Canon PRO-200S Series Online Manual
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Canon PRO-200S Series Online Manual

Canon PRO-200S Series Online Manual

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Summary of Contents for Canon PRO-200S Series

  • Page 1 PRO-200S series Online Manual English...

  • Page 2: Table Of Contents

    Contents Appendix............12 Online Manual.
  • Page 3 Information about Paper........... 91 Media Types You Can Use.
  • Page 4 Correcting Media Information in Printer Driver (When Printer Used in Shared Environment)..144 Reducing the Printer Noise............145 Handling Printer Configuration Using the Web Browser.
  • Page 5 Performing Maintenance Functions from Your Computer (Windows)....Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)......217 Cleaning the Print Heads.
  • Page 6 Canon IJ Printer Driver........
  • Page 7 Canon IJ Status Monitor Description........
  • Page 8 Obtaining the Latest Printer Driver..........Delete the Unnecessary Canon IJ Printer from the Printer List......435 Before Installing the Printer Driver.
  • Page 9 Network Key (Password) Unknown..........455 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings.
  • Page 10 Canon Wi-Fi Connection Assistant Screen........
  • Page 11 1688..............595 1689.

  • Page 12: Appendix

    Appendix Online Manual Symbols Used in This Document Trademarks Licenses...

  • Page 13: Online Manual

    Online Manual * Models used in illustrations and videos in this manual, may differ from your model. Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used.

  • Page 14: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment.

  • Page 15: Trademarks

    • Google Docs, and Google Drive are trademarks of Google LLC. • App Store is a trademark of Apple Inc., registered in the U.S. and other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • AOSS™ is a trademark of BUFFALO INC.

  • Page 16: Licenses

    Licenses Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 17 "Object" form shall mean any form resulting from mechanical transformation or translation of a Source form, including but not limited to compiled object code, generated documentation, and conversions to other media types. "Work" shall mean the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below).
  • Page 18 3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright, patent, trademark, and attribution notices from the Source form of the Work, excluding those notices that do not pertain to any part of the Derivative Works; and 4.
  • Page 19 such warranty or additional liability. END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both...
  • Page 20 ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 21 SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 5: Sparta, Inc copyright notice (BSD) ----- Copyright (c) 2003-2012, Sparta, Inc All rights reserved.
  • Page 22 ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 23 OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;...
  • Page 24 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 25 ---- Part 12: Arista Networks copyright notice (BSD) ---- Copyright (c) 2013, Arista Networks, Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 26 * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of VMware, Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 27 PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 28 Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software. THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
  • Page 29 David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license.
  • Page 30 This license applies to all files distributed in the original FreeType Project, including all source code, binaries and documentation, unless otherwise stated in the file in its original, unmodified form as distributed in the original archive. If you are unsure whether or not a particular file is covered by this license, you must contact us to verify this.
  • Page 31 ----------- There are two mailing lists related to FreeType: o freetype@nongnu.org Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation.
  • Page 32 - Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. - Neither the name of ARM nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 33 ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD OF those given above. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 34 PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE...
  • Page 35 The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
  • Page 36 THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
  • Page 37 THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
  • Page 38 * Neither the name of Google Inc. nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 39 may be infringed by your derivative works or by other works in which the Apple Software may be incorporated. Unless you explicitly state otherwise, if you provide any ideas, suggestions, recommendations, bug fixes or enhancements to Apple in connection with this software ("Feedback"), you hereby grant to Apple a non-exclusive, fully paid-up, perpetual, irrevocable, worldwide license to make, use, reproduce, incorporate, modify, display, perform, sell, make or have made derivative works of, distribute (directly or indirectly) and sublicense, such Feedback in connection with Apple products...
  • Page 40 PCRE JUST-IN-TIME COMPILATION SUPPORT ------------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2010-2012 Zoltan Herczeg All rights reserved. STACK-LESS JUST-IN-TIME COMPILER -------------------------------- Written by: Zoltan Herczeg Email local part: hzmester Emain domain: freemail.hu Copyright(c) 2009-2012 Zoltan Herczeg All rights reserved.
  • Page 41 LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

  • Page 42: Basic Operations

    Basic Operations Printer Parts Front Back / Side Inside Operation Panel Using the Printer Turning the Printer On and Off LCD and Operation Panel Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Loading Envelopes in the Top Feed Placing Multi-purpose Tray...

  • Page 43: Printer Parts

    Printer Parts Front Back / Side Inside Operation Panel...

  • Page 44: Front

    Front A: Top Cover Open to replace an ink tank or to remove jammed paper inside the printer. B: Top Feed Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
  • Page 45 F: Operation Panel Use to change the settings of the printer or to operate it. Operation Panel G: Paper Output Tray Printed paper is ejected. Open it before printing. H: Output Tray Extension Open to support ejected paper. I: Paper Output Support Pull out to support ejected paper.

  • Page 46: Back / Side

    Back / Side A: Paper Support Pull out to load paper in the manual feed tray. B: Manual Feed Tray Load one sheet of 8" x 10" (20 x 25 cm) size paper or larger, or thick paper at a time. Loading Paper in the Manual Feed Tray C: Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray.
  • Page 47 • Do not plug in or unplug the USB cable or LAN cable while the printer is printing with the computer. This • can cause trouble.

  • Page 48: Inside

    Inside A: Print Head Lock Lever Locks the print head into place. B: Print Head Holder Install the print head here. Important • Do not raise the print head lock lever after installing the print head. • Note • For details on replacing an ink tank, see •...

  • Page 49: Operation Panel

    Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. LCD and Operation Panel Entering Numbers, Letters, and Symbols B: HOME button Used to display the HOME screen. C: Back button Returns the LCD to the previous screen. D: OK button Finalizes the selection of a menu or setting item.

  • Page 50: Entering Numbers, Letters, And Symbols

    Entering Numbers, Letters, and Symbols You can enter text when a keyboard is shown on the printer. Follow the procedure below. 1. Use the buttons (A) to select the character you want to enter, and then press Switches between "lower case letters" and "numbers and symbols." Switches between upper and lower case letters while letters of the alphabet appear.
  • Page 51 Deletes the character at the cursor. Use to move the cursor to the target character. 2. Repeat 1 until text entry is complete. Note • To insert characters, move the cursor to the character on the right of the target position using , and then enter characters.

  • Page 52: Using The Printer

    Using the Printer Turning the Printer On and Off LCD and Operation Panel Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Loading Envelopes in the Top Feed Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing a Printable Disc Placing Printable Nail Stickers...

  • Page 53: Turning The Printer On And Off

    Turning the Printer On and Off Checking that Power Is On Turning on the printer Turning off the printer Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note •...

  • Page 54: Turning Off The Printer

    Energy saving settings From the computer Managing the Printer Power (Windows) Managing the Printer Power (macOS) Turning off the printer 1. Press the ON button to turn the printer off. 2. Confirm that the ON lamp is off. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. •...

  • Page 55: Placing Multi-Purpose Tray

    Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc Placing Printable Nail Stickers Before Placing Printable Nail Stickers Placing Printable Nail Stickers Removing Printable Nail Stickers...

  • Page 56: Cautions When Printing With Multi-Purpose Tray

    Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • • Do not mount the multi-purpose tray while the printer is in operation. • • Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the •...

  • Page 57: Placing A Printable Disc

    Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc...

  • Page 58: Before Placing A Printable Disc

    Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer. The following items are needed to print onto the printable disc. •...

  • Page 59: Placing A Printable Disc

    Placing a Printable Disc To print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load the printable disc •...
  • Page 60 4. Place printable disc on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the •...
  • Page 61 2. While pressing down lock with printable disc, insert top of printable disc into slits (E). 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray.
  • Page 62 Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the • on-screen instructions to place the multi-purpose tray again.

  • Page 63: Removing A Printable Disc

    Removing a Printable Disc 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. • Make sure that the multi-purpose tray guide is closed. 3.
  • Page 64 Note • Allow the printing surface to dry before removing the disc. If you see printing on the multi-purpose • tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them clean after the printing surface has dried. 4.

  • Page 65: Placing Printable Nail Stickers

    Placing Printable Nail Stickers Before Placing Printable Nail Stickers Placing Printable Nail Stickers Removing Printable Nail Stickers...

  • Page 66: Before Placing Printable Nail Stickers

    Before Placing Printable Nail Stickers The following items are needed to print onto Printable Nail Stickers. • Multi-purpose tray (supplied with the printer) • * Use the multi-purpose tray with "A" on the surface. • Printable Nail Stickers (NL-101) • Note •...

  • Page 67: Placing Printable Nail Stickers

    Placing Printable Nail Stickers To print onto Printable Nail Stickers, place them on the multi-purpose tray supplied with the printer, and then insert them into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load Printable Nail Stickers •...
  • Page 68 4. Place Printable Nail Stickers on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing Printable Nail Stickers on it. • • To prevent getting dirt or fingerprints on Printable Nail Stickers, hold the stickers by their edges. •...
  • Page 69 2. While pressing down lock with Printable Nail Stickers, insert two tabs (E) on top into slits (F) on multi-purpose tray. 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( ) on multi-purpose tray guide is approximately aligned with arrow ( ) on multi-purpose tray.
  • Page 70 Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the • on-screen instructions to place the multi-purpose tray again.

  • Page 71: Removing Printable Nail Stickers

    Removing Printable Nail Stickers 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. • Make sure that the multi-purpose tray guide is closed. 3.
  • Page 72 Note • Allow the printing surface to dry before removing Printable Nail Stickers. If you see printing on • the multi-purpose tray or outside the Printable Nail Stickers, wipe them clean after the printing surface has dried. 4. Peel a sheet of Printable Nail Stickers from adapter. Important •...

  • Page 73: Handling Paper

    Handling Paper Loading Paper Paper Sources to Load Paper Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Loading Envelopes in the Top Feed Register Paper Information Information about Paper Media Types You Can Use Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper...

  • Page 74: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Loading Envelopes in the Top Feed Register Paper Information...

  • Page 75: Paper Sources To Load Paper

    Paper Sources to Load Paper The printer has two paper sources for feeding paper, the top feed (A) and manual feed tray (B). Important • The paper source used depends on the page size and media type. • Media Types You Can Use Paper Load Limit •...
  • Page 76 Load thick paper such as art paper in the manual feed tray. Loading Paper in the Manual Feed Tray...

  • Page 77: Loading Paper In The Top Feed

    Loading Paper in the Top Feed You can load multiple sheets of paper of the same type and size in the top feed. You can also load envelopes on the top feed. Loading Envelopes in the Top Feed 1. Prepare paper. Align the edges of paper.
  • Page 78 5. Open the feed slot cover (F). 6. Slide right paper guide (G) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 7. Slide right paper guide (G) to align both paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
  • Page 79 Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) • can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (J). • • For loading long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), the leading •...
  • Page 80 8. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 9. Select the size and type of paper loaded in the top feed at Page size and Type, select Register. Note •...

  • Page 81: Loading Paper In The Manual Feed Tray

    Loading Paper in the Manual Feed Tray You can load one sheet of 8" x 10" (20 x 25 cm) size paper or larger in the manual feed tray at a time. Note • The manual feed tray does not accept plain paper. When printing on plain paper, load it in the top feed. •...
  • Page 82 5. Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
  • Page 83 7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. 8.
  • Page 84 quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper •...

  • Page 85: Loading Envelopes In The Top Feed

    Loading Envelopes in the Top Feed You can load Envelope DL and Envelope Com 10 on the top feed. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. •...
  • Page 86 Important • If the multi-purpose tray guide (C) is open, be sure to close it. • 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide right paper guide (G) to open both paper guides and load the envelopes in the center of the top feed WITH THE PRINT SIDE FACING YOU.
  • Page 87 7. Slide right paper guide (G) to align both paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Fold flap of the envelope and load the envelope in portrait orientation with the address side facing up. Note •...
  • Page 88 9. Select the size and type of envelopes loaded in the top feed at Page size and Type, select Register. Note • To prevent incorrect printing, this printer has a function that detects whether the settings for the paper • loaded on the top feed matches the paper settings.

  • Page 89: Register Paper Information

    Register Paper Information By registering the paper size and the media type loaded in the top feed or the manual feed tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings.
  • Page 90 When the paper settings specified when printing differ from the paper information registered in the printer: • Paper settings specified on the printer driver when printing: A5 • Paper information for the top feed registered in the printer: A4 When you start printing, a message is displayed. 2114...

  • Page 91: Information About Paper

    Information about Paper Media Types You Can Use Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper Managing Paper Information on Printer Using Media Configuration Tool...

  • Page 92: Media Types You Can Use

    • details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, • Canon paper is not sold by model number. Instead, purchase paper by name.

  • Page 93: Page Sizes

    Paper other than genuine Canon paper • Plain Paper (including recycled paper) • • Envelopes • • T-Shirt Transfers • • Greeting Card • • Card Stock • Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type)
  • Page 94 ◦ Square 5" ◦ ◦ 12"x12"(30x30cm) ◦ ◦ Hagaki ◦ ◦ Hagaki 2 ◦ ◦ Envelope Com 10 ◦ ◦ Envelope DL ◦ ◦ Nagagata 3 ◦ ◦ Nagagata 4 ◦ ◦ Yougata 4 ◦ ◦ Yougata 6 ◦ • manual feed tray •...
  • Page 95 Plain paper: From 17 to 28 lb (64 to 105 g /m Specialty paper: Up to 80 lb (300 g /m ) / from 4 to 11.8 mil (0.1 to 0.3 mm) • manual feed tray • Specialty paper: Up to 93 lb (350 g /m ) / from 4 to 23.6 mil (0.1 to 0.6 mm)

  • Page 96: Paper Load Limit

    • Page sizes and media types differ depending on the country or region where the paper is sold. For • details on page sizes and media types, access the Canon website. Paper Load Limits of Top Feed and Manual Feed Tray...
  • Page 97 *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the top feed or manual • feed tray.
  • Page 98 When continuing printing with paper other than the above, we recommend removing already printed paper from the paper output tray to avoid smearing or discoloration.

  • Page 99: Unsupported Media Types

    Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • • Damp paper • • Paper that is too thin •...

  • Page 100: Handling Paper

    Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print •...

  • Page 101: Before Printing On Art Paper

    Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
  • Page 102 3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom.

  • Page 103: Settings

    Settings Changing Settings from Operation Panel LCD and Operation Panel Setting Items on Operation Panel Setting Administrator Password on Operation Panel Handling Printer Configuration Using the Web Browser Configuration Changes / Display Printer Status Using Web Browser Settings That Can Be Changed From the Browser Setting Password Generating Server Certificate Not Accessible From Web Browser...

  • Page 104: Changing Settings From Operation Panel

    Changing Settings from Operation Panel LCD and Operation Panel Setting Items on Operation Panel Setting Administrator Password on Operation Panel...

  • Page 105: Lcd And Operation Panel

    LCD and Operation Panel Turning on the printer displays the HOME screen. Using the button to select an item from the menu and pressing the OK button enable you to perform each setting. A: Printer status display area Displays printer status, messages, and other information. Notification Messages B: Network Displays network status by the icon.

  • Page 106: Notification Messages

    Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Network is disabled. C: Ink status display area Displays the ink status. Selecting this item enables you to check the remaining amount of ink and model number of ink tank.
  • Page 107 Press the button to display the Notice list screen to check messages. Use the button to select a message and press the OK button to view the message details screen to check the details and take action.

  • Page 108: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing • settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Printer Other printer settings...

  • Page 109: Maintenance

    Maintenance This item is displayed on the HOME screen. • Nozzle Check • Prints out the nozzle check pattern. Checking for Nozzle Clogging • Print Head Cleaning • Select this to clean the print head. Cleaning the Print Head Deep Print Head Cleaning •...

  • Page 110: Lan Settings

    LAN settings This item is displayed on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password. Wi-Fi Wireless Direct Wired LAN To print the network settings, select Print details and select Yes.
  • Page 111 IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 link-local prefix length IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 manual prefix length IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX:...

  • Page 112: Wireless Direct

    • Wi-Fi setup • Selects the setup method for Wi-Fi connection. ◦ Easy wireless connect ◦ Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure.

  • Page 113: Wired Lan

    MAC address (Wi-Fi) XX:XX:XX:XX:XX:XX IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) To change the setting, select Settings. • Enable/disable Wireless Direct •...
  • Page 114 IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 link-local prefix length IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 manual prefix length IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 stateless prefix length 1 IPv6 stateless address 2 XXXX: XXXX: XXXX: XXXX:...

  • Page 115: Advanced Setup

    Advanced setup Advanced setup • Set printer name • Specifies the printer name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • • You cannot use a hyphen for the initial or last character of the printer name. •...
  • Page 116 • LPR protocol settings • Enables/disables the LPR setting. • RAW protocol • Enables/disables RAW printing. • LLMNR • Specifies ON/OFF of LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to detect printer's IP address from the printer name without a DNS server. •...

  • Page 117: Print Settings

    Print settings This item is displayed when you select Printer settings from Various settings on the HOME screen. • Prevent paper abrasion • Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower print quality. •...

  • Page 118: Other Printer Settings

    Other printer settings This item is displayed when you select Printer settings from Various settings on the HOME screen. Important • The administrator password is required to change the settings if it is enabled to change the settings on • the operation panel using the administrator password.

  • Page 119: Language Selection

    Language selection This item is displayed when you select Printer settings from Various settings on the HOME screen. Changes the language for messages and menus on the LCD. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...

  • Page 120: Firmware Update

    Firmware update This item is displayed when you select Printer settings from Various settings on the HOME screen. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Important •...

  • Page 121: Paper-Related Settings

    Paper-related settings This item is displayed when you select Printer settings from Various settings on the HOME screen. • Top feed paper settings • Set the paper size and the media type of paper loaded in the top feed. • Manual feed tray paper settings •...

  • Page 122: Energy Saving Settings

    Energy saving settings This item is displayed when you select Printer settings from Various settings on the HOME screen. Allows you to turn on/off the printer automatically to save electricity. Important • The administrator password is required to change settings if it is enabled for changing settings using the •...

  • Page 123: Quiet Setting

    Quiet setting This item is displayed when you select Printer settings from Various settings on the HOME screen. Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...

  • Page 124: Reset Settings

    Reset settings This item is displayed when you select Printer settings from Various settings on the HOME screen. You can set the settings back to the default. Important • The administrator password is required to change the settings if it is enabled to change the settings on •...

  • Page 125: Web Service Setup

    Registers/Deletes the printer to/from Canon Cloud Printing Center. ◦ Check Web service setup ◦ Make sure whether the printer is registered to Canon Cloud Printing Center. • Issue registration code • In order to link the web service and printer, obtain the registration code from the service origin.

  • Page 126: Printer Information

    Printer information This item is displayed on the HOME screen. • System information • Displays printer's system information. • Error history • Displays the error history. For more on the error code, refer to List of Support Codes for Printer Errors.

  • Page 127: Airprint Print Settings

    AirPrint print settings This item is displayed when you select Printer settings from Various settings on the HOME screen. You can change the print settings when printing using AirPrint from the macOS device or the iOS device. • Print quality settings •...

  • Page 128: Smartphone Photo Print Settings

    Smartphone photo print settings This item is displayed when you select Printer settings from Various settings on the HOME screen. You can set the correction for image quality when printing photos from the smartphone or tablet. • Auto photo fix •...

  • Page 129: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel The administrator password can be set or canceled. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • Web service setup • LAN settings •...
  • Page 130 LCD, Remote UI, and other tools To change the setting using the operation panel of this printer, remote UI or a certain software, the administrator password needs to be entered. 8. Enter the administrator password. Enter the password using 4 to 32 alphanumeric characters and symbols. Important •...

  • Page 131: Changing Printer Settings From Your Computer (Windows)

    Changing Printer Settings from Your Computer (Windows) Changing the Print Options Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 132: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails.

  • Page 133: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool.
  • Page 134 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...

  • Page 135: Reducing The Printer Noise

    The quiet mode allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. Quiet Settings 1. Open Canon IJ Printer Assistant Tool 2. Click Quiet Settings Quiet Settings dialog box opens. Note •...

  • Page 136: Changing The Printer Operation Mode

    Other Settings in Canon IJ Printer Assistant Tool For functions related to print settings, go to Custom Settings in the Maintenance Tab. For other settings, go to Other Settings in Canon IJ Printer Assistant Tool. Custom Settings in the Maintenance Tab 1.
  • Page 137 4. Apply the settings Click OK and when the confirmation message appears, click OK. The printer operates with the modified settings hereafter.

  • Page 138: Changing Printer Settings From Your Computer (Macos)

    Changing Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Reducing the Printer Noise...

  • Page 139: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.

  • Page 140: Managing The Printer Power

    Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allow you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period.

  • Page 141: Changing The Printer Operation Mode

    The procedure for configuring Custom Settings is as follows: 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility2 Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.

  • Page 142: Updating Media Information In Printer Driver

    The procedure for updating media information is described below. Update Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer is on, and then click OK.
  • Page 143 Important • Ensure that a user with administrator privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.

  • Page 144: Correcting Media Information In Printer Driver (When Printer Used In Shared Environment)

    The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility2 pop-up menu, select Media Information 2. Click Correct Media Information After checking whether or not the printer driver's media information is correct, a message will be displayed.

  • Page 145: Reducing The Printer Noise

    Reducing the Printer Noise The quiet mode allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. 1.

  • Page 146: Handling Printer Configuration Using The Web Browser

    Handling Printer Configuration Using the Web Browser Configuration Changes / Display Printer Status Using Web Browser Settings That Can Be Changed From the Browser Setting Password Generating Server Certificate Not Accessible From Web Browser Registering Printer's Root Certificate to Web Browser for SSL/TLS Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication...

  • Page 147: Configuration Changes / Display Printer Status Using Web Browser

    Configuration Changes / Display Printer Status Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 148 Note • If the application software • is not installed, download it from the following page and install it on your computer. Downloading the application software 2. Click Printer Management icon on the left side of the Home screen and click Device Information at the bottom of the Printer Management menu.
  • Page 149 "Remote UI" will be displayed on the web browser on your computer. • For macOS: • 1. Click the application software on the Dock. The application software starts up. Note • See the screen of Windows version above. • • If the application software •...
  • Page 150 2. Click Printer Management icon on the left side of the Home screen and click Device Information at the bottom of the Printer Management menu. 3. Click Open Remote UI in the lower center of the Device Information screen. Note •...
  • Page 151 • Some models require to change the initial administrator password when you use Remote UI for • the first time. Control your changed password so that you don't forget it. • The administrator password consists of alphanumeric uppercase and lowercase. Set the •...

  • Page 152: Registering Printer's Root Certificate To Web Browser For Ssl/Tls Communication (Remote Ui)

    Registering Printer's Root Certificate to Web Browser for SSL/TLS Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.

  • Page 153: For Safari

    5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
  • Page 154 For Chrome on Android Device 1. Select Remote UI > For secure communication > Download. Downloading the root certificate is started and then Name the certificate screen is displayed. 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK.
  • Page 155 For Mobile Safari on iOS Device 1. Select Remote UI > For secure communication > Download. Install Profile screen is displayed. 2. Select Install. Warning screen is displayed. Note • If a password is set on your device, entering a password may be required. •...

  • Page 156: Settings That Can Be Changed From The Browser

    Settings That Can Be Changed From the Browser Note • The items described here and the items displayed in the web browser may differ in the presence and • order. Items for Security Security This function allows you to specify the password, USB settings and SSL/TLS server settings of certificate for encrypted communication.
  • Page 157 You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the Online Manual.

  • Page 158: Setting Password

    Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. Setting Administrator Password Setting Standard User Password Note...
  • Page 159 Important • From a security point of view, it is recommended to set the password of 8 characters or more in • combination of alphanumeric characters and symbols. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.

  • Page 160: Checking Printer's Ip Address

    Generating Server Certificate When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Checking Printer's IP Address Step 1 Generating Server Certificate Step 2 Checking Generated Server Certificate Step 3...
  • Page 161 5. Select Generate self-signed cert. 6. Specify each setting item. • Key algorithm • Specify the signature algorithm and key information. • Specify the expiration date. • Enter the date you generated the server certificate on Valid from. Enter the date the server certificate expires on Valid to. •...
  • Page 162 Make sure the issuer of the root certificate is displayed on Issued by, and the value you entered is displayed on Common name on Subject.

  • Page 163: Not Accessible From Web Browser

    Not Accessible From Web Browser Are you using the latest OS and browser versions? Check 1 Older browsers are not supported. Use the OS and browser listed below. Configuration Changes / Display Printer Status Using Web Browser Microsoft Edge (Chromium), Google Chrome, and Mozilla Firefox will be updated automatically. Use the latest version of your browser.
  • Page 164 Registering Printer's Root Certificate to Web Browser for SSL/TLS Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 165 5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed.
  • Page 166 For Chrome on Android Device 1. Select Remote UI > For secure communication > Download. Downloading the root certificate is started and then Name the certificate screen is displayed. 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK.
  • Page 167 For Mobile Safari on iOS Device 1. Select Remote UI > For secure communication > Download. Install Profile screen is displayed. 2. Select Install. Warning screen is displayed. Note • If a password is set on your device, entering a password may be required. •...

  • Page 168: Registering Printer's Root Certificate To Local Computer For Ssl Communication

    Registering Printer's Root Certificate to Local Computer for SSL Communication To print from your computer or use Device Management Console and so on, when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer.

  • Page 169: For Windows 7

    2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1. Select Browse to open the Select Certificate Store screen. 2.
  • Page 170 The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2.
  • Page 171 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root. 2. Right-click Certificates and select Import from All tasks. 2. Specify certificate file to import. 1. Select Next. 2.
  • Page 172 Note • When you finish Microsoft Management Console, a message asking you whether to save the console • setting. If you continue to apply the same settings next, select Yes to save. For macOS The procedure below describes how to import a root certificate in macOS. Start up Remote UI.
  • Page 173 7. Select Always Trust. If the fingerprint of certificate detail information matches printer's thumbprint, display information on certificate from the menu or by double-clicking the certificate, and select Always Trust on Trust. The root certificate has been registered. Note • Entering the password may be required if you specify it for your printer. •...

  • Page 174: Network Setting

    Network Setting Connecting to a Printer Advantages of Connecting Printer over Wi-Fi Advantages of Connecting Printer via Wired LAN What Is Ethernet Cable? What Is USB Cable? Checking Printer Connection Status Using Wi-Fi Connection Assistant Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network (macOS)

  • Page 175: Sharing The Printer On A Network (Windows)

    Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...

  • Page 176: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel ->...
  • Page 177 Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9.

  • Page 178: Restrictions On Printer Sharing

    • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...

  • Page 179: Sharing The Printer On A Network (Macos)

    Sharing the Printer on a Network (macOS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Settings, and check whether the network settings have been set.

  • Page 180: Settings On Print Server

    Settings on Print Server When you use the printer on a network, set up the printer driver for sharing on the print server system. The procedure for setting up the print server systems is as follows: Install the printer driver on the print server system 2.

  • Page 181: Settings On Client Pc

    Settings on Client PC After setting up the print server system, set up the client system. The procedure for setting up the client systems is as follows: Install the printer driver on the client systems 2. Display the printer list Open System Settings, and select Printers &...

  • Page 182: Restrictions On Printer Sharing

    Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. • Install the same version of the printer driver in the print server system and the client systems. You can download the latest printer driver from our web site. •...

  • Page 183: Maintenance

    Cleaning the Printer Exterior Cleaning Paper Feed Rollers Performing Bottom Plate Cleaning Performing Maintenance Functions from Your Computer (Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Printing a Nozzle Check Pattern Canon IJ Printer Assistant Tool Description...
  • Page 184 Transporting Your Printer...

  • Page 185: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Maintenance Procedure Checking for Nozzle Clogging Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Adjustment to Straighten Lines and Align Colors Automatic Adjustment to Straighten Lines and Align Colors Manual Adjustment to Straighten Lines and Align Colors...

  • Page 186: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink •...
  • Page 187 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair. When the Print Results Are Not Even such as the Ruled Lines Are...

  • Page 188: Checking For Nozzle Clogging

    Checking for Nozzle Clogging Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. • Replace the ink tank whose ink is low.

  • Page 189: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern. A: No missing lines B: Lines are missing 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
  • Page 190 If any color in the pattern is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. Select an ink group that is not printed to perform cleaning. Cleaning the Print Head...

  • Page 191: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper Check that printer is turned on.
  • Page 192 • All colors • • Pattern 1: PC / M / Y / PM • • Pattern 2: C / BK / LGY / GY • The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head.

  • Page 193: Deep Print Head Cleaning

    Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 194 If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact Canon to request a repair.

  • Page 195: Adjustment To Straighten Lines And Align Colors

    Adjustment to Straighten Lines and Align Colors Automatic Adjustment to Straighten Lines and Align Colors Manual Adjustment to Straighten Lines and Align Colors...

  • Page 196: Automatic Adjustment To Straighten Lines And Align Colors

    Automatic Adjustment to Straighten Lines and Align Colors If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • We recommend using the same type of paper for print head alignment as for printing. •...
  • Page 197 5. Select Yes. The media type selection screen appears. 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8.

  • Page 198: Manual Adjustment To Straighten Lines And Align Colors

    Manual Adjustment to Straighten Lines and Align Colors Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. Note • We recommend using the same type of paper for print head alignment as for printing. •...
  • Page 199 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment pattern will be printed. 9.
  • Page 200 Note • Look at the pattern and pick the setting that produces the least warped vertical straight lines. • A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK. 13.

  • Page 201: Replacing Consumables

    Replacing Consumables Replacing Ink Tanks Checking Ink Level...

  • Page 202: Replacing Ink Tanks

    Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Take appropriate action according to the message. When Error Occurred Note •...
  • Page 203 Important • Do not touch other parts besides the ink tanks. • 4. Take a new ink tank out of its package, remove the orange tape (C) completely, then remove the protective film (D) completely. Important • If the orange tape remains on the L-shape air hole (E), ink may splash or the printer may not •...
  • Page 204 6. Twist the orange protective cap (F) 90 degrees horizontally to remove it off GENTLY.
  • Page 205 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the L-shape air • hole (E) blocked, ink may splash. • Do not touch the inside of the protective cap (F) or the open ink port (G). The ink may stain your •...
  • Page 206 Notes on ink tanks Important • Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. • Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly.

  • Page 207: Checking Ink Level

    Checking Ink Level Check that printer is turned on. 2. Select the ink status display area on the HOME screen. LCD and Operation Panel 3. Check the ink status. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low.

  • Page 208: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer Exterior Cleaning Paper Feed Rollers Performing Bottom Plate Cleaning...

  • Page 209: Cleaning The Printer Exterior

    Cleaning the Printer Exterior Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. •...

  • Page 210: Cleaning Paper Feed Rollers

    Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 211 7. Remove any paper in top feed and press OK button. The paper feed roller will rotate as it is cleaned without paper. When the paper feed roller stops rotating, the cleaning is complete. 8. Follow the message to load A4 or Letter size plain paper in the paper source you selected in step 5.
  • Page 212 2. Check message and select OK. 3. Remove any paper in top feed and press OK button. 4. Press ON button. 5. Make sure ON lamp is turned off and wipe paper feed roller with damp cloth. Wipe the paper feed roller (A) in the top feed with a moistened cloth or other materials. Do not touch the paper feed roller with your fingers, wipe it as rotating the shaft (B) with your fingers.
  • Page 213 From the computer Managing the Printer Power (Windows) Managing the Printer Power (macOS) If the problem is not resolved after cleaning the paper feed roller, contact Canon to request a repair.

  • Page 214: Performing Bottom Plate Cleaning

    Performing Bottom Plate Cleaning Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 215 8. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 9. When the completion message appears, select OK. Note •...

  • Page 216: Performing Maintenance Functions From Your Computer (Windows)

    Performing Maintenance Functions from Your Computer (Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Printing a Nozzle Check Pattern Canon IJ Printer Assistant Tool Description...

  • Page 217: Opening The Maintenance Tool (Canon Ij Printer Assistant Tool)

    Canon IJ Printer Assistant Tool can be started in the following ways. • Click Maintenance and Preferences icon in the Maintenance tab of the printer driver. • From Windows Start menu, click (All apps, Apps, or All Programs ->) Canon Utilities -> IJ Printer Assistant Tool.
  • Page 218 Reducing the Printer Noise Changing the Printer Operation Mode...

  • Page 219: Cleaning The Print Heads

    Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Open Canon IJ Printer Assistant Tool 2. Click Cleaning When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be performed.
  • Page 220 2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start.

  • Page 221: Printing A Nozzle Check Pattern

    Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print. Nozzle Check 1. Open Canon IJ Printer Assistant Tool 2. Click Nozzle Check The Nozzle Check dialog box opens. Click Initial Check Items to display the items that you need to check before printing the Nozzle Check pattern.

  • Page 222: Canon Ij Printer Assistant Tool Description

    Canon IJ Printer Assistant Tool Description The Canon IJ Printer Assistant Tool allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles.
  • Page 223 You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. When you use this function, you will not be able to turn the printer on from the Canon IJ...
  • Page 224 If this happens, click OK to display the most recent settings specified on your computer. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding.
  • Page 225 Auto Power Settings dialog box When you click Auto Power, the Auto Power Settings dialog box is displayed. This dialog box allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Auto Power On Selects the auto power-on setting.

  • Page 226: Other Settings Dialog Box

    Important • You can set the quiet mode from the operation panel of the printer, or the Canon IJ Printer Assistant Tool. No matter how you use to set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing from the computer.

  • Page 227: Performing Maintenance Functions From Your Computer (Macos)

    Performing Maintenance Functions from Your Computer (macOS) Opening Remote UI for Maintenance Cleaning the Print Heads Checking Ink Status from Your Computer Printing a Nozzle Check Pattern...

  • Page 228: Opening Remote Ui For Maintenance

    Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Settings, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3.

  • Page 229: Cleaning The Print Heads

    Cleaning the Print Heads The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink.
  • Page 230 2. Click Deep Cleaning Before performing Deep Cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep Cleaning. • Is there ink remaining? •...

  • Page 231: Checking Ink Status From Your Computer

    Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink.

  • Page 232: Printing A Nozzle Check Pattern

    Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print.

  • Page 233: Other Maintenance

    Other Maintenance Transporting Your Printer...

  • Page 234: Transporting Your Printer

    Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient •...

  • Page 235: Printer Information

    Printer Information Safety Handling Precautions Specifications...

  • Page 236: Safety

    Safety Safety Precautions Regulatory Information WEEE...

  • Page 237: Safety Precautions

    Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. • Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions.
  • Page 238 If ink is accidentally licked or swallowed, rinse out your mouth and drink one or two glasses of water. If irritation or discomfort occurs, obtain medical advice immediately. In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately.

  • Page 239: Regulatory Information

    FCC radio frequency (RF) Exposure Guidelines as this equipment has very low levels of RF energy. But it is desirable that it should be installed and operated keeping the radiator at least 20cm or more away from person's body. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 240 Interference Do not use the printer around medical equipment or other electronic devices. Signals from the printer may interfere with the correct operation of these devices.

  • Page 241: Weee

    EEE. Your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about the recycling of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canon- europe.com/sustainability/approach/.
  • Page 242 Nutzung natürlicher Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten, wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-europe.com/battery. Zusatzinformationen für Deutschland: Dieses Produkt kann durch Rückgabe an den Händler unter den in der Verordnung des Elektro- und...
  • Page 243 Voor verdere informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente, afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon- europe.com/weee, of www.canon-europe.com/battery.
  • Page 244 Si desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery.
  • Page 245 Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che attuano tali Direttive.
  • Page 246 Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt.
  • Page 247 Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon- europe.com/weee, tai www.canon-europe.com/battery.
  • Page 248 Om du vill ha mer information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon- europe.com/battery.
  • Page 249 Państwa współpraca w zakresie właściwej utylizacji tego produktu przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-europe.com/battery.
  • Page 250 Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti- leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
  • Page 251 įranga. Bendradarbiaudami ir teisingai utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon- europe.com/weee, arba www.canon-europe.com/battery.
  • Page 252 Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad, pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon- europe.com/battery.
  • Page 253 Vaša suradnja u pravilnom zbrinjavanju ovog proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery.
  • Page 254 EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.

  • Page 255: Handling Precautions

    Handling Precautions When Repairing, Lending, or Disposing of the Printer Legal Restrictions on Printing Ink Tips...

  • Page 256: When Repairing, Lending, Or Disposing Of The Printer

    When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. To keep your personal information safe, please be sure to reset all printer settings when sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer.

  • Page 257: Legal Restrictions On Printing

    Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • • Money orders • • Certificates of deposit •...

  • Page 258: Ink Tips

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.

  • Page 259: Specifications

    Specifications Specifications Print Area Printing Area Standard Sizes Sizes for 0.98 inch (25 mm) Margin Paper Envelopes Printable Discs...

  • Page 260: General Specifications

    Specifications General Specifications Interface USB Port: Hi-Speed USB * Network Port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.

  • Page 261: Network Specifications

    * With the Print Head and ink tanks installed. Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a / IEEE802.11ac Frequency bandwidth: 2.4 GHz / 5 GHz * Channel:...
  • Page 262 The necessary amount of hard disk space may be changed without notice. Other Supported OS iOS/iPadOS, Android, Chrome OS Some functions may not be available with the supported OS. Refer to the Canon web site for details. Information in this manual is subject to change without notice.

  • Page 263: Print Area

    Print Area Printing Area Standard Sizes Sizes for 0.98 inch (25 mm) Margin Paper Envelopes Printable Discs...

  • Page 264: Printing Area

    Printing Area To maintain print quality, the printer leaves a margin around the edges of paper. The printable area is inside this margin. (recommended print area): Print within this area, when possible. (printable area): You can also print in this area. However, feeding precision or print quality may be affected.
  • Page 265 Performing Borderless Printing on any other type of paper may substantially reduce printing quality and/or result in printouts with altered color hues. • Borderless Printing is not available for A5, B5, B4, or Legal size paper, plain paper, envelopes or •...

  • Page 266: Standard Sizes

    Standard Sizes Recommended print area A: 1.34 in. (34.0 mm) B: 1.46 in. (37.0 mm) Printable area Letter, Legal C: 0.12 in. (3.0 mm) D: 0.20 in. (5.0 mm) E: 0.25 in. (6.4 mm) F: 0.25 in. (6.3 mm) Square 5" x 5" 13 x 13 cm C: 0.24 in.

  • Page 267: Sizes For 0.98 Inch (25 Mm) Margin Paper

    Sizes for 0.98 inch (25 mm) Margin Paper When art paper with 0.98 in. (25 mm) margins is selected, the printer is restricted from printing in the top and bottom 0.98 in. (25 mm) of the paper. We therefore recommend checking the printing area in the preview screen before printing.

  • Page 268: Envelopes

    Envelopes Printable area A: 0.32 in. (8.0 mm) B: 0.50 in. (12.7 mm) C: 0.23 in. (5.6 mm) D: 0.23 in. (5.6 mm)

  • Page 269: Printable Discs

    Printable Discs The printing area of the printable disc is from 0.67 in. (17 mm) of the internal diameter to 0.04 in. (1 mm) from the external diameter of the printing surface. Recommended print area A: 0.67 in. (17.0 mm) B: 0.04 in.

  • Page 270: Printing

    Printing from Chromebook Printing from Printer Printing Templates Such as Lined or Graph Paper Printing from Smartphone/Tablet Print Easily from a Smartphone or Tablet with Canon PRINT Printing from iOS Device (AirPrint) About Mopria® Printing with Canon Print Service Using Cloud Service...

  • Page 271: Printing From Your Computer (Windows)

    Printing from Your Computer (Windows) Basic Printing Setup Basic Main Controls (Basic Settings Tab) Set Media Type, Quality, etc. (Media/Quality Tab) Set the Layout of Printed Documents (Page Setup Tab) Overview of the Printer Driver Updating the Driver...

  • Page 272: Basic Printing Setup

    Basic Printing Setup In the Basic Settings tab, you can print in various ways according to your purpose. Check that printer is turned on 2. Open printer driver's setup screen 3. Select Profile (A) Select the print settings according to your purpose in Profiles on the Basic Settings tab. If you select a print setting, Paper Size and Media Type will change automatically.
  • Page 273 Note • For details about the paper information to be registered to the printer driver and on the printer, see the following: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size)

  • Page 274: Main Controls (Basic Settings Tab)

    Main Controls (Basic Settings Tab) Basic Settings Tab Description Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Registering a Frequently Used Printing Profile Preventing Printing Errors...

  • Page 275: Basic Settings Tab Description

    Basic Settings Tab Description The Basic Settings tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. • Profiles • Settings Preview • Preview before printing • Always print with current settings •...
  • Page 276 You can also change a printing profile and register it under a new name. You can delete the registered printing profile. Standard These are the factory settings. If Page Size, Orientation, and Copies were set from the application software, those settings have priority.
  • Page 277 Always print with current settings Prints documents with the current settings starting from the next print execution. When you select this function and then close the printer driver setup window, the information that you set on the Basic Settings, Media/Quality, and Page Setup tabs are saved and printing with the same settings is possible starting from the next print execution.
  • Page 278 Important • Depending on the media type and size, the Paper Source settings that can be selected may differ. Copies Specifies the number of copies you want to print. You can specify a value from 1 to 999. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 279 Page Layout Selects the size of the document you want to print and the type of printing. 1 on 1 to 16 on 1 Multiple pages of document can be printed on one sheet of paper. To change the page order, click Preferences..In the Page Layout Printing dialog box that appears, specify Page Order.
  • Page 280 Name Enter the name for the printing profile you wish to save. Up to 255 characters can be entered. The name appears, with its associated icon, in the Profiles list on the Basic Settings tab. Options... Opens the Add to Profiles dialog box.
  • Page 281 Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper, the page order, and whether a page border line is to be printed around each document page. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
  • Page 282 Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.

  • Page 283: Paper Settings On The Printer Driver And The Printer (Media Type)

    Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High-Res Paper Canon genuine papers (Photo Printing) Paper information regis- Media name <Model No.>...

  • Page 284: Commercially Available Papers

    Commercially available papers When you use non-genuine Canon paper, you can print easily by using the existing settings that have been prepared on the printer's operation panel and in the printer driver. Paper information regis- Media name Media Type in the printer driver...

  • Page 285: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
  • Page 286 A3 (Margin 25) A3+ (Margin 25) Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Envelope Com 10 Envelope Com 10 Envelope DL Envelope DL Nagagata 3 4.72"x9.25" Nagagata 3 Nagagata 4 3.54"x8.07" Nagagata 4 Yougata 4 4.13"x9.25" Yougata 4 Yougata 6 3.86"x7.48" Yougata 6 Custom Size Others...

  • Page 287: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Profiles on the Basic Settings tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2.
  • Page 288 4. Save the settings Enter a name for the print settings to register in the Name field. If necessary, click Options..., set the items, and then click OK. In the Add to Profiles dialog box, click OK to save the print settings and return to the Basic Settings tab.

  • Page 289: Preventing Printing Errors

    2. Set the preview Check the Preview before printing check box on the Media/Quality tab. 3. Click OK When you perform print, the Canon IJ Preview opens and displays the print results. Related Topic Canon IJ Preview...

  • Page 290: Set Media Type, Quality, Etc. (Media/Quality Tab)

    Set Media Type, Quality, etc. (Media/Quality Tab) Media/Quality Tab Description Switching the Paper Source to Match the Purpose Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance...

  • Page 291: Media/Quality Tab Description

    Media/Quality Tab Description The Media/Quality tab allows you to create a basic print setup in accordance with the media type. You can also adjust the print quality and color tones. • Settings Preview • Media Type • Paper Source • Quality •...
  • Page 292 Paper Source Shows the source from which paper is supplied. You may be able to switch the paper source with the printer driver. Manual Feed Paper is supplied from the manual feed tray in the back. Top Feed Paper is always supplied from the top feed. Important •...
  • Page 293 Black and White Photo Print Black and white photo print refers to a function that converts data to monochrome data when printing your document. Check this check box to print a color document in monochrome. Preview before printing Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing.
  • Page 294 Note • The graphic is in monochrome when the Black and White Photo Print check box is checked. View Color Pattern Displays a pattern for checking color changes produced by color adjustment. If you want to display the preview image with a color pattern, check this check box. Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow.
  • Page 295 Allows you to select Driver Matching, ICM, or None to match the purpose of the print operation. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. Adjusts the colors by using an ICC profile when printing.
  • Page 296 Saturation This method reproduces images even more vividly than the Perceptual method. Perceptual This method reproduces images by focusing on colors that most people find desirable. Select this method to print photos. Relative Colorimetric When image data is converted to the color space of the printer, this method converts the image data so the color reproduction approximates the shared color regions.

  • Page 297: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Basic Settings tab.
  • Page 298 7"x10" 18x25cm L 89x127mm 2L 127x178mm Square 5"x5" 13x13cm Hagaki 100x148mm Hagaki 2 200x148mm Envelope Com 10 Envelope DL Nagagata 3 4.72"x9.25" Nagagata 4 3.54"x8.07" Yougata 4 4.13"x9.25" Yougata 6 3.86"x7.48" • When one of the following paper types is selected for Media Type on the Media/Quality tab, paper cannot be supplied from the manual feed tray in the back.

  • Page 299: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome You can also set a black and white photo print in Black and White Photo Print on the Basic Settings tab. 1. Open the printer driver setup window 2. Set black and white photo printing Check the Black and White Photo Print check box on the Media/Quality tab.
  • Page 300 When using the grayscale printing function to print Adobe RGB data, convert the data to sRGB data using an application software. Note • During Black and White Photo Print, inks other than black ink may be used as well. Related Topic Adjusting Tone...

  • Page 301: Adjusting Tone

    Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected 1. Open the printer driver setup window 2.
  • Page 302 4. Select the manual color adjustment Select Manual for Color/Intensity, and click Set..The Manual Color Adjustment dialog box opens. 5. Adjusting monochrome tones From the Tone pull-down menu, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y.

  • Page 303: Related Topics

    Note • Custom cannot be selected since it is displayed automatically when the adjustment value is directly entered. X, Y (Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or click the up/down arrows. You can also adjust the color tones by clicking or dragging the adjustment area with the mouse.

  • Page 304: Specifying Color Correction

    Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM. When you want to use an application software to specify a printing ICC profile, select None.

  • Page 305: Optimal Photo Printing Of Image Data

    Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
  • Page 306 Related Topic Interpreting the ICC Profile...

  • Page 307: Adjusting Colors With The Printer Driver

    Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor. Important • When printing using driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 308 Adjusting Contrast...

  • Page 309: Printing With Icc Profiles

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 310 Important • When you select Perceptual to print images, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 311 • Absolute Colorimetric • When Relative Colorimetric is selected, white spots are reproduced as white spots of the paper (background color). However, when Absolute Colorimetric is selected, how the white spots are reproduced depends on the image data. Important • Depending on the media type, you may obtain the same print results even when you change the Rendering Intent setting.

  • Page 312: Interpreting The Icc Profile

    Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type This media name corresponds to the following media type: Canvas -P: Canvas Extra Heavyweight Fine Art Paper -P: Extra Heavyweight Fine Art Paper...

  • Page 313: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 314 Related Topics Specifying Color Correction Adjusting Brightness Adjusting Contrast...

  • Page 315: Adjusting Brightness

    Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors You can also set brightness on the Basic Settings tab by choosing Color/Intensity Manual Adjustment. 1.
  • Page 316 You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting the brightness, click OK. 4.

  • Page 317: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 318 Moving the Contrast slider to the right increases the contrast, and moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.

  • Page 319: Set The Layout Of Printed Documents (Page Setup Tab)

    Set the Layout of Printed Documents (Page Setup Tab) Page Setup Tab Description Setting the Number of Copies and Printing Order Perform Borderless Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Print Using Washi Setting Paper Dimensions (Custom Size)

  • Page 320: Page Setup Tab Description

    Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 321 The printer illustration shows how to load paper to match the printer driver settings. Check whether the printer is set up correctly by looking at the illustration before you start printing. Page Size Selects a page size. Ensure that you select the same page size as you selected within the application. If you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any...
  • Page 322 Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction.
  • Page 323 Preferences... Opens the Booklet Printing dialog box. Click this button to set details on booklet printing. Binding Location Selects the stapling margin position. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best stapling margin position. Check Binding Location, and select from the list to change it. Specify Margin...
  • Page 324 Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver.
  • Page 325 With some applications such as Microsoft Word, the data may be printed with a feed method that differs from the printer driver setting. In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview.
  • Page 326 Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size. To display the items separately, select the check box. To display the items as a group, clear the check box. Do not allow application software to compress print data Compression of the application software print data is prohibited.
  • Page 327 Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory. Stamp dialog box Depending on the environment, Stamp may not be available. The Stamp dialog box allows you to print a stamp over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp.
  • Page 328 • For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size, and Outline. You can select the color of the stamp by clicking Select Color..When Stamp Type is Text or Date/Time/User Name Stamp Text Specifies the stamp text string.
  • Page 329 Preview Window Shows the status of the stamp configured in each tab. Position Specifies the stamp position on the page. Selecting Custom from the list allows you to enter values for the X-Position and Y-Position coordinates directly. You can also change the stamp position by dragging the stamp in the preview window. Rotation Specifies the angle of rotation for the stamp.

  • Page 330: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order You can also set the number of copies on the Basic Settings tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
  • Page 331 Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.

  • Page 332: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 333 Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 5. Click OK When you perform print, the data is printed without any margins on the paper. Important •...

  • Page 334: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select a page layout number from 1 on 1 to 16 on 1 from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver.

  • Page 335: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. Setting Tiling/Poster Printing 1.
  • Page 336 5. Complete the setup Click OK on the Page Setup tab. When you perform print, the document will be divided into several pages during printing. Printing Only Specific Pages If ink becomes faint or runs out during printing, you can reprint only the specific pages by following the procedure below: 1.

  • Page 337: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.

  • Page 338: Duplex Printing

    Duplex Printing You can also set duplex printing in the Basic Settings tab. 1. Open the printer driver setup window 2. Set duplex printing Select 2-sided Printing (Manual) from 1-sided/2-sided/Booklet Printing on the Page Setup tab. 3. Select the layout Select the layout you want to use from the Page Layout list.

  • Page 339: Setting Up Envelope Printing

    To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.

  • Page 340: Printing On Postcards

    Printing on Postcards Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Basic Settings tab, and for Profiles, select Standard. 4. Select the paper size For Printer Paper Size, select Hagaki 100x148mm or Hagaki 2 200x148mm. Important •...

  • Page 341: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." You can also set a custom size in Printer Paper Size on the Basic Settings tab. 1.
  • Page 342 Click OK on the Page Setup tab. When you perform print, the data is printed with the specified paper size. Note • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.

  • Page 343: Overview Of The Printer Driver

    Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) Canon IJ Preview Updating Media Information in Printer Driver Deleting the Undesired Print Job Maintenance Tab Description Canon IJ Status Monitor Description Canon IJ Preview Description...

  • Page 344: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 345: Opening Printer Driver's Setup Screen

    Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.

  • Page 346: Canon Ij Status Monitor

    When Errors Occur The Canon IJ Status Monitor is automatically displayed if an error occurs (e.g., if the printer runs out of paper or if the ink is low). In such cases, take the appropriate action as described.

  • Page 347: Checking Ink Status From Your Computer

    You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. 3. Display Estimated ink levels Ink status is displayed as an illustration.

  • Page 348: Instructions For Use (Printer Driver)

    Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly.
  • Page 349 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set Booklet Printing (Manual) in Page Layout or 1-sided/2-sided/Booklet Printing according to your requirements. 4.

  • Page 350: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.

  • Page 351: Updating Media Information In Printer Driver

    Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Media/Quality tab is updated to the latest information.
  • Page 352 • Do not change media information on the printer while you are updating media information on the driver. • When you have added, deleted, or edited media using administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print.

  • Page 353: Deleting The Undesired Print Job

    Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2. Display the print jobs Click Display Print Queue.

  • Page 354: Maintenance Tab Description

    If this happens, click OK to display the most recent settings specified on your computer. Online Printing Resources Go to a Canon website with printing resources such as ICC profiles and printing tips.
  • Page 355 Open Remote UI Menu for performing printer maintenance and changing settings. View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box.
  • Page 356 Disables paper width detection when printing from computer Even if the paper width identified by the printer during printing from the computer differs from the paper width that was set in Paper Size on the Page Setup tab, this function disables the message display and allows you to continue printing.

  • Page 357: Canon Ij Status Monitor Description

    Ink tank types and ink levels can be confirmed. Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images, icons, and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
  • Page 358 Ink Model Number You can look up the correct ink tank for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
  • Page 359 This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information. Related Topic...

  • Page 360: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 361 • When the following functions are selected, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. 2 on 1 to Poster (4 x 4) in Page Layout on the Page Setup tab 2-sided Printing (Manual) and Booklet Printing (Manual) in 1-sided/2-sided/Booklet Printing on the Page Setup tab •...
  • Page 362 Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information. Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ Preview closes.

  • Page 363: Updating The Driver

    1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver/MP Drivers" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
  • Page 364 2. Perform the uninstaller Click Start. When the confirmation message appears, click Yes. When all the files have been deleted, click Complete. The deletion of the Driver is complete.

  • Page 365: Printing From Your Computer (Macos)

    Printing from Your Computer (macOS) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Printing Using AirPrint...

  • Page 366: Basic Printing Setup

    Basic Printing Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that printer is turned on Load paper in printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 367 6. Select the media type For Media Type, select the same paper type loaded in the printer. Important • In the Presets section, click Save Current Settings as Preset... to register the specified settings. 7. Select the paper source For Paper Source, select the setting that matches your purpose. 8.
  • Page 368 Important • The print quality settings that can be selected may differ depending on a printing profile. 9. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. Important •...

  • Page 369: Paper Settings On The Printer Driver And The Printer (Media Type)

    Media Type in the printer driver the printer Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper High Resolution Paper <HR-101N> High Resolution Paper High-Res Paper Canon genuine papers (Photo Printing) Paper information regis- Media name <Model No.>...
  • Page 370 These media types can be used as custom paper standards. Note • If you have added a new media type using the Media Configuration Tool, open the Canon IJ Printer Utility2, and from Media Information, select Update Media Information (Correct Media Information) and carry out a driver media information update.

  • Page 371: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Paper Size in the printer driver Paper information registered on the printer 4 x 6 KG/4"x6"(10x15)
  • Page 372 Postcard Hagaki Postcard Double Hagaki 2 Square 5"x5" 13x13cm Square 5" Square 12"x12" 30x30cm 12"x12"(30x30cm) Tabloid 11"x17"(28x43cm) Tabloid (Margin 25) 11"x17"(28x43cm) US Legal Legal US Letter Letter US Letter (Margin 25) Letter Custom Size Others...

  • Page 373: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions (Custom Size) Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Switching the Paper Source to Match the Purpose...

  • Page 374: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate Sheets + Reverse Collate Sheets + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 375 Check Page Order. When you select Reverse, printing starts from the last page. When you select Automatic or Normal, printing starts from the first page. 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important •...

  • Page 376: Perform Borderless Printing

    Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 377 • Print quality may deteriorate or the sheet may be stained at the top and bottom depending on the type of paper used. • When the ratio of the height to the width differs from the image data, a portion of the image may not be printed depending on the size of the media used.

  • Page 378: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scaling box, and click OK. Note •...

  • Page 379: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout in the Print Dialog 2.
  • Page 380 Layout Direction To change the page placement order, select an icon from the list. Border To print a page border around each document page, select a type of page border. Reverse Page Orientation Turn this on to change the paper orientation. Flip Horizontally Turn this on to reverse left and right of the document.

  • Page 381: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope into printer 2. Select paper size in print dialog For Paper Size, select Envelope #10, Envelope DL, Envelope You4, or Envelope You6. 3. Set printing orientation To print the addressee information horizontally, select Horizontal for Orientation.

  • Page 382: Printing On Postcards

    Printing on Postcards This section describes the procedure for printing on postcards. Load postcard on the printer 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. •...

  • Page 383: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.

  • Page 384: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Page Processing from Printer Options in the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
  • Page 385 3. Click Print When you perform print, the data is printed with the specified margin width and staple side. Important • When borderless printing is enabled, Margin and Stapling Side appear grayed out and are unavailable.

  • Page 386: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 387 Turn on Scale to Fit Paper Size. Then in Destination Paper Size, select the paper size that is actually loaded in the printer. 4. If necessary, turn on Scale Down Only If you turn on Scale Down Only, the document will be reduced to fit the paper size when the document size is larger than the page size.

  • Page 388: Switching The Paper Source To Match The Purpose

    Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: 1.
  • Page 389 Top Feed Paper is fed from the top feed. Important • When one of the following paper types is selected from the Media Type menu of the Quality & Media, paper cannot be supplied from the top feed. Heavyweight Photo Paper Premium Fine Art Rough Photo Paper Pro Premium Matte A Extra Heavyweight Fine Art Paper...

  • Page 390: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile Adjusting Tone...

  • Page 391: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from Printer Options in the Print Dialog 2. Select the print quality Select Custom for Print Quality.

  • Page 392: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from Printer Options in the Print Dialog 2. Set black and white photo printing Check the Black and White Photo Print check box. 3.

  • Page 393: Specifying Color Correction

    When you want to print by using the color space of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows: 1.
  • Page 394 • Depending on the application software, when a printing ICC profile is specified from that application software, Canon Color Matching cannot be selected because ColorSync is selected automatically. • The Quality & Media setting is necessary even when ColorSync or Canon Color Matching is selected.

  • Page 395: Optimal Photo Printing Of Image Data

    Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose.
  • Page 396 Related Topic Interpreting the ICC Profile...

  • Page 397: Adjusting Colors With The Printer Driver

    Important • When printing using printer driver matching, Canon recommends that you set the monitor and the environment light as follows: Monitor...
  • Page 398 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 399: Printing With Icc Profiles (Specifying An Icc Profile From The Application Software)

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 400 • If you choose a Profile setting other than Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. • If you think that the colors displayed on the monitor are different from the printed results, go to Quality &...

  • Page 401: Printing With Icc Profiles (Specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
  • Page 402 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...

  • Page 403: Interpreting The Icc Profile

    Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type This media name corresponds to the following media type: Canvas -P: Canvas Extra Heavyweight Fine Art Paper -P: Extra Heavyweight Fine Art Paper...

  • Page 404: Adjusting Tone

    Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1.
  • Page 405 5. Adjusting monochrome tones Specify one of the following items from Tone. The selected value will be shown in the preview on the left side. Cool Tone This item adjusts color tones to cool shades (cool black). When you select Cool Tone, a value of -30 is entered for X, and a value of 0 for Y.
  • Page 406 Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable. Related Topics Printing a Color Document in Monochrome Adjusting Brightness Adjusting Contrast...

  • Page 407: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 408 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Brightness Adjusting Contrast...

  • Page 409: Adjusting Brightness

    Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors The procedure for adjusting brightness is as follows: 1.

  • Page 410: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.

  • Page 411: Printing Using Airprint

    • There are restrictions for printing with AirPrint. Please be aware in advance. If you want to use all the functions of the printer, use the Canon IJ printer driver. Checking Your Environment First, check your environment. • AirPrint Operation Environment •...
  • Page 412 Use Stop button from printer to cancel the print job. Restrictions on the AirPrint • Some paper sizes that are compatible with the Canon IJ printer driver are not compatible with AirPrint. If using these sizes, set a "custom size."...

  • Page 413: Macos Printer Driver

    macOS Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver...

  • Page 414: Overview Of The Printer Driver

    Canon IJ Printer Driver How to Open the Printer Driver Setup Dialog Page Setup Dialog Print Dialog Canon IJ Printer Utility2 Opening the Canon IJ Printer Utility2 Displaying the Printing Status Screen Instructions for Use (Printer Driver) Deleting the Undesired Print Job...

  • Page 415: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.

  • Page 416: How To Open The Printer Driver Setup Dialog

    How to Open the Printer Driver Setup Dialog You can display the printer driver setup dialog from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.

  • Page 417: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.

  • Page 418: Print Dialog

    Print Dialog In the Print dialog, you can set paper type, paper source and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 419 A rough indication of the remaining ink level is displayed. You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Free Layout, it is possible to allocate multiple source documents, and display the print results in imagePROGRAF Preview.

  • Page 420: Canon Ij Printer Utility2

    The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility2 You can switch between pages in Canon IJ Printer Utility2 by the pop-up menu. You can choose one of the following items from the pop-up menu.

  • Page 421: Opening The Canon Ij Printer Utility2

    Opening the Canon IJ Printer Utility2 To open the Canon IJ Printer Utility2, follow the steps below. 1. Open System Settings, and select Printers & Scanners 2. Start the Canon IJ Printer Utility2 Select your model from the printer list, and click Options & Supplies..

  • Page 422: Displaying The Printing Status Screen

    Displaying the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer • The printing status screen opens automatically. To display the printing status screen, click the printer icon displayed on the Dock.

  • Page 423: Instructions For Use (Printer Driver)

    • If you connect this printer and AirPort with a USB cable and print, you must install the latest AirPort firmware. Notes on Adding a Printer • Install the Canon printer driver on a macOS, select your model from the Add Printer dialog, and then select Canon XXX (where "XXX" is your model name) from Use → Select Software..

  • Page 424: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Settings, and select Printers & Scanners 2.

  • Page 425: Description Of Print Dialog

    Description of Print Dialog Quality & Media Color Options Advanced Paper Settings Page Processing...

  • Page 426: Quality & Media

    You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Note • After updating media information of the printer, start up the Canon IJ Printer Utility2 and update media information. Paper Source Select the source from which paper is supplied.

  • Page 427: Related Topics

    When printing a color document, be sure to uncheck the check box. Rendering Intent Specify the method of matching to use when selecting Canon Color Matching in Color Matching. Perceptual (Photo) Reproduces colors of general photos naturally and features smooth gradation. In addition, selecting this setting allows you to adjust colors easily using an application software.

  • Page 428: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike applications dedicated to image processing.
  • Page 429 Warm Tone This item adjusts color tones to warm shades of gray (warm black). When you select Warm Tone, a value of 30 is entered for X, and a value of 0 for Y. Custom You can adjust the color tones while checking the colors in the adjustment area. To adjust the color tones, either enter values directly or click the up/down arrows.

  • Page 430: Advanced Paper Settings

    Advanced Paper Settings Use this dialog box to set detailed print settings that match the media type loaded on the printer. If the paper becomes stained during printing or if the quality of the print results is less than expected, using these settings may improve the print results.

  • Page 431: Page Processing

    Page Processing Use this dialog to adjust how much of the document extends outside the paper when full-page borderless printing is used and to specify the stapling side and stapling margin when multiple sheets of paper are being stapled together. Borderless Extension Adjusts how much of the document extends outside the paper by using the Borderless Extension slider bar.

  • Page 432: Updating The Printer Driver

    Updating the Printer Driver Installing the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...

  • Page 433: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...

  • Page 434: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.

  • Page 435: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged on as a user with administrative rights. 1. Open System Settings, and select Printers & Scanners 2.

  • Page 436: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...

  • Page 437: Printing From Printer

    Printing from Printer Printing Templates Such as Lined or Graph Paper...

  • Page 438: Printing Templates Such As Lined Or Graph Paper

    Printing Templates Such as Lined or Graph Paper You can print a standard form such as pattern paper, graph paper, staff paper, a checklist, or a schedule form. Check that printer is turned on. 2. Select Template print on the HOME screen, then press the OK button. LCD and Operation Panel 3.
  • Page 439 Loading Paper in the Top Feed 7. Select Start print. The printer starts printing.

  • Page 440: Frequently Asked Questions

    Frequently Asked Questions Print Quality Problems Uneven, Streaks, Faint Uneven Colors White Streaks Black Streaks Streaked Colors Blurry or Fuzzy Smudged Paper Is Smudged/Printed Surface Is Scratched Back of Paper Is Smudged...

  • Page 441: Search By Category

    Inaccurate colors Inaccurate or Bleeding Colors Lines Lines Are Misaligned/Distorted Lines Incomplete or Missing (Windows) Others Ink Blots/Paper Curl Ink Does Not Come Out Search by Category Error List of Support Codes for Printer Errors When Error Occurred Message Is Displayed Printer Does Not Print "1000"...
  • Page 442 Network Network Connection Setup Guide Network Communication Problems Connecting with Wireless Direct Connecting to a Printer Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network (Windows/macOS) Check the SSID and Encryption Key of the Wireless Router Connected to Your Computer or Smartphone Printing Loading Paper...
  • Page 443 Change to Offline (Windows)/Cannot Communicate (Windows) Printing Network Setting Information Switching Printer's Connection to Network or Devices Network Key (Password) Unknown Cannot Remember Printer's Administrator Password Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information of Printer Restoring Printer's LAN Settings to Defaults USB Connection Problems...

  • Page 444: Network Settings And Common Problems

    Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wi-Fi Wireless Direct Wired LAN Wi-Fi Cannot Find Printer Cannot Find Printer on Network (Windows/macOS) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup Detect Same Printer Name Switching Printer's Connection to Network or Devices...
  • Page 445 Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS) Wireless Direct Cannot Print or Connect Solve Network Troubles with The Printer's Diagnostic Functions Cannot Find Printer on Network (Windows/macOS) LAN Setting Tips/Changing LAN Settings Network Key (Password) Unknown Cannot Remember Printer's Administrator Password Checking Network Information of Printer...
  • Page 446 Problems while Using Printer Message Appears on Computer During Setup Cannot Find Printer on Network (Windows/macOS)

  • Page 447: Network Communication Problems

    Network Communication Problems Cannot Find Printer on Network (Windows/macOS) Wireless Router Problems Printer Settings/Smartphone/Tablet Troubles for Network...

  • Page 448: Cannot Find Printer On Network (Windows/Macos)

    Cannot Find Printer on Network (Windows/macOS) Cannot Find Printer on Network Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Searching Printer by IP Address or Host Name During Setup...

  • Page 449: Cannot Find Printer On Network

    Set Up Important • When you forget the administrator password of the printer, contact your nearest Canon service center. In Other Cases Than Above: If the printer suddenly stops working, even though you have not changed the settings of the device or network to which it is connected, or if you cannot find the printer during the setup process, check and solve the problem, using Wi-Fi Connection Assistant.
  • Page 450 If the Solution Tool Does Not Solve the Problem. Step 3 Step 1 : Check Basic Items for Network. Check power status. Check 1 Check your printer and the network device (wireless router, etc.) are turned on. If you are in the process of setting up, interrupt it and check if the wireless router (modem) is turned on and then check if the printer is turned on.
  • Page 451 2. Check PC network connection. For the procedures, refer to the instruction manual supplied with the computer, or contact the manufacturer. Once you complete setting up the wireless router and your computer, configure the settings on your computer in order to view web pages, using the information of the wireless router. Proceed once you complete checking the network connection above.
  • Page 452 Make sure security software's firewall is off. Check 1 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
  • Page 453 If printer is connected to AirPort Base Station via LAN, make sure you use Check 2 alphanumeric characters for network name (SSID). (macOS) If your network name (SSID) contains characters other than single-byte alphanumeric characters, the connection is not established properly. Change the network name (SSID) to use only single-byte alphanumeric characters. Solve network troubles with the printer's diagnostic functions.

  • Page 454: Wireless Router Problems

    Wireless Router Problems Network Key (Password) Unknown Checking Wireless Router SSID/Key Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings WPS (Router Button) Connection Privacy Separator/SSID Separator/Network Separation Function...

  • Page 455: Network Key (Password) Unknown

    Network Key (Password) Unknown Diagnose and repair the network connections using Wi-Fi Connection Assistant. Download Wi-Fi Connection Assistant from the below page, and install it on your computer. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. •...
  • Page 456 Enter the Wi-Fi password configured on the wireless router. AES (more secure encryption than TKIP) is selected as the dynamic encryption method. The printer does not support TKIP If the wireless router settings are set to "TKIP only", you will not be able to connect to the printer.

  • Page 457: Printer Cannot Be Used After Replacing Wireless Router Or Changed Router Settings

    Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When wireless router is replaced or router settings are changed, the network settings of your computer, smartphone/tablet or printer must be reconfigured according to the new wireless router. Check if your computer or smartphone/tablet can be connected to Internet Check 1 through the new wireless router.
  • Page 458 For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. If filtering MAC addresses or IP addresses at wireless router, check Check 2 that MAC addresses or IP addresses for computer, network device, and printer are registered.

  • Page 459: Printer Settings/Smartphone/Tablet Troubles For Network

    Printer Settings/Smartphone/Tablet Troubles for Network Solve Network Troubles with The Printer's Diagnostic Functions Checking Network Information of Printer Checking Status Code Printing Network Settings Restoring Printer's LAN Settings to Defaults Default Network Settings Connecting with Wireless Direct...

  • Page 460: Solve Network Troubles With The Printer's Diagnostic Functions

    Solve Network Troubles with The Printer's Diagnostic Functions • If the printer and wireless router are connected or the printer and computer are connected by USB cable • but you cannot print: Change to Offline (Windows)/Cannot Communicate (Windows) • In other cases than above: •...
  • Page 461 Check that security software's firewall is off. Check 1 A message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set the security software to always allow access. Quit the security software and make sure that the printer is recognized and ready to use. If so, the cause is the firewall setting.
  • Page 462 If you are using Windows and MP Drivers (Printer Driver) are not installed, install it. Set Up The printer's Wi-Fi setting is disabled. (You can also check if the Wi-Fi icon does not appear on the printer's screen.) Enable the Wi-Fi setting in the printer's settings screen. Wired LAN setting is disabled.
  • Page 463 This printer can be connected to a wireless router that supports 2.4 GHz, 5 GHz, or both bands. If the wireless router is set up to use the same SSID for 2.4 GHz and 5 GHz, set up that SSID on the printer so that the printer and wireless router can be connected at either 2.4 GHz or 5 GHz.
  • Page 464 If the problem seems to occur suddenly, it may be resolved by updating the wireless router firmware (e.g. update interval of a key, problems of DHCP update interval, etc.). For details, refer to the wireless router's instruction manual. If printer is connected to AirPort Base Station via LAN, make sure Check 7 you use alphanumeric characters for network name (SSID).
  • Page 465 • If devices (microwave oven, external hard disk drive, and other USB 3.0 devices) that emit radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the printer and the wireless router as far away from interference sources as possible. •...
  • Page 466 Cannot Communicate with Printer while It Is in Wireless Direct Check the following items Check power status of printer and other devices (e.g. computer/smartphone/ Check 1 tablet). Turn on the printer or devices. If the power is already turned on, cycle the power. Check settings of your device (e.g.
  • Page 467 • Print the network settings. • Printing Network Settings Check that printer is not placed too far away from device. Check 6 If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other.

  • Page 468: Checking Network Information Of Printer

    Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon Wi-Fi Connection Assistant Screen Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below.
  • Page 469 3. Click Details to check the IP address. The IP address of your computer appears. To check the MAC Address, click Hardware. Checking Communication Between the Computer, the Printer, and the wireless router Perform a ping test to check if communication is taking place. •...
  • Page 470 Checking Network Setting Information To check the printer's network settings information, display it using the operation panel of the printer or print it out. • Display on the operation panel of the printer. • LAN settings • Print the network settings. •...

  • Page 471: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. • 1. Check that printer is turned on. 2. Load three or more sheets of A4 or Letter sized Plain Paper. Loading Paper 3.
  • Page 472 Diagnostic Result Diagnostic result XXXXXXXX Result Codes Result codes XXXXXXXX Result Code Details Result code details Solve Network Troubles with The Printer's Diagnostic Functions to check details on the diagnostic result and re- sult codes. Wireless LAN Wireless LAN Enable/Disable Infrastructure Infrastructure Enable/Disable...
  • Page 473 XXXX:XXXX:XXXX:XXXX 3-2-21 Stateless Prefix Stateless prefix length Length2 3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-23 Stateless Prefix Stateless prefix length Length3 3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Stateless prefix length Length4 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
  • Page 474 3-3-9 IP Address IP address XXX.XXX.XXX.XXX 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Link local prefix length Length 3-3-15 IPsec IPsec setting...
  • Page 475 4-13 Stateless Prefix Stateless prefix length Length2 4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-15 Stateless Prefix Stateless prefix length Length3 4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-17 Stateless Prefix Stateless prefix length Length4 4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX...
  • Page 476 5-12 SNMP SNMP setting Enable/Disable 5-14 DNS Server Obtain DNS server ad- Auto/Manual dress automatically 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server ad- XXX.XXX.XXX.XXX dress 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19...

  • Page 477: Restoring Printer's Lan Settings To Defaults

    Restoring Printer's LAN Settings to Defaults Important • Initialization erases all network settings on the printer, making printing/scanning/faxing operation from • a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, refer to Setup Guide and redo setup.

  • Page 478: Default Network Settings

    Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting (WSD) 15 min. Enable/disable Bonjour Enable Bonjour service name* Canon ModelName LPR protocol settings Enable RAW protocol LLMNR Wi-Fi DRX settings Enable Wired LAN DRX settings Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. Depending on the model, use operation panel to check value of the printer.
  • Page 479 Network name (SSID) DIRECT-abXX-ModelName *1 *2 Password YYYYYYYYYY *3 Wi-Fi security WPA2-PSK (AES) Connection request confirmation Displayed 2.4GHz/5GHz Switch 2.4GHz *1 Default value depends on printer. Depending on the model, use operation panel to check value of the printer. *2 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *3 The password is specified automatically when the printer is turned on for the first time.

  • Page 480: Connecting With Wireless Direct

    Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • • Direct wireless connection (connecting devices directly without a wireless router) •...
  • Page 481 After Wireless Direct is enabled, the identifier (SSID) for using the printer with Wireless Direct is displayed. You can check various settings of Wireless Direct by scrolling the screen. Note • The password is required when connecting a device to the printer. Depending on the device you •...
  • Page 482 • Depending on the device you are using, entering the password is required to connect to the • printer via Wi-Fi, so enter the password specified for the printer. • If your Wireless Direct compatible device is set to prioritize using Wi-Fi Direct, the printer •...
  • Page 483 • Change password • Change the password for Wireless Direct. ◦ To set manually ◦ 1. Select Change manually. 2. Press OK button to enter the input screen. 3. Enter the new password (10 characters). 4. Check the input contents and select OK button. ◦...

  • Page 484: Cannot Print From Smartphone/Tablet

    Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method. Cannot Communicate with Printer via Wi-Fi Cannot Connect to Printer through Wireless Direct Note •...
  • Page 485 To check the current network settings of the printer, print out the network settings information or use the operation panel to display it. ◦ Display on the operation panel of the printer. ◦ LAN settings ◦ Print the network settings. ◦...
  • Page 486 Note • If the web page cannot be printed using an Android device, it may be possible to print it by changing • Wireless Direct connection. Connecting with Wireless Direct Cannot Communicate with Printer while It Is in Wireless Direct If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
  • Page 487 LAN settings • Print the network settings. • Printing Network Settings Check that printer is not placed too far away from device. Check 6 If the distance between the printer and the device is too far, wireless communication becomes poor. Place the printer and the device close to each other.

  • Page 488: Printing Problems

    Cannot Print on the Disc Label Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Lines Are Misaligned/Distorted Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Change to Offline (Windows)/Cannot Communicate (Windows) No Ink Level Appears in Canon IJ Status Monitor (Windows)

  • Page 489: Printer Does Not Print

    Printer Does Not Print Make sure printer is turned on. Check 1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
  • Page 490 • For Windows: • Make sure "Canon XXX series" (where "XXX" is the model name) is selected in the Print dialog box. Note • If multiple printers are registered to your computer, set your printer as Let Windows manage my •...
  • Page 491 Set the printer not to detect the width of the paper using the Canon IJ Printer Utility2. To set the printer not to detect the width of the paper, open the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Disable paper width detection when printing from computer check box, and then click Apply.
  • Page 492 For macOS: Select Cancel Margin Regulation check box in Advanced Paper Settings in the Print dialog. If you print with normal paper size, conditions such as paper abrasion may cause paper stains or deterioration of print quality depending on the environment. We recommend that you print with a paper size that has wide margins.
  • Page 493 Select the link below to download Wi-Fi Connection Assistant and install it. Checking Printer Connection Status Using Wi-Fi Connection Assistant Refer to below in regard to starting up Wi-Fi Connection Assistant. Starting Up Wi-Fi Connection Assistant Are you trying to print a large data file? (Windows) Check 11 If you are trying to print a large data file, it takes a long time to start printing.

  • Page 494: Printer Does Not Pick Up Or Feed The Paper/"No Paper" Error

    Printer Does Not Pick Up or Feed the Paper/"No Paper" Error Check the printer is placed on the right spot. Check 1 Place the printer on a flat table or similar platform. Is paper loaded? Check 2 Loading Paper When loading paper, consider the following. Check 3 •...
  • Page 495 Make sure that there are not any foreign objects in the top feed or manual feed Check 8 tray. If the paper is jammed, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the top feed or manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.
  • Page 496 Note • Cleaning the paper feed roller abrades it, so do this only when necessary. • If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 497: Cannot Print On The Disc Label

    Cannot Print on the Disc Label Disc Label Printing Does Not Start Multi-Purpose Tray Does Not Feed Properly Multi-Purpose Tray Jammed Disc Label Printing Does Not Start Is multi-purpose tray placed properly? Check 1 Place the multi-purpose tray properly again and press OK button. Use the multi-purpose tray supplied with this printer.
  • Page 498 Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place it again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc.

  • Page 499: Ink Does Not Come Out/Blurry Or Fuzzy/Inaccurate Or Bleeding Colors/Streaks

    Ink Does Not Come Out/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks Ink Does Not Come Out Blurry or Fuzzy Inaccurate or Bleeding White Streaks Colors Black Streaks Note • If printouts are blank, black does not print, is faint, or has a blue or red tint, refer to this web page. •...
  • Page 500 The method for checking the paper and print quality settings differs depending on your printer. • Printing from your computer • Check the settings using the Printer Driver. Basic Printing Setup • Printing from your smartphone/tablet using • Check the settings on the App. Print Photos from Your Smartphone Make sure appropriate print quality is selected.
  • Page 501 Request a repair. Step 6 If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Adjustments for Better Print Quality.

  • Page 502: Lines Are Misaligned/Distorted

    Lines Are Misaligned/Distorted Note • For the case of misaligned or distortion, refer to this web page. • Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
  • Page 503 Check paper and print quality settings. Check 3 Print Quality Problems Perform print head alignment. Check 4 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Automatic Adjustment to Straighten Lines and Align Colors Note •...

  • Page 504: Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl

    Paper Is Smudged/Printed Surface Is Scratched/Ink Blots/Paper Curl Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
  • Page 505 Print Quality Problems Check paper type. Check 4 Make sure you are using the right paper for what you are printing. Media Types You Can Use For borderless printing, use a paper suitable for borderless printing. If the paper you are using is not suitable for borderless printing, the print quality may be reduced at the top and bottom edges of the paper.
  • Page 506 (B) Print side We recommend feeding paper that has been curled outward one sheet at a time. Set printer to prevent paper abrasion. Check 6 Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper abrasion using the operation panel or the computer.
  • Page 507 Perform bottom plate cleaning to clean inside of printer. Performing Bottom Plate Cleaning Note • To prevent staining inside the printer, be sure to set the correct paper size.

  • Page 508: Lines Incomplete Or Missing (Windows)

    Lines Incomplete or Missing (Windows) Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
  • Page 509 Are you trying to print a large data file? (Windows) Check 4 If you are trying to print a large data file, printing may not be performed properly due to missing print data. Select On for Prevention of Print Data Loss on the Print Options dialog box of the Printer Driver. For details, refer to Page Setup Tab Description.

  • Page 510: Back Of Paper Is Smudged

    Back of Paper Is Smudged Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
  • Page 511 Perform bottom plate cleaning to clean inside of printer. Check 4 Performing Bottom Plate Cleaning Note • During 2-sided printing, or too much printing, ink may stain the inside of the printer.

  • Page 512: Uneven Or Streaked Colors

    Uneven or Streaked Colors Do page size and media type settings match size and type of loaded paper? Check 1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
  • Page 513 Request a repair. Step 6 If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Adjustments for Better Print Quality.

  • Page 514: Change To Offline (Windows)/Cannot Communicate (Windows)

    1. Open Set Printers & scanners. 2. Click the name of printer you want to configure. 3. Click Print settings. Print settings window opens. 4. Click Maintenance sheet. 5. Click View Printer Status. The Canon IJ Status Monitor window is displayed.
  • Page 515 6. Click Display Print Queue of the Canon IJ Status Monitor window. The Print Queue window is displayed. 7. Click Printer menu in the window displayed. Make sure Use Printer Offline is not selected. If it is selected, click Use Printer Offline to deselect it.

  • Page 516: Mechanical Problems

    Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Switching Printer's Connection to Network or Devices...

  • Page 517: Printer Does Not Turn On

    Check 2 Unplug printer, leave it for at least 5 minutes, and then plug it back in and turn Check 3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 518: Printer Turns Off Unexpectedly Or Repeatedly

    Printer Turns Off Unexpectedly or Repeatedly If printer is set to turn off automatically after a certain time, disable this setting. Check If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.

  • Page 519: Usb Connection Problems

    USB Connection Problems If the printer connected to the computer via USB is not recognized, check the following items. USB Connection Not Recognized The following problems may occur even though the USB connection is recognized. • Printing is slow. • Hi-Speed USB connection does not work. •...
  • Page 520 Check that Enable bidirectional support is selected in Ports sheet of Check 3 Printer properties dialog box (Windows). If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen Initialize the printer settings. Check 4 Select Various settings on HOME screen > Printer settings > Reset settings > Reset all. Reset settings After initializing the printer settings, redo setup.

  • Page 521: Switching Printer's Connection To Network Or Devices

    Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.

  • Page 522: Reconfiguration Method Of Wi-Fi Connection

    Refer to Setup Guide to setup. 2. Switching LAN Connection Method If you want to switch to USB connection when the printer is used with a LAN connection, check the following item. For Windows: Refer to Setup Guide to setup. For macOS: Refer to Setup Guide to setup.
  • Page 523 Refer to Setup Guide and redo setup.

  • Page 524: Wrong Language Appears In Operation Panel

    Wrong Language Appears in Operation Panel Follow the instructions below to select your language. 1. Press HOME button and wait a little. 2. Select on HOME screen and press OK button. 3. Select top setting item and press OK button. 4.

  • Page 525: Installation And Download Problems

    Installation and Download Problems Failed to MP Drivers (Printer Driver) Installation (Windows) Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Updating MP Drivers (Printer Driver) in Network Environment (Windows) Disable Function to Send Usage Information of Printer...

  • Page 526: Failed To Mp Drivers (Printer Driver) Installation (Windows)

    For Windows 8.1 / Windows 7: Select Control Panel > Programs and Features. 2. Check if there is "Canon XXX series Driver" or "Canon XXX series Printer Driver" you want to install in list. "XXX" is the printer's model name.
  • Page 527 For details about the functions of your printer, see Specifications.

  • Page 528: Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected Via Usb)

    Cannot Proceed Beyond Printer Connection Screen (Cannot Find Printer Connected via USB) Note • For the case of connecting with a USB cable, refer to this web page. • If you cannot proceed beyond the Printer Connection screen, check the following. Make sure USB cable is securely plugged in to printer and computer.

  • Page 529: Restart Computer

    3. Restart computer. After restarting, install the latest MP Drivers (Printer Driver) downloaded in step 1. Important • When installing the MP Drivers (Printer Driver), make sure you select the correct printer name. • For Windows: • To restart your computer, choose Restart instead of Shut down.

  • Page 530: Updating Mp Drivers (Printer Driver) In Network Environment (Windows)

    Download the latest MP Drivers (Printer Driver) in advance. Download the latest MP Drivers (Printer Driver) for your model on the download page of the Canon website. After the download is completed, overwrite and install the new version of the MP Drivers (Printer Driver) according to the specified installation procedure.

  • Page 531: Errors And Messages

    Errors and Messages When Error Occurred Message Is Displayed...

  • Page 532: When Error Occurred

    When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) is also displayed. Take the appropriate action described in the message. When a Support Code and a Message are displayed on the Computer Screen (Windows): When a Support Code and a Message are displayed on the Printer's...
  • Page 533 For details on how to resolve errors with Support Codes, see List of Support Codes for Printer Errors. For details on how to resolve errors without Support Codes, see Message Is Displayed.

  • Page 534: Message Is Displayed

    Message Is Displayed This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Codes for Printer Errors.
  • Page 535 If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing.
  • Page 536 Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers. • "Could not print Application name - File name" • Try printing again once the current job is complete.

  • Page 537: Connecting To A Printer

    Connecting to a Printer Cable Connection Wireless Connection Cable Connection USB cable Connection LAN cable Connection Wireless Connection Wi-Fi Connection via Wireless Router Connecting with Wireless Direct Switching Printer's Connection to Network or Devices Enable Printing from PC/Smartphone/Tablet...
  • Page 538 When Wireless Router Is Changed Checking Printer Connection Status Using Wi-Fi Connection Assistant Troubleshooting Network Settings and Common Problems Network Solution 1-2-3 Network Connection Tips Network Connection Tips (Windows/macOS) Handling Printer Configuration Using the Web Browser Countermeasures against Unauthorized Access Connecting The Printer And a Computer iOS: Connecting The Printer And a Via Wi-Fi...
  • Page 539 For details about the functions of your printer, see Specifications.

  • Page 540: Restrictions

    Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. However, you can use a Wi-Fi connection and Wireless Direct at the same time.
  • Page 541 When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router. To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device.

  • Page 542: Detect Same Printer Name

    Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: •...
  • Page 543 Switching Printer's Connection to Network or Devices Check the following items when connecting a newly added computer to the LAN environment to the printer, changing the connection method from USB to LAN, or changing the wireless LAN (Wi-Fi) connection method. 1.
  • Page 544 Refer to Setup Guide to setup. 2. Switching LAN Connection Method If you want to switch to USB connection when the printer is used with a LAN connection, check the following item. For Windows: Refer to Setup Guide to setup. For macOS: Refer to Setup Guide to setup.
  • Page 545 Refer to Setup Guide and redo setup.

  • Page 546: Network Connection Tips (Windows/Macos)

    Network Connection Tips (Windows/macOS) Detect Same Printer Name Switching Printer's Connection to Network or Devices Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise)

  • Page 547: Setting Up Ieee802.1X/Eap (Wpa/Wpa2/Wpa3 Enterprise)

    Setting Up IEEE802.1X/EAP (WPA/WPA2/WPA3 Enterprise) Overview If you are using a switch/access point (authenticator) with IEEE802.1X/EAP, you can connect this printer to a Wired LAN or Wi-Fi. Note • The information on this page is intended for network administrators. • Ask your network administrator to set it up.

  • Page 548: Select Authentication

    5. Select Authentication. • Login name (up to 96 characters) • The login name to connect to the authentication server. Important • If you select Verify Authentication Server Name, you must set the authentication server • name. • If you select Verify authentication server certificates, you must register the certificate •...

  • Page 549: If You Cannot Connect

    When EAP-TLS is selected: Select Key and certificate settings > Upload key and certificate and upload (register) the client certificate (PKCS #12). Note • If you choose PEAP or EAP-TTLS, you do not need to do this. • 11. Set up Weak encryption restriction. Select Restrict.
  • Page 550 2. If the error cannot be identified, such as multiple problems occurring, An unexpected error has occurred. is displayed. 3. If a connection processing problem or encryption-authentication mismatch is detected, Failed to connect to the wireless router. is displayed. 4. If you see a message other than the above, follow the instructions.

  • Page 551: Wi-Fi Connection Assistant (Windows)

    Wi-Fi Connection Assistant (Windows) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection Important •...

  • Page 552: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant Wi-Fi Connection Assistant allows you to diagnose or repair the network status, and to perform printer settings on network. Use Wi-Fi Connection Assistant for: • Searching printers on network and performing initial network setup for detected printers •...

  • Page 553: Starting Up Wi-Fi Connection Assistant

    Connection Assistant. Note • In Windows 10, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. • In Windows 7, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant.

  • Page 554: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 555: Performing/Changing Network Settings

    Performing/Changing Network Settings Canon Wi-Fi Connection Assistant Screen Performing Network Settings...

  • Page 556: Canon Wi-Fi Connection Assistant Screen

    Items on Canon Wi-Fi Connection Assistant Screen Menus on Canon Wi-Fi Connection Assistant Screen Items on Canon Wi-Fi Connection Assistant Screen Toolbar Items on Canon Wi-Fi Connection Assistant Screen The screen below appears when you start up Wi-Fi Connection Assistant and select Printer Network Setup.
  • Page 557 Appears after performing network setup and clicking Set to close the window. • Requires Setup • Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set • Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings..
  • Page 558 Selecting a printer from the printer list displays its current status and what to do next. Menus on Canon Wi-Fi Connection Assistant Screen This section describes menus on Canon Wi-Fi Connection Assistant screen. A: Printer Settings menu Printer Settings Menu...
  • Page 559 D: Help menu Help Menu Items on Canon Wi-Fi Connection Assistant Screen Toolbar This section describes items on Canon Wi-Fi Connection Assistant Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu.

  • Page 560: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings （Supported models only） Performing/Changing Wi-Fi Settings Assigning Printer Information Important • Some functions may not be available depending on your model and software version.

  • Page 561: Performing/Changing Wired Lan Connection (Ethernet Cable) Settings（Supported Models Only

    Performing/Changing Wired LAN Connection (Ethernet Cable) Settings（Supported models only） Follow the procedure below to perform/change wired LAN settings. Important • These settings are not available if your printer does not have a wired LAN connection. Note • For some models, you can perform network setup for a USB connected printer using Wi-Fi Connection Assistant.
  • Page 562 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings • A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
  • Page 563 A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address.

  • Page 564: Performing/Changing Wi-Fi Settings

    Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown.
  • Page 565 Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings • A: Network Type: Select the Wi-Fi mode.
  • Page 566 The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status.
  • Page 567 Enter the IP address, subnet mask, and default gateway. • IPv6 settings • Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending • on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection.
  • Page 568 D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.

  • Page 569: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon Wi-Fi Connection Assistant screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available.

  • Page 570: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 571: List Of Models Which Does Not Support Ipv6 Configuration Via Usb Connection

    List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using Wi-Fi Connection Assistant. (You cannot perform settings for IPv6.) • iB4100 series • MG3000 series • E470 series •...
  • Page 572 • TR9530 series • TS3300 series • E3300 series...

  • Page 573: Wi-Fi Connection Assistant (Macos)

    Wi-Fi Connection Assistant (macOS) Wi-Fi Connection Assistant Starting Up Wi-Fi Connection Assistant Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function Important • Some functions may not be available depending on your model and software version.

  • Page 574: Wi-Fi Connection Assistant

    Wi-Fi Connection Assistant If anything is wrong with connection, Wi-Fi Connection Assistant diagnoses the settings of the printer and those of computer on which it is installed. In addition, Wi-Fi Connection Assistant restores the status of the printer and computer. Important •...

  • Page 575: Starting Up Wi-Fi Connection Assistant

    Starting Up Wi-Fi Connection Assistant Start up Launchpad, select Canon Utilities, and then select Wi-Fi Connection Assistant. When you start up Wi-Fi Connection Assistant, the screen below appears. Enter the password specified for your computer and select Install Helper. Wi-Fi Connection Assistant starts diagnosis and repair of network.

  • Page 576: Diagnosing And Repairing Network Settings

    Diagnosing and Repairing Network Settings Wi-Fi Connection Assistant diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. •...

  • Page 577: List Of Models Which Does Not Support Diagnosis And Repair Function

    List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of Wi-Fi Connection Assistant. • G4000 series • PRO-500 series • PRO-1000 series • MB2100 series • MB2700 series •...

  • Page 578: List Of Support Codes For Printer Errors

    List of Support Codes for Printer Errors Support codes are displayed on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and is displayed along with an error message. When an error occurs, check the support code and take the appropriate action in response. Support Code Appears on Printer's LCD and Computer Screen •...
  • Page 579 • 7000 to 7ZZZ • 7600 7700 7800 7802 • 8000 to 8ZZZ • 8200 8300 • A000 to ZZZZ • B400 C000 For paper jam support codes, see also List of Support Codes for Printer Errors (Paper Jams).

  • Page 580: List Of Support Codes For Printer Errors (Paper Jams)

    List of Support Codes for Printer Errors (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot / top feed / manual feed tray: •...
  • Page 581 1300 Cause Paper is jammed in the paper output slot / top feed / manual feed tray. What to Do Remove the jammed paper according to the paper source. If the paper loaded in the top feed is jammed: 1. Slowly pull out paper, either from paper output slot or from top feed, whichever is easier.
  • Page 582 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 583 Also, make sure that the paper in the top feed is not resting against a wall or any other obstacle. If the paper is touching a wall, this may prevent the paper from being fed into the printer correctly. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.

  • Page 584: Paper Is Jammed Inside Printer

    Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper from the paper output slot / top feed / manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
  • Page 585 When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5.
  • Page 586 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 587 1000 Cause Possible causes include the following. • There is no paper in the top feed. • Paper is not loaded in the top feed properly. What to Do Take the corresponding actions below. • Load paper in the top feed. •...
  • Page 588 After carrying out the above measures, press the printer's OK button. Note • To cancel printing, press the printer's Stop button.
  • Page 589 1013 Cause Multi-purpose tray compatible media is not set on multi-purpose tray, or the media position is misaligned. What to Do Remove the multi-purpose tray, place the multi-purpose tray compatible media properly, and then attach the multi-purpose tray to the printer. Placing Multi-purpose Tray Then press the printer's OK button to cancel the error.
  • Page 590 1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not forget to close it, such as after replacing ink tanks.
  • Page 591 1250 Cause Paper output tray is closed. What to Do Open the paper output tray.
  • Page 592 • If the print head is already installed, remove and reinstall it. • Then close the top cover. • Turn off the printer and turn it back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 593 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing.
  • Page 594 1660 Cause The ink tank cannot be recognized. What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer. Check the ink tank. If you want to cancel printing, press the printer's Stop button.
  • Page 595 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank or by using non-genuine Canon ink.
  • Page 596 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using a non-genuine Canon ink tank or by using non-genuine Canon ink.
  • Page 597 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
  • Page 598 1890 Cause Protective materials for shipping may still be attached. What to Do Open the top cover and make sure that the protective materials for securing the print head holder have been removed. If the protective materials are still there, remove them and close the top cover. In the case of the first printer setup, select your printer name on the page, and follow the instructions.
  • Page 599 2114 Cause Paper settings specified when printing do not match the paper information for the top feed registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper • information registered in the printer, refer to the following.
  • Page 600 What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Print with the loaded paper.
  • Page 601 Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel print Cancels printing. Select this option when you want to change the paper settings specified at printing.
  • Page 602 2115 Cause Paper settings specified when printing do not match the paper information for the manual feed tray registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper •...
  • Page 603 What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Use manual feed tray settings Select this option to print on the loaded paper with the paper settings specified when printing.
  • Page 604 Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel Cancels printing. Select this option when you want to change the paper settings specified at printing. Change the paper settings and retry printing.
  • Page 605 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
  • Page 606 • Make sure the ink tanks are properly installed. • Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 607 What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 608 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
  • Page 609 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
  • Page 610 Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.

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