Download  Print this page
   
1
Table of Contents
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
727
728
729
730
731
732
733
734
735
736
737
738
739
740
741
742
743
744
745
746
747
748
749
750
751
752
753
754
755
756
757
758
759
760
761
762
763
764
765
766
767
768
769
770
771
772
773
774
775
776
777
778
779
780
781
782
783
784
785
786
787
788
789
790
791
792
793
794
795
796
797
798
799
800
801
802
803
804
805
806
807
808
809
810
811
812
813
814
815
816
817
818
819
820
821
822
823
824
825
826
827
828
829
830
831
832
833
834
835
836
837
838
839
840
841
842
843
844
845
846
847
848
849
850
851
852
853
854
855
856
857
858
859
860
861
862
863
864
865
866
867
868
869
870
871
872
873
874
875
876
877
878
879
880
881
882
883
884
885
886
887
888
889
890
891
892
893
894
895
896
897
898
899
900
901
902
903
904
905
906
907
908
909
910
911
912
913
914
915
916
917
918
919
920
921
922
923
924
925
926
927
928
929
930
931
932
933
934
935
936
937
938
939
940
941
942
943
944
945
946
947
948
949
950
951
952
953
954
955
956
957
958
959
960
961
962
963
964
965
966

Advertisement

PRO-2000

Online Manual

Printer Functions
Handling and Use of Paper
Changing Settings from Operation Panel/Web Browser
Printer Parts
Network Setting
Adjustments for Better Print Quality
Color Management
Maintenance and Consumables
Specifications
Safety
Basic Printing Workflow
Enhanced Printing Options
Windows Software
Mac OS Software
Managing Print Jobs
Troubleshooting
List of Support Code for Error
English

Advertisement

Table of Contents

   Also See for Canon imagePROGRAF PRO-2000

   Summary of Contents for Canon imagePROGRAF PRO-2000

  • Page 1: Online Manual

    PRO-2000 Online Manual Printer Functions Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing Options Windows Software Mac OS Software Managing Print Jobs Troubleshooting...
  • Page 2: Table Of Contents

    Contents Using This Online Manual......... . 20 Trademarks and Licenses.
  • Page 3 Handling sheets............94 Loading Sheets in the Printer.
  • Page 4 Administrator password setting........... 184 Setting Administrator Password on Operation Panel.
  • Page 5 Connecting to Another Computer via LAN/Changing from USB to LAN Connection....231 Printing Network Settings............232 Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows).
  • Page 6 Connecting Smartphone/Tablet to Printer via Wireless LAN..... . Connecting Smartphone/Tablet to Printer via Wireless LAN Router......303 Adjustments for Better Print Quality.
  • Page 7 Maintenance Cartridge........... 370 Maintenance Cartridge.
  • Page 8 Printing in Windows..............445 Printing from Mac OS.
  • Page 9 Scaled Printing..............519 Printing to Oversized Paper Sizes.
  • Page 10 Canon imagePROGRAF Preview........
  • Page 11 Deleting Saved Jobs............. . . 661 Moving Saved Jobs.
  • Page 12 Printing Does Not Start........... 719 The Data lamp on the Control Panel does not light up.
  • Page 13 Removing Printer Software............763 Other Problems.
  • Page 14 1210..............799 1213.
  • Page 15 168B..............832 1720.
  • Page 16 3333..............865 3334.
  • Page 17 4900..............898 4901.
  • Page 18 5B21..............932 5C00.
  • Page 19 B20A..............965 B510.
  • Page 20: Using This Online Manual

    Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 21: Trademarks And Licenses

    Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
  • Page 22 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 23 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
  • Page 24 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
  • Page 25 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
  • Page 26 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 27 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 28 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
  • Page 29 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
  • Page 30: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper" Search Tips You can search for target pages by entering keywords in the search window. Important •...
  • Page 31 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 32: Printer Functions

    Printer Functions Connecting Device to Printer Directly via Wireless LAN (Direct Connection) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Managing Printer Status Using Device Management Console...
  • Page 33: Connecting Device To Printer Directly Via Wireless Lan (direct Connection)

    Connecting Device to Printer Directly via Wireless LAN (Direct Connection) The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "direct connection" to print wirelessly. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
  • Page 34: Managing Printer Conveniently Using Quick Utility Toolbox

    Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that lets you access the functions you want to use with one click. After installing utilities compatible with Quick Utility Toolbox, they will be added to this menu. The Quick Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks.
  • Page 35: Available Connection Methods

    Available Connection Methods The following connection methods are available on the printer. Wireless Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect without using a wireless router.
  • Page 36 If you have a wireless router, we recommend you use the method described in Connection Using a Wireless Router. When connecting another device while a device is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled.
  • Page 37: Usb Connection

    Wired Connection Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection Connect the printer and a computer with a USB cable. Prepare a USB cable. Restrictions (Appears in a new window)
  • Page 38: Managing Printer Status Using Device Management Console

    Managing Printer Status Using Device Management Console Device Management Console is software for checking the printer status or color calibrating the printer. Use Device Management Console to: • Check the status of a printer connected via a network or USB. •...
  • Page 39: Handling And Use Of Paper

    Handling and Use of Paper Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 40 Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket Roll Unit Parts of the Roll Unit Roll Unit...
  • Page 41: Paper

    Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List Updating paper information...
  • Page 42: Types Of Paper

    Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon website. To use newly released paper, register the latest paper information on the printer with the Media Configuration Tool. (See "Updating paper...
  • Page 43: Paper Sizes

    Paper Sizes Rolls Rolls that meet the following conditions are supported. • Outer diameter is 6.7 in (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Printer Driver Roll Paper Width Settings Roll Width Borderless Printing (*1) 609.6 mm (24.00 in)
  • Page 44 Paper Sizes Dimensions ISO A3 297.0 × 420.0 mm (11.69 × 16.54 in) ISO A3+ 329.0 × 483.0 mm (12.95 × 19.02 in) ISO A4 210.0 × 297.0 mm (8.27 × 11.69 in) ISO B2 500.0 × 707.0 mm (19.69 × 27.83 in) ISO B3 353.0 ×...
  • Page 45 Paper Sizes Dimensions 8"x10" 203.2 × 254.0 mm (8.00 × 10.00 in) US Photo 16"x20" 406.4 × 508.0 mm (16.00 × 20.00 in) Poster 20"x30" 508.0 × 762.0 mm (20.00 × 30.00 in) 13"x22" 329.0 × 558.0 mm (12.95 × 21.97 in) Poster 300x900mm 300.0 ×...
  • Page 46: Using Paper Other Than Genuine Paper And Feed Confirmed Paper

    Using Paper Other Than Genuine Paper and feed confirmed Paper When using this printer to print on paper other than genuine Canon paper and feed confirmed paper, use paper that meets the following conditions. Note • For Canon genuine paper/feed confirmed paper, see "Paper Information List."...
  • Page 47: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper Using Existing Settings

    Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings You can easily print on paper other than genuine Canon paper and feed confirmed paper without making complicated settings by selecting the existing settings provided in the printer control panel and printer driver depending on the media type you are using.
  • Page 48: Printing On Paper Other Than Genuine Paper And Feed Confirmed Paper By Adding A Media Type

    Media Configuration Tool provides a function for adding custom paper for better print quality and improved paper feed properties when printing on paper other than Canon genuine paper/feed confirmed paper than when printing with general-purpose settings. You can use this function to configure settings such as the amount of ink used and the height of the print head according to the characteristics of the paper being used, and thereby realize higher print quality.
  • Page 49: Updating Paper Information

    • Media Configuration Tool Guide (Mac OS) Important • If you are using the Media Configuration Tool, the new Media Information File is downloaded automatically when released on the Canon website. A computer connected to the Internet is required to download the Media Information File.
  • Page 50: Handling Rolls

    Handling rolls Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Changing the Type of Paper Specifying the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually...
  • Page 51: Loading Rolls On The Roll Holder

    Loading Rolls on the Roll Holder When printing on roll paper, attach the roll paper to the Roll Holder. Roll paper comes in two types: 2-inch and 3-inch cores. If using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment to the Roll Holder and holder stopper. Caution •...
  • Page 52 Important • Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly.
  • Page 53 Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align the tabs (A) of the attachment with the holes (B) of the holder stopper, and insert firmly. 5.
  • Page 54: Loading The Upper Roll On The Printer

    Loading the Upper Roll on the Printer Follow these steps to load rolls in the printer. Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
  • Page 55 5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. •...
  • Page 56 6. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound. Important • If the roll paper has become unwound, remove the slack before loading the roll paper. •...
  • Page 57 8. Close top cover. 9. Tap Start feeding. The paper is now advanced. 10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.")
  • Page 58 • When selecting the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." •...
  • Page 59: Loading The Lower Roll On The Roll Unit (option)

    Loading the Lower Roll on the Roll Unit (Option) Follow these steps to load roll paper in the roll unit (Roll 2 (Lower)). Important • Always load rolls when the printer is on. If the printer is off when you load a roll, the paper may not be advanced correctly when you turn the printer on.
  • Page 60 5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. •...
  • Page 61 Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot. If you load the paper into the roll holder slot with the leading edge secured, only part of the roll paper is fed to the paper feed slot, resulting in damage to the roll paper.
  • Page 62 8. Pull out roll paper evenly, insert leading edge between roll paper and arrows (A) directly beneath it, and feed roll paper until you hear a sound. Important • If the roll paper has become unwound, remove the slack before loading the roll paper. •...
  • Page 63 9. Tap Start feeding. The paper is now advanced. 10. Once paper feeding starts, you will need to do the following, based on the Manage remaining roll amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage re- Barcodes Printer Operation After the Paper is Fed...
  • Page 64: Changing The Type Of Paper

    Changing the Type of Paper Follow these steps to change the type of paper specified on the printer after you have loaded paper. If you continue using the same type of paper and set Keep media type to Enable, when you load paper, the media type selected before Enable was set is selected automatically, eliminating the need to set the media type.
  • Page 65 3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect printing quality. Note •...
  • Page 66 Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. •...
  • Page 67: Specifying The Paper Length

    Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See "Keeping Track of the Amount of Roll Paper Left.") 1.
  • Page 68: Removing The Upper Roll From The Printer

    Removing the Upper Roll from the Printer Remove rolls from the printer as follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1.
  • Page 69 6. Using both hands, rotate the Roll Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder."...
  • Page 70 Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.")
  • Page 71: Removing The Lower Roll From The Roll Unit (option)

    Removing the Lower Roll from the Roll Unit (Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position.
  • Page 72 6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot.
  • Page 73 Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer."...
  • Page 74: Removing Rolls From The Roll Holder

    Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. •...
  • Page 75 Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again.
  • Page 76: Feeding Roll Paper Manually

    Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2.
  • Page 77: Keeping Track Of The Amount Of Roll Paper Left

    Keeping Track of the Amount of Roll Paper Left When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed.
  • Page 78: Specifying The Ink Drying Time For Rolls

    Specifying the Ink Drying Time for Rolls When you are using paper that takes longer for ink to adhere, ink may be transferred onto the paper surface during ejection, soiling it. In that case, you may be able to improve the condition by setting the time to wait for the ink to dry after printing.
  • Page 79 3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") Mac OS 1. Choose Print in the application menu. 2.
  • Page 80 3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.")
  • Page 81: Specifying The Cutting Method For Rolls

    Specifying the Cutting Method for Rolls How rolls are cut after ejection varies depending on printer settings. Cutting Method Printer Setting Driver Setting Automatic cut The roll is automatically cut by the cutter Roll Paper Automatic Automatic blade according to the printer driver set- 1/Roll Paper Cutting tings.
  • Page 82 • If documents printed using Automatic, Eject, or manual cutting are short, rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This may create a wider bottom margin, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important •...
  • Page 83 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8.
  • Page 84 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 85 11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 the next time. •...
  • Page 86 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper for which you want to set cutting method is loaded. 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Cutting mode. 6.
  • Page 87 11. Print the job. The printer stops advancing the paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 14.
  • Page 88 Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut. 4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5.
  • Page 89: Cutting The Leading Edge Of Roll Paper Automatically

    Cutting the Leading Edge of Roll Paper Automatically If the leading edge of the paper is cut crooked or is not cut straight when roll paper is loaded, it will not print correctly. If this happens, you can cut the leading edge of the paper straight when loading a paper roll by using Trim edge first in the touch screen menu.
  • Page 90 Note • If the Home screen does not appear, tap the Home button. 2. Tap 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll.
  • Page 91: Reducing Dust From Cutting Rolls

    Reducing Dust from Cutting Rolls If the paper tends to generate dust when cut, such as with Backlit Film, you can reduce flying dust by setting Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink.
  • Page 92 6. Tap ON.
  • Page 93: Automatically Switch Rolls

    Automatically Switch Rolls By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job.
  • Page 94: Handling Sheets

    Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet...
  • Page 95: Loading Sheets In The Printer

    Loading Sheets in the Printer Follow these steps to load sheets in the printer. Important • Printing on sheets is supported only when using the Stand. However, paper that is up to 16.5 inches (420 mm) in length can also be loaded even without using a Stand. •...
  • Page 96 Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them.
  • Page 97 When you insert the sheet, it will adhere automatically to the surface of the platen. Important • Load the sheet so that it is parallel to the right paper alignment line (C). Loading paper askew will cause an error. • Warped paper may rub against the print head. Straighten paper if it is warped before loading. Note •...
  • Page 98 noise is distracting, try moving the paper over slightly to the left or right (up to 0.039 in / 1 mm) while keeping it parallel to the paper alignment line. • The suction remains on for about 30 seconds during loading. If you cannot finish loading a sheet during this time, pull the sheet away and reinsert it to start the suction again.
  • Page 99: Printing From A Desired Starting Point

    Printing From a Desired Starting Point Print on sheets from a desired starting point as follows. Setting Detect paper width to Disable 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2.
  • Page 100 2. When "[Detect paper width] is disabled. Do you want to keep it disabled and continue?" appears on touch screen, tap Keep it disabled and continue. 3. Open top cover and check position where paper is loaded. To start printing from the current position, close the top cover. To reposition the paper, lift the release lever.
  • Page 101 5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded.
  • Page 102: Removing Sheets

    Removing Sheets Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4.
  • Page 103 6. Lower release lever.
  • Page 104: Basket

    Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket...
  • Page 105: Parts Of The Basket

    Parts of the Basket A. Basket Rod (tag side) Secures the cloth basket to the tips of the basket arm. B. Basket Arm Retains the basket rod (tag side). By changing the length and the angle, you can make the basket suitable for various conditions. When not using the basket, you can lower it and store alongside of the stand.
  • Page 106: Using The Basket

    Using the Basket By changing the following four items for the basket, which is a part of the optional Stand, you can use the basket in various ways to suit your application. • Length of basket arm • Tilt of basket arm •...
  • Page 107 Important • When lengthening the basket arm, first return the basket to an unwound state while pressing the basket rewind button on the right edge of the basket rod (tag side), and then make the change. Changing Tilt of basket arm You can change the tilt of the basket arm in three steps.
  • Page 108 Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by rotating the basket rod (tag side). To shorten, rotate the basket rod (tag side) in the direction of the arrow to wind the basket.
  • Page 109: Example Basket Configurations

    Example Basket Configurations Various positions are possible for the basket that collects the printed materials. In this section, we present the following five positions as examples of using the basket. Switch the position of the basket to suit to the media type and the print job. •...
  • Page 110 • If using the roll unit as a feed device, we recommend using it as described in "Using With roll unit (Position 2)". • If using the roll unit and using the Position 1 basket, the printed materials may come in contact with the roll unit depending on the paper, resulting in damage.
  • Page 111 Important • Always select Eject cut in Cutting mode when used in this position. If you select Automatic cut, the printed materials may be damaged. (See "Specifying the Cutting Method for Rolls.") • Be extra careful when using paper that tends to curl or is damaged easily in this position. •...
  • Page 112 Important • You can stack up to 10 sheets of A2 Portrait Glossy Photo Paper and 20 sheets of Heavyweight Coated Paper HG with the basket in this position. If you stack more than this, it may damage the print side of the paper or cause the basket to fall over.
  • Page 113: Storing The Basket

    Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. • If Changing Roll Paper or Using roll unit as Take-up Device • Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take-up Device If replacing the roll paper or using the roll unit as a take-up device, store the basket.
  • Page 115: Roll Unit

    Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit...
  • Page 116: Parts Of The Roll Unit

    Parts of the Roll Unit A. Roll Holder Lock Switch Locks and releases the Roll Holder loaded in the roll unit. B. Feed Mode Lamp Lights up when you have selected the feed mode on the roll unit. C. Auto Take-up Lamp Lights up when the paper is being taken up.
  • Page 117 Change the feed flap position depending on the roll unit mode. M. Roll Holder Load the roll on this holder. N. Holder Stopper This part secures the roll paper on the Roll Holder.
  • Page 118: Roll Unit

    Roll Unit The roll unit functions as a feed device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup Guide.
  • Page 119: Switching Roll Unit Modes

    Switching Roll Unit Modes Before using the roll unit, follow these steps to select the mode you want to use. Important • After switching the roll unit function, you must use a separate computer to apply the roll unit settings to the printer driver.
  • Page 120 Note • If you change the mode without cutting the roll paper with the printer's cutter, a screen confirming whether or not the paper taken up has been cut appears after you tap ON. If the paper has not been cut, select No and cut the paper that has been taken up first. 3.
  • Page 121: Using The Roll Unit In Take-up Mode

    Using the Roll Unit In Take-Up Mode Important • For details on the roll paper compatible with winding, see "Paper Information List.". • Before loading the roll paper to be taken up on the roll unit, set the roll unit mode to take-up device on the printer touch screen.
  • Page 122 roll holder Side holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the paper. •...
  • Page 123 7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 8. Change Roll Holder Lock switch on roll unit to lock direction.
  • Page 124 9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction.
  • Page 125 Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11.
  • Page 126 Outward Winding Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
  • Page 127 The winding preparation is complete. When printing to the roll starts, the roll paper can be automatically wound. • If Ready to print. appears on touch screen 1. Manually advance roll paper (See "Feeding Roll Paper Manually.") or start printing, and wait for leading edge of roll paper to reach roll unit.
  • Page 128 Outward Winding Inward Winding Important • Secure the left and right edges of the roll paper with tape within 1.97 inches (50 mm) of the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result.
  • Page 129 The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead. The winding preparation is complete. During printing, the winding starts. Before printing, the winding starts at the same time as the printing. Important •...
  • Page 130: Removing Printed Paper From The Roll Unit

    Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be automatically taken up after that.
  • Page 131 6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without holding the printed paper, the paper may fall to the floor and become soiled. 7.
  • Page 132 9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core.
  • Page 134: Changing Settings From Operation Panel/web Browser

    Changing Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on Operation Panel Status Print Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser...
  • Page 135: Operations And Touch Screen

    Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations...
  • Page 136: Operation Panel

    Operation Panel A. ON button/ON lamp Turns the printer on and off. Turning the Printer On and Off The ON lamp is lit when the printer is on or in Sleep mode. B. Home button The Home screen appears. Touch Screen C.
  • Page 137 Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode.
  • Page 138: Touch Screen

    Touch Screen After the printer starts up, the Home screen appears on the touch screen. From the Home screen, you can check the printer status and select the maintenance, settings, and other menus. Flick the Home screen up and down, and select the display position. Basic Touch Screen Operations A.
  • Page 139 • Do not forcibly press the touch screen with your finger. • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. •...
  • Page 140 Notification Messages When the ink is low or there is another notification, New notice. appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the message details screen to view the details and take action.
  • Page 141: Checking Instructions During Printer Operations

    Checking Instructions During Printer Operations You can refer to instructions on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen.
  • Page 143: Changing Settings From Operation Panel

    Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print...
  • Page 144: Printer Menu Operations

    Printer Menu Operations The printer menu is classified into regular menu items available when no print job is in progress and menu during printing items only available while printing is in progress. Flicking HOME screen and tapping the menu displays each setting item. The menus below are available.
  • Page 145: Menu Operations

    Menu Operations The operation panel features a touch screen (A) and buttons (B). Touch icons on the touch screen's HOME screen to select menus. A. Touch screen B. Buttons on the operation panel Basic Touch Screen Operations Tap the touch screen lightly or use other gestures to access various functions and settings. Important •...
  • Page 146 • Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or a list continuously, for example. • Flick Flick up, down, left, or right on the screen with your finger. Flick to move forward or back through menus or a list, for example.
  • Page 147 Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. Tapping A displays the print settings menu.
  • Page 148 Drag up or down, and then tap an item to select it. After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK.
  • Page 149 Tap C to display the preview screen. Touch the Back button to return to the previous screen.
  • Page 150: Menu Structure

    Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper Roll unit use setting Paper settings Width/Length/Type/Advanced Take-up mode Roll unit use setting...
  • Page 151 Use in take-up mode Use/Do not use Manual Replace paper Remove paper Paper settings Page size/Type/Advanced • Maintenance Print nozzle check pattern Print head cleaning Cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Deep cleaning All colors/Pattern 1/Pattern 2/Pattern 3 System cleaning All colors/Pattern 1/Pattern 2/Pattern 3 Print head alignment Auto (standard)
  • Page 152 Roll paper 2 Auto/Prioritize print quality/Prioritize length accuracy Manual Auto/Prioritize print quality/Prioritize length accuracy Adjust print quality Auto/Manual Adjust feed length Print alignment pattern Roll paper 1/Roll paper 2/Manual Change adjustment values Color calibration Auto adjust Roll paper 1/Roll paper 2/Manual Enable/disable adjustment values Enable/Disable Adjustment information...
  • Page 153 Move indoors on the same floor Move indoors to a different floor Transport outdoors • Job management Print job List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause printing...
  • Page 154 Activate wireless LAN Activate direct connect. Disable LAN Wireless LAN setup Cableless setup Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) • Device settings Test print Print nozzle check pattern Status print Status print (administrator) Print LAN details Print setting print Print advanced paper settings...
  • Page 155 Matching method Perceptual (Photo)/Saturation (Poster) Print quality Standard/High/Highest Input resolution 600 dpi/300 dpi Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man- Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Display during process Warning display Enable/Disable JPEG print settings Print quality settings Color mode...
  • Page 156 Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Man- Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Print from USB flash settings Color mode Monochrome/Color Print qlty Standard/High/Highest Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Rotate 0 degrees/90 degrees Fit paper...
  • Page 157 Cableless setup Standard setup WPS (Push button method) Other setup Advanced setup/WPS (PIN code method) Confirm LAN settings LAN setting list WLAN setting list Direct connection setting list Print LAN details Other settings Set printer name TCP/IP settings IPv4 IP address/DNS server/Proxy server IPv6 Enable/disable IPv6/IPsec settings/Use DHCPv6/Manual address/DNS server WSD setting...
  • Page 158 Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result SNTP settings Client operation status Active/Inactive NTP/SNTP server address Polling interval Spanning tree setting Active/Inactive LPR protocol setting...
  • Page 159 Update SSID/password Direct connection device name Connection request confirmation Yes/No Reset SSL certificates Reset LAN settings Paper-related settings Manage remaining roll amount Enable/Disable Roll paper auto switching Identify size/Do not identify size Keep media type Enable/Disable Detect paper setting mismatch Pause/Display warning/Do not detect/Hold job Paper retention setting Release/Retain...
  • Page 160 System cleaning frequency Standard/Short Print pattern after new head ON/OFF Hard disk settings Output method Print/Print (auto delete)/Save to job box Save first and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test...
  • Page 161 Remote UI Restrict/Do not restrict Print from USB flash drive Restrict/Do not restrict Use USB connection Use/Do not use Date/time setting Date display format YYYY/MM/DD / MM/DD/YYYY / DD/MM/YYYY Time zone (GMT) 0/+1/+2/+3/+4/+5/+6/+7/+8/+9/+10/+11/+12/-12/-11/-10/-9/-8/-7/-6/-5/-4/-3/-2/-1 Length unit setting Meters/Feet/inches Buzzer setting Enable/Disable EOP timer setting 10 seconds/30 seconds/1 minute/2 minutes/5 minutes/10 minutes/30 minutes/60 minutes Job history sending setting...
  • Page 162 Records of use Head information Head alignment performance log Values applied with auto settings...
  • Page 163: Changing Settings From Operation Panel

    Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings.
  • Page 164 For more on setting items on the operation panel: Setting Items on Operation Panel...
  • Page 165: Setting Items On Operation Panel

    Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel. For more on setting items which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer...
  • Page 166: Job Management

    Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note •...
  • Page 167: Test Print

    Test print Select this setting item from Device settings. • Print nozzle check pattern Prints out the nozzle check pattern. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN details Prints out the network information list.
  • Page 168: Print Settings

    Print settings Select this setting item from Device settings. • Print head movable width setting Adjusts the print head movable width. • Prioritize paper size Select Enable to use the paper size setting as the basis for printing instead of other settings. The text or images in the margin are not printed.
  • Page 169: Lan Settings

    LAN settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Change LAN Enables either wireless LAN, wired LAN, or direct connection. You can also disable all. •...
  • Page 170 ◦ LAN setting list The list of wired LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX.
  • Page 171 IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3...
  • Page 172 NTP/SNTP server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Spanning tree setting XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX"...
  • Page 173 IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 subnet prefix length XXX (up to 3 digits) IPv6 link-local address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
  • Page 174 IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS dyn. update: stateful Active/Inactive IPv6 Use IPv4 host/domain name Active/Inactive IPv6 DNS host name XXXXXXXXXXXX IPv6 DNS domain name XXXXXXXXXXXX MAC address XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP)/Enable (ESP &...
  • Page 175 Wireless LAN security WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv4 DNS dynamic setting Active/Inactive IPv4 DNS host name XXXXXXXXXXXX IPv4 DNS domain name XXXXXXXXXXXX IPv6 address...
  • Page 176 Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦...
  • Page 177 ◦ RAW protocol Enables/Disables RAW printing. ◦ LLMNR Enables/Disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ Wireless LAN DRX setting Selecting Enable allows you to activate discontinuous reception when using wireless LAN. ◦...
  • Page 178: Device User Settings

    Device user settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed.
  • Page 179 • Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send is selected.
  • Page 180: Language Selection

    Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen.
  • Page 181: Paper-related Settings

    Paper-related settings Select this setting item from Device settings. • Manage remaining roll amount Select ON to print a barcode at the end of a roll before you remove it. The printed barcode can be used in managing the amount of roll paper left. Select OFF if you prefer not to print the barcode. •...
  • Page 182 Select whether B4 or 10 inch is applied when a sheet of an intermediate size is detected. • Adjust roll unit Select this setting item when you replace the roll unit. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings. •...
  • Page 183: Auto Maintenance Settings

    Auto maintenance settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Auto nozzle check Enables/Disables automatic nozzle checking. You can also select the page interval to perform automatic nozzle checking.
  • Page 184: Administrator Password Setting

    Administrator password setting Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password. Remote UI or other tools Entering the administrator password is required to change the setting items using Remote UI or some software.
  • Page 185: Setting Administrator Password On Operation Panel

    Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below. • LAN settings • Device user settings •...
  • Page 186 LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character restrictions apply to the password: •...
  • Page 187: Hard Disk Settings

    Hard disk settings Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Output method Selects the printing method for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer.
  • Page 188: Special Administration Mode

    Special administration mode Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. •...
  • Page 189: Printer Information

    Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Hard disk information Displays the total hard disk capacity and the mail box free space. • Error history Displays the error history. ◦ Hardware error Displays the hardware error codes (up to 5).
  • Page 190: Status Print

    3. Tap Test print. 4. Tap Status print. Note • If you specify the administrator password, tap Status print (administrator). The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print Printer model Printer serial number Firm Firmware version Boot...
  • Page 191 Printer Settings Print Settings Setting value of Print head mov- able width setting/Prioritize pa- per size Paper-related Setting value of Prioritize paper settings size Device settings Auto mainte- Each setting value of Auto main- nance settings tenance settings Hard disk set- Each setting value of Hard disk tings settings...
  • Page 192 HEAD LOT NUMBER/ DATE OF IN- Print head lot number STALLATION Head alignment performance log COUNTER Media Use of each specified media THE NUMBER OF CUTS Total number of cuts AFTER INSTALLATION Days of use...
  • Page 193: Changing Printer's Setting Using Web Browser

    Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail...
  • Page 194: Changing Settings Using Web Browser

    Changing Settings Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note •...
  • Page 195 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XX.X.XXX Enter the IP address in "XXX.XX.X.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer.
  • Page 196 8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser.
  • Page 197: Changeable Setting Items Using Web Browser

    Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS...
  • Page 198: Other Items

    Items for Printer Device settings This function allows you to change the printer settings such as the quiet setting, the energy saving settings, and the print settings. Additionally, this function allows you to receive the printer status information such as the remaining ink level and the error.
  • Page 199: Setting Password

    Setting Password Each of passwords for administrator and standard user can be set. When logging on with password for administrator, all settings can be changed. When logging on with password for standard user, some of the settings can be changed. When logging on with password for administrator, you can restrict the function for standard user.
  • Page 200 • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters. • For security reasons, we recommend you use 6 and more alphanumeric characters. 7. When completion message appears, select OK. Setting Standard User Password For restricting the function for standard user, enable the standard user mode and set a standard user password by following the steps below.
  • Page 201: Registering Printer's Root Certificate To Web Browser

    Registering Printer's Root Certificate to Web Browser If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser.
  • Page 202 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. The Security Warning screen appears. 10. Make sure thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm LAN settings, check Root cert.
  • Page 203 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK. The root certificate registration is completed. Note • If PIN or password is not set as security type, the attention screen may appear. Select OK, and then set the security type to PIN or password.
  • Page 204 Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed.
  • Page 205: Setting Mail Server

    Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the time zone setting using the printer's operation panel.
  • Page 206 Enter the password for sending to perform the authentication. POP before SMTP Select if you send e-mail with POP before SMTP authentication. Next, you can specify the following settings. • Incoming mail server (POP3) Enter the address of your POP server. •...
  • Page 207: Receiving Printer Status By E-mail

    Receiving Printer Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and time may not be reflected on the sent e-mail.
  • Page 208 The resending setting is completed.
  • Page 209: Printer Parts

    Printer Parts Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll Unit Parts of the Roll Unit...
  • Page 210: Printer Parts

    Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel...
  • Page 211: Front

    Front A. Top Cover Open this cover to install the print head, load paper, and remove any jammed paper from inside the printer as needed. (See "Top Cover (Inside).") B. Output Guide Guides printed documents as they are ejected. Open this guide when loading a roll. C.
  • Page 212 Insert a USB flash drive to this port. K. Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") L. Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).")
  • Page 213: Back

    Back A. Carrying Grips When carrying the printer, have six people hold it by these handles under both sides. B. USB Port Connect a USB cable to this port. The printer is compatible with Hi-Speed USB connections. C. Wired LAN Connector Connect an Ethernet cable to this port.
  • Page 214: Top Cover (inside)

    Top Cover (Inside) A. Top Cover Roller Prevents paper from rising when ejected. B. Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen. C. Cutter Blade A round-bladed cutter for automatic paper cutting. D.
  • Page 215: Carriage

    Carriage A. Print Head Locking Cover Secures the print head. B. Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. C. Print Head Lock Lever Lock print head locking cover.
  • Page 216: Ink Tank Cover (inside)

    Ink Tank Cover (Inside) Left Side Right Side *1:The figure shows the printer as loaded with a 23.7 fl oz (700 ml) ink tank. A. Ink Color Label Load an ink tank that matches the color and name on this label. B.
  • Page 217: Hard Disk

    Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk...
  • Page 218: Printer Hard Disk Operations

    Printer Hard Disk Operations Printer hard disk operations are available from the following programs and interfaces. • Printer driver • Remote UI • Operation panel The hard disk operations available through each interface are as follows. Operation Printer driver Remote UI Operation panel Saving print jobs Save in mail box...
  • Page 219: Checking Free Hard Disk Space

    Checking Free Hard Disk Space Check the space available on the printer's hard disk as follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel Make sure printer is turned on. 2.
  • Page 220: Erasing Data On Printer's Hard Disk

    Erasing Data on Printer's Hard Disk Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • For a more secure method of preventing data recovery, we recommend physically or magnetically destroying the hard disk.
  • Page 221: Optional Accessories

    Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll unit Parts of the Roll Unit...
  • Page 222: Roll Holder Set

    Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-27 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core roll paper, attach the 3-Inch Paper Core Attachment.
  • Page 223: Stand

    Stand The following Stand can be used with the printer. • Printer Stand SD-21 For more information on the main parts of the Stand, see "Stand Parts." Important • When moving the Stand, be sure to set the locking caster lock to the OFF position to release the lock. If you move it while the locking caster are locked, the floor may become scratched.
  • Page 224: Stand Parts

    Stand Parts A. Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. B. Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket"...
  • Page 225: Roll Unit

    Roll Unit You can use the following roll unit with this printer. • roll unit RU-21 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit.
  • Page 226: Network Setting

    Network Setting Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) Changing Network Settings Using Remote UI IJ Network Device Setup Utility IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility...
  • Page 227: Network Connection Tips

    Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless LAN Connection Method (Windows) Changing Network Settings Using Remote UI...
  • Page 228: Default Network Settings

    Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-2000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
  • Page 229 *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address.
  • Page 230: Another Printer Found With Same Name

    Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note •...
  • Page 231: Connecting To Another Computer Via Lan/changing From Usb To Lan Connection

    For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
  • Page 232: Printing Network Settings

    Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. 2. Load plain paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer If you use sheets, load at least 10 sheets (A4 or Letter-sized).
  • Page 233 Gateway Address IPv4 default gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server Address Secondary DNS server address XXX.XXX.XXX.XXX Control Filtering...
  • Page 234 Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4...
  • Page 235 Start Address 4 Start address 4 XXX.XXX.XXX.XXX End Address 4 End address 4 XXX.XXX.XXX.XXX Use Single On 4 Use single on 4 On/Off Start Address 5 Start address 5 XXX.XXX.XXX.XXX End Address 5 End address 5 XXX.XXX.XXX.XXX Use Single On 5 Use single on 5 On/Off IP Filtering Prohibit Address...
  • Page 236 Use Manual Mode Operation status of IPv6 manual ad- On/Off dress Manual Address Manual address IP Address IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length Prefix length XXX (0 to 128) Use Stateful Address Mode Operation status of stateful address On/Off mode Stateful Address Stateful address...
  • Page 237 Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server Address Secondary DNS server address...
  • Page 238 IPv6 Filtering Prohibit Info IPv6 Filtering prohibit information IP Filtering Start Address 1 IP filtering start address 1 XXX.XXX.XXX.XXX IP Filtering End Address 1 IP filtering end address 1 XXX.XXX.XXX.XXX Use Single On 1 Use single on 1 On/Off IP Filtering Start Address 2 IP filtering start address 2 XXX.XXX.XXX.XXX IP Filtering End Address 2...
  • Page 239 IP Filtering Start Address 3 IP filtering start address 3 XXX.XXX.XXX.XXX IP Filtering End Address 3 IP filtering end address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off IP Filtering Start Address 4 IP filtering start address 4 XXX.XXX.XXX.XXX IP Filtering End Address 4 IP filtering end address 4...
  • Page 240 Use MAC Address Filtering Operation status of MAC address fil- On/Off tering MAC Filtering Select MAC address filtering method Admit/Prohibit MAC Filtering Permission Info MAC filtering permission information MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX:XX:XX:XX:XX MAC Address 3 MAC address 3...
  • Page 241 SSID SSID Wireless LAN (infrastructure) SSID (up to 32 characters) Security Type Security type for Wireless LAN (infra- Disabled/WEP 64bit/WEP structure) 128bit/WPA PSK TKIP/WPA PSK AES/WPA2 PSK TKIP/WPA2 PSK AES/MIXED WEP1 WEP key 1 for Wireless LAN (infra- XXXXXXXX (up to 32 characters) structure) WEP2 WEP key 2 for Wireless LAN (infra-...
  • Page 242 Protocol Setting Protocol setting information Printer Name Printer name XXXXXXXX (up to 16 characters) Use LPR Use LPR On/Off Printer Location Printer location XXXXXXXX (up to 16 characters) Use Wired Power Save Discontinuous reception (Wired LAN) On/Off Use Wireless Power Save Discontinuous reception (Wireless On/Off LAN)
  • Page 243 Authority Algorithm Authority algorithm None/MD5/SHA1 Authority Password Authority password XXXXXXXX (0 to 16 characters) Encryption Algorithm Encryption algorithm None/AES/DES Encryption Password Encryption password XXXXXXXX (0 to 16 characters) User2 User 2 User Name User name XXXXXXXX (up to 32 characters) Use SNMPv3 Use SNMPv3 On/Off...
  • Page 244 Security Setting Security setting No Auth No Encrypt/Auth No En- crypt/Auto Encrypt Authority Algorithm Authority algorithm None/MD5/SHA1 Authority Password Authority password XXXXXXXX (0 to 16 characters) Encryption Algorithm Encryption algorithm None/AES/DES Encryption Password Encryption password XXXXXXXX (0 to 16 characters) User5 User 5 User Name...
  • Page 245 Authority State 802.1X authority state Invalid/Authorized Authority Type Enable/disable 802.1X and authority Off/On/EAP-TTLS type EAP TTLS Type Internal authority type for EAP-TTLS Invalid/Authorized Weak Encryption Restriction Weak encryption restriction Invalid/Authorized Weak Certificate Restriction Weak certificate restriction Invalid/Authorized Login Name Login name XXXXXXXX (up to 24 characters) User Name User name...
  • Page 246 Retry Count E-mail retry count 0 to 5 Retry Interval E-mail retry interval 1 to 60 (min) Use Email Notification Use E-mail notification On/Off Use SSL Use SSL On/Off Use SSL Cert No Check Use SSL certification On/Off Use Mailbox Delete Use mailbox delete On/Off Email Setting...
  • Page 247 ("XX" represents alphanumeric characters.)
  • Page 248: Changing Lan Connection Method/changing Wireless Lan Connection Method (windows)

    Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or Activate wired LAN.
  • Page 249 • For Mac OS: Follow the instructions on the Canon website to redo setup.
  • Page 250: Changing Network Settings Using Remote Ui

    Changing Network Settings Using Remote UI You can use Remote UI on the following OS and the web browser. • iOS device OS: iOS 7.0 or later Web browser: iOS standard Web browser (Mobile Safari) • Android device OS: Android 4.0 or later Web browser: Android standard Web browser (Browser or Chrome) •...
  • Page 251: Ij Network Device Setup Utility

    IJ Network Device Setup Utility IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility IJ Network Device Setup Utility Screen Performing Network Settings Checking Network Status IJ Network Device Setup Utility Menus Other Network Information...
  • Page 252: Ij Network Device Setup Utility

    IJ Network Device Setup Utility IJ Network Device Setup Utility allows a network/printer administrator to manage printers on network. When you perform printer setup, the utility is installed at the same time. Use IJ Network Device Setup Utility for: • Searching printers on network and performing initial network setup for detected printers •...
  • Page 253: Starting Up Ij Network Device Setup Utility

    Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility". • In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, IJ Network Device Setup Utility, and then IJ Network Device Setup Utility.
  • Page 254: Ij Network Device Setup Utility Screen

    IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Menus on IJ Network Device Setup Utility Screen Items on IJ Network Device Setup Utility Screen Toolbar Items on IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility. Detected printers are listed on the screen and the items below are shown.
  • Page 255: Connection Method

    Setup Completed Appears after performing network setup and clicking Set to close the window. Not Connected Indicates the printer is required to perform wireless LAN setup. Performing/Changing Wireless LAN Settings Not Set Indicates the printer cannot be used on network. Specify an IP address or enable IPv6. IP Address Overlap Indicates the IP address is duplicated to another printer.
  • Page 256: Setting Method

    7. Setting Method Displays printer setting method. • Auto Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed for the interface (wireless/wired LAN) disabled on the printer setting.
  • Page 257 1. Printer menu Printer Menu 2. View menu View Menu 3. Option menu Option Menu 4. Help menu Help Menu Items on IJ Network Device Setup Utility Screen Toolbar This section describes items on IJ Network Device Setup Utility Screen toolbar. 1.
  • Page 258 5. Displays this guide. Note • This item has the same function as Online Manual in the Help menu.
  • Page 259: Performing Network Settings

    Performing Network Settings Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings Assigning Printer Information Initializing Network Settings Changing Administrator Password Setting Criteria for Printer Search/Searching Specific Printer If WEP Details Screen Appears If WPA/WPA2 Details Screen Appears...
  • Page 260: Performing/changing Wired Lan Settings

    Performing/Changing Wired LAN Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch IPv4/IPv6/USB under the View menu to display printers for which you can perform setup.
  • Page 261 1. Use IPv4 address Always selected. (displayed in a gray out state) 2. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router. 3.
  • Page 262 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
  • Page 263: Performing/changing Wireless Lan Settings

    Performing/Changing Wireless LAN Settings Follow the procedure below to perform/change wireless LAN settings. Important • Enable cableless setup before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. Note •...
  • Page 264 1. Network Type: Select the wireless LAN mode. Infrastructure Connects the printer to the wireless LAN with a wireless router. Direct Connects the printer to wireless communication devices without a wireless router. Note • If Direct is selected, the Search... button is displayed in a gray out status. In addition, you cannot connect to Internet from your computer depending on your operating environment.
  • Page 265 Displays the encryption method used over the wireless LAN. • IPv4 settings Note • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, the setting items below are displayed in a gray out status. 1.
  • Page 266 1. Use IPv6 address Select when you use the printer with IPv6 environment. 2. Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. 3.
  • Page 267: Assigning Printer Information

    Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. Start up IJ Network Device Setup Utility.
  • Page 268: Initializing Network Settings

    Initializing Network Settings Follow the procedure below to initializing printer network settings. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to initialize settings. Select the printer with Available displayed on Status. 3. Select Reset LAN settings on Printer menu. The Confirm Printer Password screen appears.
  • Page 269: Changing Administrator Password

    Changing Administrator Password Follow the procedure below to change the administrator password. Start up IJ Network Device Setup Utility. Detected printers are listed. 2. Select printer to change password. Select the printer with Available displayed on Status. 3. Select Change Password... on Printer menu. The Change Printer Password screen appears.
  • Page 270: Setting Criteria For Printer Search/searching Specific Printer

    Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected Note •...
  • Page 271 2. Select Specified Searching... on Option menu. The Specified Searching screen appears. 3. Select item to specify and enter value. 1. IPv4 Address Specifies the IPv4 address of the printer you want to search. 2. IPv6 Address Specifies the IPv6 address of the printer you want to search. 3.
  • Page 272: If Wep Details Screen Appears

    If WEP Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. 1. WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
  • Page 273: If Wpa/wpa2 Details Screen Appears

    If WPA/WPA2 Details Screen Appears Enter the password (passphrase) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter passphrase when WPA/WPA2 Details screen appears. Enter the passphrase set to the wireless router. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 274: Checking Network Status

    Checking Network Status Checking Wireless Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference...
  • Page 275: Checking Wireless Network Status

    Checking Wireless Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the wireless LAN connection, check the network status from this menu. Start up IJ Network Device Setup Utility. The detected printers are listed.
  • Page 276: Displaying Computer Network Information

    Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. Start up IJ Network Device Setup Utility.
  • Page 277: Displaying Printer Network Information

    Displaying Printer Network Information Follow the procedure below to display the printer network information. Start up IJ Network Device Setup Utility. The detected printers are listed. 2. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 3.
  • Page 278: Checking Connection Status Between Printer And Wireless Router

    Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly.
  • Page 279: Checking Network Setting Difference

    Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. Start up IJ Network Device Setup Utility. The detected printers are listed.
  • Page 280: Ij Network Device Setup Utility Menus

    IJ Network Device Setup Utility Menus Printer Menu View Menu Option Menu Help Menu...
  • Page 281: Printer Menu

    Printer Menu This section describes the items displayed on the Printer menu. 1. Protocol Settings... Performs wired or wireless LAN settings. Performing/Changing Wired LAN Settings Performing/Changing Wireless LAN Settings 2. Detailed Printer Settings... Assigns the printer device name and location name. Assigning Printer Information 3.
  • Page 282 Web browser: Internet Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox 37.0.1 or later 7. Exit Finishes IJ Network Device Setup Utility.
  • Page 283: View Menu

    View Menu This section describes the items displayed on the View menu. 1. Computer Network Information Check the computer network information. Displaying Computer Network Information 2. Printer Network Information Check the printer network information. Displaying Printer Network Information 3. Status of Printer and Wireless Router Connection Searches wireless routers and check the wireless router information (wireless channel, communication status, and signal strength) detected by the printer.
  • Page 284 Note • You can also cancel printer search by clicking the icon. 8. Update Searches printers again. Note • You can also search printers again by clicking the icon.
  • Page 285: Option Menu

    Option Menu This section describes the items displayed on the Option menu. 1. Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search 2. Specified Searching... Searches the printer by an IP address or host name. Searching Specific Printer...
  • Page 286: Help Menu

    Help Menu This section describes the items displayed on the Help menu. 1. Online Manual Displays this guide. 2. Caution when Connecting to Wireless LAN Displays the caution message for wireless LAN connection. 3. Changing Wired/Wireless LAN Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. 4.
  • Page 287: Other Network Information

    Other Network Information Technical Terms Restrictions Firewall...
  • Page 288: Technical Terms

    Technical Terms In this section, technical terms used in the manual are explained. • Access point mode The printer is used as an access point to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no access point (wireless router) is available.
  • Page 289 • Bonjour A service built into Mac OS X operating system to detect the connectable devices on a network automatically. • Cableless setup Specifies a wireless router settings using a device (e.g. smartphone) directly without using a wireless router. • Channel Frequency channel for wireless communication.
  • Page 290 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • Host name A name for a computer or printer on network so that it can be recognized easily.
  • Page 291 • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters.
  • Page 292 • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server.
  • Page 293 • Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0...
  • Page 294 • Wireless Router A wireless transceiver or base station that receives information from wireless clients/the printer and rebroadcasts it. Required in an infrastructure network. • WPA Security framework announced by the Wi-Fi Alliance in October 2002. The security has been strengthened more than WEP.
  • Page 295: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 296: Firewall

    Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
  • Page 297: Sharing The Printer On A Network (windows)

    Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note •...
  • Page 298: Setting Up A Shared Printer

    Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. Install the printer driver on the print server system 2. Select as described below: •...
  • Page 299 2. Select as described below: • If you are using Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Server 2012 R2, Windows Server 2012, or Windows Server 2008 R2, select the printer icon, click Print server properties, and select the Drivers tab. •...
  • Page 300: Restrictions On Printer Sharing

    Restrictions on Printer Sharing Canon imagePROGRAF Preview cannot be used when the XPS printer driver is used. These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using.
  • Page 301 • If an error occurs when you print a document on a shared printer from a client, the error message of the Canon IJ status monitor is displayed on both the client and the print server. If a document is...
  • Page 302: Connecting Smartphone/tablet To Printer Via Wireless Lan

    Connecting Smartphone/Tablet to Printer via Wireless LAN • To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection)
  • Page 303: Connecting Smartphone/tablet To Printer Via Wireless Lan Router

    Connecting Smartphone/Tablet to Printer via Wireless LAN Router You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using direct connection) This section describes connection via a wireless LAN router.
  • Page 304 For iOS device • For Android device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5.
  • Page 305: Adjustments For Better Print Quality

    Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
  • Page 306: Adjusting The Print Head

    Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images...
  • Page 307: Adjusting The Print Head

    Adjusting the Print Head If printed documents are affected by the following problems, try adjusting the print head. • Printing is faint or affected by banding in different colors Execute Print nozzle check pattern in the touch screen menu to check for print head nozzle clogging. For instructions, see "Checking for Nozzle Clogging."...
  • Page 308: Automatic Adjustment To Straighten Lines And Colors

    Automatic Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Choose from Auto (standard) or Auto (fine) for automatically adjusting the print head. Minor warping and misaligned colors can usually be improved by executing Auto (standard).
  • Page 309 Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2.
  • Page 310: Manual Adjustment To Straighten Lines And Colors

    Manual Adjustment to Straighten Lines and Colors If printed vertical lines are warped or colors are out of alignment, execute Print head alignment and adjust the print head alignment. Normally, execute Auto (standard). Automatic Adjustment to Straighten Lines and Colors However, when printing on special paper or if printing is not improved after Auto (fine), try Manual.
  • Page 311 A confirmation message appears. Note • If you do not execute Auto (fine), a confirmation message prompting you to execute Auto (fine) appears. In this case, tap Yes and execute Auto (fine). 5. Tap Yes. The paper source setting screen appears. 6.
  • Page 312: Troubleshooting Paper Abrasion And Blurry Images

    Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects printing quality. Specifying a low print head height makes images clearer and enhances printing quality but may cause paper to rub against the print head. On the other hand, specifying a high print head height will prevent paper from rubbing against the print head but may reduce the printing quality.
  • Page 313 Note • Using Auto will ensure that the printer adjusts the print head height to the optimal level before printing corresponding to the ambient temperature and humidity, and displays the setting value selected for the previous print job in Values applied with auto settings. Printer information •...
  • Page 314: Adjusting Feed Amount

    Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength...
  • Page 315: Adjusting Feed Amount

    Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length...
  • Page 316: Selecting Feed Amount Adjustment Method

    Selecting Feed Amount Adjustment Method There are two methods of adjusting the paper feed amount, Prioritize print quality and Prioritize length accuracy, either of which will be applied during printing. Since the method that is applied during printing is determined from the value of the Set priority setting, configure Set priority to match the print target.
  • Page 317: Automatic Banding Adjustment

    Automatic Banding Adjustment If printed images are affected by banding in different colors across the sheet, execute Adjust print quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important •...
  • Page 318 6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished.
  • Page 319: Manual Banding Adjustment

    Manual Banding Adjustment If printed images are affected by banding in different colors, execute Adjust print quality for adjustment of the paper feed amount. Use manual adjustment with highly transparent media. Manual adjustment requires you to enter an adjustment value after a test pattern is printed. Note •...
  • Page 320 Test pattern A is printed for manual adjustment. Note • When printing on sheets, follow the instructions on the screen and remove the sheet. 7. Examine test pattern A for adjustment. Determine pattern in which banding is least noticeable. Note •...
  • Page 321: Fine-tuning Paper Feed Amount

    Fine-Tuning Paper Feed Amount If the contrast is uneven or banding in different colors appears at 30 mm (1.2 in) intervals in printed documents, try executing Paper feed fine adjustment during printing to fine-tune the feed amount. Note • The Paper feed fine adjustment menu is only displayed during printing. Additionally, it is displayed when you have selected Auto or Prioritize print quality in Set priority in Paper feed adjustment.
  • Page 322: Adjusting Line Length

    Adjusting Line Length To ensure that lines in CAD drawings are printed at exactly the right length, use Adjust feed length to adjust the amount that paper is advanced. There are two options in Adjust feed length : Print alignment pattern and Change adjustment values. Note •...
  • Page 323 • If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value.
  • Page 324: Adjusting Vacuum Strength

    Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or result in printed documents that are soiled.
  • Page 325: Color Management

    Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide...
  • Page 326: Color Calibration

    Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration...
  • Page 327: Managing Colors

    Device Management Console Guide(Mac OS) Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register dedicated media information. To register this media information, use Media Configuration Tool.
  • Page 328 See below for details. Media Configuration Tool Guide(Windows) Media Configuration Tool Guide(Mac OS)
  • Page 329: Performing Color Calibration

    Performing Color Calibration Color calibration improves color consistency by compensating for slight differences in how color appears when printing due to individual variations or aging among the printers. Executing color calibration will print a test pattern (built into the printer) that is then read automatically by the printer.
  • Page 330 3. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 4. Tap Color calibration. 5. Tap Auto adjust. A confirmation message appears. Note • For details about menu items other than Auto adjust, see "Other Menu Items." 6.
  • Page 331 • Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head has been installed ◦ When a certain amount of printing has been executed after color calibration is executed ◦...
  • Page 332: Adjustment Types Of Color Calibration

    Features Common Calibration When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper. You can use multiple media types easily in a short time because it is not necessary to execute color calibration on each media type.
  • Page 333 Note • If color calibration is not executed even once using the paper categorized as unique calibration, executing common calibration overwrites the calibration adjustment values. Example: When the following color calibration is executed with the default settings First time: Execute color calibration with media type A (categorized as common calibration) All media types A to N: The calibration adjustment values of media type A are applied.
  • Page 334 Display Meaning Calibration Ex- Supports color calibration OK(Common) Executes common calibration OK(Unique) Executes unique calibration Color calibration cannot be executed Calibration Adj. Calibration application information (Executed date and Value paper name appear) Note • You can check the media information with the Device Management Console or printer driver. See below for details.
  • Page 335: Maintenance And Consumables

    Maintenance and Consumables Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge Cutter Blade...
  • Page 336 Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer...
  • Page 337: Ink Tanks

    Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks...
  • Page 338: Ink Tanks

    Ink Tanks When purchasing, check the Model number. Shape Colors Model number Ink Type Capacity Matte Black PFI-1100 MBK Pigment ink 5.4 fl oz (160 ml) Photo Black PFI-1100 PBK Cyan PFI-1100 C Magenta PFI-1100 M Yellow PFI-1100 Y Photo Cyan PFI-1100 PC Photo Magenta PFI-1100 PM Gray...
  • Page 339 Shape Colors Model number Ink Type Capacity Matte Black PFI-1700 MBK Pigment ink 23.7 fl oz (700 ml) Photo Black PFI-1700 PBK Cyan PFI-1700 C Magenta PFI-1700 M Yellow PFI-1700 Y Photo Cyan PFI-1700 PC Photo Magenta PFI-1700 PM Gray PFI-1700 GY Photo Gray PFI-1700 PGY...
  • Page 340: Replacing Ink Tanks

    Replacing Ink Tanks Compatible Ink Tanks For details on compatible ink tanks, see "Ink Tanks." You can replace ink tanks in 5.4 fl oz (160 ml), 11.2 fl oz (330 ml), and 23.7 fl oz (700 ml) capacities. Note • Depending on the color, you can also use an ink tank with a different capacity. Precautions When Handling Ink Tanks Take the following precautions when handling ink tanks.
  • Page 341 Important • Do not remove an ink tank during initialization immediately after turning on the printer, or during print head cleaning. Ink may leak out. Note • Ink tank replacement is possible even during printing, when print jobs are being canceled, or when paper is being advanced.
  • Page 342 Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3.
  • Page 343 Note • Dispose of the used ink tank in accordance with local regulations. Removing ink tank (23.7 fl oz (700 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is no ink left. Important •...
  • Page 344 Note • Check that the ink tank lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK. Important • Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up. Otherwise, ink may leak and cause stains.
  • Page 345 Loading ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1. Before opening the pouch, tilt the ink tank to the left and right gently seven or eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out.
  • Page 346 • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder.
  • Page 347 6. Make sure ink lamp indicator is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 348 Loading ink tank (23.7 fl oz (700 ml)) 1. Before opening the pouch, hold the new ink tank with both hands and tilt it to the left and right as shown, shaking it gently seven or eight times. Caution • A 23.7 fl oz (700 ml) ink tank is heavy, so use your whole arm to agitate it instead of just your wrist.
  • Page 349 Note • If the ink tank is at a low temperature, allow it to warm up to room temperature before installing. 2. Open the pouch and remove the ink tank. Important • Never touch the ink holes (A) or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality.
  • Page 350 Important • An ink tank cannot be loaded in the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4.
  • Page 351 Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover.
  • Page 352: Checking Ink Tank Levels

    Checking Ink Tank Levels On the touch screen, you can check how much ink is left in the ink tank. 1. Tap ink display area on Home screen. Touch Screen The Current estimated ink levels screen appears. If ink is low, appears;...
  • Page 353 Note • Tap Order ink now to view the ink supplier information.
  • Page 354: When To Replace Ink Tanks

    When to Replace Ink Tanks Replace or prepare to replace ink tanks in the following situations. If Ink Confirmation Message Appears on touch screen If ink is low, the Status lamp lights orange and a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks.
  • Page 355: Print Head

    Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head...
  • Page 356: Print Head

    Print Head When purchasing, check the Model number. Shape Model number PF-10 Note • For instructions on replacing the print head, see "Replacing the Print Head."...
  • Page 357: Checking For Nozzle Clogging

    Checking for Nozzle Clogging If printing is faint or affected by banding in different colors, make sure the print head nozzles are clear by printing a test pattern to check the nozzles. Note • By default, nozzles are checked at fixed intervals. Auto maintenance settings Paper to Prepare When Using Rolls...
  • Page 358 Note • Because CO has no color, printing is performed on top of the black pattern. Check if the dark gray areas have lines (A) in the CO pattern. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head...
  • Page 359: Cleaning The Print Head

    Ink may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon dealer for assistance. Note • Check the nozzle check pattern and select an ink group for which to perform cleaning as needed. You...
  • Page 360 • By default, nozzles are checked at fixed intervals. Auto maintenance settings Perform cleaning as follows. 1. Flick Home screen and tap Maintenance. Touch Screen The Maintenance screen appears. 2. Tap Print head cleaning. 3. Select and tap Cleaning, Deep cleaning, or System cleaning. 4.
  • Page 361 6. Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles. Checking for Nozzle Clogging...
  • Page 362: Replacing The Print Head

    Replacing the Print Head If the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible print head For details on compatible print head, see "Print Head."...
  • Page 363: Replacing Print Head

    1. Remove any paper that has been fed. • When using a roll, rewind it. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) • When using sheets, remove the sheet. Removing Sheets 2.
  • Page 364 Important • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct.
  • Page 365 4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it stops. 5. Holding grip (A), open print head locking cover until it stops. 6. Remove print head by blue handle (A), and then tap OK.
  • Page 366 Important • Never touch the metal contacts of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 7.
  • Page 367 9. Lift print head by blue handle and remove orange protective cap (2). Important • Always carry the print head by the blue handle. Never touch the nozzle (A) or metal contacts (B). This may damage the print head and affect printing quality. •...
  • Page 368 11. Lower print head locking cover to front and lock print head. 12. Lower print head lock lever toward the back until it clicks. 13. Close top cover.
  • Page 369 Ink now fills the system. It takes about 18 or 19 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper.
  • Page 370: Maintenance Cartridge

    Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge...
  • Page 371: Maintenance Cartridge

    Maintenance Cartridge When purchasing, check the Model number. Shape Model number MC-30 Note • For instructions on replacing the maintenance cartridge, see "Replacing the Maintenance Cartridge."...
  • Page 372: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge Compatible Maintenance Cartridges For details on compatible maintenance cartridge, see "Maintenance Cartridge." Precautions When Handling Maintenance Cartridge Take the following precautions when handling the maintenance cartridge. Caution • For safety, keep maintenance cartridge out of the reach of children. •...
  • Page 373: Replacing Maintenance Cartridge

    The Maintenance cartridge info screen appears. 3. Tap Replace. Instructions appear on the touch screen. Replacing Maintenance Cartridge 1. Open box, and remove plastic bag and maintenance cartridge. Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 2.
  • Page 374 3. Hold the used maintenance cartridge by the grip (A) with one hand and put your other hand under the maintenance cartridge to hold it firmly on the bottom, keeping it level as you pull it out. Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage.
  • Page 375 Important • Always put the used maintenance cartridge back in the box and store the box on a flat surface. Note • Dispose of the used maintenance cartridge in accordance with local regulations. 6. Wipe away any soiling on the maintenance cartridge cover. Important •...
  • Page 377: Chec