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Chapter 1 Maintenance
4.2.2
Windows Server 2008 R2/ Windows Server 2008
1. Click Run from Start menu.
2. Type msinfo32.exe in Open, and then click OK.
3. System Information starts.
4. Click Export from Files menu.
5. Type a file name to save in File Name, and then Click Save.
4.3
Collecting User-Mode Process Dump
The user-mode process dump is the failure information related to application errors.
For details, see Chapter 1 (6.2 How to Create a User-Mode Process Dump File) in "Installation Guide
(Windows)".
4.4
Collecting Memory Dump
If an error occurs, the dump file will be saved to acquire necessary information. You can specify any path for
saving the diagnostic information. For details, see Chapter 1 (6.1 Specifying Memory Dump Settings (Debug
Information)) in "Installation Guide (Windows)".
Consult with your sales representative before dumping the memory. Dumping the memory while the server is
in operating normally will affect the system operation.
Important
Do not reset during dumping memory or restarting the server even if the
message of virtual memory shortage appears.
Express5800/R120g-2E, T120g Maintenance Guide
4. Collecting Failure Information
27
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