Chapter Menus The Universal Serial Bus (USB) port is part of Auto Switching and is active when the Host Interface menu is set to Auto Switching. It can also be selected as the only Host Interface under the Host Interface menu by selecting USB. The Host Interface menu is only available when the Admin User menu is enabled.
Page 187: Preventive Maintenance
Never use metallic tools to clean the interior of the SLPA. Dust the exterior of the SLPA regularly. It is preferable to use a Printronix cleaning kit to clean the exterior of the SLPA, or a soft cloth dampened with isopropyl alcohol.
Page 188 Chapter Cleaning Pivoting Deck Printhead Heating Elements Printhead Cover/ Upper Media Sensor Lower Media Sensor with visible red LED Deck Lock Lever Platen Roller Print Element Upper Sensor Figure 29. Cleaning the Printhead...
Page 189: Cleaning The Printhead, Platen Roller And Media Sensors
Cleaning The Printhead, Platen Roller And Media Sensors Cleaning The Printhead, Platen Roller And Media Sensors Printhead Cleaning As you use your SLPA, the printhead may become dirty which can result in poor print quality. Clean the printhead each time you install new ribbon (thermal transfer print mode) or install new media (direct thermal print mode).
Page 190: Cleaning The Applicator Pad
Chapter Cleaning CAUTION Do not use sharp objects on the print surface of the printhead. Be aware that the edges of the printhead may be sharp. Keep fingers away from the edges. Cleaning The Applicator Pad Hex Screw (4 or 6) Top Pad Gasket Bottom Pad...
Page 191: Cleaning/Replacing The Vacuum Generator
Cleaning/Replacing The Vacuum Generator 4. Check for leaks by covering all the holes in the applicator pad with a piece of paper. If there is a leak, the vacuum will not retain the paper on underside of the applicator. Sealing compound may be used to isolate leaks, but must dry thoroughly before the applicator may be used.
Page 192: Cleaning Schedule
Printhead Elements Weekly or as Wipe with a Printronix printhead cleaning pen or a needed cotton swab moistened with isopropyl alcohol. See Figure 29 on page 188. Printhead cleaning needs depend upon the print mode which is being used.
Page 193: Troubleshooting
Troubleshooting Introduction This chapter lists fault messages and symptoms, and gives procedures for troubleshooting printer malfunctions. You must operate the printer to check its performance and you may have to reconfigure it. What You Should Know About Print Quality The print quality of a thermal printer is affected most by the amount of heat applied by the printhead to the media and by the location of the printhead in relation to the print media.
Page 194: How To Maximize Printhead Life
Chapter Introduction How To Maximize Printhead Life 1. Remind the customer to clean the printhead with a cleaning pen after each roll of ribbon (thermal transfer) or media roll (direct thermal). The cleaning pen (P/N 203502-001) will last for eight printhead cleanings. See “Cleaning”...
Page 195: How To Troubleshoot
Troubleshooting At A Glance How To Troubleshoot You will be more successful in troubleshooting printer problems if you use standard fault isolation techniques, which are summarized below: 1. Ask the operator to describe the problem. 2. Verify the fault by running a diagnostic printer test or by replicating the conditions reported by the user.
Page 196: Printer Tests
Chapter How To Troubleshoot Printer Tests This section lists SLPA printer tests which may be performed to check or confirm the proper operation of the SLPA with regard to print quality. The default is Auto Calibrate. The SLPA will display the last test displayed before going online.
Page 197: Troubleshooting Display Messages
To Print A Test Label Grid This pattern helps identify edge sharpness and uneven print quality. Current Configuration Prints the current SLPA configuration and helps identify the text print quality. Left Test Prints a pattern containing a series of ladder-type bar code symbols, starting with four and decreasing by one symbol on each print until a single symbol prints on the left side.This pattern helps identify ribbon wrinkle problems.
Page 198: List Of Messages
Chapter Troubleshooting Display Messages When printer logic detects a fault condition, three things happen: • The status indicator on top of the printer flashes on and off. • The audible alarm beeps if it has been enabled in the PRINTER COUNTROL menu.
Page 199 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? 27 CU TIMED OUT Controller Unit Timed Check the cable connection Out: the printer was not and host system. (Refer to the enabled for one minute line problem determination or more on a coax procedures, as recommended...
Page 200 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? Ambient light Ambient light is 1. Minimize the ambient light Validator failure compromising proper around the validator. This scanning. may require moving the NOTE: The Validator printer to a darker area of scanning laser cannot...
Page 201 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? BATT LOW VOLT This is the Low Volt 1. Plug the power cart cable Alert that can be set by into an AC receptacle to the user (factory recharge the battery.
Page 202 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? Calibration The validator has Press the PAUSE key to clear warning detected that it needs the message. Perform the calibration. This is a calibration procedure reminder message and described in the Validator...
Page 203 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? CUTTER FAULT 1. Cutter assembly is 1. Place the cutter assembly Jam or Cut Fail not in the closed in the closed (up) position. position.
Page 204 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? DOWNLOADING TO Normal message when No action required. VALIDATOR the printer is NOTE: The validator software downloading emulation update can be verified in the software with a F/W Revision menu option of validator option...
Page 205 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E02 MACHINE CHK An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 206 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03D DSI BAT PS An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 207 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03H DSI ECXOWX An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 208 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E06 NOT ALIGNED An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 209 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ENTER to Stop Normal message when Press the ENTER key to stop a test print pattern that printing the test pattern. will run continuously has been enabled.
Page 210 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ERROR: PROGRAM The printer is not Power off the printer for 15 NOT COMPATIBLE compatible with the seconds, then power back on. downloaded program. If the problem persists, contact your authorized customer service representative.
Page 211 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FAN WARNING The printer detected 1. Verify that the fan rotates that the power supply when the printer is first fan did not rotate for at powered up and when the least 45 seconds when printer moves media or...
Page 212 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FPGA FILE Yes/No The program file was 1. Download the program file NOT FOUND not downloaded again. successfully. 2. If the message reappears, contact your authorized customer service representative.
Page 213 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? H00: PCI SLOT ? The controller board is Call your authorized service See User Manual not communicating representative. with a PCI card. This could indicate a bad PCI card, poor connection, or problem in the PCI bus.
Page 214 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? IGP/PGL ERROR Appears when the Deselect "Fault" from Error "Fault" option is Report on the front control selected from Error panel. Report in the front panel.
Page 215 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? LOADING The new emulation No action required. PROGRAM program is loading into FROM PORT XX% printer RAM. XX% indicates how much of the program has loaded.
Page 216 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? NON VOLATILE Yes/No The printer assigns a 1. If the message appears at MEMORY FAILED certain amount of power-up, call your simulated NVRAM for authorized customer storage of saved service representative.
Page 217 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT The printer does not 1. Install media. If a break Load Paper sense media: occurred, reinstall the media. Press the PAUSE • Media was not key to clear the fault installed or has run...
Page 218 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT In the CT emulation Load media and run a print TIMEOUT with a coax interface, a test. If the message persists, time-out message is contact your authorized service sent to the host if paper...
Page 219 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PRINT HEAD COLD Printer is in a cold 1. Reseat P401 on printhead. See Manual environment or 2. Change the printhead. connector P401 has 3.
Page 220 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PWR SUPPLY HOT Power supply is hot. 1. Determine that the fan is See Manual operating and that all air vents are unobstructed. 2.
Page 221 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? • Remove Label A label was 1. Remove the label from the detected at the front of the printer to allow front of the printer the next label to print.
Page 222 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? RIBBON FAULT In the CT emulation 1. Clean the printer. Timeout with a coax interface, 2. Power off, wait 15 the ribbon has not seconds, then power back moved for 10 minutes on again.
Page 223 List Of Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? SOFTWARE Yes/No 1. Application 1. Recycle the printer power. ERROR* software tried to If possible, print a job that Recycle Power perform an illegal has previously worked.
Page 224 Chapter Troubleshooting Display Messages Table 11. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? WAITING FOR Normal message when 1. Complete the downloading PROGRAM the printer is powered software procedure. See DOWNLOAD up while holding down “Downloading Software” both the MENU key on page 261.
Page 225: Troubleshooting Other Symptoms
General Symptom List Troubleshooting Other Symptoms Use standard fault isolation techniques to troubleshoot malfunctions not indicated by display messages. These techniques are summarized below: 1. Ask the operator to describe the problem. 2. Verify the fault by running a diagnostic printer test or by replicating conditions reported by the user.
Page 226 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution CONTROL PANEL Communications failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by viewing the Data indicator on the control panel.
Page 227 General Symptom List Table 12. General Symptom List Symptom Solution LCD is not backlit and control A wire is broken or a pin is not making contact in the control panel keys do not work. panel cable assembly. Replace the control panel cable assembly.
Page 228 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution POWER FAILURES Printer fails to turn on, the 1. Check that printer AC power cord is correctly attached to display is not backlit, and the the printer and to the AC power outlet. fan is not running.
Page 229 General Symptom List Table 12. General Symptom List Symptom Solution PRINT QUALITY • Label(s) did not get 1. If the serial interface is being used, verify that the correct printed within a multi label data protocol is selected to match the host interface print job.
Page 230 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution Media and ribbon move, but 1. Print a checkerboard diagnostic test pattern (page 196) no image prints in Thermal and check if the image appears on the used portion of the Transfer mode.
Page 231 General Symptom List Table 12. General Symptom List Symptom Solution Print is light on the left or right Check to see if the pressure blocks are set for the width of the side of the label. media being used. Set each block near the edge of the media. Prints strange characters 1.
Page 232 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution • Start of image is printed 1. In the MEDIA CONTROL menu, set Clip Page to Disable. an erroneous distance 2. Make sure the Label Length value matches the actual from the top-of-form.
Page 233 12. Make sure the correct ribbon and media combination are being used; install a new roll of ribbon and media and repeat step 7. Use the correct ribbon type. Genuine Printronix Supplies are highly recommended to ensure the best possible print quality. (See “Printronix Supplies Department” on page 15.) 13.
Page 234 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution Smears or voids in printed 14. Reduce the Print Speed value through the QUICK SETUP image (continued). or MEDIA CONTROL menu or via host software. 15. Power off the printer. Remove the printhead and inspect it for contamination (adhesive material, ribbon and media residue line buildup), wear, or damage.
Page 235 General Symptom List Table 12. General Symptom List Symptom Solution PRINTER OPERATION “*** 053 Insufficient memory Install more DRAM. to create the LOGO” printed on the media. “*** 055 LOGO call not Install more DRAM. previously defined” printed on the media. The printer loses its values for After performing a media calibration procedure, save the Sensed Distance, Gap/Mark...
Page 236 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution • Print quality is good, but 1. Make sure that the image is not formatted too close to the the printer skips every top edge of the label. Leave white space equal to eight dot other label.
Page 237 General Symptom List Table 12. General Symptom List Symptom Solution Bar code print jobs print as 1. Make sure the correct microcode to support IGP or Code V control codes for IGP or Code emulation is loaded in the printer. V bar code jobs.
Page 238 Chapter Troubleshooting Other Symptoms Table 12. General Symptom List Symptom Solution RIBBON Printer advances media, but 1. Make sure the ribbon is installed correctly. ribbon does not advance. 2. A poor ribbon/media combination can cause insufficient friction between media and ribbon. Verify that the correct ribbon and media are being used.
Page 239 The printer loses data from Use a Printronix ribbon. the print job when an end of NOTE: Some ribbons use a trailer: foil or mylar material at the ribbon condition occurs while end of a ribbon roll that is attached to the fiber core.
Page 240 Chapter Troubleshooting Other Symptoms Table 13. Applicator Troubleshooting Chart Sympton Diagnosis Solution Cylinder will not cycle 1. Check for faults on the 1. Correct or clear any faults after the label is encoded/ display. on the LCD. printed. 2. Check the photocell 2.
Page 241 2. Store labels in an area 60 to expired or defective. 80 degrees F at 50 to 60% humidity. If defective, order new labels from Printronix. 3. Verify that the labels are 3. Make sure the labels are loaded properly and the loaded correctly (page 39).
Page 242 Check for clogged vacuum carb. Check the vacuum filter. 3. Check for defective or old 3. Order new labels from Printronix. label supplies that are curling. 4. Check for 20 inches hg at the hose. Labels buckling while 1.
Page 243 General Symptom List Table 13. Applicator Troubleshooting Chart Sympton Diagnosis Solution Label advances but the 1. Check that the labels are 1. Make sure the labels are backing rewind motor is loaded properly. loaded correctly (page 39). not turning. 2. Check dancer spring 2.
Page 244 Chapter Troubleshooting Other Symptoms...
Page 245: A Specifications
Specifications Applicator Orientation The SLPA may be mounted for top, bottom, or side applications. Product Distance Variation The relationship between the SLPA and the product is adjustable by moving the entire machine on the mounting stand. The applicator effective stroke length is adjustable by setting the cylinder apply pressure along with the cylinder extend time.
Page 246: Printing
Appendix A Printing • Product/Case Weight Depending on the weight on a case, tamping may have to use less force or even a different application method to safely apply labels. • Data Availability SLPA parallel processing requires that data for multiple labels be in the printer at all times.
Page 247: Media
2.54 mm Thickness 0.0025 to 0.0100 inches 0.0635 to 0.254 mm * For labels longer than 8.0 inches custom work is needed. Contact your Printronix service representative for details. I. Tag Specification II. Tag Specification III. Label Specification (Mark Sensing)
Page 248: Ribbon
Appendix A Ribbon Table 14. Media Specifications Label Width Range 0.75 -4.5 in. 19.1-114.3 mm Backing Width Range 0.75-4.5 in. 19.1-114.3 mm Min. Gap/Hole/Notch Height 0.10 in. 2.54 mm Min. Refl. Mark Height 0.10 in. 2.54 mm Min Refl. Mark Width 0.5 in.
Page 249: Electrical
Electrical Input Voltage ± 115 VAC 10%, single phase @ 50 to 60 Hz ± 230 VAC 10%, single phase @ 50 to 60 Hz Power Entry Module One 2.0 Amp, 250 V Slo-Blo fuse WARNING The SLPA must be connected to a properly grounded receptacle free of power surges and fluctuations.
Page 250: Environmental
Appendix A Environmental Environmental Operating Temperature 40º to 104º F (5º to 40º C)* Storage Temperature -23º to 140º F (-5º to 60º C)* *The SLPA can be operated outside these conditions with its environmental enclosure. Operating Humidity 20 to 85% non-condensing Storage Humidity 5 to 85% non-condensing Liquids...
Page 251: Connections
Connections RS-232C Serial Port One serial port (COM 1) is provided on the SLPA as a connection for host devices. This female DB25, RS-232C serial port has the following connections: Pin 2 Transmit Data Pin 3 Receive Data Pin 7 Signal Ground The serial ports must be configured for the correct baud rate, parity, and stop bits.
Page 252 Appendix A Communications Interface...
Page 253: B Options
Options Beacon Package Options Optional remote indication and/or system control is possible through these options. Both types of optional equipment use a PLC expansion module with additional cabling, sensors and/or additional components. The specifications for the PLC expansion module are: Max.
Page 254: Mounting The Beacon
Appendix B Beacon Package Options Mounting The Beacon Beacon Assembly Mounting Holes Figure 33. Beacon Mounting If a beacon option was ordered with the system, it is advisable to mount it before mounting the SLPA to the conveyor line. To mount the beacon post: 1.
Page 255: Mounting Accessories
U-Arm And Accessories Mounting Accessories U-Arm And Accessories Socket Screw (4) 3/8 in. Washer 3/8-16 Socket Head Cap Screw (4) 3/8 in. Washer Mounting Clamp (2) Support Rod (2) U-Arm Figure 34. U-Arm and Offset Arms The SLPA is designed so that it can be mounted to a stand, or other fixturing device, using button head socket screws and U-arm.
Page 256: Mounting Stand
Appendix B Mounting Accessories 4. Secure the SLPA into place using the 3/8-16 socket h ead cap screws provided with the two U-arm clamps. Torque the bolts to 36 ft-lbs in increments of 6 ft-lbs for each bolt. CAUTION Use extreme caution when lowering the SLPA onto the U-arm. The SLPA is a heavy unit and may be difficult to lift by one individual.
Page 257: Low Label Sensor
Mounting Stand Low Label Sensor The low label sensor activates the warning beacon to alert the operator of a low label situation. The low label indication can come from the optional fault warning beacon (light tower), message to the LCD or message to the host computer.
Page 258: Product Sensor
Appendix B Product Sensor When the label stock is running low, the low label signal state should be ON. To test the label low input: 1. Remove the label stock from the label roll hub while monitoring this signal state. 2.
Page 259 200 Ω ferrite be attached to the cable for adequate EMI shielding. The product sensor supplied by Printronix has a range of 12 inches (300mm) and has a sensitivity adjustment for different sensing levels. This sensor has two modes of operation, Light Operate and Dark Operate.
Page 260: Application Options
Appendix B Application Options Application Options NOTE: The following application options require custom work and must therefore be specified prior to order placement. Cylinder Stroke Lengths To customize the SLPA to meet individual application requirements, applicators are available in the following cylinder stroke lengths: •...
Page 261: Downloading Software
Downloading Software Loading Flash Memory Flash memory is contained in a SIMM (single in-line memory module) located on the controller PCBA. SLPA control languages (the “emulations”) and SLPA operating system software are loaded into flash memory at the factory, but there are occasions when you may have to load this software: •...
Page 262: Loading Software With The Firmware Download Utility
Appendix C Loading Flash Memory Loading Software With The Firmware Download Utility The Firmware Download Utility (FDU) allows you to load program files into the SLPA with an easy to use graphical interface. The FDU is a utility program included on the CD that comes with the SLPA. It can be used on computers ®...
Page 263: Loading Through The Parallel Or Serial Port Using Dos
Loading Through The Parallel Or Serial Port Using DOS 11. Open the readme.txt file on the CD-ROM. There are two emulation sets with corresponding part number files from which to choose: CT / IPDS / IGP / ZGL / TGL / IGL / STGL TN / IGP / ZGL / TGL / IGL / STGL Both emulations include the LP+ emulation.
Page 264 Appendix C Loading Flash Memory and ↓ keys. 6. On the SLPA control panel, press and hold down the Without releasing the keys, power the SLPA on. When you see “B01: STATUS” on the on the LCD, release the keys. 7.
Page 265: Loading Software If Flash Contains Only Boot Code
Loading Software If Flash Contains Only Boot Code IMPORTANT Do not interrupt the downloading process once it has started. Interrupting a download will leave the flash memory on the controller PCBA incompletely loaded, and the SLPA may not boot up. While the file is copied into memory, the SLPA LCD informs you of the load process and status.
Page 266: Loading Software Through The Nic
Appendix C Loading Flash Memory number plus .exe. For example: 123456.exe This is the file you will download into the SLPA. 11. Copy the file to the download directory you created in step 7. 12. Start a command prompt session. (The Start Menu icon is usually labeled MS-DOS Prompt or Command Prompt.) 13.
Page 267 Loading Software Through The NIC 8. Open the readme.txt file on the CD-ROM. There are two emulation sets with corresponding part number files from which to choose: CT / IPDS / IGP / ZGL / TGL / IGL / STGL TN / IGP / ZGL / TGL / IGL / STGL Both emulations include the LP+ emulation.
Page 268: Downloading Optional Fonts To Flash Memory
Appendix C Loading Flash Memory Downloading Optional Fonts To Flash Memory Optional fonts are stored on a 3.5 inch floppy diskette that contains file names comprised of a part number with a .dwn extension. You will insert this diskette in your IBM-compatible computer and use either the parallel or serial port to download the desired font(s) to the SLPA’s flash memory.
Page 269 Downloading Optional Fonts To Flash Memory 1. Set the SLPA power switch to O (Off). 2. Connect a parallel data cable to the LPT1 port or a serial cable to the COM1 port of an IBM-compatible computer running the Windows (95, 98, Me, NT, 2000, or XP) operating system.
Page 270: Downloading Truetype Fonts
Appendix C Loading Flash Memory If you are loading the file using the serial port on the computer, type the following commands: mode COM1:9600,N,8,1,P<Enter> copy /b filename.dwn COM1<Enter> (where filename .dwn is a file you noted in step 12.) The 9600 baud rate is the only selection some systems can use. The baud rate information entered in the above commands must match the Baud Rate setting (in the SERIAL PORT menu) saved in the Power-Up Config.
Page 271: Printronix Windows Driver
Printronix Windows Driver Printronix Windows Driver A TrueType font can be downloaded from a PC through the Printronix Windows Driver. 1. Load the Printronix Windows driver provided with your SLPA on the Manuals and Utilities CD on Windows 2000/NT/XP. 2. Once the SLPA driver is installed on the PC, right click the SLPA driver and select Properties.
Page 272: Create And Send Download File - Download Mode
Appendix C Loading Flash Memory Create And Send Download File – Download Mode A TrueType font can be converted to a downloadable format by appending a header to the font file using the cnvt2fls.exe utility. 1. Start a MS-DOS prompt window. 2.
Page 273: Using Downloaded Truetype Fonts
Using Downloaded TrueType Fonts Using Downloaded TrueType Fonts After downloading the TrueType font using any of the above methods, the user can access the downloaded TrueType fot by using the FONT;NAME command as described in the PGL Programmer’s Reference Manual. For Example: ~CREATE;FORM FONT;NAME ARIAL.TTF...
Page 274 Appendix C Loading Flash Memory...
Page 275 Index Numerics Air cylinder regulator control valve, 38 Air jet adjustment control valve, 38 06 HOST REQUEST fault message, 198 AIR JET control valve, 38 08 HOLD PRINT TIMEOUT fault message, 198 Air jets, position, 50 1284 parallel interface, 181 Air supply, 23 15 COMM CHECK fault message, 198 Alarm option, 125...
Page 276 CANNOT CALIBRATE Disable Peel-Off fault message, 202 BAD VFU CHANNEL fault message, 200 Cautions, 25 BAR CODE IMPROPER Data Format fault Changing SLPA settings, 72 message, 200 Channel option, 173 BAR CODE QUIET Zone too small fault message, Character Group option (PGL), 135 Checkerboard, printer test, 196 Bar codes, 18 Checksum Failure fault message, 202...
Page 277 CONTRAST TOO LOW Check media fault Del Set from RAM option, 127 message, 202 Delete Config option, 94 Control gauges, pneumatic, 38 Delete Files option, 127 Control panel status, keypad, 34 Device Address option, 160 Control valves, pneumatic, 38 DHCP option, 162, 167 CR Edit option, 138 Diagnostic tests, 145 Create And Send Download File...
Page 278 E04C ISI PROTEC message, 207 ETHERNET ADDRESS E06 NOT ALIGNED message, 208 menu, 161 E07 ILLEGAL INS message, 208 submenus, 162 E08 FLOATINGPNT message, 208 ETHERNET PARAMS EC SOFTWARE FAIL fault message, 208 menu, 163 Electrical specifications, 249 submenus, 164 Emulations, 18 Ethernet Speed option, 165 Emulations, loading, 261...
Page 279 DOWNLOADING TO VALIDATOR, 204 MENU MODE QUICK SETUP, 215 EC SOFTWARE FAIL, 208 NON VOLATILE MEMORY FAILED, 216 E-NET INIT, 208 OPTION NOT INSTALLED, 216 E-NET READY, 208 PAPER OUT Load Paper, 217 E-NET RESET, 208 PAPER OUT TIMEOUT, 218 ENTER to Stop, 209 PARITY ERROR, 218 ERROR DC PROGRAM NOT VALID, 209...
Page 280 E02 MACHINE CHK, 205 FRAMING ERROR fault message, 212 E03A DSI HASH L, 205 Framing Errors option, 159 E03B DSI HASH S, 205 Functions, keypad, 34 E03C DSI BAT PL, 205 Fuse, 32 E03D DSI BAT, 206 E03E DSI CXIWX, 206 Gap Length option, 116 E03F DSI CXOWX, 206 GAP NOT DETECTED See Manual fault message,...
Page 281 Label backing, remove, 51 Label Length option, 87, 99 I-2/5 Selection option, 141 LABEL MISSING Check Paper Path fault message, Idle Response option, 157 IEEE 1284 Label on Pad Sensor, 253 interface, 181 Label print process, 69 operating modes, 181 Label roll, threading, 39 Ignore Mode option, 140 Label sensor, low, 257...
Page 282 Max Cached Char option, 130 offline, 36 Max Font Buffer option, 129 online, 36 MEDIA CONTROL Printer Tests, 196 menu, 96 Modifying saved configurations, 75 submenus, 98 Month option, 179 Media dimensions, 247 Mounting Media Handling option, 87, 99 accessories, 255 Media profile, 63 Beacon, 254 printout, 64...
Page 283 Optional features, 19 Poll Character option, 157 Optional host interfaces, 181 Poll Response option, 157 Optional mounting accessories, 28 POOR SCANNING Check Head&Heat fault Options message, 218 network interface card, 19 POOR SCANNING Inspect head fault message, NIC, 19 Options, application, 260 POR option, 160 Orientation option, 88, 101 Port Type option (C/T Port), 160...
Page 284 Requirements Printing a configuration, 77 air supply, 23 Printing specifications, 246 power, 23 Printronix Windows Driver, 271 Reset Cfg Names option, 95 Process, print label, 69 Reset Head Data option, 147 Product Distance Variation, 245 Reset LEAP Password, WLAN LEAP menu, 175...
Page 285 RFID system configuration parameters, 51 Selecting a menu option, 72 RFID TAG FAILED Check Media fault message, Sensed Distance option, 114 Sensing different media types, 56 Ribbon Sensor loading, 47 label low, 257 specifications, 248 product, 258 RIBBON BROKEN Reload Ribbon fault message, Sensor, label on pad, 253 SERIAL PORT RIBBON FAULT Timeout fault message, 222...
Page 286 media dimensions, 247 TOF Adjust option, 111 operating, 23 TOF Detect Fault option, 110 physical, 250 Transmit Power option, 174 pneumatic, 249 Transmitted Data (TD) signal printing, 246 RS-232 serial interface, 185 product distance variation, 245 Trickle Time (Serial) option, 156 ribbon, 248 Trickle Time option (Parallel Port), 150 SLPA orientation, 245...
Page 287 WAITING FOR PROGRAM DOWNLOAD fault message, 224 Warning beacon package, 253 Warnings, 25 Warranty, 4 WEP Key BYTE1 through BYTE13 option, 174 WEP Key Format option, 174 WEP Key Width option, 174 Windows Driver, 271 WIRELESS ADAPTER NOT COMPATIBLE fault message, 224 WLAN ADDRESS menu, 166...
Page 290 *250117-001* 250117-001B...

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Printronix SLPA8000 User Manual

1 Introduction

2 Operation

3 Configuring the SLPA

4 Interfaces

5 Preventive Maintenance

6 Troubleshooting

A Specifications

B Options

Downloading Software

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Troubleshooting

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