PictureTel Venue-2000 Administrator's Manual page 203

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If you have these symptoms...
You can call most sites, but not
others.
The following table summarizes the corrective actions you can
follow if you have network or data transmission failures.
And this
network...
ISDN, ISDN
Triple-BRI
Network or Communications Failure
Do this...
1. Have the far-end site call your site.
If this is successful, proceed with
the next step.
If this is not successful, proceed
to Step 4.
2. Turn off the Set Automatic Rate
Adaption item from the ISDN or
ISDN Triple-BRI Configuration
menu. (See Chapter 4 for more
information on the Automatic Rate
Adaption feature.)
When you turn off this feature,
you must manually select
whether or not to use rate
adaption at the beginning of the
call.
3. Select Force 56 kbps Operation
from the Channel Operation menu
when placing the call.
If this is successful, you can save
this setting for calls made to this
site and choose
Set Automatic Rate
again for your other
Adaption
calls. Choose
Save Last Call into
from the Dialing
Directory
Directory Setup menu to save the
call with the correct settings.
If this is not successful, continue
with the next step.
8-9

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