1. Manuals
  2. Brands
  3. PictureTel Manuals
  4. Conference System
  5. CONCORDE4500 4500
  6. User manual

PictureTel CONCORDE4500 4500 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
Concorde •4500
User's Notebook

Advertisement

Table of Contents
loading

Related Manuals for PictureTel CONCORDE4500 4500

Summary of Contents for PictureTel CONCORDE4500 4500

  • Page 1 Concorde •4500 User’s Notebook...
  • Page 2 Nor does PictureTel make any commitment to update the information contained in this document. This document contains proprietary information which is protected by copyright.

  • Page 3: Table Of Contents

    Contents Welcome! ..........................1 Is This Notebook for You? ..................1 Where Can You Get Help? ..................2 Concorde¥4500 Quick Reference ..................3 Videoconferencing Tips .......................7 Tips for Great Video ....................7 Tips for Using Automatic Camera Pointing ............8 Tips for Great Audio....................9 Tips for Muting ......................
  • Page 4 Making a Nondialed Call ..................26 Redialing a Call......................27 Making a Call Ñ Other Options ..................29 Choosing the Call Rate ..................... 29 Using the Voice-Only Option .................. 32 Encrypting a Call....................... 37 Answering and Hanging Up .................... 41 Answering a Call .......................
  • Page 5 Understanding System Information ................77 Status Messages......................77 Call Progress Messages ..................... 78 Solving Problems ........................81 System Warning Messages ..................82 No System Power....................... 83 System Fails Power-On Tests ................... 84 Blank Screen........................ 85 No Sound........................86 No System Menus ...................... 87 Peripheral Failure.......................

  • Page 7: Welcome

    Ñ it includes a lot of information to help you get the most out of your videoconferencing system. PictureTel designed this notebook for use in the same room as your videoconferencing system. Please leave it in the room so itÕs available to anyone who uses the Concorde 4500.

  • Page 8: Where Can You Get Help

    If you canÕt Þnd an answer in the documentation or online help... Call your system administrator. If your administrator canÕt help you, contact your PictureTel service provider. The numbers for both the system administrator and your service provider should be listed on a worksheet under the Worksheets tab.

  • Page 9: Concorde¥4500 Quick Reference

    Concorde•4500 Quick Reference On the next page, youÕll Þnd the Concorde 4500 Quick Reference, which lists the steps for the system tasks youÕll probably want to do most frequently: Making a call Adjusting cameras Setting and using presets Sending video or a snapshot Adjusting volume, muting microphones, and other meeting basics Please feel free to make copies of the Concorde 4500 Quick Reference for yourself or for anyone else who uses the Concorde 4500.

  • Page 13: Videoconferencing Tips

    Videoconferencing Tips Once you start videoconferencing, youÕll see that a videoconference meeting is a lot like a regular meeting. You can just talk with the other people in the meeting, without spending much time dealing with the equipment. If, however, you want to take a few minutes to learn some tips about videoconferencing, read this section.

  • Page 14: Tips For Using Automatic Camera Pointing

    Tips for Using Automatic Camera Pointing ª Your Concorde¥4500 may have LimeLight , a device that senses voices in a room and automatically points the camera at the speaker. Your system has LimeLight if the unit on top of the monitor looks like this: Here are some tips for using automatic camera pointing: Speak directly to the camera.

  • Page 15: Tips For Great Audio

    Tips for Great Audio ª Your Concorde¥4500 comes equipped with a PowerMic microphone. The PowerMic is very sensitive and picks up every sound in its operating radius. To get the best audio quality possible, follow these tips: Place the PowerMic on the table in front of the meeting participants. For videoconferences with more than four participants, consider adding another microphone.

  • Page 16: Tips For Using Documents

    Tips for Using Documents When you want to use documents during your videoconference, follow these tips: Make sure people at all the sites have copies of the documents. When using the document camera, use paper copies, not transparencies. Use 16- or 18-point bold typeface in ÒlandscapeÓ mode for all documents that youÕre placing on the document camera.

  • Page 17: Using The Keypads

    Using the Keypads You control your videoconference by pressing buttons on your keypad. You will ª use either the wireless keypad or the QuickPad , a smaller, hand-held remote. Both of these keypads work by sending infrared signals to the infrared receiver on ª...

  • Page 18: Wireless Keypad Overview

    Wireless Keypad Overview Here are the most commonly used buttons on the wireless keypad: Enter your videoconference numbers Initiate a Move through videoconference or onscreen menus answer an incoming call Hang up your video- LOW BATTERY BROWSE conference POINT ZOOM SETUP AUTOMATIC RECEIVE...
  • Page 19 Here are some of the buttons that you will probably use less frequently. These are located in the sections of the wireless keypad: NEAR END FAR END Display the Take a “snapshot” of the far-end site image on the screen and on the monitor send it to the other site(s) View other...
  • Page 20 Here are the other buttons on the wireless keypad that you will probably use less frequently: (Low battery indicator) Display the Display the Setup menu, online help where you configure your system LOW BATTERY BROWSE POINT ZOOM SETUP AUTOMATIC RECEIVE VIEW HELP FAR END...

  • Page 21: Quickpad Overview

    QuickPad Overview Here are the most commonly used buttons on the QuickPad: HELP STATUS SETUP PRINT Initiate a video- conference or answer Enter your video- an incoming call CALL/ADD conference numbers PQRS WXYZ Hang up your videoconference HANG UP Cancel your Confirm your selection selection CANCEL...
  • Page 22 Here are some of the buttons that you will probably use less frequently. These are located in the sections of the QuickPad: VIEW SEND HELP STATUS SETUP PRINT Display your site CALL/ADD on the monitor PQRS WXYZ Display the last sent or received snapshot HANG UP CANCEL...
  • Page 23 Here are the other buttons on your QuickPad that you will probably use less frequently: Display the status bar, which tells Display the Setup you the state of menu, where you your system configure your system (Print function Display the not available) online help HELP...

  • Page 25: Making A Call Ñ The Basics

    Making a Call — The Basics With your Concorde 4500, you can make a video call in either of two ways: You can manually dial, just like you do with an ordinary telephone. You can directory dial, which is like picking a name from a phone book and having the system automatically dial the number for you.

  • Page 26: Manual Dialing

    Manual Dialing You manually dial a call by pressing the number buttons on the keypad the same way you dial a telephone call. You usually manually dial numbers that arenÕt in your Dialing Directory. With video calls, you often have to enter two numbers instead of F.Y.I.
  • Page 27 2. Press to choose Manual Dial. ENTER The Manual Dial screen appears. Manual Dial _______________________________________________ Enter first number: 3. Type the first number and press ENTER The second number Þeld opens. 4. If your call needs two numbers, type the second number. (If your call needs only one number, skip this step.) Instead of typing the second number, you can press to copy...

  • Page 28: Dialing With A Lan Extension

    Dialing with a LAN Extension If the site youÕre calling is one of several videoconferencing systems in an organization, it may have a LAN extension. A LAN extension works just like a telephone extension. To call a site that has a LAN extension: 1.
  • Page 29 6. If your call needs two numbers, type the second number. (If your call needs only one number, skip this step.) Instead of typing the second number, you can press to copy the Þrst number to the second line. Then use to backspace and change some of the digits.

  • Page 30: Directory Dialing

    Directory Dialing The Dialing Directory is like a phone book that lists the names and numbers of the sites you call. Because video numbers are usually long and difÞcult to remember, the Dialing Directory makes it easier for you to call a site. To make a call from the Dialing Directory: 1.

  • Page 31: Dialing Into A Multipoint Call

    Dialing into a Multipoint Call A multipoint call is just like a regular video call except that there are more than two sites Ñ in the same way that a conference call is a telephone call with more than two parties. Multipoint videoconferences are controlled by a device called a multipoint bridge.

  • Page 32: Joining A Dataconference Call

    Joining a Dataconference Call You can use your Concorde¥4500 to participate in a dataconference call. Often referred to as a T.120 conference (from the industry standard), dataconferencing lets you share information from an electronic whiteboard, an overhead projector, or an online Þle. If you have a T.120 peripheral connected to your system, you can dataconference with other videoconferencing systems that have T.120 peripherals.

  • Page 33: Redialing A Call

    Redialing a Call Just as with the redial feature on a telephone, the redial feature on your Concorde 4500 lets you automatically call the last number you dialed. This is especially useful when the system youÕre calling is busy or if you get disconnected during a call.

  • Page 35: Making A Call Ñ Other Options

    Making a Call — Other Options For most users, in typical videoconferencing situations, all the information needed to make a call is covered under the Making a Call Ñ The Basics tab. However, in a few speciÞc situations you may need additional information to help you place your call.
  • Page 36 Before you choose a speciÞc rate, check with your system administrator. Your administrator may have a policy about which rates you can use. Depending on your system conÞguration, the call rate option F.Y.I. F Y I may not be available to you. If you canÕt use it, Change Rate for wonÕt appear on your Dialing Directory screen.
  • Page 37 2. Use to select Change Rate for This Call, and press ENTER The Set Call Rate screen appears. Set Call Rate _______________________________________________ View Previous Menu Premium Standard Specific Rate Default 3. Use to select Premium, Standard, Specific Rate, or Default, and press ENTER If you chose , or...

  • Page 38: Using The Voice-Only Option

    4. Use to select a rate from the list, and press ENTER The system marks your choice with an 5. Press to choose View Previous Menu and return to the Set Call Rate ENTER screen. The call rate you chose appears in brackets next to Specific Rate 6.
  • Page 39 Voice-Only Option in the U.S.Ó on this page or ÒUsing the Voice-Only Option Outside the U.S.Ó on page 35. The voice-only option is available only in the United States, the F.Y.I. F Y I United Kingdom, Hong Kong, New Zealand, and Australia. Using the Voice-Only Option in the U.S.
  • Page 40 3. Dial the telephone number, and press ENTER YouÕll hear a ringing sound. Wait for the person to answer the call. 4. Talk to the voice-only participant using the closest microphone. If a videoconference is in progress, the voice-only participant can converse with all the sites in the videoconference.
  • Page 41 Hanging Up a Voice-Only Call When youÕre ready to end your voice-only call, you can hang up easily. To end a voice-only call: 1. Press HANG UP If you just have a voice-only call active, the call hangs up. If you have both a voice-only call and a video call active, the Hang Up menu appears.
  • Page 42 3. Transfer the call to your system: a. Press CALL/ADD b. Use to select Add Voice Call, and press ENTER 4. Hang up the telephone, and talk to the voice-only participant using the closest microphone. If a videoconference is in progress, the voice-only participant can converse with all the sites in the videoconference.

  • Page 43: Encrypting A Call

    Hanging Up a Voice-Only Call When youÕre ready to end your voice-only call, you can hang up easily. To hang up a voice-only call: 1. Press HANG UP If you just have a voice-only call active, the call hangs up. If you have both a voice-only call and a video call active, the Hang Up menu appears.
  • Page 44 There are two ways to encrypt calls: Automatic encryption Ñ The system generates the key. Manual encryption Ñ You choose the key. Using Automatic Encryption When you use automatic encryption, your system generates a decryption key at the beginning of the call. The far-end system automatically receives the key and decodes the call.
  • Page 45 4. Make your call. You can use the manual dial, speed dial, or directory dial method. For more information, see the Making a Call Ñ The Basics tab. YouÕll see messages indicating the system is making the call. When the people at the far-end site answer your call, appears Encryption in Use brießy on your screen.
  • Page 46 3. Use to select Enable Manual Key and press ENTER The following message appears: Manual Key Enter master key, press ENTER for no change. 4. Type the decryption key number, and press ENTER YouÕll see a message asking you to reenter the key. 5.

  • Page 47: Answering And Hanging Up

    Answering and Hanging Up Answering and hanging up a video call are just about as simple as answering and hanging up a telephone call. All you have to do is press one button to answer your call and another to hang up. The buttons shown in white below are the buttons you use when answering or hanging up a call with either the wireless keypad or the QuickPad: HELP...

  • Page 48: Answering A Call

    Answering a Call When you receive a call, your Concorde 4500 rings like a telephone, and you see messages on your screen letting you know you have an incoming video call. To answer a call: Press CALL/ADD YouÕll see messages indicating the system is answering the call. You then see the people at the far-end site on your screen and you can begin your meeting.

  • Page 49: Adjusting The Sound

    Adjusting the Sound During your videoconference, you can adjust what you hear from the far-end site. The buttons shown in white below are the buttons you use when adjusting the sound with either the wireless keypad or the QuickPad: HELP STATUS SETUP PRINT...

  • Page 50: Muting Your Microphones

    Muting Your Microphones If you want to speak privately to someone at your site during your video- conference, you can mute your microphones so the people at the other site canÕt hear you. To mute your microphones: Press on the keypad or the LAMB MUTE appears on your screen.

  • Page 51: Adjusting The Picture

    Adjusting the Picture You can use your keypad to adjust what you see on the screen of your Concorde¥4500. For example, you can display or remove the picture-in-picture (PIP) window and you can set camera presets. You can also use your keypad to adjust your cameras and the cameras at the far-end site.

  • Page 52: Using Automatic Camera Pointing

    Using Automatic Camera Pointing Your Concorde¥4500 may have LimeLight, a device that senses voices in a room and automatically points the camera at the speaker. You have LimeLight if your camera has the automatic, camera-pointing device attached to it, like this: You can use your wireless keypad to turn automatic camera pointing on or off at any time.

  • Page 53: Displaying And Removing The Pip

    For ideas on how to use automatic camera pointing more effectively, see ÒTips for Using Automatic Camera PointingÓ on page 8. For complete information on LimeLight, see the Installing and Using LimeLight document that came with the device. Automatic camera pointing works only with the main camera. F.Y.I.

  • Page 54: Adjusting Cameras

    Adjusting Cameras During a videoconference, you may need to adjust your cameras or the cameras at the far-end site to show a different speaker or to zoom in or out on the people in the meeting. (Remember that if you have LimeLight, you donÕt need to manually adjust your cameras;...

  • Page 55: Setting Camera Presets

    Setting Camera Presets You may know before a videoconference that during the conference you will want the camera to point at a particular person or location, such as the main speaker or a whiteboard. Camera presets are buttons that let you set and store camera positions either before or during a meeting.

  • Page 56: Using Camera Presets

    To set a camera preset with the QuickPad: 1. Press in the section of the QuickPad. NEAR END VIEW The image you are sending appears in the main window of the monitor. With the QuickPad, you can set presets for your site only. 2.

  • Page 57: Doing More While Meeting

    Doing More While Meeting Once you feel comfortable with videoconferencing, you might want to try doing more while youÕre meeting. For instance, you can send snapshots or use a VCR with your system. The buttons shown in white below are the buttons you use when using a VCR with your system or when sending snapshots with either the wireless keypad or the QuickPad: HELP...
  • Page 58 Sending a Snapshot To send a snapshot with the wireless keypad: 1. Select the camera that you want to take the snapshot with by pressing the button for that camera. PREVIEW 2. Adjust the selected camera by pressing in the POINT ZOOM NEAR END...

  • Page 59: Using A Vcr With Your System

    Redisplaying a Snapshot If you want to take another look at a snapshot that you sent or received, you can redisplay it. To redisplay a snapshot with the wireless keypad: Press RECALL SNAPSHOT The snapshot appears on your screen. The people at the far-end site wonÕt see it unless you press again.
  • Page 60 2. Insert a blank videotape into the VCR. You can now begin the videoconference. 3. Press on the VCR or on the VCR’s remote control when you want to RECORD start recording the videoconference. Playing a Videotape To play a videotape during a videoconference: 1.

  • Page 61: Using Multipoint

    Using Multipoint In a point-to-point videoconference, thereÕs only one way to participate: you see the other site, and the other site sees you. In a multipoint videoconference, there are at least three sites, and there can be many more than that. ThereÕs a lot more to think about in a multipoint call Ñ...

  • Page 62: Using Browse Mode

    Using Browse Mode Browse mode gives you more control over your multipoint videoconference than voice-activated mode. If youÕre in browse mode, you donÕt have to view the person whoÕs speaking Ñ you can view any site you choose. You can use browse mode only if you have the wireless keypad. To access browse mode: Press on the wireless keypad.
  • Page 63 If your Browse menu looks like this, turn to page 58. Browse Request the Floor Select Default Broadcaster Request Chair Control Menu Look for Vancouver Rio de Janeiro this item Paris Cape Town Jerusalem Melbourne Viewing 3 Paris If your Browse menu looks like this, turn to page 60. Browse Exit Conference Request Directorship or Display Director’s Name...
  • Page 64 Using Browse Mode — for Chair Control Systems HereÕs what the screen shows: Indicates that this is your site Browse Request the Floor Select Default Broadcaster Request Chair Control Menu Vancouver Lists the sites in the Rio de Janeiro videoconference Paris Cape Town Jerusalem...
  • Page 65 HereÕs what else you can do: Choose this to tell the person who is controlling the videoconference that Browse you would like to become Request the Floor the broadcaster Select Default Broadcaster Request Chair Control Menu Vancouver Choose this to stop Rio de Janeiro browsing and return to Paris...
  • Page 66 Using Browse Mode — for Director Systems HereÕs what the screen shows: Indicates that this Browse is your site Exit Conference Request Directorship or Display Director’s Name Select Default Broadcaster Lists the sites in the Boston videoconference Sao Paulo Berlin Cairo Tokyo Sydney...
  • Page 67 HereÕs what else you can do: Choose this to leave the videoconference Browse Exit Conference Choose this to become Request Directorship or Display Director’s Name director or find out who the Select Default Broadcaster current director is Boston Sao Paulo Berlin Cairo Choose this to stop...

  • Page 68: Using Chair Control Mode

    Using Chair Control Mode Chair control mode allows you to control the ßow of a videoconference. Chair control is especially useful for very large videoconferences or for those that have to be tightly scripted. You can use chair control mode only if you have the wireless keypad. Using the Chair Control menu, you can: Enable or disable browsing Select the broadcaster (the site viewed by all the other sites)
  • Page 69 To request chair control: 1. Press on the wireless keypad. BROWSE The Browse menu appears. 2. Use to select Request Chair Control. If no one has chair control, the Chair Control menu appears. Choose this to select a broadcaster Choose this to stop browsing and site and disable voice-activated mode return to viewing the broadcaster Chair Control...

  • Page 70: Using Director Mode

    Using Director Mode Director mode allows you to control the ßow of a videoconference. Director control is especially useful for very large videoconferences or for those that have to be tightly scripted. You can use director mode only if you have the wireless keypad. Using the Director menu, you can: Enable or disable browsing Select the broadcaster (the site viewed by all other sites)
  • Page 71 To request director control: 1. Press on the wireless keypad. BROWSE The Browse menu appears. 2. Use to select Request Directorship. If you see in place of F.Y.I. Display Director’s Name Request Directorship F Y I on the Browse menu, someone is already director. The current director must release control before you can request it.

  • Page 73: Updating The Dialing Directory

    Updating the Dialing Directory The Dialing Directory is like a phonebook Ñ only one where you can record the names and numbers of the sites you call. To update the Dialing Directory, you can: Create an entry Modify an entry Remove an entry Once you add a site to the Dialing Directory, you can call it by directory dialing or speed dialing.

  • Page 74: Creating A Dialing Directory Entry

    Creating a Dialing Directory Entry When you create a Dialing Directory entry, you record the siteÕs video numbers, name, and, if necessary, the transmission rate at which you want to call the site. The system automatically assigns a speed-dial number to the site. To create a new Dialing Directory entry: 1.
  • Page 75 3. Use to select Create a New Entry, and press ENTER The Create a New Entry screen appears. Create a New Entry _______________________________________________ Speed dial number: *5 Line 1: Line 2: None Name: None Rate: [None] item appears only if your system administrator has F.Y.I.
  • Page 76 The system assigns a speed-dial number to the site. The site name character grid appears. Create a New Entry _______________________________________________ Speed dial number: *5 Line 1: 7005631234 Line 2: 7005631235 Enter site name: ABCDEFGHIJKLMNOPQRSTUVWXYZÃÄÇÉÏÑÖÜ bc d e f g h i j k l m n o p q r s t u v w x yz @#$&’/-_ ^ ..
  • Page 77 5. When you are finished naming the site, select and press ENTER The system stores the site name in the Dialing Directory. Choosing a Call Rate for the Site If your system administrator has conÞgured your system to use Auto IMUX Dialing, the Set Call Rate screen appears.
  • Page 78 To choose the call rate for the site: 1. Use to select Premium, Standard, Specific Rate, or Default, and press ENTER If you chose , or , the system marks your choice with Premium Standard Default ; go to step 4. If you chose , the Set SpeciÞc Rate screen appears.

  • Page 79: Modifying A Dialing Directory Entry

    Modifying a Dialing Directory Entry If the information in a Dialing Directory entry becomes out-of-date Ñ for example, if a site changes its video numbers Ñ you donÕt have to create a new entry. You can simply modify the existing entry. To modify a Dialing Directory entry: 1.
  • Page 80 6. If you are changing the video numbers, extension, or name: a. Use to delete the old information. b. Enter the new information. c. Press ENTER. The system accepts the changes. 7. If you are changing the rate: a. Select the new rate. b.

  • Page 81: Removing A Dialing Directory Entry

    6. Press to open the LAN extension field. 7. Type the extension and press ENTER The system accepts the changes. 8. Use to select Done? Yes and press ENTER The system returns you to the original Modify an Entry screen. 9.

  • Page 83: Understanding System Information

    Understanding System Information The Concorde 4500 displays two types of messages: Status messages Ñ Tell you the state of your system Call progress messages Ñ Tell you the progress, or failure, of your call Status Messages Status messages appear in your status bar, which displays general information about your system, including whether youÕre participating in a call, the type of call youÕre in, the camera youÕre sending video from, how many lines youÕre using, and whether automatic camera pointing is on or off.

  • Page 84: Call Progress Messages

    Call Progress Messages Call progress messages tell you the advancing stages of your call as it connects, or, if thereÕs a problem, why the call wonÕt go through. Your system administrator decides whether your system displays any call progress messages, and, if any are displayed, which type should be displayed: Normal messages Ñ...
  • Page 85 Extended Messages If your system administrator has chosen to display the extended messages, the system displays a more technical description of the callÕs progress or failure along with a numeric code. For a more detailed explanation of the extended call progress messages, see the Concorde 4500 AdministratorÕs Guide.

  • Page 87: Solving Problems

    ¥ Any error codes or error messages that appeared on your screen ¥ Symptoms of the problem you are experiencing You can Þnd phone numbers for PictureTel Technical Support in your area at the PictureTel web site, www.picturetel.com. Your service provider may also ask you for information about your system and network conÞguration.

  • Page 88: System Warning Messages

    System Warning Messages This section lists the system warning messages you might see, with a probable cause and appropriate actions. These messages appear on the screen preceded by Warning. If you see... It means... Do this... Data rate too high There is a network 1.

  • Page 89: No System Power

    No System Power These are the steps to take if your system doesnÕt seem to have power. If you have these Do this... symptoms... The green LED on the 1. Make sure that the power switch at the back of power supply is not lit.

  • Page 90: System Fails Power-On Tests

    Your system performs several tests when you power it on. These tests check the hardware components and system software. If these tests are successful, appears in the upper left corner of PictureTel Ready your monitor. These are the steps to take if your system fails the power-on tests. If you have this symptom...

  • Page 91: Blank Screen

    Blank Screen These are the steps to take if the screen is blank. If you have this Do this... symptom... The screen is blank. 1. Check to see if your system is in Standby mode by pressing on the keypad. VIEW FAR END If your system is in Standby mode, pressing this button makes the video image reappear.

  • Page 92: No Sound

    No Sound These are the steps to take if you canÕt hear any sound during a call. If you have this symptom... Do this... No system sound. 1. Press on the keypad to increase the VOLUME volume. 2. Ask the people at the far-end site to make sure they haven’t muted the call.

  • Page 93: No System Menus

    See the Concorde¥4500 AdministratorÕs Guide for more information. The wireless keypad may not function properly with low energy F.Y.I. F Y I ßuorescent lights. If you are experiencing problems with your keypad, call your PictureTel service provider.

  • Page 94: Peripheral Failure

    Peripheral Failure These are the steps to take if you have problems with your peripheral equipment. If you have these Do this... symptoms... No video and/or no 1. Press for the video source. PREVIEW AUX A or B camera motion from your 2.

  • Page 95: System Menu Trees

    System Menu Trees This section contains the following Concorde¥4500 menu trees: Setup menus ConÞguration menus Diagnostics menus Chair control mode menus Director mode menus To choose an option from a menu: to select the option you want, and then press ENTER.

  • Page 96: Setup Menus

    Setup Menus HereÕs the menu structure for the Setup menus: Setup Menu Modify Dialing Directory View Configuration Menu View Diagnostics Menu View System Configuration View Call Log Modify Dialing Directory Configuration Menu View Previous Menu View Previous Menu Create a New Entry Set General Configuration Modify an Entry Set Video Configuration...

  • Page 97: Configuration Menus

    Configuration Menus HereÕs the menu structure for the ConÞguration menus: Configuration Menu View Previous Menu Set General Configuration Set Video Configuration Set Audio Configuration Set Data Port Configuration Set Network Configuration Clear Call Log Restore Default Configuration... Set General Configuration Set Video Configuration Set Audio Configuration View Previous Menu...

  • Page 98: Diagnostics Menus

    Diagnostics Menus HereÕs the menu structure for the Diagnostics menus: Diagnostics Menu View Previous Menu View Near-End Status View Near-End Tests View Far-End Tests Enter Remote Diagnostic Mode Near-End Tests Near-End Status View Previous Menu View Previous Menu Select System Self-Test View Network Statistics Select System Self-Test with Loopback View Call Parameters...

  • Page 99: Chair Control Mode Menus

    Chair Control Mode Menus HereÕs the menu structure for chair control mode: Enter Conference Password Browse Request the Floor Select Default Broadcaster Request Chair Control Menu Vancouver Rio de Janeiro Paris Cape Town Jerusalem Melbourne Chair Control Menu Grant Next Floor Request Clear All Floor Requests Select Default Broadcaster Broadcaster Menu...

  • Page 100: Director Mode Menus

    Director Mode Menus HereÕs the menu structure for director mode: Enter Conference Password Browse Browse (Disabled) Exit Conference Exit Conference Request Directorship or Request Directorship or Display Director’s Name Display Director’s Name Select Default Broadcaster Boston Sao Paulo Boston Berlin Sao Paulo Cairo Berlin...

  • Page 101: Worksheets

    The last worksheet lists the names and phone numbers of people youÕll want to talk to if you need help, such as your system administrator, your PictureTel service provider, and your network provider. You can Þll in the worksheets yourself, or your system administrator may Þll them in for you.
  • Page 102 Frequently Called Numbers HereÕs some information about the videoconferencing systems that you may need to call frequently: System Location System Type Room Phone Number Video Call Number(s) _________________ ______________ ____________________ ___________________ _________________ ______________ ____________________ ___________________ _________________ ______________ ____________________ ___________________ _________________ ______________ ____________________ ___________________...

  • Page 103: System Information

    System Information HereÕs some information you might need to know about the Concorde 4500 youÕre using: Room Location: __________________________________________ Room Phone Number: __________________________________________ Video Call Number(s): __________________________________________ Network Type: __________________________________________ System Serial Number: __________________________________________ Note: You can find the system serial number on the back of the WorldCart cabinet door. Configuration Information: ________________________________________________________________________ ________________________________________________________________________...
  • Page 104 Here are numbers you can use if you need help with your videoconferencing system: System Administrator’s Name Phone Number ______________________________________ ____________________________ ______________________________________ _____________________________ ______________________________________ _____________________________ PictureTel Service Provider’s Name Phone Number ______________________________________ ____________________________ ______________________________________ _____________________________ ______________________________________ _____________________________ Network Provider’s Name Phone Number...
  • Page 105 Notes ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________...

  • Page 107: Index

    Index blank screen, corrective actions 85 bridge 25 adjusting picture 45 BROWSE button, using to access browse sound 43 mode 56 volume 44 browsing answering description of browse mode 56 dataconference call 26 selecting a site to browse 58, 60 video call 42 buttons voice-only call in the U.S.
  • Page 108 speed dialing 24 chair control menu 63 video 19 chair control mode voice-only 32 description of 62 call failure messages. See call progress displaying the Browse menu 63 messages dropping sites 63 ending a videoconference 63 call progress messages releasing chair control 63 description of 78 selecting a broadcaster 63 extended 79...
  • Page 109 redialing a call 27 manual 39 speed dialing 24 of dialed calls 37 using 37 Dialing Directory adding a LAN extension 74 encryption key. See decryption key choosing an entryÕs call rate 71 ending creating an entry 68 video call 42 description of 67 voice-only call 35 making a call from 24...
  • Page 110 HELP button menu trees 89 on QuickPad 17 menus not appearing, corrective actions 87 on wireless keypad 14 microphone muting 44 tips for using 9 keypads modes QuickPad illustration 15 browse mode 56 using 11 chair control mode 62 wireless keypad illustration 12 director mode 64 voice-activated mode 55 Modify Dialing Directory screen 68...
  • Page 111 no audio, corrective actions 86 camera failure 88 no sound 86 nondialed call, making 26 no system menus 87 number buttons no system power 83 on QuickPad 15 system fails power-on tests 84 on wireless keypad 12 VCR failure 88 numbers progress messages.
  • Page 112 SET button status messages 77 on QuickPad 16 support, calling 81 on wireless keypad 13 using to set a camera preset 49 system administrator, name and number 98 Set Call Rate screen 31 system information, worksheet listing 97 Set Specific Rate screen 31, 72 system warning messages 82 SETUP button on QuickPad 17...
  • Page 113 answering outside the U.S. 36 description of 32 ending 35 making in the U.S. 33 making outside the U.S. 35 voice-only option, availability 33 VOLUME button on Quickpad 15 on wireless keypad 12 using to adjust sound 44 volume, adjusting 44 warning messages 82 window, displaying and removing the PIP 47 wireless keypad...

This manual is also suitable for:

Concorde 4500

Table of Contents