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RESOLVING PROBLEMS
Peripheral
Failure
If you have these symptoms...
No video or camera motion from
your pan-tilt-zoom (PTZ) camera.
8-22
The following table summarizes the corrective actions you can
follow if you have peripheral failure.
1. Make sure that the cables at the back of the camera
are securely connected.
2. Make sure that the cables from the camera to the
back of the video board are correctly and securely
connected.
3. Run self-tests on the video components by choosing
Test Video Subsystems .
If the test indicates a defective component, contact
your PictureTel service provider.
4. Change the camera cable connection to another
video board connector.
a. Disconnect the cable from the Main camera
connector on the video board.
b. Plug the cable into the Document camera
connector or Auxiliary camera A or B
connector on the video board.
c. Restart the system.
If the camera moves and displays an image, the
video board may be defective. If the camera still
does not work properly, it may indicate a defective
camera. Contact your PictureTel service provider.
Do this...
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