PictureTel Venue-2000 Administrator's Manual page 205

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If you have these symptoms...
You can call most sites but not
others. (continued)
And this
network...
ISDN, ISDN
6. Check to see if the far-end site is
Triple-BRI
7. Check that you are dialing the
Network or Communications Failure
Do this...
on a virtual private (sometimes
called software defined) network.
Have the far-end site ask their
internal telecommunications
department for this information.
Many virtual private networks
do not permit inbound calls and
some virtual private networks
restrict OFF-NET calls (calls
outside the private network).
If you are both on the same
virtual private network and you
are still experiencing problems,
contact your network provider.
If the far-end site is on a virtual
private network and your site is
not part of the same network,
continue with the next step.
correct OFF-NET numbers for the
far-end site.
Have the far-end site ask their
internal telecommunications
department for this information.
If you are still experiencing
problems, contact your
PictureTel service provider.
8-11

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