PictureTel Venue-2000 Administrator's Manual page 217

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If you have these symptoms...
Automatic Camera Pointing not
functioning properly.
No audio or video from the VCR.
1. Make sure that the cables at the back of the camera
are securely connected.
2. Make sure that the cables from the camera to the
back of the video board are correctly and securely
connected.
3. Run self-tests on the video components by choosing
Test Video Subsystems .
If the test indicates a defective component, contact
your PictureTel service provider.
4. Make sure Automatic Camera Pointing is enabled.
Check the
Set Automatic Camera Pointing
the Video ConÞguration menu under
.
Configuration
1. Make sure that the VCR tape has both audio and
video on it.
2. Make sure that the audio and video cables are not
crossed. See Appendix C for more information.
3. If your system includes a Phone-Add modem, verify
the following:
a. Make sure the modemÕs audio switch is
toggled to
b. Make sure all connections are correct and
secure.
c. Make sure the software is conÞgured properly.
See ÒConÞguring the Voice Call OptionÓ on
page 4-13.
d. Reboot both the system and the modem.
4. Disconnect the VCR cables from the electronics
module and plug them directly into the monitor.
If you complete these checks and are unable to get
your peripheral equipment to function properly,
contact your PictureTel service provider.
Peripheral Failure
Do this...
Set Camera
for VCR operation.
setting in
8-23

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