Printronix SLPA7000 User Manual page 183

Message
PAPER OUT
Load Paper
Table 8. Message List
Explanation
The printer does not detect print
media. This message is usually
caused by a break in the media,
the media has run out, or the
media is not routed correctly.
NOTE: When the printer is first
powered up with no
media installed, it will
not detect Paper Out
until an attempt is made
to move media (i.e.,
paper feed or slew).
List Of Messages
Solution
1. Verify that the media is
within the specification of
the printer. See Table 16 on
page 321.
2. Install new media. If a break
occurred, reinstall the
media. Press PAUSE to
clear the fault. Ensure that
the pivoting deck is
completely closed. Clean
the sensor assembly.
3. Verify that the media is
installed correctly. Verify
that the media sensor is
horizontally positioned
under the media.
4. If the printer is powered on
and the lower media sensor
is not emitting a red light, an
older version of software
may have been
downloaded to the printer
that is not compatible with
the newer hardware.
Download the latest level of
software.
5. The media sensor(s) may
need to be calibrated.
Do the Auto Calibrate
procedure to improve the
ability of the sensor(s) to
detect the media in use.
6. Check if the Gap Threshold
is too high or the Paper Out
Threshold is too low. Lower
the Gap Threshold or raise
Paper Out Threshold value.
See "CALIBRATE CTRL
Menu" on page 121.
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