Clearing Jammed Roll Paper
If roll paper jams, follow the steps below to remove jams.
• If "The paper is jammed. Lift the release lever and remove the paper." appears on the touch screen,
Step 1 and Step 9 can be skipped.
1. Turn off the power to the printer.
Turning the Printer On and Off
2. Open the top cover.
• If the roll paper is very curled or the leading edge of the roll paper blocks the Carriage, setting the
cutting method for the roll paper to User cut and leading edge detection to Do not detect may
stop the paper from blocking the carriage.
Specifying the Cutting Method for Rolls
3. If the Carriage is out, move the Carriage out of the way, away from the paper.