Printronix SLPA7000 User Manual page 182

Chapter 5
Troubleshooting Display Messages
Message
OPTION NOT
INSTALLED
182
Table 8. Message List
Explanation
1. A cutter option must be
installed and in the up
(operating) position with the
upper enclosure installed
when the printer is powered
on for the controller to
detect it.
2. The media cutter option
was not detected. The RJ11
plug from the cutter
assembly to the cutter
PCBA in the bottom-left
front opening of the frame is
disconnected.
3. Cut Media Handling in the
MEDIA CONTROL menu
was accidentally selected.
Solution
1. Check that the cutter option
is installed, connected, in
the up position, and the
upper enclosure properly
installed before powering
on the printer.
2. Install the cutter option or
change to the correct Media
Handling selection in the
QUICK SETUP or MEDIA
CONTROL menu.
3. Check the cable from the
cutter assembly to the
cutter PCBA. Reconnect
the cable to J1 on the cutter
driver PCBA.
4. Remove the frame side
cover and check the cable
from cutter PCBA to the
controller PCBA.
Reconnect the cable to J9
on the controller PCBA.