Network Or Communications Failure - PictureTel Venue-2000 User's Notebook

Network or Communications Failure

If there is a problem with the network interface connection, the message
may appear brießy when the system is powering on or when youÕre
not connected
using it. You can also check the Display System Status screen to see if the network
is connected or disconnected.
Before trying the steps listed in the next table, follow these steps if you are having
problems making and receiving calls:
1. Make sure all network connections to the system are securely attached.
Loose or incorrect cabling is a common cause of problems.
2. Check the network configuration menus to be sure that you set up the network
interface correctly.
3. If you suspect the problem is with the videoconferencing system, run the Local
Channel Loopback test from the Loopback Tests menu.
This test veriÞes the operation of the near-end components and cables.
4. If you can make calls to some sites but not to others, or if you receive many
errors when making calls, run the Network Reflector Loopback test from the
Loopback Tests menu.
This test veriÞes the transmission of data over the network.
Once youÕve tried the previous steps, these are the next steps you can take if you
have network or data transmission failures.
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Network