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RESOLVING PROBLEMS
No System
Menus
If you have this symptom...
The PictureTel logo appears on
your monitor, but the system
menus do not appear when you
press the
button.
SETUP
F Y I
8-6
The following table summarizes the corrective actions you can
follow if the system menus do not appear on your monitor.
1. Make sure that all cable connections to the
2. Make sure that all cable connections to the camera
3. Make sure that the batteries are installed properly in
4. If you think that the batteries in the QuickPad are low,
5. Make sure that the LOW BATTERY indicator on the
6. If you are using the wireless keypad, make sure that
If you are still experiencing problems, contact your
PictureTel service provider.
The wireless keypad may not function properly with low
F.Y.I.
energy ßuorescent lights. If you are experiencing problems
with your keypad, contact your PictureTel service provider.
Do this...
electronics module are correct and secure.
are correct and secure.
the wireless keypad or the QuickPad.
See the documentation that came with your keypad
for more information.
try changing them.
wireless keypad is not flashing.
If it is ßashing, you need to change the batteries. See
Installing the Wireless Keypad for more information.
the system is set up to respond to all keypads or that
you have set the correct channel on the keypad.
See Chapter 4 of this book for more information.
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