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Copying System Logs to a Diskette
Running
Loopback Tests
F Y I
If the
tests are repeated 10 times.
If the indicator light is off, it means that the test is run only
once.
The system logs contain helpful information for determining
problem areas in your system. You can copy the fault and self-test
logs to a PC diskette and send it to a PictureTel service provider for
analysis.
To copy system logs to a diskette:
1. Insert a formatted PC diskette into the diskette drive.
2. From the Self-Tests menu, choose Copy System Logs to Diskette.
A progress indicator keeps you informed of the copy operation.
A completion message appears when the logs have been copied
to the diskette.
You receive a message if the diskette is full.
Loopback tests verify the operation of various components in the
data path of the system. Failure of a loopback test indicates that one
of the devices in the data path failed to transmit the data.
Typical reasons for device failure are:
The device is not plugged in or turned on.
One or more cables are loose or disconnected.
The device is not set properly (it may have been left in a test
mode).
The device is faulty.
The main objective of loopback tests is to determine if you can
receive error-free audio/visual feedback of yourself. Since each of
these loopback tests involves different parts of the system, you can
use the tests to isolate where problems are occurring.
You cannot run the loopback tests when the system is in
F.Y.I.
Do-Not-Disturb mode.
indicator light is on, it means that the
Repeated Tests
Running Loopback Tests
7-11
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