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Siemens HIPATH 500 User Manual

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Documentation
HiPath 500, HiPath 3000, HiPath 5000
OpenStage 15 T
User Guide
Communication for the open minded
Siemens Enterprise Communications
www.siemens-enterprise.com

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Table of Contents
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  Summary of Contents for Siemens HIPATH 500

  • Page 1 Documentation HiPath 500, HiPath 3000, HiPath 5000 OpenStage 15 T User Guide Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com...
  • Page 2: Important Information

    Important information Important information Trademarks Never open the telephone or a key module. Should you en- counter any problems, contact the responsible service per- sonnel. Use only original Siemens accessories. The use of other ac- cessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
  • Page 3: Location Of The Telephone

    Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the micropho- ne (front right) should be kept clear. The optimum speakerphone dis- tance is 50 cm.
  • Page 4: Table Of Contents

    Contents Contents Important information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Transferring a call after a speaker call announcement in a group . . 52 Send trunk flash (not for HiPath 500)......53 If you cannot reach a destination.
  • Page 6 Sensors (HiPath 33x0/35x0 only)......84 Paging persons (not for U.S., not for HiPath 500) ....85...
  • Page 7 Special functions in the LAN (not for HiPath 500) ......91 Leaving hunt group/group call ....... . 91 Setting up "follow me"...
  • Page 8: General Information

    General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective fea- tures must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: •...
  • Page 9: Intended Use

    Intended use The OpenStage phone was developed as a device for speech transmission and should be placed on the desk or mounted on the wall. Any other use is regarded as unauthorized. Telephone type The phone name data can be found on the name plate on the base of the device;...
  • Page 10: Getting To Know Your Openstage Phone

    Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. The user interface of your OpenStage 15 T 1 You can make and receive calls as normal using the handset. 2 The display permits intuitive operation of the phone 5 Audio keys are also available, allowing you to optimally configure the audio features on your telephone...
  • Page 11: Openstage Key Module 15

    Getting to know your OpenStage phone OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sensor keys. Like keys on the phone, these keys can be programmed and used accord- ing to your needs page 13.
  • Page 12: Keys

    Getting to know your OpenStage phone Keys Audio keys Function when key is pressed Reduce volume and set contrast brighter Turn speaker on/off (with red LED key) Increase volume and set contrast darker Mailbox key and Menu key Function when key is pressed Open mailbox (with red LED key) Open Program/Service menu (with red LED key) Navigation keys...
  • Page 13: Programmable Function Keys

    Programmable function keys Your OpenStage 15 T has eight illuminated keys to which you can assign functions or numbers. Increase the number of programmable function keys by connecting a key module page 11. Peter Fox Destinations? Depending on how they are programmed, you can use the keys as: •...
  • Page 14: Keypad

    Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeated- Example: To enter the letter "h", press the number twice.
  • Page 15: Display

    Display Your OpenStage 15 T comes with a black-and-white LCD display. Adjust the contrast to suit your needs Idle mode Your phone is in idle mode when there are no calls taking place or settings being made. Example: 13:15 MON 02.03.07 220870 Idle menu When in idle mode, press a key on the 3-way navigator...
  • Page 16: Mailbox

    Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as, HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send short text messages to individual internal stations or groups.
  • Page 17: Caller List

    Caller list If you are unable to accept an external or internal call, the call attempt is stored in the caller list. Answered calls can also be saved (contact your service personnel). Your telephone stores up to ten calls in chronological order. Each call is as- signed a time stamp.
  • Page 18: Program/Service Menu

    Getting to know your OpenStage phone Program/Service menu Use the munication system. The menu key LED remains red as long as you are in this menu. Example: Program/Service: *7=Use speed dialing? A double arrow next to an entry indicates the availability of additional op- tions for this entry.
  • Page 19: Basic Functions

    Step by step Basic functions Please read the introductory chapter "Getting to know your OpenStage phone" fully before performing any of the steps descri- bed here on your phone. Answering a call Special default ring signaling is set for your telephone: •...
  • Page 20: Answering A Call Via The Loudspeaker (Speakerphone Mode)

    Basic functions Step by step if nec. Answering a call via the loudspeaker (speakerphone mode) Suggestions for using speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume.
  • Page 21: Switching To Speakerphone Mode

    Step by step if nec. if nec. Switching to speakerphone mode Prerequisite: You are conducting a call via the handset. Hold down the key and replace the handset. Then re- lease the key. Set the call volume. Keep pressing the key until the desired volume is set.
  • Page 22: Open Listening In The Room During A Call

    Basic functions Step by step Open listening in the room during a call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. Activating Press the key shown.
  • Page 23: Making Calls

    Step by step Making calls Off-hook dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: Replace the handset. On-hook dialing internal: Enter the station number.
  • Page 24: Redialing A Number

    Basic functions Step by step Next? Call? Redialing a number The last three external telephone numbers dialed are stored automatically. If this feature is configured (contact your service personnel), account codes entered are also sa- page 64. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Prerequisite: The "Redial"...
  • Page 25: Reject Calls

    Step by step Reject calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). Prerequisite: The "Disconnect" key is configured. The phone rings. The caller appears on the screen. Press the "Disconnect"...
  • Page 26: Calling A Second Party (Consultation)

    Basic functions Step by step Consult? Return to held call? Quit and return? Alternate? Conference? Leave conference? Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Confirm the option shown.
  • Page 27: Transferring A Call

    Enter the number of the party to which you want to transfer the call. Announce the call, if necessary. Replace the handset. Select and confirm the option shown [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" Basic functions...
  • Page 28: Call Forwarding

    Basic functions Step by step Forwarding on? 1=all calls? 2=external calls only? 3=internal calls only? Save? Forwarding off Call forwarding Using variable call forwarding You can immediately forward internal or external calls to different internal or external telephones (destinations). (External destinations require special configuration in the system.) When call forwarding is active, a special dial tone sounds when you lift the handset.
  • Page 29: Using Call Forwarding No Reply (Cfnr)

    Step by step *495=CFNR on? Save? #495=CFNR off? Delete? Using call forwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) or that are recei- ved while another call is ongoing can be automatically forwarded to a specified telephone.
  • Page 30: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn) (Not For U.s.)

    Basic functions Step by step Trunk forwarding on? 1=immediately ? 2=unanswered calls? 3= on busy? Save? Trunk forwarding off? Call forwarding in the carrier network and forwarding multiple subscriber numbers (MSN) (not for U.S.) If this function has been configured (contact your ser- vice personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) direct- ly within the carrier network.
  • Page 31: Using Callback

    Step by step Callback? Answer? Using callback You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback •...
  • Page 32: Viewing And Deleting A Stored Callback

    Confirm the option shown. Ending retrieval Select and confirm the option shown. Press the key shown. The LED goes out. Press the key shown. The LED goes out. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" page 15.
  • Page 33: Enhanced Phone Functions

    Select and confirm until the name/number of the re- quired subscriber is displayed. Confirm the option shown. If you know the number of the telephone that is ringing, enter it directly. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" Enhanced phone functions...
  • Page 34: Using The Speakerphone

    Enhanced phone functions Step by step Microphone on? HF answerback on? HF answerback off? Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the an- nouncement. The other party’s name or station number appears on the screen.
  • Page 35: Answering Calls From The Entrance Telephone And Opening The Door35

    Step by step Open door? *61=Door opener? Answering calls from the entrance telephone and opening the door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the ent- rance telephone and to activate a door opener. If you have the proper authorization (contact your ser- vice personnel), you can activate the door opener, en- abling visitors to open the door themselves by entering...
  • Page 36 Enhanced phone functions Step by step *89=Door opener on? 3=Change password? 1=enable with ring? 2=enable without ring? #89=Door opener off? Activating the door opener Press the key shown. Select and confirm the option shown. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK"...
  • Page 37: Making Calls

    Step by step Dial? Delete digit? Cancel? Making calls En-bloc sending/correcting numbers If this feature is configured (contact your service per- sonnel), a connection is not attempted immediately when a station number is entered. This means that you can correct the number if necessary. The station number is only dialed at your specific re- quest.
  • Page 38: Using The Caller List

    Removing an entry from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Confirm the option shown. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" page 17. page 15. page 17.
  • Page 39: Dialing A Number From The Internal Directory

    Lift the handset. Press the key shown. The LED lights up. Confirm the option shown. HiPath 500): Confirm the option shown. The first entry is displayed on the screen. Scroll to next or previous entry.
  • Page 40: Using The Ldap Directory (Not For Hipath 500)

    If configured (ask your service personnel), you can also if nec. Delete letter? Search? Using the LDAP directory (not for HiPath 500) If configured (ask your service personnel), you can search for directory data in the LDAP database and dial the number of any subscriber you find there.
  • Page 41 Step by step Call? Scroll forward? Scroll back? Call? Modify search? Display results? Modify search? The result is displayed If only one name is found, it is displayed. Confirm the option shown. If several names are found (max. 50), the first name is displayed.
  • Page 42: Making Calls Using System Speed-Dial Numbers

    You can program the keys 0 to 9 with ten frequently used phone numbers. Press the key shown. Select and confirm the option shown Confirm the option shown. Press the key shown. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)"...
  • Page 43: Talking To Your Colleague With A Speaker Call

    Step by step Changing the save Back? next destination? Modify? Delete? End? *80=Speaker call? Press the required speed-dial key. If the key is already in use, the programmed phone number appears on the screen. Confirm the option shown. First enter the external code and then the external sta- tion number.
  • Page 44: Talking To Your Colleague With Discreet Calling (Not For Hipath 500)

    )945 *41=Assign number? Talking to your colleague with discreet calling (not for HiPath 500) If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display.
  • Page 45: Associated Dialing/Dialing Aid

    Step by step *67=Associated dialing? Associated dialing/dialing aid If this function has been configured (contact your ser- vice personnel), you can use a dialing aid to dial num- bers and set up calls for your telephone. The operating procedure depends on whether the dia- ling aid is connected to the S You can also use your system telephone as a dialing aid for other telephones.
  • Page 46: During A Call

    Enhanced phone functions Step by step Accepting call waiting? Quit and return? During a call Using call waiting (second call) Callers can still reach you while you are engaged in ano- ther call. A signal alerts you to the waiting call. You can ignore or accept the second call.
  • Page 47: Preventing And Allowing Call Waiting (Automatic Camp-On)

    Prerequisite: You are conducting a call. Select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" Enhanced phone functions page 15. page 15. page 38.
  • Page 48: Parking A Call

    If a parked call is not picked up, after a specific pe- riod of time the call is returned to the telephone from where it was parked (recall). [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)"...
  • Page 49: Conducting A Conference

    Step by step Start conference? Conference? Return to held call? Add party? Conference? View conf parties? Next? Exit list? View conf parties? Next? Remove party? Conducting a conference In a conference call, you can talk to as many as four other parties at the same time.
  • Page 50 Enhanced phone functions Step by step Leave conference? End conference? Drop last conf. party? Leaving a conference Select and confirm the option shown. Replace the handset, if this feature is configured (con- tact your service personnel). Ending a conference Select and confirm the option shown. Replace the handset, if this feature is configured (con- tact your service personnel).
  • Page 51: Activating Tone Dialing/Dtmf Suffix-Dialing

    Step by step *53=DTMF dialing? Activating tone dialing/DTMF suffix-dialing You can transmit dual-tone multifrequency (DTMF) sig- nals to control devices such as an answering machine or automatic information system. Press the key shown. Select and confirm the option shown. You can use the keys 0 through 9, ) and ( to transmit DTMF signals.
  • Page 52: Transferring A Call After A Speaker Call Announcement In A Group

    Select and confirm the option shown If the connection between the two other parties is not established within 45 seconds, the call from the first part returns to you (recall). [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)"...
  • Page 53: Send Trunk Flash (Not For Hipath 500)

    Enhanced phone functions Step by step Send trunk flash (not for HiPath 500) To activate ISDN-type services and features through the network carrier’s analog trunks or those of other com- munications platforms (such as "consultation hold"), you must send a signal to the trunks before dialing the ser- vice code or telephone number.
  • Page 54: If You Cannot Reach A Destination

    Enhanced phone functions Step by step Camp-on Busy override? If you cannot reach a destination Call waiting (camp-on) Prerequisite: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and the busy tone is followed by the ringtone.
  • Page 55: Using Night Answer

    Step by step Night answer on? *=default? Save? Night answer off? Using night answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station).
  • Page 56: Programming The Function Keys

    Programming the function keys Step by step Assign telephony function Prog. feature key Change key More features Shift Key if nec. Save incomplete Another key Programming the function keys You can program frequently used functions, station numbers or procedures onto the function keys on your OpenStage 15 T or key module.
  • Page 57: Overview Of Functions

    Step by step Programming the function keys Overview of functions The functions are split into the following menus: • Destinations • Control relays • PIN and authorization • Calls More features • The available functions depend on your configu- ration. If a function is missing, contact your ser- vice personnel.
  • Page 58 LED function: Number (external) , Procedure key, Trace call, Speed di- al, Clear, Lock all phones, Send message, Directory (1=internal, 2=LDAP not for HiPath 500), Accepting call waiting, Toggle/Connect, Conference, Speaker call, Re- trieve line, Reserve trunk, Release line, Temporary Pho-...
  • Page 59: Programming A Procedure Key

    Step by step Assign telephony function Prog. feature key Change key More features Procedure key 12345 if nec. save Back Programming a procedure key Numbers and functions which require further input, i.e. which contain several operating steps, can be saved on a key on your telephone.
  • Page 60 Programming the function keys Step by step Another key Select and confirm the option shown. Select the saved procedure by pressing the key. Procedures with activatable/deactivatable func- tions are activated with one press of the button and deactivated with the next. You can press the procedure key during a call to automatically send the saved digits as DTMF si- gnals...
  • Page 61: Configuring Repdial Keys

    Step by step Assign telephony function Prog. feature key Change key if nec. +=Next level Destinations Number Back Another key Configuring repdial keys You can also program internal and external station num- bers on the second level. The LED function is not avai- lable for internal station numbers on the second level.
  • Page 62: Deleting Function Key Programming

    Programming the function keys Step by step Delete key Deleting function key programming Press and hold the assigned key. Select and confirm the option shown.
  • Page 63: Displaying And Assigning Call Charges

    Connection charges for the last chargeable call made are displayed first. After five seconds, the accumulated connection charge (total) is displayed. Press the key shown. Select and confirm the option shown [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)"...
  • Page 64: Dialing With Call Charge Assignment

    Displaying and assigning call charges Step by step *60=Account code? if nec. #=Save? Dialing with call charge assignment You can assign external calls to certain projects. Prerequisite: Your service personnel have defined ac- count codes for you. Press the key shown. Select and confirm the option shown.
  • Page 65: Privacy/Security

    Activating Open the idle menu page 15. Select and confirm the option shown Deactivating Open the idle menu page 15. select and confirm the option shown. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" Privacy/security...
  • Page 66: Activating/Deactivating "Do Not Disturb

    Privacy/security Step by step Do not disturb on? Do not disturb off? Activating/deactivating "Do not disturb" If you do not wish to take calls, you can activate do not disturb. Internal callers hear the busy tone, external cal- lers are connected to another phone, which you can specify (contact your service personnel).
  • Page 67: Caller Id Suppression

    Your service personnel can activate/deactivate caller ID suppression for all phones. Silent Monitoring/Secret busy override (not for HiPath 500) When configured (ask responsible service personnel), you can join in an on-going call conducted by an internal user and monitor silently and unnoticed.
  • Page 68: Monitoring A Room

    Privacy/security Step by step *88=Room monitor? *84=Trace call? Monitoring a room You can use a phone to monitor a room. This function must be enabled on the monitoring phone. When you call this phone, you can immediately hear what is happening in that room. Activating the telephone to be monitored Press the key shown.
  • Page 69: Locking The Telephone To Prevent Unauthorized Use

    Step by step Lock phone? Unlock phone? Unlock phone Locking the telephone to prevent unauthorized use You can prevent unauthorized parties from using your phone during your absence. Locking the phone Open the idle menu Select and confirm the option shown. select and confirm the option shown.
  • Page 70: Locking Another Telephone To Prevent Unauthorized Use

    Privacy/security Step by step *943=Lock all phones? *=Phone lock on? #=Phone lock off? Locking another telephone to prevent unauthorized use If configured (contact your service personnel), you can lock and unlock other telephones to prevent unauthori- zed access. If a phone user locks his or her phone and forgets the personal lock code, you can use this function to unlock the phone.
  • Page 71: Saving Your Pin

    Step by step *93=Change PIN? Saving your PIN Enter the lock code to use the functions • for locking the telephone to prevent unauthorized page 69 • for using another telephone like your own page 76. • Change number You can save this code. Press the key shown.
  • Page 72: More Functions/Services

    More functions/services Step by step *46=Timed reminder on? possibly One time only? Daily? Save? #46=Timed reminder off? Delete? End? More functions/services Appointments function You can configure your phone to call you to remind you about appointments You must save the required call times. You can enter a single appointment that will take place in the next twen- ty-four hours or you can enter a daily recurring appoint- ment.
  • Page 73: Using Timed Reminders

    Step by step Timed reminder at 12.00 Send message? 0=Please callback? Enter message text? Send? Using timed reminders Prerequisite: You have saved a reminder The saved time arrives. The phone rings. The appointment time is displayed. Press key twice. Lift the handset and replace it again. If you do not answer the timed reminder, it is re- peated five times and then deleted.
  • Page 74: Viewing And Editing Incoming Messages

    More functions/services Step by step Sent messages? Text? Delete? View messages? Text? When? Call sender? Delete? Displaying and deleting messages you have sent Prerequisite: The recipient has not yet accepted a sent message. Open the idle menu Select and confirm the option shown. Confirm the option shown.
  • Page 75: Leaving An Advisory Message

    Step by step Advisory msg. on? 0=Back by: Enter message text? Save? Advisory msg. off? Leaving an advisory message You can leave messages/advisory messages on your phone’s display for internal callers that wish to contact you in your absence. When you receive a call, the message appears on the caller’s display.
  • Page 76: Using Another Telephone Like Your Own For A Call

    If the other user has not set a PIN, he or she is promp- ted to do so on his or her phone. Dial the external number. This state is canceled as soon as the call is ended. [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" page 71.
  • Page 77: Change Number (Exchanged Phone/Move/Relocate)

    Step by step Relocate? Complete relocate? Change number (exchanged phone/ move/relocate) When configured (consult your service personnel), you can move your number to any other phone. Your present phone is then assigned with the old num- ber of your new phone. The number and settings of the phone (e.
  • Page 78: Resetting Services And Functions (System-Wide Cancellation For A Telephone)

    Call waiting tone off • Do not disturb on • Ringer cutoff on • Received messages: • View callbacks Press the key shown. Select and confirm the option shown [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)"...
  • Page 79: Activating Functions For Another Telephone

    Step by step *83=Associated services? Activating functions for another telephone If configured (contact your service personnel), you can activate and deactivate the following functions for other phones (associated service): • Do not disturb, code: 97/#97 • Call forwarding, code • Lock and unlock phone, code 66/#66...
  • Page 80: Using System Functions From Outside Disa (Direct Inward System Access)

    More functions/services Step by step Using system functions from outside DISA (direct inward system access) If configured (contact your service personnel), you can use an external phone like an internal station to set up an outgoing external connection via the system. You can also activate or deactivate the following system functions: •...
  • Page 81: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    Step by step *503=Keypad dialing? Wait for the dial tone and enter the code for example, 97 for Do not disturb on. If necessary, make further entries; refer also to the user guide for dial pulse/DTMF phones. Dial the external number. You can only perform one function/establish one outgoing connection at a time.
  • Page 82: Controlling Connected Computers/Programs/Telephone Data Service

    More functions/services Step by step *42=Tel. data service? Entry complete? Controlling connected computers/pro- grams/telephone data service If this function has been configured (contact your ser- vice personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone.
  • Page 83: Communicating With Pc Applications Over A Csta Interface

    More functions/services Step by step Communicating with PC applications over a CSTA interface If configured (contact your service personnel), you can use your phone to communicate with PC applications (CSTA = Computer Supported Telecommunications Ap- plications). You send information to the application and receive information from the application, for example, via your phone display.
  • Page 84: Controlling Relays (Only For Hipath 3000)

    More functions/services Step by step *90=Control relay on? #90=Control relay off? Controlling relays (only for HiPath 3000) If this function has been configured (contact your ser- vice personnel), you can use up to four relays to enable/ disable different devices (such as a door opener). Depending on how you program the relays, you can ac- tivate and deactivate them manually them or configure them to activate and deactivate automatically (after...
  • Page 85: Paging Persons (Not For U.s., Not For Hipath 500)

    More functions/services Step by step Paging persons (not for U.S., not for HiPath 500) If radio paging equipment (PSE) is connected to your system (contact your service personnel), you can locate people via their pocket receivers. Pocket receivers signal a call request to the person you want to page.
  • Page 86: Using Team Functions

    You belong to multiple groups Open the idle menu Select and confirm the option shown select and confirm the option shown [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" page 91! page 15. page 15.
  • Page 87 [1] "Differing display view in a HiPath 4000 environment (not for HiPath 500)" Using team functions...
  • Page 88: Accepting A Call For Another Member Of Your Team

    Using team functions Step by step Pickup - group? *81=Ringing group on? Ringing group off? Accepting a call for another member of your team You can use your own telephone to accept calls for other telephones in your team, even while on a call (call pickup groups;...
  • Page 89: Uniform Call Distribution (Ucd)

    Step by step UCD? *401=Log on? #401=Log off? UCD? #402=Not available? *402=Available? Uniform Call Distribution (UCD) If configured (consult your service personnel), you may belong to a group of stations (agents), to which calls are distributed. An incoming call is always assigned to the agent idle the longest.
  • Page 90 Using team functions Step by step UCD? *403=Work on? #403=Work off? UCD? *404=UCD night on? #404=UCD night off? UCD? *405=Calls in queue? Requesting and activating a work time You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is ex- cluded from call distribution for a set period or until you log back on.
  • Page 91: Special Functions In The Lan

    Step by step Internal DISA? Group call off? Group call on? Special functions in the LAN (not for HiPath 500) Special functions in the LAN (not for HiPath 500) If your telephone is operating in a HiPath 5000 environ- ment, multiple HiPath 3000 systems are interconnec- ted via a LAN (Local Area Network, e.
  • Page 92: Setting Up "Follow Me" Call Forwarding

    Special functions in the LAN (not for HiPath 500) Step by step Internal DISA? Forwarding on? 1=all calls? 2=external calls only? 3=internal calls only? Save? Forwarding off? Setting up "follow me" call forwarding You can activate/deactivate call forwarding HiPath 5000 for your phone from other phones in the vironment.
  • Page 93: Using Night Answer

    Internal DISA? Night answer on? Save? Night answer off? Special functions in the LAN (not for HiPath 500) Using night answer If authorized (contact your service personnel), you can define telephones in other HiPath 3000 communicati- ons platforms as the night answer Open the idle menu Select and confirm the option shown.
  • Page 94: Ringing Group

    Special functions in the LAN (not for HiPath 500) Step by step *81=Ringing group on? Add to ringing group? Add another station? View/delete? #=Entry complete? Save? End? Ringing group off? Ringing group You can have calls for your telephone signaled audibly at...
  • Page 95: Controlling Relays (Only For Hipath 3000)

    Step by step Internal DISA? *90=Control relay on? #90=Control relay off? Special functions in the LAN (not for HiPath 500) Controlling relays (only for HiPath 3000) If this feature is configured (contact your service person- nel), you can also control relays HiPath 3000 communications platforms.
  • Page 96: Opening A Door

    Special functions in the LAN (not for HiPath 500) Step by step Internal DISA? Door opener? Opening a door If this feature is configured (contact your service per- sonnel), you can also activate the door opener page 35 in other HiPath 3000 communications platforms.
  • Page 97: Individual Phone Configuration

    Step by step Display contrast? Individual phone configuration Setting contrast The display has four contrast levels that you can set ac- cording to your light conditions. Press one of the keys shown in idle mode. Select and confirm the option shown. Change the display contrast.
  • Page 98: Adjusting Audio Settings

    Individual phone configuration Step by step Ring volume? Ring tone? Adjusting audio settings Optimize the audio settings on your OpenStage 15 T for your work environment and according to your personal requirements. Adjusting the receiving volume during a call You are conducting a call. Raise or lower the volume.
  • Page 99: Adjusting The Speakerphone To The Room Acoustics

    Step by step Speakerphone mode? more functions? *48= Select language? 15=Spanish? Adjusting the speakerphone to the room acoustics To help the other party understand you clearly while you are talking into the microphone, you can adjust the tele- phone to the acoustics in your environment: "T0343 Quiet room,"...
  • Page 100: Testing The Phone

    Testing the phone Step by step more functions? *940=Phone test? Testing the phone Phone functions, testing You can test your phone’s functionality. Prerequisite: The phone is in idle mode. Press the key shown. Select and confirm the option shown. Select and confirm the option shown. If everything is functioning correctly: •...
  • Page 101: Differing Display View In A Hipath 4000 Environment

    Differing display view in a HiPath 4000 environment (not for HiPath 500) Step by step HiPath 3000 display Service Transfer View callbacks Pickup - directed Caller list Use speed dialing Change speed dial Call waiting term. Call wait.trm. on/off Silent on/off...
  • Page 102: Fixing Problems

    Fixing problems Step by step Invalid entry Not authorized Currently not possible Invalid station number Fixing problems Responding to error messages Possible causes: Station number is incorrect. Possible reactions: Enter correct station number. Possible causes: Locked function selected. Possible reactions: Apply to service personnel for authorization for relevant function.
  • Page 103: Troubleshooting

    Troubleshooting Pressed key does not respond: Check if the key is stuck. Telephone does not ring: Check whether the "Do not disturb" function is activated on your telephone page 66). If so, deactivate it. You cannot dial an external number: Check whether your telephone is locked.
  • Page 104: Labeling Keys

    Fixing problems Labeling keys The following options are available for labeling keys of the OpenStage 15 and/or OpenStage Key Module 15 with the functions assigned to them or the saved numbers on them: Labeling • By hand: Labeling strips are supplied with your OpenStage 15 and OpenStage Key Module 15.
  • Page 105: Index

    Index Accept (Call) ... 33, 88 Account code ... 64 Activating door opener ... 35 Advisory message ... 75 deleting ... 75 Agents ... 89 Alternate ... 26 Announcement ... 43 Assigning DID number ... 44 Associated dialing/dialing aid Associated service ...
  • Page 106 Index Discreet calling ... 44 Display contrast ... 97 Display view for HiPath 4000 environment Distributing calls ... 89 Do not disturb ... 66 Door release ... 36 DTMF suffix dialing (tone dialing) Editing a dialed number ... 37 Editing number ...
  • Page 107 Mailbox key ... 10, 12 Making external calls ... 23 Making mobile calls ... 76 Making trunk calls ... 23 Menu key ... 10, 12 Message answering ... 74 receiving ... 74 Message(text) deleting/viewing ... 73 sending ... 73 Move function ...
  • Page 108 Index Safety precautions ... 2 Second call accepting ... 46 allowing ... 47 preventing ... 47 Second level ... 23 Secret busy override ... 67 Sensors ... 84 Serial number ... 9 Settings ... 97 Settings on your telephone Shift ...
  • Page 109: Overview Of Functions And Codes

    Overview of functions and codes The following table lists all available functions, as shown on the display. If configured (con- tact your service personnel), functions can be activated interactively (select and confirm) via the Program/Service menu (select and confirm or enter a code). Functions (=display) Accepting call waiting...
  • Page 110 Dial Data I/O Service Resetting services Speaker call HF answerback on HF answerback off DISA DISA intern (not for HiPath 500) discreet calling (not for HiPath 500) Phone test Trace call Temporary Phone Join group Leave group Rejoin all groups...
  • Page 111 Use speed dialing Change Speed Dial? (station) Alternating DTMF dialing Mute on Mute off Silent monitor (not for HiPath 500) Night answer on Night answer off Park a call Retrieve call Page (not for HiPath 500) Answer page (not for U.S.)
  • Page 112 Trunk flash) (not for HiPath 500) Select language Lock phone Unlock phone Change PIN Phonebook 1=internal 2=LDAP (not for HiPath 500) Tel. data service Timed reminder on Timed reminder off Door opener on Door opener off Door opener Transfer Pickup - directed...
  • Page 113 Communication for the open minded Siemens Enterprise Communications www.siemens-enterprise.com Copyright © Siemens Enterprise Communications GmbH & Co. KG Hofmannstr. 51 80200 München Deutschland Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG Reference No: A31003-S2000-U131-6-7619 The information provided in this document contains merely general descriptions or char- acteristics of performance which in case of...

This manual is also suitable for:

Hipath 3000Hipath 5000Openstage 15 t