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Message
RIBBON FAULT
TIMEOUT
Ribbon Low
RIBBON OUT
Load Ribbon
Table 8. Message List
Explanation
In the CT emulation with a coax
interface, the ribbon has not
moved for 10 minutes after
PAUSE was pressed to clear a
ribbon fault.
The ribbon supply spindle is
getting low.
NOTE: This message is a
reminder that will not
prevent or halt printing
operation.
1. The ribbon supply spindle is
empty.
2. The ribbon is broken
between the ribbon supply
spindle and the printhead.
3. If the ribbon is installed and
not broken, the ribbon
supply motor may not be
connected to J16 on the
controller PCBA.
4. The ribbon supply drive
gears may be binding or
have broken teeth.
5. The ribbon supply motor
may be bad.
List Of Messages
Solution
1. Clean the printer.
2. Power on the printer. Install
media. Print a diagnostic
test pattern (page 163). If a
fault message reappears,
replace the controller
PCBA. Write down the
message and return it with
the defective board.
1. Replace the ribbon.
2. Change the Ribbon Low
value in the MEDIA
CONTROL menu to a lower
value.
3. Disable Ribbon Low in the
MEDIA CONTROL menu.
1. Install the ribbon.
2. Route the ribbon through
the ribbon path and attach it
to the take-up core.
3. Make sure the ribbon
supply motor is connected
to J16 on the controller
PCBA.
4. Power off the printer.
Rotate the ribbon supply
spindle manually and check
for binding. If binding
occurs, check intermediate
and final drive gears for
damage. Replace as
necessary.
5. Temporarily connect the
ribbon supply motor to J8
on the controller (the ribbon
take-up motor connection)
and check motor tension
and rotation. If the take-up
motor operates but the
supply motor does not,
replace the ribbon supply
motor.
193
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Troubleshooting
