Was the paper cut before the ink dried?
Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu.
Is the printer driver Print Quality set to Fast?
Follow the steps below to set Print Quality to a setting other than Fast, and then print.
Change the Print Quality settings in the printer driver Advanced Settings.
Changing the Print Quality and Correcting Image Data
• Mac OS
Change the Print Quality in the printer driver Quality & Media settings.
Changing the Print Quality and Correcting Image Data (Mac OS)
When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High,
but the print quality is reduced.
Does the paper used for printing create a lot of cutting dust?
Set Cut-dust reduction in the touch screen menu Advanced paper settings to ON.
Reducing Dust from Cutting Rolls