Printronix T2N series User Manual
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Printronix T2N series User Manual

Thermal label printers
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  • Page 1 T2N User’s Manual...
  • Page 2 Printronix Auto ID, Technology, Inc shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material.

  • Page 3: Table Of Contents

    Table of Contents Introduction ......................... 7 Product Overview ........................7 Applications ........................7 Product Features ........................8 Printer Standard Features ....................8 Printer Optional Features ....................10 RS-232C Pin Configuration ....................10 Printer Specifications ......................10 Print Specifications .......................11 Ribbon Specifications ......................11 Media Specifications ......................12 Operations Overview ......................13 Unpacking and Inspection ......................13 Unpacking the Printer .....................13...
  • Page 4 Identifying the Fault .......................35 Fault Recovery ........................37 Printer Configuration ......................39 Common Problems .......................40 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ..............44 Maintenance ........................47 Replacing the Platen Roller Assembly ..................49 Replacing the Printhead Assembly ..................52 Configuration Utility ......................55 Access ..........................55 System Requirements ......................55 Installing the Application ......................56 Launching the Application ......................56 Version Number ........................56...
  • Page 5 PGL Tab ..........................81 ZGL Tab ..........................86 EGL Tab ..........................91 Printer Functions ........................93 Calibrate Sensor .......................94 Active Emulation .......................97 RTC Setup (Real-Time Clock) .....................98 Show Configuration ......................98 Print Test Page .........................99 Reset Printer ........................100 Factory Default ....................... 100 Cut Fwd and Cut Rev ....................... 100 Job Capture ........................
  • Page 6 PGL Character Sets ......................117 ZGL Character Sets ......................119 Customer Support ......................121 Warranty Information ......................123...

  • Page 7: Introduction

    The T2N series of industrial thermal label printers are designed to offer the right features at the best value. The T2N series features a small footprint and low profile design that fits where larger industrial printers do not. Its quiet operation and fast label throughput is equally functional in the office or on the shop floor. The printer’s metal construction and die cast aluminum print mechanism is durable enough to withstand the...

  • Page 8: Product Features

    Product Features Printer Standard Features The printer offers the following standard features for 203 dpi and 300 dpi models.  Thermal transfer printing  Direct thermal printing  Die-cast based print mechanism  Metal cover with large clear media view window ...
  • Page 9 Supported Barcodes Symbology Code 39 Interleaved 2/5 Code 128 EAN-8 EAN-13 UPC-A UPC-E UPC-E0 UPC-E1 Codabar Code 93 EAN/UCC-128 UPCSHIP UPC Interleaved 2/5 Industrial 2/5 Code 11 Matrix 2 of 5 UPS-11 Telepen ITF-14 Logmars Planet Plessey BC 412 Code 3 of 5 Mail USPS Intelligent Mail Postnet...

  • Page 10: Printer Optional Features

    Printer Optional Features The printer offers the following optional features. User Dealer Factory Product option feature options options options  Peel-off module  Cutter module RS-232C Pin Configuration CONFIGURATION +5 V Printer Specifications 286 mm (W) x 259 mm (H) x 434 mm (D) Physical dimensions 11.26 in (W) x 10.20 in (H) x 17.09 in (D) Weight...

  • Page 11: Print Specifications

    Print Specifications Print Specifications 203 dpi models 300 dpi models Printhead resolution 203 dots/inch (8 dots/mm) 300 dots/inch (12 dots/mm) Printing method Thermal transfer and direct thermal Dot size 0.125 x 0.125 mm 0.084 x 0.084 mm (width x length) (1 mm = 8 dots) (1 mm = 11.8 dots) Print speed...

  • Page 12: Media Specifications

    Media Specifications Media Specifications 203 dpi models 300 dpi models Label roll capacity 203.2 mm (8 in.) OD Media alignment Edge alignment Media type Continuous, die-cut, black mark, fanfold, notch Media wound type Printing face outside wound Media width (label + liner) Max.

  • Page 13: Operations Overview

    Operations Overview Unpacking and Inspection This printer is packaged to withstand damage during shipping. Upon receiving, inspect the packaging and printer. Keep all packaging materials in case you need to reship the printer. Unpacking the Printer The following items are included in the carton: ...

  • Page 14: Printer Overview

    Printer Overview Front View 1. STATUS Indicator 2. Pause Key 3. Feed Key 4. Media Exit 5. Lower Front Cover 6. Media Window 7. Media Cover (Handle) Figure 2. Printer Front View...

  • Page 15: Interior View

    Interior View 1. Ribbon Take-Up Spindle 2. Ribbon Supply Spindle 3. Printhead Pressure Adjustment Knobs 4. Pivoting Deck 5. Deck Lock Lever 6. Label Roll Guide 7. 3” Core Adapters (2) 8. Media Hanger Beam 9. Ribbon Guide Bar 10. Media Guide Bar 11.

  • Page 16: Rear View

    Rear View Figure 4. Printer Rear View 1. Internal Ethernet Interface 2. Fanfold Label Entrance 3. RS-232C Interface (Max. 115,200 bps) 4. USB Interface (USB 2.0/ Full speed mode) 5. SD Card Slot* 6. Power Switch 7. Power Socket NOTE: The interface picture is for reference only. Refer to the product specification for interface availability.
  • Page 17 Table 1. SD Card Specifications SD Card SD Card Approved SD Card Specification Capacity Manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6...

  • Page 18: Operator Controls

    Operator Controls Front Panel and Keys STATUS Indicator Printer is offline, no error. Printer is online, no error. Blinking Printer is in error state: Head Open, Paper Jam, Out of Paper, Ribbon Errors, Cutter Error, Printhead Overheat, Calibration Error POWER Indicator Printer power is turned off.

  • Page 19: Setting Up The Printer

    LED Indicators State Indication Printer power is turned off. POWER Printer power is turned on. Printer is offline or error occurred. ONLINE Printer is online. Blinking Printer is receiving data. Printer is offline. Printer is online. STATUS Printer is in error state: Blinking Head Open, Paper Jam, Out of Paper, Ribbon Errors, Cutter Error, Printhead Overheat, Calibration Error...

  • Page 20: Ribbon Installation

    Ribbon Installation Loading Ribbon 1. Open the printer media cover. 2. Load the ribbon onto ribbon supply spindle and ribbon core onto ribbon take-up spindle. 3. Push the paper core and ribbon roll to the inboard end of each spindle. Ribbon Core Ribbon Take-Up Spindle Ribbon...
  • Page 21 5. Thread the ribbon under ribbon guide bar and through ribbon sensor slot. (See page 23 for ribbon loading diagram or refer to diagram on printer media cover.) Ribbon Leader Ribbon Sensor Ribbon Guide Bar 6. Tape ribbon leader onto ribbon core. Keep ribbon wrinkle-free.
  • Page 22 7. Rotate ribbon take-up spindle clockwise 3 to 5 full turns until ribbon is wrinkle-free. 8. Push both sides of the pivoting deck down to close it, ensuring the latches engage properly. Note: Pressing down only one side of the pivoting deck may result in the pivoting deck opening during printing.
  • Page 23 Ribbon Loading Path Ribbon Ribbon Supply Spindle Ribbon Take-Up Spindle Ribbon Guide Bar Ribbon Sensor...

  • Page 24: Media Installation

    Media Installation Loading a Label Roll 1. Open the media cover. 2. Push the deck lock lever back to open the pivoting deck. 3. Move the label roll guide to the end of the media hanger then place it in horizontal position. (If paper core is 3 inches, install 3 inch core adapters on the beam.) See Note on next page.
  • Page 25 Note: For 3 inch core adapters, ensure arrows point vertical (see below). If using 1 inch core media, remove the 3 inch core adapter from the media hanger beam. 3 inch media core 1 inch media core 4. Place media roll on hanger beam. Place label roll guide in up position. 5.
  • Page 26 6. Adjust media width guide to fit label width. Adjust media sensor ensuring the gap/black mark passes underneath the media sensor indicator (marked by a triangle) for sensing. Media Sensor Indicator Media Width Guide 7. Push both sides of the pivoting deck down to close it, ensuring the latches engage properly.
  • Page 27 Label Roll Loading Path Fanfold Media Entrance Slot Platen Roller Media Hanger Beam Media guide bar Media sensor...

  • Page 28: Loading Fanfold Media

    Loading Fanfold Media Fanfold media feeds through rear label entrance slot or opening. 1. Open the printer media cover. 2. Push the deck lock lever back to open the pivoting deck. 3. Move the label roll guide to the end of media hanger beam then place roll guide to horizontal position.

  • Page 29: Loading Media In Peel-Off Mode

    Loading Media in Peel-Off Mode 1. Open the peel-off cover by pulling down the tabs located on peel-off cover. 2. Install the label roll (see page 24). 3. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor. 4.
  • Page 30 5. Feed the liner into the peel-off cover slot. Label Liner Peel-off Cover Slot 6. Close the peel-off cover and pivoting deck. Liner...
  • Page 31 7. Use the Configuration Utility to set the printer to Peel-Off mode. Peeling will automatically start. Press the FEED key to test. Liner Label Note: Calibrate the gap/black mark sensor when changing media.

  • Page 32: Loading Media In Cut Mode

    Loading Media in Cut Mode 1. Install the label roll (see page 24). 2. Thread the media through the paper cutter opening. 3. Adjust the media width guide to fit the label width. Paper Cutter Opening 4. Close pivoting deck ensuring the latches engage properly.

  • Page 33: Printhead Pressure Adjustment Knobs

    Printhead Pressure Adjustment Knobs Adjust printhead pressure under these conditions: 1. Printing with thick media. If media thickness is larger than 0.19 mm, higher pressure is required to achieve good quality printouts. 2. Printing with narrow media. If media width is less than 4 inches wide, the printhead pressure must be adjusted to avoid ribbon wrinkles.

  • Page 35: Troubleshooting

    Troubleshooting Fault Handling When the STATUS indicator is blinking, a fault has occurred. In addition, the ONLINE indicator is off and the printer is no longer processing jobs. In some cases, the reason for a fault can be determined by visually inspecting the printer (e.g., out of paper).
  • Page 36 Figure 5. Obtaining Printer Status Once the Configuration Utility identifies the fault, you can press the FEED Key on the printer to clear the fault. See Fault Recovery on page 37 to resolve the issue. For Calibration Error, Ribbon Err, Ribbon End Err, or Paper Jam errors, verify that the Media/Sensor configuration is correct (see “Media/Sensor tab on page 69).

  • Page 37: Fault Recovery

    This stops the STATUS indicator from blinking. If the issues are not resolved after following the steps in Table , contact the Printronix Auto ID Customer Support Center (page 121). Table 3. Printer Status Messages and Recovery Procedures...
  • Page 38 The Media Sensor detected a paper out condition. 1. Open the pivoting deck and reload the same type of media into the printer. 2. Close the pivoting deck. 3. Press the Feed key to clear the error. 4. The printer should advance to the TOF of the next label and resume printing.

  • Page 39: Printer Configuration

    The printer has detected that the printhead has overheated. The printer will continue to monitor the printhead temperature. When Printhead Overheat the printhead has sufficiently cooled, the printer will clear the error and automatically resume printing. No operator intervention is required. The printer has detected the ribbon supply spindle is not turning: 1.

  • Page 40: Common Problems

    Common Problems The following table lists common problems that may occur when operating the printer. If the problem still exists after troubleshooting, contact the Customer Service Department of your purchased reseller or distributor. Problem Possible Cause Recovery Procedure Power indicator does not The power cord is not properly 1.
  • Page 41 See the “Cutter Error” recovery The printer status from the Cutter is unable to turn due to Configuration Utility shows jamming. procedure on page 37. “Cutter Error”.  Printer not printing. 1. Reconnect cable to interface. Cable is not well connected 2.
  • Page 42 Memory full (FLASH/DRAM) FLASH/DRAM is full. Delete unused files in the FLASH/DRAM. Use the Configuration Utility to change the maximum value (see Advanced Setup on page 109).  Unable to use SD card. 1. Use an authorized SD card. SD card was inserted after For supported SD cards, powering printer on.
  • Page 43 Wrong Label Width size setup. Set the correct label size. right side of label. Configuration Utility requests A password previously set from Contact the Printronix Auto ID password when communicating the Configuration Utility is lost. Customer Support Center (page with the printer.

  • Page 44: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no evidence of ribbon wrinkles on printed labels. Ribbon wrinkle is related to the media thickness, printhead pressure balance, ribbon film characteristics, print darkness setting and more. If the ribbon wrinkles, follow the instructions below to adjust printer components.
  • Page 45 Adjust the printhead pressure adjustment knob. Adjust the printhead pressure adjustment knob. Left knob Right knob The printhead pressure adjustment knob has The printhead pressure adjustment knob has five setting levels. Clockwise adjustment five setting levels. Clockwise adjustment increases the printhead pressure. Counter increases the printhead pressure.

  • Page 47: Maintenance

    Maintenance This chapter discusses how to maintain your printer. 1. Use one of the following materials to clean the printer:  Cotton swab or authorized Printronix Auto ID Thermal Printhead Cleaning Pen (203502-002)  Lint-free cloth  Vacuum/Blower brush ...
  • Page 48 Tear Bar/Peel Bar Use a lint-free cloth with 100% ethanol Clean as needed. alcohol to wipe the tear bar/peel bar. Sensor Use a vacuum or compressed air. Clean monthly. Exterior Wipe the exterior with a damp cloth. Clean as needed. Interior Brush or vacuum the interior.

  • Page 49: Replacing The Platen Roller Assembly

    Replacing the Platen Roller Assembly 1. Open printer media cover. 2. Push the deck lock lever to raise the pivoting deck. 3. Remove screw and the lower front cover. Lower Front Screw Cover 4. Remove screw on the platen right side bushing. Screw...
  • Page 50 5. Disengage the platen left side bushing tab from the printer. Left Side Bushing Tab 6. Remove the platen bushing and old platen roller assembly. 7. Replace the platen roller assembly. Right Side Bushing Platen Roller Assembly...
  • Page 51 8. Reassemble the parts in reverse order. For regular labels For thick labels 0.19 mm (0.0075 in.) to 0.06 mm (0.00236 in.) to 0.28 mm (0.011 in.) thick 0.19 mm (0.0075 in.) thick IMPORTANT: Ensure that both the left and right side bushing tabs are in the same orientation.

  • Page 52: Replacing The Printhead Assembly

    Replacing the Printhead Assembly 1. Open printer media cover. 2. If necessary, remove the used ribbon take-up roll from its spindle. 3. Remove the frame thumbscrew. Frame Thumbscrew 4. Remove the printhead thumbscrew. Printhead Thumbscrew...
  • Page 53 5. Push the deck lock lever to release the pivoting deck. 6. Carefully disconnect the printhead cable assembly from the printhead by pulling out the connector. IMPORTANT: Do not pull on the cables. Printhead Cables Connector Printhead Assembly 7. Replace the printhead assembly. Printhead Assembly 8.
  • Page 54 10. Close the pivoting deck and ensure the levers engage properly. Install the new thumbscrew (provided in every printhead assembly kit) to secure the printhead. Thumbscrew 11. Open and close the pivoting deck ensuring the latches continue to engage properly.

  • Page 55: Configuration Utility

    From the CD included with the T2N printer. Place the CD in your computer and follow the guide.  http://www.PrintronixAutoID.com/support/drivers/. From the Printronix Auto ID website  For Configuration Utility upgrades (if available), click the HELP button and select Utility and http://www.PrintronixAutoID.com/support/drivers/...

  • Page 56: Installing The Application

    The T2N Configuration Utility can be launched with the icon which is copyrighted for use with this application. The icon is Copyright © 2013 Printronix Auto ID Technology, Inc. All Rights Reserved. Launching the Application Double-click the icon or execute ConfigUtil_vm_xxY.exe from a Windows command prompt.

  • Page 57: Utility Overview

    Utility Overview Figure 6 is an overview of the Configuration Utility. Language Selection HELP Units Tool Interface (Configuration) Printer Configuration File Manager Command Tool Advanced Figure 6. Configuration Utility Components  Language Selection. The utility interface is available in different languages: English, Simplified Chinese, Traditional Chinese, Korean, German, Spanish, French, Italian, Portuguese, and Russian.

  • Page 58: Language Selection

     Advanced (fourth tab). The Advanced section provides advanced configuration options, including memory allocation, scalable font control, statistics control, and text printing through PGL. It is unnecessary to use this section for basic setup procedures. See Advanced Setup on page 109. Language Selection Language selection is available as a drop-down menu in the upper-left corner.

  • Page 59: Tool Interface

    Figure 8. Changing System Locale After proper configuration, the language selected becomes the default language when the Configuration Utility is launched. Tool Interface Tool Interface selection is available as a drop-down menu in the upper-right corner. This option allows you to choose communication I/O options with the printer: USB (the default), COM, or ETHERNET.

  • Page 60: Usb Connection

    USB Connection USB is default interface for the Configuration Utility. Since no setup is required with USB, the Setup button is grayed out. COM (RS-232) Connection When COM is selected, click the Setup button to open the dialog box as shown in Figure 9 (page 59).

  • Page 61: Test The Connection

    Test the Connection Once Tool Interface selection is complete, click the Read button in the lower-right corner (see Figure 6, page 57) to upload the printer’s current configuration into the Configuration Utility fields. For USB connection, this process is automatic. If the Configuration Utility is working properly, the “Communicating…”...

  • Page 62: Printer Information

    The model name is T2N2 = 203 DPI, T2N3 = 300 DPI. The program file version is in Printronix format Vm.xxYY. See Version Number on page 56 for information on Vm.xxYY format. Note: When contacting the Customer Support Center, use the program file part number to identify the software.

  • Page 63: Configuration Overview

    Printer Usage The Printer Usage value is in inches only and cannot be reset. If a new controller is installed, this figure will reset to the value on the new controller. Configuration Overview You can configure printer setup through the Configuration Utility or the webpage (when network is used).

  • Page 64: Parameter Values

    Set: Changing the T2N Configuration The “Set” button transfers the configuration values of the current page from the Configuration Utility and stores them in the printer. Note:  After clicking the “Set” button to transfer the configuration values to the printer, click the “Read”...

  • Page 65: Unit Preference: Mm Or Inch

    Unit Preference: mm or inch Figure 12 illustrates how unit selection operates. Based on “inch” or “mm” selection, applicable parameter values within the Printer Configuration section (or other sections) will change accordingly, measured in inches or millimeters. The unit of measure shown to the right of the parameter values will also change accordingly.

  • Page 66: Configurations As Files

    Configurations as Files The ability to save and restore configurations to and from a file allows users to create a configuration once and then easily update multiple printers with that same configuration. A saved configuration file can be loaded into the Configuration Utility and then downloaded into the printer using the “Set”...
  • Page 67 Firmware versus Utility The latest Configuration Utility release is compatible with older firmware versions. However, the printer firmware may not support all options available in the Configuration Utility. If the Configuration Utility attempts to configure an option nonexistent in the printer, the firmware will ignore it.
  • Page 68 Saved Files versus Utility When saving a file using the "Save File" button, the Configuration Utility stores the configuration in *.dcf format at a specific version level. If the *.dcf file is loaded using the “Load File” button into a Configuration Utility at a different level, the latest Configuration Utility release will load older versions of saved files.

  • Page 69: Media/Sensor Tab

    Media/Sensor Tab The first tab within the Printer Configuration tab displays Media/Sensor parameters (see Figure 13). The values populated in the fields are based on loading the configuration (clicking “Read”) from a new 203 DPI printer (the Factory default). This is common in all emulations, PGL, ZGL, and EGL unless otherwise stated.

  • Page 70: Media Handling

    Media Handling This option specifies how the printer will handle the media (labels or tag stock).  Continuous. Printer prints on the media until the print buffer is empty and then stops at the next top of form under the print line of the printhead. ...
  • Page 71 Horz Image Shift This option specifies the amount to shift an image horizontally outboard (-) or inboard (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 to +1.00 inch. The factory default value is 0.00 inches.
  • Page 72 Clip Page This option determines how the printer handles Label Length values that are larger than actual label length (or Sensed Distance) when using gap or black mark media. This option has no effect when the Label Length parameter is less than the actual label length. This option is illustrated in Figure 14.

  • Page 73: Media Sensor

    Media Sensor The user selects the type of media loaded in the printer. The printer adjusts the sensor algorithm depending on the type of media. The choices are Gap, Black Mark, and Disable. The factory default is Gap. Sensor Intensity This option is to set the emitting intensity of the gap sensor or black mark sensor.
  • Page 74 Head Auto Calibrate This option selects whether the printer does a media calibration after a Printhead Open fault.  Enable (factory default). Performs media calibration each time the Printhead Open fault condition is cleared. The Feed key must be pressed to initiate the calibration. ...

  • Page 75: Interface Tab

    Interface Tab After setup, the host interface ports are active and available. For example, one job may be sent through USB while the next job sent through serial, followed by a third job through Ethernet. Note: Be careful not to send the jobs at the same time or the application could misprint. The Interface Tab (Figure 15) is shown with DHCP selected.

  • Page 76: Usb Setup

    USB Setup There is no setup for USB. Simply connect the USB cable between the printer and host, and the printer is ready to receive data. Serial RS-232 Setup Baud Rate Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer.

  • Page 77: Ethernet Setup

    Ethernet Setup IP Assignment This item allows you to select the method of how the IP Address and its related parameters will be chosen. Users should consult the administrator for the appropriate setting.  Static IP. The user can choose the appropriate IP Address, Subnet Mask, and Gateway Address.

  • Page 78: Ethernet Connection

    Resetting Network Defaults To reset the network configuration to its factory default, click the “Network Default” button. This will only change the network parameters. Ethernet Connection Connect to the Printer using USB or RS-232 If the Tool Interface is set up to use USB or COM (RS-232 serial), doing a “Read” operation will populate the Interface tab fields, including displaying the current network setup.
  • Page 79 3. Click the “Discover” button to find the T2N printers on the network for the ranges entered. Allow the Configuration Utility a few moments to find the printers. Upon completion, the printers found will show in the TCP/IP window. 4. Select the target printer from the left and perform a “Read” operation to confirm the connection.

  • Page 80: Web Setup

    Web Setup Click the “Web Setup” button to open the selected printer’s webpage. Instructions on how to use the webpage are not included. The webpage is organized similarly to the Configuration Utility (Figure 18). Note: The Password Setup on the webpage and the Password Setup on the Configuration Tool setup require different passwords.

  • Page 81: Pgl Tab

    PGL Tab PGL Setup options and the factory default settings are shown in Figure 19. Figure 19. PGL Setup Orientation Orientation describes the rotation of the image relative to the Print Direction option:  Portrait (factory default) represents 0 degree rotation ...
  • Page 82 Print Direction Print Direction defines Portrait relative to the direction of feed:  Head First (factory default) makes Portrait elements feed first.  Foot First makes Portrait elements feed last (see Figure 20). Print Direction = Head First Print Direction = Foot First Inv.
  • Page 83 Note: The difference between Var. Length and Var Dynamic Len is for example, CREATE;NAME;0. If there are 10 dynamic fields defined in CREATE mode, but only three dynamic fields are used in EXECUTE mode (for Var. Length), the label length will be based on the longest printed element among the 10 dynamic field and the static element defined in CREATE mode.
  • Page 84 Boundary Check This option turns on or off the page boundary check for all print elements.  Enable (factory default). When enabled, an out of bound error is reported if the print element is out of the page boundary.  Disabled.
  • Page 85 Trailing Space. A space is inserted at the end of the data instead of a leading zero.  X2 DPD. When selected, I-2/5 bar code with a magnification X2 will use the specially configured ratios 3:3:6:5 rather than 3:6:9:12 for compatibility with other Printronix Auto ID models. ...

  • Page 86: Zgl Tab

    PGL Diagnostics This option is to available to select how to handle error conditions with PGL commands and forms when encountered:  On (factory default). Full error checking reported. Any element that falls off the current page is reported as an error. ...
  • Page 87 Orientation Orientation describes the rotation of the image relative to the Print Direction option.  Portrait (factory default). Represents 0 degree rotation.  Landscape. Represents 90 degree rotation.  Inv. Portrait. 180 degrees rotation.  Inv. Landscape. 270 degrees rotation. As shown in Figure 20 (page 82), text is placed at the origin according to its Orientation setting.

  • Page 88: Left Position

    This option is the combination of MC Label Fmt (command ^MC), PQ Label Fmt (command ^PQ), and IS Label Format (command ^IS) on other Printronix Auto ID thermal products. This option selects how those labels should be retained in memory.
  • Page 89 Label Buf Size This option allows you to set the label buffer size. The buffer is used to store the data from ^XA up to ^XZ for command processing. The maximum size of the buffer cannot exceed the amount of available memory in the system. If a value greater than the amount of memory available is selected, the setting will revert to the original setting.
  • Page 90 Ignore MD/SD Cmd This menu allows the ^MD Media Darkness and ~SD Set Darkness commands to be ignored.  Disable (factory default). Use the darkness settings from the ^MD and ~SD commands in the datastream.  Enable. Ignore the ^MD and ~SD commands in the datastream and use the front panel intensity settings.

  • Page 91: Egl Tab

    EGL Tab EGL Setup options are shown in Figure 22 along with their factory default settings. Descriptions of each menu and their factory defaults follow. Figure 22. EGL Setup Print Direction Print Direction defines the direction of feed.  0 (factory default). Feeds label head first. ...
  • Page 92 Option Description British German French Danish Italian Spanish Swedish Swiss English - US Latin 1 Latin 2 (Cyrillic II/Slavic) Portuguese French Canadian Nordic Turkish Icelandic Hebrew Cyrillic Cyrillic CIS 1 Greek Greek 1 Greek 2 1252 Latin 1 1250 Latin 2 1251 Cyrillic 1253...

  • Page 93: Printer Functions

    Printer Functions Printer Functions to the left of the Printer Configuration section as highlighted in Figure 23. Figure 23. Printer Functions The functions include:  Calibrate Sensor: calibrates the labels and sensors. See page 94.  Active Emulation: selects the Emulation (Auto Switch, PGL, ZGL, EGL). See page 97. ...

  • Page 94: Calibrate Sensor

    Calibrate Sensor Printer calibration ensures the gaps, holes, notches, or black marks are detected properly. Calibration should be performed on every printer power-up and each time the media type is changed. This section will review both Auto Calibration and Manual Calibration techniques. Alternatively, Auto Calibration can be performed without the Configuration Utility by powering the printer off and back on again while holding the PAUSE key on the front panel.
  • Page 95 IMPORTANT: Two options within the Media/Sensor tab can force Auto Calibration: (1) Power-Up Action = Auto Calibrate (2) Head Auto Cal = Enable When option (1) is set, the Auto Calibration procedure happens immediately upon power-up. When option (2) is set, Auto Calibration happens after the printhead is properly latched and the Feed key is pressed.
  • Page 96 Gap Media Type 1. Change the values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if necessary. 2. Click the “Manual Setup” button to set up the printer for the manual calibration. The message “Load Liner and Press Next” displays. 3.

  • Page 97: Active Emulation

    Auto Selection Media Type Manual calibrate does not work with “Auto Selection”. This Media Type is only valid for Auto Calibration. If the user clicks the “Manual Setup” button with “Auto Selection” as the Media Type, an error message “Can’t Calibrate” displays. Active Emulation Active Emulation controls how data is processed in the T2N printer.

  • Page 98: Rtc Setup (Real-Time Clock)

    RTC Setup (Real-Time Clock) T2N printers include a Real-Time Clock (RTC) that can be set by the user and used from within the applications (depending on the emulation’s capability to use RTC). The procedure to set the current time is as follows: 1.

  • Page 99: Print Test Page

    Saving this file allows administrators to review and store the configuration as a receipt once the setup procedures are completed. Another benefit is that this file can be sent to the Printronix Auto ID Customer Support center upon request if there is a problem.

  • Page 100: Reset Printer

    Job Capture The “Job Capture” feature captures the data sent to the printer in various forms. The data can then be analyzed and/or sent to Printronix Auto ID Customer Support. Print Label In default mode with “Print Label” selected, the data will print on the label as it is received (see Figure 29).

  • Page 101: Ignore Autofr

    Click the “Password Setup” button to open the “Password Setup” window (see Figure 30). Once the old password is verified, a new password can be accepted. Figure 30. Password Setup Window IMPORTANT: A password is required to access the printer. If you forget your password, contact the Printronix Auto ID Customer Support Center (page 121).

  • Page 102: Firmware Upgrade

    Firmware Upgrade Conveniently upgrade the printer firmware by clicking the “Firmware Upgrade” button and locating the desired program file (.NEW extension) as shown in Figure 31. Program File Extension Figure 31. Firmware Upgrade Procedure If the printer firmware has a different extension, click the “Files of Type” down arrow and select “*.*”. Upon a firmware upgrade, the following will occur: ...

  • Page 103: Printer Status

    Printer Status The following are two ways to obtain printer status information: 1. From the LEDs on the printer. 2. By using the “Get Status” button in the Configuration Utility (webpage also has this function). This section reviews the different types of status that are reported. Configuration Utility Status T2N Front Panel LEDs Status LED (Amber)

  • Page 104: File Manager

    IMPORTANT: The “Get Status” query is a command sent to the printer which returns the status information. If printer buffer is full or the host IO is otherwise occupied, the status may not update, resulting in the following error message: Check the printer for faults and resolve the issue or reboot the printer to clear the buffers and then query the printer again using the “Get Status”...

  • Page 105: File Information

     File Delete: provides the ability to delete files from the memory devices (see page 106).  File Format: provides the ability to format the memory devices (see page 106). IMPORTANT: The Configuration Utility will not detect if the SD Card is installed in the printer. Any attempts to read, download, or format a nonexistent SD Card may result in a loss of communication with the printer.

  • Page 106: File Download

    IMPORTANT: The File Manager will delete files from the SD card even if these files are file protected. This includes the Premium Fonts that can be purchased from Printronix Auto ID. DO NOT delete files from the SD card unless you are certain that these files...

  • Page 107: File Format

    File Format To format the Memory Device, use the File Format subsection. Simply select the target Memory Device and click “Format”. This action deletes all files in that device. Confirm whether to perform this action (see above). As shown, once the formatting process starts, the user is required to wait for the formatting to complete before continuing to use the printer.
  • Page 108  Send a file directly to the printer using the “Send File” button. This method does not load the file contents into an editor. This displays an “Open” window to allow the user to browse for the target file. The Command Tool window is illustrated in Figure 37. Figure 37.

  • Page 109: Advanced Setup

    Advanced Setup The last section of the Configuration Utility is Advanced Setup, located in the top level tabs (see Figure 38). Figure 38. Advanced Tab Options in the Advanced Setup section should not be set by typical users. These options affect how memory is utilized and only users who are aware of the effects should modify these parameters.

  • Page 110: File System And Memory

    This section reviews the different features of Advanced Setup.  File System and Memory: Defines how memory is allocated within the system (see page 110).  Statistics Control: Allows the ability to reset certain statistics (see page 111).  Media/Sensor Control: Allows the ability to disable and enable sensors (see page 112). ...

  • Page 111: Statistics Control

    Max # of Files in DRAM Allows the user to select the maximum number of files to be allocated in the DRAM File System. The choices are 128, 256, 384, and 512. The factory default is 256. Page Memory Emulations use page memory to create images and send them to the engine. The amount of memory allocated can have an effect on the maximum Label Length setting in the Media/Sensor tab and print throughput.

  • Page 112: Cutter Reset

    Cutter Reset Click the “Cutter Reset” button each time a cutter is replaced. This keeps an accurate account of how many cuts the cutter has performed. Usage The Cutter Usage value is the number of cuts that the cutter has performed. When a new counter is installed, reset the value to maintain an accurate count.

  • Page 113: Scalable Font Control

    Scalable Font Control This section is for emulations which use scalable fonts (PGL and ZGL only). EGL does not use scalable fonts. IMPORTANT: For most applications, the default settings for font memory are acceptable. DO NOT change the defaults unless your application requires an uncommon memory configuration.
  • Page 114 Max Cached Char The Maximum Cached Characters option specifies the size of the largest character that can be stored in the font cache. This will not take effect unless you save it in a configuration and the printer is powered up with that configuration. To calculate the memory requirement, use this equation: (HS x VS x Average Height x Average Width) / 8 Where: HS = Horizontal resolution...

  • Page 115: Pgl Text Printing

    PGL Text Printing By default, the Active Emulation is set to Auto Switching which means that PGL, ZGL, and EGL are actively looking at the host data for forms and relevant emulation commands. Pure text jobs will not print. The data will be ignored by each emulation and presented to the next emulation for processing.

  • Page 116: Help

    Help The HELP feature (Figure 40) provides several different selections. Figure 40. HELP Button Contents The Contents option opens the HELP window with help contents, index, and search capability. The help file is named T2NHelp.chm. The Configuration Utility .exe and T2NHelp.chm need to be in the same directory and on the C drive.

  • Page 117: Character Sets

    About The About screen shows the copyright, utility version number, and Printronix Auto ID website link. See Figure 42. Figure 42. The About Window Character Sets This section illustrates the character groups and character sets available for PGL and ZGL: ...
  • Page 118 Character Group Standard Arabic Cyrillic European Sets Sets Sets Sets 0) ASCII* ASMO 449* Code Page 866* Latin 2 8859-2* 1) German ASMO 449+ Cyrillic CP 437 Code Page 852 2) Swedish ASMO 708 Cyrillic 113 Mazovia 3) Danish ASMO 708+ Cyrillic 8859-5 Kamenicky 4) Norwegian...

  • Page 119: Zgl Character Sets

    ZGL Character Sets This section illustrates the character groups and character sets available in ZGL. Within the ZGL tab, the option “Character Group” selects the active group of character sets. The “Character Set” option can be used to choose from amongst the sets as shown below. Character sets with the asterisk represents the factory default for the given Character Group.

  • Page 121: Customer Support

    Customer Support Printronix Customer Support Center IMPORTANT Please have the following information available prior to calling the Printronix Auto ID Customer Support Center: • Model number • Serial number (located on the back of the printer) • Installed options (i.e., interface and host type if applicable to the problem) •...

  • Page 122: Corporate Offices

    Georg-Wimmer-Ring 8b D-85604 Zorneding Germany Phone: +49 (0) 8106 37979-23 Fax: + 49 (0) 8106 37979-05 Printronix Auto ID, Asia Pacific Head Office Taiwan 9F, No. 95, Minquan Rd. Xindian Dist., New Taipei City 231 Taiwan (R.O.C) Phone: +886 3 990 6155...

  • Page 123: Warranty Information

    (excluding the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of one year from the date of shipment from Printronix. In the United States and Canada, the printer warranty provides a 1-year return-to-factory warranty which commences on the date of shipment from Printronix.

  • Page 124: Limited Software Product Warranty

    EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. 3. Printronix Auto ID Technology, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

  • Page 125: Software License Agreement

    TERMS AND CONDITIONS OF THIS AGREEMENT. Software License Agreement Your printer contains, among other software, Printronix Auto ID Technology, Inc application software, but not limited to the Ethernut Operating System (the “Ethernut Software”) and the Zint Barcode Generator (the “Zint Software”) as embedded software. The terms of this Agreement apply to the Ethernut Operating System, Zint Software, and all other embedded software supplied with the printer.
  • Page 126 * For additional information see http://www.ethernut.de/ * Copyright (c) 1990 The Regents of the University of California. * All rights reserved. * Redistribution and use in source and binary forms, with or without * modification, are permitted provided that the following conditions * are met: * 1.
  • Page 127 In addition to the GPL license included within this T2N User’s Manual, Printronix Auto ID Technology has made available the Zint source code, binaries for the ARM9, and all build procedures on the Printronix website, there is a link “Legal and Auto ID website.
  • Page 128 GNU General Public License Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works.
  • Page 129 To “modify” a work means to copy from or adapt all or part of the work in a fashion requiring copyright permission, other than the making of an exact copy. The resulting work is called a “modified version” of the earlier work or a work “based on” the earlier work. A “covered work”...
  • Page 130 provided that you comply with the terms of this License in conveying all material for which you do not control copyright. Those thus making or running the covered works for you must do so exclusively on your behalf, under your direction and control, on terms that prohibit them from making any copies of your copyrighted material outside their relationship with you.
  • Page 131 6. Conveying Non-Source Forms You may convey a covered work in object code form under the terms of sections 4 and 5, provided that you also convey the machine-readable Corresponding Source under the terms of this License, in one of these ways: a) Convey the object code in, or embodied in, a physical product (including a physical distribution medium), accompanied by the Corresponding Source fixed on a durable physical medium...
  • Page 132 If you convey an object code work under this section in, or with, or specifically for use in, a User Product, and the conveying occurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term (regardless of how the transaction is characterized), the Corresponding Source conveyed under this section must be accompanied by the Installation Information.
  • Page 133 Additional terms, permissive or non-permissive, may be stated in the form of a separately written license, or stated as exceptions; the above requirements apply either way. 8. Termination You may not propagate or modify a covered work except as expressly provided under this License. Any attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this License (including any patent licenses granted under the third paragraph of section 11).
  • Page 134 Each contributor grants you a non-exclusive, worldwide, royalty-free patent license under the contributor's essential patent claims, to make, use, sell, offer for sale, import and otherwise run, modify and propagate the contents of its contributor version. In the following three paragraphs, a “patent license” is any express agreement or commitment, however denominated, not to enforce a patent (such as an express permission to practice a patent or covenant not to sue for patent infringement).
  • Page 135 14. Revised Versions of this License The Free Software Foundation may publish revised and/or new versions of the GNU General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.
  • Page 136 Energy with the goal of protecting the environment by using energy efficient products. Printronix Auto ID Technology, Inc participates in the Energy Star program for Imaging Equipment by introducing printers that reduce power consumption when they are not being used. Prior to 2012, Printronix certified products under the self-certification program.

  • Page 137: Communication Notices

    Communication Notices This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 138 CE Notice (European Union) Marking by the CE symbol indicates compliance of this Printronix Auto ID Technology system to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the following technical standards: •...
  • Page 139 China Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical actions. 海拔高度和非热带性气候声明 仅适用于海拔 2000M 以下地区安全使用 仅适用于非热带气候条件下安全使用...
  • Page 140 *257226-001* 257226-001C...

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