Troubleshooting
Frequently Asked Questions
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I want to easily create vertical or horizontal banners.
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Does this printer support sub-ink tank system?
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I want to know how to configure roll cutting.
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I want to configure so that the roll is cut automatically after waiting for the ink to dry.
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I want to print borderless (without a border)
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I want to know the paper types that can be used in this printer.
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The paper type that I want to print is not displayed on the Touch Screen.
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What type of function is color calibration?
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Can I perform duplex printing?
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I want to perform enlargement printing.
Examples of Problems
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Problems Regarding Paper
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Clearing Jammed Roll Paper
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Clearing a Jammed Sheet
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Roll paper cannot be inserted into the Paper Feed Slot
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Paper cannot be fed automatically
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Cannot load sheets
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Paper is not cut straight
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Paper is not cut
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The size of clear film cannot be detected
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Margins are wide
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When printing on thin roll paper, the printed surface becomes scratched
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Printing Does Not Start
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The Data lamp on the Control Panel does not light up
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The printer does not respond even if print jobs are sent
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"Injecting the ink" is displayed
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"Agitating the ink" is displayed
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The Printer Stops During a Print Job
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Printing stops and an error message is displayed
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